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1 Helpful Vote
Sail Date: October 2015
SUNSHINE: MAINTENANCE PROBLEMS EVERYWHERE! I call the Sunshine the “broke, broke” ship because its distinctive feature is the high rate of things that don’t work. We had a premier 11th floor balcony cabin and dealt with a ... Read More
SUNSHINE: MAINTENANCE PROBLEMS EVERYWHERE! I call the Sunshine the “broke, broke” ship because its distinctive feature is the high rate of things that don’t work. We had a premier 11th floor balcony cabin and dealt with a broken phone and broken toilet that wouldn’t flush right the entire 6-day trip! And that was with 2 maintenance calls for each problem, nothing fixed! But the maintenance people are nice! Just incompetent! Others had problems, too. It’s all baffling because the ship was just in dry dock the other year. I felt most sorry for the kids who had their hopes sky high about going down the big, fancy water slide on the back of the ship only to see the thing work just a few hours the entire week. At dinner we sat with several kids and their parents who were crushed by the experience. If you read other reviews you see that the elevators often don’t work. They worked on our ship but frequently skipped floors. EMBARKATION/DEBARKATION Getting on the ship was easy because we arrived pretty late in the process. Getting off the ship was a different story. We’ve taken about 9 cruises out of Port Canaveral since 2005 and this was by far the latest we got home. There have been cruises – with larger number of passengers on board – where we got off the ship and were home by the time we got off the Sunshine. And after us, they still had another hour to go with passenger departures! Terrible! If you bring wine, make sure you put it in your carry on bag because if you put it in the big suitcase you may not see it again. SHIP APPEARANCE Some areas need paint and some carpeting replaced but the ship wasn’t in bad shape from an appearance standpoint. Our room looked OK except the garish yellow striped carpeting that was stained. Yuck. FOOD Overall, the food was OK. We had some good meals in the dining room, like sea bass and beef brisket. The soups were very good and the desserts OK. Decent variety for the meals and you could get shrimp cocktail every night – albeit not large pieces – but that’s still better than many ships today. No lobster tail, though, unless you coughed up an extra $20 for it. The Lido buffet areas were OK for food but the hallways leading in and out were very narrow and, unlike many other ships, they herd you into a central area for the hot food, which creates long lines. I loved the Taste Bar they set up at 5 PM every night on Deck 5, aft, where you can get a free appetizer or two. Great idea! There is a 24 pizza station which was good. The ice cream was readily available and OK. Loved the Guy Fieri Burger Joint with great hamburgers and fries. The Mexican food station was good, too, and even open for breakfast. I’d skip the Italian restaurant but some people liked the Asian food area for lunch. The steakhouse got good reviews from those who tried it. We had anytime dining and their process was the strangest we have ever seen as they make you go and register at a table on the 5th floor aft, then you go down to the third floor with your table assignment slip. STAFF I thought the dining room staff was quite competent, better than most ships I have been on. Our cabin steward at least knew my name and was visible, unlike our month long trip on Holland America last April. But it was impossible to reach Guest Services via telephone and a couple of the Guest Services staff were very hard to understand. You’d think they would put good English speakers on the customer service desk! ENTERTAINMENT The shows weren’t bad at all, with some decent singing and clever stage props. No problem getting a seat for the major shows. The Piano Bar guy didn’t impress me much. They had a guitarist who was OK and he played different places in the ship. The main bar band back in the Ocean View Plaza was pretty good, except for one male singer who was terrible. The casino is extremely tight with payoffs, which I often find on cruise ships, so I didn’t spend much there knowing I couldn’t win. BARS Some excellent bars on this ship. The Red Frog was my favorite and Tommy the bartender is a hoot. The Alchemy bar seemed to capture the ladies’ fancy with their unusual concoctions. ACTIVITIES We were looking for things to do during the day while in port and sea days and the offerings weren’t so hot. We ended up in the Library where the books and games are locked up and often no one is in there! Why not leave a note on the table which says, “Call XX extension if you need someone to unlock the cabinets for a book or game.” I didn’t see a single person take a book, which was a shame, because the books selection was good. Loved the gym, though, nice layout and equipment. PORTS Freeport isn’t much but you can take a cab to the hotel/casino and spend a few hours gambling or going to their nice beach which got good reviews from passengers. Nassau has good shopping but it gets boring after a few times there. We never made to the private island, which is very nice, due to high winds in the area. OTHER FEATURES The three-deck Serenity pool area for adults is terrific. Really nice space with comfortable seating and the waterfall that drops into the pool. The Serenity bar is the place to go – not much of a wait compared to the problems getting a drink in the main pool area. SUMMARY Some interesting features on the Sunshine and the staff and food were OK but the maintenance problems were a real pain. They need to add some meaningful things to do for people who aren’t just in to the pool and spa. Frankly, I’d skip this ship and find a higher rated one. Read Less
