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3 Helpful Votes
Sail Date: September 2015
After two cruises from NYC, one to Bermuda the other to Bahamas, we are completely done with Norwegian. -Unannounced window washers randomly walk through your balcony, which may be open and you may not be dressed inside, staring at you ... Read More
After two cruises from NYC, one to Bermuda the other to Bahamas, we are completely done with Norwegian. -Unannounced window washers randomly walk through your balcony, which may be open and you may not be dressed inside, staring at you and your significant other as they wash the windows. -Cleaning crew randomly walk in any time, even if "Do Not Disturb" is posted on door -Even though smoking is prohibited, all the cabins surrounding us had people smoke at all times, making using the balcony impossible unless you wanted to have your cabin filled with smoke -Walls seem paper thin as you can hear everyone and every word around you -Bursting pipes, as we were told, were responsible for the foul, fungi smelling odor that filled the floor and our cabin -Management on the ship that could care less about any problem or issue as they sell off every room at whatever price they can get and customer satisfaction is the absolute last of their worries -EXECUTIVE MANAGEMENT that doesn't reply to any call, emails or correspondents. never again going on any Norwegian ship, as it is nothing but a fatty buffet and a huge scam of money Read Less
2 Helpful Votes
Sail Date: September 2015
This was our first cruise. I enjoyed the cruising part immensely. The staff was a really warm great group, 'Happy, Happy, Washy Washy' still brings a smile to my face. The food was okay, I preferred the paid restaurants over ... Read More
This was our first cruise. I enjoyed the cruising part immensely. The staff was a really warm great group, 'Happy, Happy, Washy Washy' still brings a smile to my face. The food was okay, I preferred the paid restaurants over the free food but it was all very nicely done. There was no turkey bacon I did find turkey sausages hidden away four days into my trip. I found there was not a lot of fish served for the people who did not eat met. There were no TV stations which I understood you had activities but some people just came to relax (on the water in front of the TV). For some people it was a honeymoon and peacefulness is how you find it. I thought it was ridiculous to charge $9.99 for movies that totally messed up continuously when you watched them and those small 13 inch screens are for total blindness. I enjoyed the Spa which I went to every day but at $149 for the week, had you added a second person for half price, my husband would have signed up. The gym was free but the punching bag was $30.....why? Photos were $149 for ten pictures, you're making money hand over fists in your corporation so why not sell photos $99 for ten, people may not mind paying another $99 for the rest. Drink packages were almost $400 per person; Internet was $125 for 250 minutes, it was $30 on Carnival cruises. There were children in bars in the evenings, children that should have been in bed, a lot of the children I saw should have been in school. There were fun game shows and walking the decks at night was a dream and I felt my fear of the sea leaving me. I just think that the trip was wonderful except for the monetary overages. The idea of cruising is so great and wonderful, I understand that it costs to make these dreams come true but you should re-thing want you want to give to the people who support the cruises. Read Less
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15 Helpful Votes
Sail Date: September 2015
My husband won this cruise on a promotion for a radio station. It was our first time cruise and let me tell you when I say everything is extra and at cost, I mean every little thing. When we received our information for the cruise it ... Read More
My husband won this cruise on a promotion for a radio station. It was our first time cruise and let me tell you when I say everything is extra and at cost, I mean every little thing. When we received our information for the cruise it was very vague. When we booked the cruise we were not at all told about a timeshare presentation. We were tricked into all inclusive 2 night resort stay including a rental car. Well the resort was NOT a resort but just a average hotel Ramada Inn. The meals were inclusive but just horrible. We couldn't even get orange juice with our breakfast because it was extra as well. We ended up paying $230 for a already included rental car due to taxes and etc. The timeshare presentation was suppose to be 2 hrs. NOT!!! more like 4 hrs of our vacation time. Our upgraded cabin was nice. I was actually surprised that the room wasn't a crack jack box. The ship needed more enjoyable entertainment. The comedy was dull and not funny at all. There was an adult show which of course was extra money. The drinks were weak also. You get 10 drink tickets with the drink package and you needed all 10 for one night. The food was plentiful and they changed up the options often. The shore excursions were nothing to write home about and totally took the pleasure out of going to the Bahamas for the first time. Nothing more than a beach trip and yet another non inclusive resort for the day. Read Less
