1. Home
  2. Cruise Destinations
  3. Bahamas Cruises
  4. Bahamas Cruise Reviews
Cruise Ratings
6,180
3,878
2,579
1,722
1,240
Sail Date: October 2015
I was traveling with a group of ten cruisers, many of them had been on cruises before this was my first time and my husbands second time. My expectations were not met. The energy upon our embarkation was high and enthusiastic by the second ... Read More
I was traveling with a group of ten cruisers, many of them had been on cruises before this was my first time and my husbands second time. My expectations were not met. The energy upon our embarkation was high and enthusiastic by the second day many of the crew members barely made eye contact with us. The term "washy washy" was only heard a hand full of times and often I had to ask for the hand sanitizer myself, instead of it being offered. The waiters were so busy they did not have time to make us feel welcomed and on one night we almost missed our show because the service was so slow. The waiter did apologize for the slow service during when he brought our main course out but we still had to wait over 15 minutes for our club soda (that we asked for multiple times.) Manhattan room, Savor and Taste offered the same meals on the same day so there was no variety. What is the point of having 3 dining choices when all of the choices are the same? The Spiegle Jungle Fantasy show was amazing and completely worth the money and time we spent. The service was quick and professional and well as personable. We felt welcomed. The outdoor activities on the cruise were good. The basketball courts, miniature golf, obstacle course and rock climbing were all so much fun. However, we were sad that "Walk the plank" was not available during our time on the ship as we were really looking fwd to that excitement. Also our niece conquered her fear of heights by doing the obstacle course and zip lining down. We wanted the picture of her zip lining down and were disappointed when we were not able to find it, especially since she went down twice! When we tried to ask the photo gallery for help they said the only thing we could do was look on the wall and we were unable to find it. That was a downer. The entertainment on the cruise was okay. Rock of Ages was great and I personally loved Burned the floor. The newlywed show was hysterical and I loved the scavenger hunts, bingo and other family activities that were offered. They helped make the trip. The cruise director was seen at almost every event and that was nice. We loved the neon party, 70's party and the 80's party on the top deck. The private island was the best part and I wish we had more time on it. However, the lines were very long for everything and by the time we got to serve ourselves the food was being taken away and they were preparing to close. The excursions were so much fun and we highly recommend feeding the sting rays! Stingray city was the highlight of our trip. The Breakaway is a New York based ship but they were not showing the Mets playoff. We were SO disappointed. Luckily a guest was able to get the game on his lap top and the bar outside of Fat Cats allowed him to share it with the rest of the fans. Had we not been able to watch a game we would have been extremely disappointed. It was great that he allowed us to do that. Our room was cleaned quickly and always stocked with the necessities. Our shower was amazing and helped me relax every evening. We were very happy with our stateroom- 13792. We had enough room to be comfortable and the bathroom was sooo nice but the toilet did not flush properly. It often required multiple pushes before there was any reaction. It's a minor issue but it should be addressed. There needs to be more security available. There were children in the adult only hot tub, on more than one occasion. After being splashed a few times and not wanting to argue with the parents we just left the hot tub. The adult night club often had at least 4 or 5 minors (10-13 year olds) inside the club. They were drinking and bouncing off the walls unable to control their alcohol and on one night we witnessed a minor throwing up all over a the floor and chair. There was no guard at the door monitoring who was coming in and out giving free range to the minors. The 2nd to last night we left Bliss because we felt so uncomfortable with the minors. We noticed them drinking and acting wild on the dance floor. We ended up going to O'seehens after 3:00 am and we witnessed a minor who had been drinking in Bliss walking around with a bloody nose. This was disturbing. The next morning/afternoon we went to the Garden Buffet and while we were eating a group of minors sat behind my husband. One was stretching his arms and hitting my husband while we ate. We asked him to stop and he did not, eventually my husband scared the group off and told them to get security. Once security arrived, it was clear he had no idea what he was doing. He allowed the entire group to make a scene and asked me to sit down while he spoke to my husband. The nerve! A group of 13 teens and just my husband. Another guest that we did not know told us "I felt like popping that kid myself they have been tormenting Buffet all morning. We sat down at 12:15 by 12:45 we were downstairs speaking the Guest Services. The night before was ruined due to minor drinking and acting a fool and our meal and afternoon was ruined the next day, due to a lack of security. Security needs to be monitoring the public areas ensuring that everyone on the ship feels welcomed, secured and safe. Instead there were children/ teens running a muck. Guest service staff We had to go down to the desk 3 times. The first 2 times were