Sail Date: October 2015
My wife and I have sailed RCC over ten times with this being our 4th time to cruise on the Enchantment. We have cruised Carnival and NCL, but love RCCL. Living an hour's drive from Port Canaveral makes access quick and easy. With ... Read More
My wife and I have sailed RCC over ten times with this being our 4th time to cruise on the Enchantment. We have cruised Carnival and NCL, but love RCCL. Living an hour's drive from Port Canaveral makes access quick and easy. With the recent remodeling of the parking ($15.00 p/day) and the check in process, we were on board quickly and efficiently. Being a short cruise, our inside cabin served us well. While we stayed on deck 4 for the first time, I will return to deck seven. Cabins had more room, but deck 4 is near the centrum and dining room. Cabin was comfortable and our steward couldn't do enough to please. Our second seating dining was excellent. Extremely well cared for by our wait staff. I like certain appetizers, told our waiter and with each meal, he did remember and brought same. The Enchantment's singers, dancers, and band was, without a doubt, the most entertaining group we have ever experienced. Being a musician, I feel I can state that with some authority. The on board activities were plenty and varied. The comedian, Louis Johnson, was very entertaining. His "adult" comedy was risque, but not dirty, as so many are. ONLY ONE NEGATIVE: the shore excursion to Blue Lagoon. For what they charged, they gave nothing. The lunch consisted of cold hot dogs and hamburgers with wilted lettice and tomatoes. Drinks was limited to fruit punch and lemonade. No water!!! Beach was a big disappointment. We were on the first tender back to the ship. We did inform Tour desk on board and they expressed compassion and advised that they will look in to it, but, of course, would not make any type financial refund. Disembarking was quick and ran smooth. This is an excellent cruise for first time cruisers, or experienced who wants a quick getaway! We will certainly do it again as soon as time permits! Read Less
2 Helpful Votes
Sail Date: October 2015
We celebrated our 11 year anniversary with a cruise to the Bahamas aboard the Enchantment of the Seas. We are both in our mid-30s and enjoyed most of our time aboard the ship and off. We were meant to hit Coco Cay on the first day, but ... Read More
We celebrated our 11 year anniversary with a cruise to the Bahamas aboard the Enchantment of the Seas. We are both in our mid-30s and enjoyed most of our time aboard the ship and off. We were meant to hit Coco Cay on the first day, but weather did not permit so we traveled straight to Nassau. However, the captain attempted Coco Cay on the way back and the winds were low enough that we could go! Ship - this is an older, smaller ship compared to others out there, and in some places it does show its age, but I do not feel this hindered our impression of it. This may be because it's or first cruise and we didn't have the newer, larger ships to compare it to. Entertainment - Honestly, none of the shows interested us, which was a bit of a bummer but we had fun elsewhere. We went to the Park West Art Auction, and while the seminar about 500 years of Art History was nice, we got suckered into the auction which showcased art we could not afford, and as my husband put it, felt like they were trying to sell us a timeshare the whole time in order to purchase art. There were some high rollers next to us who you could tell were art collectors, but unless you're really into art, I would advise not wasting your precious vacation time on it. TV had some good channels for the rare moments you were in your cabin for downtime. They also had some more recent movies playing, but at odd times. Dining - Food was good - some of the desserts were great! Dining in My Fair Lady was good, service was very good. Chops Grille was overrated - the service and food quality was matched at My Fair Lady - the only difference was the atmosphere is more intimate in Chops, but still not worth it. Windjammer Buffet - was excepting the food to be mediocre buffet food but actually was good/very good! The only problem is finding a seat during popular eating times. Park Cafe in the Solarium offered a quieter atmosphere for breakfast time. Overall - good food, lots of choices, but nothing on the truly memorable scale. Solarium is AWESOME. Loved the pool and hot tubs and more quiet atmosphere for the adults. Even at peak times it still had a calming atmosphere. Spent a lot of time here. Spa was nice - nothing spectacular, but nothing horrible either. Got a spa sampler with scalp massage, mini-facial