1 Helpful Vote
Sail Date: September 2015
Just back from another fabulous week on the GEM! We have sailed her many times and it's great to be back and see so many familiar faces. Service was exceptional as usual and it was a very relaxing enjoyable trip. We did mostly ... Read More
Just back from another fabulous week on the GEM! We have sailed her many times and it's great to be back and see so many familiar faces. Service was exceptional as usual and it was a very relaxing enjoyable trip. We did mostly specialty restaurants this trip, not intentional just worked out that way with meeting new friends and keeping up with old ones. Leo was there and there was a new piano player, at least for me, named Taylor. both were very good. We did not go to the shows as we've seen them before plus our dinner time did not work for getting there. Casino was busy and was good to me but not to DH. I play Let it Ride, and he puts it all in the slots. We stayed in a suite so had priority embarkation and disembarkation. The general walk-offs were finished by 9am when they started calling the groups by tag color. Read Less
1 Helpful Vote
Sail Date: September 2015
This was my first cruise so I have nothing else to compare it to, but it was AWESOME!!!! We sailed out of NY and parked at the cruise terminal. Embarkation was fast and painless. We arrived at thr cruise terminal at11:30am and were ... Read More
This was my first cruise so I have nothing else to compare it to, but it was AWESOME!!!! We sailed out of NY and parked at the cruise terminal. Embarkation was fast and painless. We arrived at thr cruise terminal at11:30am and were in our room at 12:25pm. Our luggage arrived by 3pm. Dining- We did not purchase the dining package but we enjoyed all of our meals at the buffets and MDRs. Service was a bit slower at the Grand Pacific...the nights we ate there usually took about 2 hrs,but it was well worth the wait. On sea days the grills were on the pool deck and the chicken, rice, and corn on the cob was excellent. The washy washy girls are awesome especially Raelyn who greeted us with her beautiful smile every morning! Onboard activities- Fun Fun Fun! Dan Dan was the cruise director and he was fabulous! I did not realize how busy I would be...I thought I would be sitting by the pool all day,boy was I wrong! There is something for everyone. There were a lot of activities that cost money...Bingo was pretty expensive and was not worth it. They played Deal or no Deal and it was 20.00 a card to play. I thought that was a little much, but my niece got picked to go on stage and won $193, so it was worth it just for that. The adult Quest game is a must...I have not laughed that much in a long time. Also another activity that you should make time to go is the Battle of the cake Masters with Dan Dan ...it was hysterical! They had several dance parties and it could get crowded. I went to every show and each was better than the next. The Magika show was excellent and so was the Duo Balskatt. The singers and dancers on the ship were great! We were lucky as there were not a lot of children. We always got chairs on the pool deck and most of the time could find room in the hot tubs. Service- was excellent. Our cabin steward Eduardo was great and attended to our every need. He had towel animals each night. It was my birthday on the trip and I returned to my room to find a complimentary bottle of champagne! Everyone was kind and it was like a big happy family. One Thursday night after the show the staff members came out and sang. It was very touching. These workers never stopped and worked their butts off to make our trip perfect. They deserve every penny of the 13.50 per day gratuity charge. Ports- Port Canaveral. I could have done without. Great Stirrup Cay was the highlight of our trip. We went to the Lagoon which was to the left of the main beach. You could walk or take the tram. It was breathtaking! The lunch they served on the island was delicious. They were the best ribs and chicken I ever had. In Nassau we took a tour with one of the locals. It was very depressing and kind of creepy seeing the conditions these people live in. We did walk to Junkaroo Beach and it was beautiful. You could see your toes in the crystal clear water. Our party of 7 had a marvelous time and I loved the Gem and all of its hardworking staff! Looking forward to cruising on the Gem again!! Read Less
1 Helpful Vote
Sail Date: September 2015
We placed our luggage out for disembarkation and when we got to the Grand Lucayan hotel, I discovered half of my clothes gone. Apparently other female passengers also had items stolen. The cruise line said they were not responsible for the ... Read More
We placed our luggage out for disembarkation and when we got to the Grand Lucayan hotel, I discovered half of my clothes gone. Apparently other female passengers also had items stolen. The cruise line said they were not responsible for the loss. There are no cameras in the hallways. We made sure to tell people not to put out their luggage. Many people got roped into this deal due to a credit card or some promo. If you upgrade, then you are obligated to suffer up to 5 hours of high pressured time share sales pitch with RCI. It started out at $36,000 and ended down to $1800. It was ridiculous how this whole scam unfolded! If you don't buy, they have you traveling back and forth, in your rented car, between hotels and Welcome Centers to get a signature on your cruise vouchers! This cruise is one big scam because you are nickle and dime on EVERYTHING. The people from ALAMO rental and the Doubletree Hotel told us to be very careful of cruise charges that will show up on your credit card later. Read Less