concerning a CC issue. Upon arrival I put my card down for all charges on the 2nd night my husbands key card was "no good" & the bartender told us we had to go down to the desk to resolve the issue. This was embarrassing to my husband since this was done in front of his friends. We went down to the desk & signed a form, she assured us this was no longer an issue. The same evening my husband ordered a round of drinks & the bartender told us we had to go down to guest services. This was the second time we went down regarding the issue. It was not taking care of the first time & it never should have been an issue as my CC was put down for all charges on the 1st night. Our 3rd time dealing with guest services was concerning an incident in the garden buffet & children being in Bliss night club. We were VERY upset w/ security & expressed this. We did not feel important or appreciated by the staff. We did not hear from any staff member regarding our issues the last two days. When trying to order food to go at O'sheehans the staff ignored me. They were all doing something, cleaning, serving, or restocking. But at 3 PM a guest should never be ignored. I stood there for about 10 minutes and asked a woman who was cleaning who could assist me - she told another woman "she needs help" and the other woman stayed "I know" and giggled. The both continued to do whatever they were doing without trying to assist me or get someone that could. Finally the hostess came to check on me and I told her my order was still not taking... She ended up taking me order. I believe the staff was not eager to assist or be hospitable they were acting more as robots. Irwin the bartender in Uptown Grill remembered me and my husband from the very first day and made us feel welcomed every single day. We would meet him at the other bars once uptown closed as his service was the best. Also, Bambang was great. My husband felt he had his own personal bartender for the entire week. He knew our order before we asked. He encouraged us to rock climb and other do other activities as well. These two bartenders made us feel extremely welcomed. They both knew us by name, the service they provided was outstanding. Jerrick was also great! Read Less
1 Helpful Vote
Sail Date: October 2015
This was our first cruise and we went primarily because our son was the music director for the Second City cast. We loved the Second City shows, missed only one! And went to the other shows on board as well. We had many great crew/server ... Read More
This was our first cruise and we went primarily because our son was the music director for the Second City cast. We loved the Second City shows, missed only one! And went to the other shows on board as well. We had many great crew/server experiences and appreciated the care with which we were treated. Our cabin was kept up nicely and we loved our hall steward. We also loved seeing all the different countries from which the crew came. We are not gamblers so could have done without the casino, but I under. The sail out of NYC was amazing and we even got up early to see the sail in! We did have a very negative experience disembarking. I don't know if it is always like this, but the lines were incredibly long with not enough supervision. And a big family behind us, barged past us (when we left, in their minds, a little too much of a gap) and verbally abused me/us (two men yelling really offensive things) when we realized what was happening and attempted to move up the line in their midst (we didn't even try to get back in front). I have NEVER experienced such rudeness! I think that if someone had seen what happened, it would have been dealt with, and I understand that this was fellow passengers, not crew personnel. It was not a pleasant way to end an otherwise great vacation. I suggest that there must be some way to guide the disembarkation process so that such a thing would not happen. Read Less
1 Helpful Vote
Sail Date: October 2015
This was our 3rd cruise the last 2 being on the Breakaway, our 1st was on the Gem. I must say the first was the better one even though we got stuck at sea with hurricane Sandy. I feel that there in not enough of staff for the amount of ... Read More
This was our 3rd cruise the last 2 being on the Breakaway, our 1st was on the Gem. I must say the first was the better one even though we got stuck at sea with hurricane Sandy. I feel that there in not enough of staff for the amount of people on the ship. I can count maybe a total of five of the crew members that went out of their way to do their best. I have never encountered a more stressful experience as when we excited the ship it was horrible there was no organization. We choose to carry our own luggage off so we were called to exit first well what a disaster there were people everywhere is was so congested there were people in line that did not have their luggage that should not have been in line they knew very well that they should not have been in the line but simply did not care one bit. There was one that's right ONE crew member trying to get the crowd organized, people were arguing with each other, it was a horrible experience. I feel on the smaller ship the Gem the workers were more friendlier. The workers on the Breakaway looked so tired & stressed out. We did book 2 more cruises but will be looking to go on one of the smaller ships & hope that it will be a better experience. Also I have never encountered so many rude people & disrespectful kids. The parents are not setting a good example. I did compliment a Mom about how well her kids were behaved on one of our excursions. Read Less
1 Helpful Vote
Sail Date: October 2015