and foot massage. She spent a good amount of time and attention on each service - very nice. Excursions - Blue Lagoon Deluxe Beach Break at Nassau - totally worth it. Best part of the trip. Actually better than Coco Cay! The 45 minute boat ride out to the lagoon was a bummer, but you could stay there for 2, 3, or 5 hours before coming back, and you got a free lunch and drink with the excursion, and the food was very good. Not a lot of people so there was plenty of room on the lagoon beach where you could be alone. Probably more people went to play with the dolphins or Atlantis. Coco Cay was too crowded for our liking and the sand/water not as nice as the lagoon. We were surprised. For the price and time spent (4 night cruise) I think this was a good introduction to cruising, and a good way to get to a tropical island, which is what I really wanted to do. There were a good mix of young and old, families and couples, nationalities on this cruise. This was a "for anybody" kind of cruise. Read Less
1 Helpful Vote
Sail Date: October 2015
Let me start with the good .... food was great and service in the dining areas was fantastic. Other than that ... BEWARE!!! This is an old, worn ship and cabins are very small. We had MAJOR problems with housekeeping. Our steward ... Read More
Let me start with the good .... food was great and service in the dining areas was fantastic. Other than that ... BEWARE!!! This is an old, worn ship and cabins are very small. We had MAJOR problems with housekeeping. Our steward did as little as she could get by with. Only one time did we smell disinfectant in the bathroom. She changed out the towels, wiped out the sink and shut the door. On Tuesday she didn't clean the room at all. She collected the dirty towels (while we were out of the room) and left. It took a trip to guest services (where the agent made excuses for instead of addressing the problem) and then 3 calls to housekeeping just to get clean towels. Later, when we confronted her, she blamed us by trying to say we were in the cabin with the DO NOT DISTURB sign on the door. Entertainment consists of one show each night which doesn't start until 9:30 or 10:00 pm. If you miss the one performance you're out of luck. No Captain's party, no recognition of Latitudes members. However, the captain did spend about 15 minutes per day on the PA system. He would tell us exciting things like how he "skinned his butt" on an excursion in Freeport. We have sailed on three other NCL cruises and could not believe that they allow this battered old boat to bear their name. Read Less
Sail Date: October 2015
Let me start out with the good things about this ship: Getting on the ship was quick and easy, and my husband and I loved the fast process. My Fair Lady dining was an awesome experience and the food was delicious. I enjoyed how they ... Read More
Let me start out with the good things about this ship: Getting on the ship was quick and easy, and my husband and I loved the fast process. My Fair Lady dining was an awesome experience and the food was delicious. I enjoyed how they allow you try as many options as you'd like and the wait staff made you feel like royalty. The room attendant from Nicaragua (I forgot her name) was awesome and made sure that our room was cleaned often and fresh linens and towels were always brought in. The art auction was fun and Mark the cruise director was fun and entertaining. The comedian they had for the comedy nights was pretty good also. Now for the bad stuff: The food: The Windjammer buffet was always lacking. Breakfast is the absolute worse! I stood in line for an omelet for almost 25 minutes only to get to the chef for him to tell me that there was only ham and cheese available for the omelets. They could have notified those in line that the options were limited. By this time they were putting away all the food in the buffet but there were still 15 minutes left for breakfast! Furthermore, the waitstaff at the Windjammer always seemed hurried, unexcited, and acted as though they hated their jobs. The late night snacks were always dry and unappetizing. Nassau: Horrible. Everywhere we went, people were directing us to the best beach on the island "Cabbage Beach". It was easy enough to get the $4 boat taxi to Atlantis but once we arrived we had to walk for 20 minutes to get to the beach. Not too bad but the directions were a bit sketchy so I highly recommend taking the car taxi which is the same price per person. The beach was horrible, unexciting, and offered no watersports which was because of the large waves. Atlantis is very expensive so fill up on the ship and tough it out until you get back on board unless you want to spend $40 on a dinner that is served in what looks like kid portions. CoCo Cay: The barbecue on the beach was delicious but the beach was full of seaweed and intimidating looking tropical fish. Again no water sports were available - but this is not RC's fault. The tendering process could have been better organized as the line went from the door and up four flights of stairs. It wasn't until we got down to the door to get on the tendering boat that we realized they were allowing people who had come down the elevators to merge the line. Almost everyone we spoke to was highly disappointed in the cruise experience. We have made up our minds to avoid this ship at all costs next time we book. Read Less