1 Helpful Vote
Sail Date: September 2015
I have sailed this cruise line 2 years ago on the old ship and had mixed feelings after reading all the negative reviews. I can say that I was pleasantly surprised. We set sail on Labor day weekend and arrived at 11:45 AM . We valeted the ... Read More
I have sailed this cruise line 2 years ago on the old ship and had mixed feelings after reading all the negative reviews. I can say that I was pleasantly surprised. We set sail on Labor day weekend and arrived at 11:45 AM . We valeted the car and was in a short quick line. I did all my paperwork prior and did have a passport which saves time. I also booked my dinner reservations and made an appointment for the Admiralty Club which was worth the $20 PP on line. The line was fast and I was on the ship in 15 minutes. There is a lunch buffet on deck 10 which was decent lunch fare. They have a huge spread and since this is actually a Carnival ship remodeled felt like the other large cruise lines. Our room was ready at 1:30 and we were on deck 6 inside cabin which was very large. The AC worked great and actually my wife was cold the last night of the cruise. The bathroom was ample space and the water pressure was strong. The main show in the theatre was better than the cruise I went on with Carnival last year and the lounges had great live band or guitar playing. They had the buy 5 get the 6th free on beer buckets and what was great they don't open every bottle up like the big cruise lines do and they never said no getting fresh ice refills. Disembarkation went smooth also as you must go through customs. Would go again as you get a lot for the price we paid for this 2 night cruise. Read Less
Sail Date: September 2015
FWIW, we are diamond level with Royal Caribbean, with this as our second Carnival cruise. We choose this cruise due to good reviews on CC and is an easy drive for us. We stayed one night at Double Tree Hilton historic district prior to ... Read More
FWIW, we are diamond level with Royal Caribbean, with this as our second Carnival cruise. We choose this cruise due to good reviews on CC and is an easy drive for us. We stayed one night at Double Tree Hilton historic district prior to the cruise (highly recommend that hotel). Once we finally found the port (~11:10), it was about 30 minutes to get from the initial security person (where the gate starts) to getting on the bus for the terminal, and that is because we had paid for Faster to the Fun (FTTF) pass. Had we not, it would have taken us over an hour (at least) to get to the terminal. Once we arrived at the terminal and we were able to bypass the long lines because of the FTTF pass, otherwise I suspect it would have been another 30-60 minutes before getting onto the ship. Thanks to all who posted about the Faster to the Fun – it was a great tip. Ocean view rooms were spacious, especially for this ship being so old. Bathrooms were large as well. Our room (U161) had 1 extra bunk, but we never actually used it as our 3 year old slept in our bed. She hung out on the bunk when we were in the room, but there is no way I would let any of us sleep there. The safety rail was quite loose with a couple of stripped screws. I easily could have fallen through the railing (5’3” small frame) and my head would have been caught. Jonathan our room attendant was courteous and always had a smile. He made towel animals each night. We always tipped extra for anything we asked for (clothes pressing, extra towels, etc) so I suspect that helped in getting a towel animal each night. Most of our meals were at the Buffet, Grill, Mongolian Wok, Deli, or pizza. We ate 2 dinners in the dining room and were underwhelmed (bland, tough, or mushy). Breakfast was much better in dining room. Service was slow, but servers were polite. Spa was nice. I only ended up with a pedicure because it was far too cold for me to stay any longer. Gym opened late on the days I tried to go and I ended up using the running track on deck. Staff on this ship are quite evidently new, or early career. A few times situations got too out of hand for the staff to properly deal with (security/dining room). Some seemed a bit shy when saying Good morning or hello, but they did greet you with a smile. I probably had only one staff member contradict what others had told me, so overall most of them seem to be on the same page. Waterpark was great, all the kids were well behaved and had a blast. Pool was usually full, but everyone made room for whoever wanted to get in it. We were asked if our child was potty trained (she is) but they failed to ask the people with the under 1 year old babies in diapers– go figure. Mini-golf was popular as well. Deck Music was mostly 80’s & 90’s, with a few Motown throwbacks, however the speakers are poor quality and maybe a bit too loud. Deck 8 reeked of smoke EVERYWHERE since it is where the casino and bars that allow smoking. It was terrible and of course the candy store is right next to the bar where all the smokers