1 Helpful Vote
Sail Date: October 2015
I surprised my wife to a birthday cruise. Grand Celebration wasn't expensive and the staff helped me celebrate her birthday and kept the surprise. Tino, Ontario and Leonad took great care of us. W me had an ocean view cabin and the ... Read More
I surprised my wife to a birthday cruise. Grand Celebration wasn't expensive and the staff helped me celebrate her birthday and kept the surprise. Tino, Ontario and Leonad took great care of us. W me had an ocean view cabin and the view was amazing. We sailed October 19-21, leaving West Palm. We meet great people, the buffet was great, our rooms were fresh and clean. When. We arrived to Freeport, we opted out getting the shore excursions from the boat and went to the resort to get it much cheaper. 49 per person on the boat, 18 per person at the resort. The casino was also the bomb and we celebrated our winnings!!!! My wife was surely surprised and what a priceless moment for us!!! Would definitely recommend this to friends and family. Read Less
Sail Date: October 2015
We had 3 adults stay in our cabin. The third bed was a wannabe stained sofa. opened it up and it was broken. with a ripped and black dirt on the matress pad. They said if there was an open room then they would let the third person stay in ... Read More
We had 3 adults stay in our cabin. The third bed was a wannabe stained sofa. opened it up and it was broken. with a ripped and black dirt on the matress pad. They said if there was an open room then they would let the third person stay in it, but then told all rooms are booked. On the third day surprise an open room. No entertainment, they announced a captain's party (all other cruises, you get to meet the captain and crew), that was just a scam to take pictures. Don't even mention the food. Mcdonald's is a 3 star upgrade. Drinks $8 dollars for a 12 oz beer. Couldn't go on the private isand (great stirrup cay) because of rough seas. (could have had an alternative port since they almost always have to cancel the island). Nothing giving in return to make up for loss on the itinerary. Never again will I waste my money with norwiegan. Been on many with carnival and it was 5 stars above this cruise. Read Less
1 Helpful Vote
Sail Date: October 2015
Norwegian Sky Oct 19-23 2015 I had purposely booked a room with a balcony since we would be having 3 adults and 1 child and wanted a little more space. I was shocked to arrive to find that we actually had a suite and with that a butler ... Read More
Norwegian Sky Oct 19-23 2015 I had purposely booked a room with a balcony since we would be having 3 adults and 1 child and wanted a little more space. I was shocked to arrive to find that we actually had a suite and with that a butler and concierge. Daily we were given extra in room treats, and even got a VIP tour of the ships command deck (which our son loved!) including letting our son sit in the driver's seat. The ship didn't have a lot of the new things like water slides, bowling alley, or theaters but was still entertaining since the majority of our cruise was beach time anyhow. We were treated like we were royalty and since it was our son's 6th birthday all the staff went out of their way to make him feel special and spoil him. We were also surprised to learn we not only had 2 unlimited drink packages but we had 4 ultimate dinning packages that we didn't realize until just a few weeks prior to sailing. It really made the cruise experience that much better. Another icing on the cake was getting to eat breakfast and lunch daily in the steak house as suite guests. It really ruined cruising any other way than as a suite guest because it was beyond our expectations. We did have a rough day at sea night one - but no one in our group got sick from it and actually it was kind of fun! We didn't use the children's club as it was a celebration for our son and wanted to spend the time with him. The ports felt safe and we had no problem finding shore excursions and even walked to beaches on our own. We didn't get to experience the Norwegian private island due to high swells and were very disappointed to find the pool decks very overcrowded and no chairs. HOWEVER we just retreated to our deck on our balcony which was more than accommodating for 3 adults to lay out. So we ended up getting our sun time regardless of the crowded pool decks. Read Less
Sail Date: October 2015
We are experienced cruisers in our 60's & Carnival is usually not our first choice for cruising. Having said that, this cruise fit our scheduled time off & our budget & here we go. We live in Plant City, FL (west coast ... Read More