hung out. Also the Camp Carnival (2-5) was on the other side of a smoky bar as well. Smoke was actually so bad I ended up activated allergies/asthma for the first time in a couple of years, wish I had known that I should have brought my inhaler/medication. Any clothing you wear through this area WILL smell like smoke until you get home and wash your clothes a few times. In Freeport, we went to Grand Lucaya Resort and LOVED it. The Grand Lucaya resort has everything you want. 3 good size pools, lots of chaise loungers, swim up bar, beach, water rentals, etc. About $15 per adult and worth every penny. Bring your credit card for drink/food purchases. Skip the marketplace, 1/3 of the stores were closed for renovations. However, Freeport shopping was no where near as pushy as Nassau shops, and basically the same stuff. Nassau is going downhill each time we visit. Sewage and sulfur permeates the port. Pushy shop owners, etc. We were only going to check out the port shops for one item, but ended up walking down the one street adjacent to the port. Saw a new microbrewery, bought a few beers and then back to the boat. From our previous visits, I can recommend scuba or snorkel with Stuart Cove for a reasonable cost, or Atlantis (Aquarium or waterpark) if you prefer to spend lots of $$$. The private island beach breaks are also something to consider. The other passengers on this ship generally show their southern hospitality and were very sweet. There were a few large family groups that felt compelled to share their conversations with everyone (note: Loud/obnoxious) but usually the passengers were quite friendly and courteous. Probably some of the most friendly people on any cruise I have been. One note if you buy alcohol off the ship, Carnival does not deliver it to your room, which means you can not pack it in your luggage before turning in your suitcases the last night. You need to pick it up the morning of departure (~6am) and carry off yourself. If you are flying, you'll have to repack your purchases in your luggage before your flight. Getting off the ship was the most organize event I have ever experienced on any cruise I have taken. Staff escorted groups on the elevators and made sure it was very orderly. The Faster to the Fun pass helped once again, and I highly recommend it if you are looking to get onto the road faster. Immigration/Customs was a breeze as well. All the other ports could learn something from this location. All in all, if the smoke wasn't so bad, I'd rate this cruise around a 4 star, even with the food not all that great, because the people and staff made it a relaxing and enjoyable vacation. Read Less
2 Helpful Votes
Sail Date: September 2015
I just booked my 4th Disney Dream Cruise for 8/2017. My first was with my daughter. 2nd with daughter and 2 nieces, 3rd with my daughter, niece and brother and 4th with daughter, niece, brother, 2 co-workers and 3 more teenagers. It is ... Read More
I just booked my 4th Disney Dream Cruise for 8/2017. My first was with my daughter. 2nd with daughter and 2 nieces, 3rd with my daughter, niece and brother and 4th with daughter, niece, brother, 2 co-workers and 3 more teenagers. It is obvious how much we LOVE Disney Cruises. Food is superb, entertainment is breath taking, service is amazing. Lots to do onboard as well as at Castaway Cay. Even filling out the online check-in is fun. It's a "must-do" for all kids and adults. Will be a Disney cruiser forever. The welcoming you receive boarding the ship signifies importance. Hearing your name as you enter makes all family members feel important. The Enchanted Garden has a beautiful color scheme with great food. The aqua duck is such an attraction and to take advantage, it is best to enjoy the waterslide during early dining times or when the younger kids are in bed around 9-10pm. Pelican plunge at Castaway is super fun. Get on the island early to enjoy all the amenities the island has to offer. Cookies BBQ has some of the best food I have ever eaten. Thanks Disney Read Less
Sail Date: September 2015
I have sailed on 23 Cruises(22 on Carnival and 1 on NCL). I have mostly sailed on 4,6, and 7 day cruises, and on three 3 day cruises. I live 30 minutes away from the Port of Miami. This was Labor Day Weekend. The ship was full of ... Read More
I have sailed on 23 Cruises(22 on Carnival and 1 on NCL). I have mostly sailed on 4,6, and 7 day cruises, and on three 3 day cruises. I live 30 minutes away from the Port of Miami. This was Labor Day Weekend. The ship was full of drunks. The passengers were so rude to the crew members conducting the safety drill. They continued screaming, talking loudly, and playing on their cell phones. A lot of these drunks would argue with the bar staff because they were upset that they had a 15 limit drink. I had never seen such a crowd on a cruise. The food , entertainment, and service were excellent. All of the crew members went above and beyond for all passengers. I sailed on the Breeze last month, and on the Victory in July so I found this ship so old and small. This cruise was a lot more expensive than my 4 day cruise on the Victory in July. It was very over priced for such a small ship. I had a great time with all of the amazing entertainment, but I will not sail on a 3 day cruise again. Read Less

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