We are experienced cruisers in our 60's & Carnival is usually not our first choice for cruising. Having said that, this cruise fit our scheduled time off & our budget & here we go. We live in Plant City, FL (west coast of Florida) & drove over the day before & stayed at a hotwire hotel in Cocoa Beach. Parked at Cruise & Park ($4.99 per day & they shuttle you back & forth). The ship was nice & we knew it would be crowded with capacity of >3,000 passengers. However, it was actually pretty nice. The cruise director Jaime was energetic, the shows were pretty good (be prepared for a few off key sour notes from the performers but the costumes were great), the comedy club is very small with the same shows being repeated throughout the cruise-we had 2 different comics. The food was acceptable on the lido deck-usual fare but the standouts were the burger place (but then we can only eat burgers a couple of times in 5 days) & the omelettes which were made to order. Only went to the dining room the first night & ate at the lido deck the rest of the nights. I had specifically chosen our balcony cabin on the back of the ship on deck 7 as I thought it would be quiet, 2 floors from the lido deck so we can walk the stairs instead of waiting for the elevator. It was quiet, great to have a cup of coffee or a glass of wine on the balcony watching the water/sunset. Our cruise was diverted from the private island 2nd to high wind & waves which caused our day at sea to be extended from 1 to 2 days. We took a leisurely 7-8 knot cruise back from Nassau. Now to the "injury on the high seas". As I have a bad back, I brought a twin air mattress onboard & had requested our (husband & mine) beds be made as twins. Unfortunately, when we got to our cabin, we had a king bed. Later that night I attempted to pull open the sofa bed (no, I had NOT been drinking). While standing in front of the bed in my socks/no shoes, I pulled on the bottom cushion & instead of pulling up, the bottom part of the sofa slid forward catching my left great toe. After some tears, some words that I won't repeat, pulled the sock off to see my toe nail at a 90 degree angle to my toe only attached by the base of the nail. My husband called 911 on the ship phone & after a few minutes & a call back from the medical office to confirm I could not walk there, a wheel chair was sent to get me from the room. As I am a nurse practitioner I knew I wouldn't die from this injury but it sure hurt. After being assessed by the RN, the physician came in, injected the toe with lidocaine (not sure which hurt worse, the injury or the shots---my husband asked me if I needed "something to bite on" during the shots-think he has watched too many cowboy movies & he's not a medical person). The toe was wrapped. An incident report was completed at the request of the security personnel who then accompanied us to our room to assess how the accident happened. We explained what happened as evidenced by my bloody socks, blood on the carpet/floor-although the steward had already been in to straighten up the room when we left for the clinic. Fortunately we weren't charged for the doctor's visit which was a concern as they do not accept health insurance. They did offer to have me come back the next day to redress the toe but again as I am a NP, I decided to take the dressing supplies & attend to my own toe. The clinic did call twice the next day to check on me & we received a letter under our door asking us to call with any needs we may have. A wheelchair was left outside our room if needed. As the injury happened the first night of the cruise, my walking was limited & water activities were out. Never mind, we still had a good trip...perhaps not great, but any day away from work, cooking, dishes...you get the picture...is a good time. Stay away from the sofa bed!!! Read Less
Sail Date: October 2015
Total of 10 of us - Cabins on deck 8 - grandparents aft balcony cabin 8275; kids and grandkids - 4 each cabins 8214 and 8215. Great trip to Grand Turks, Half moon Cay and Nassau. Food was predictable - not bad not great. Did David's ... Read More
Total of 10 of us - Cabins on deck 8 - grandparents aft balcony cabin 8275; kids and grandkids - 4 each cabins 8214 and 8215. Great trip to Grand Turks, Half moon Cay and Nassau. Food was predictable - not bad not great. Did David's one night and was exceptional steak and lobster. Staff was great - my time dining - always had a table of 10 for us and Fernando was great but was leaving to go home. Beach at Grand Turk - a bit of rain but overall just fine and go to the end of the beach to Jacks - good food and drink - expensive. We skipped Half moon Cay but our son, wife and 2 kids (age 9 and 11 -girls) really enjoyed the tram ride - inexpensive but worth it according to them. Nassau is Nassau - Son and family went to Atlantis - cheaper than on the cruise for the tour they did. Daughter, husband and kids (same ages but boys) did the stingray at the private island - been there before and the beach is great. They loved it. Kids loved the slides, we loved the adult Serenity area. Pizza was very good and always available. Guy's Burgers were also great but very filling. Been on the Pride 3 times - love this ship - easy to get around, staff is wonderful and like their job. Casino a bit crowded at times - no a lot of winners - one person won $10,000 while we were there - a real exception. Recommend this cruise -Note - Embarkation was really long wait - Got there at about noon and waited until 1:30 to get on the ship. Ship returned at about 10AM - so those who get there early for the next cruise have a long wait until everyone gets off. Read Less

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