This was our first time on Norwegian. We have probably 6 other cruises under our belt. We have cruised most often on Celebrity but have also traveled Carnival and Royal Carib. The Norwegian freestyle concept appealed to us. Living on Long ... Read More
This was our first time on Norwegian. We have probably 6 other cruises under our belt. We have cruised most often on Celebrity but have also traveled Carnival and Royal Carib. The Norwegian freestyle concept appealed to us. Living on Long Island the "ease" of cruising out of NYC was also appealing (more on this later). Overall, there were things we really liked about this cruise, some subjective things that did not work for us and some real disappointments. Let's start with getting on and off the boat. Absolute disaster. Without getting foul in my description, I will just call it complete chaos and hell on earth. Crowds, noise, yelling. It is a bad feeling starting out at embarkation. It is a complete downer at debarkation. Others have commented on this. Is it the staff? Is it the process? Is it the darned NYers? I don't know. For me, this was a show stopper. I have cruised out of NY on smaller ships or at other NYC area piers with a lot less hassle. Never again. Now for the cabin. We had a mini-suite. Be aware, with the exception of the bathroom, this cabin seems to be of identical size to the regular balcony rooms. Unless you really value a larger bathroom (which was a very nice size), don't waste your money here. Room was clean. The beds had an obvious sag in the middle. Surprising given that this ship was pretty new. In general, the bathroom seemed to fare the worst for wear (nicks and cracks in the tile work). Again, surprising for a ship this new. Reasonably good storage. Food... you won't find another cruise ship anywhere with more options. That is nice. The speciality restaurants were good to very good in quality. We had the premium dining packages and tried virtually all. The french restaurant was a standout. The Italian, steak and Brazillian restaurants were good (not great). The Teppenyaki grill is OK. Had dinner in the Manhattan restaurant. Decor was nice. Food was good. Again, not great but good. Overall, I would rate the food quality as good as on, say, Royal Carib... that means average. The buffet food choices were extraordinary in diversity. Quality was also good. It is, however, a totally chaotic environment (more on this later). Bars... more than you can shake a stick at. I had a drink at most. Avoided those on deck. Too crowded. Too noisy. Not fun (at least not to me). Maltings was a favorite. It was as close as you can get to a non-crowded bar on board. Drinks were the average cost for a cruise ship. Not out of line for this kind of venue. Entertainment. Cruise ship entertainment is not at all my thing. My wife and others in our party loved the entertainment. I will not provide reviews for things I did not experience. I did go to the Fat Cats jazz club which had a very good blues combo with a lead that had a BB King type style. Recommended. I also went to the Cirque dinner show. Food was forgettable but not bad. I found the show boring and repetitive. Not for me. My one year old granddaughter liked it. So did my wife and the rest of our party. They said it was great. Just not my thing. Shipboard experience... this is a large ship and it is crowded. There are crowds everywhere. Crowded on deck. Crowded in the atrium. Crowded in the halls. Crowded by the elevators. Everywhere crowded. There is virtually no quiet, comfortable lounge space to just hang out in peace. If you don't mind the tumult, this will not be an issue for you. The programs for kids were extensive. They seemed to enjoy it. We took my granddaughter to a few of the infant programs and she enjoyed them. Nice to see that they had anything at all for a one year old. The iConceirge app is helpful. At $8 for the whole cruise, it is a bargain. We were there with 13 members of an extended family. It was instrumental in our being able to "herd the cats" to meals. Venues. I would rather have more ports of call and less days at sea. However, in this particular cruise, I was really not interested in ports of call. I just wanted relaxation. Nassau to me was forgettable. Those in my party who went to Atlantis via cab had a great time. The private island was a bust for us. At noon, the wait was about an hour to go to shore (did I mention the overcrowding everywhere?). I haven't the patience. We decided to stay on board. Members of our party went ashore and had a good time. They got a very early tender. Still long lines. There's 3 days at sea. On the sea days, it is overcrowded everywhere. Yes. This is a monster size ship but, even then, it seemed like to many people and too little ship. All this being said, you might think this was a bad cruise. It wasn't. It just wasn't great. it was pretty much what I expected (except for embarkation and debarkation which were worse). The value was OK and we had a great time. I might consider Norwegian again but not out of NYC (unless there is a major revamping of the pier area) and probably not another megaship. I love the variety but hate being so overcrowded. Read Less
2 Helpful Votes
Sail Date: October 2015
Who: 4 women ages 45-56 from Salem, Oregon and Seattle, Washington. Cabin: Angled Balcony cabin 14862 AFT Bedding Configuration: 2 lower twins, 1 convertible twin sofa and 1 upper twin pull-down bunk. Embarkation: We selected the ... Read More
Who: 4 women ages 45-56 from Salem, Oregon and Seattle, Washington. Cabin: Angled Balcony cabin 14862 AFT Bedding Configuration: 2 lower twins, 1 convertible twin sofa and 1 upper twin pull-down bunk. Embarkation: We selected the 9:30 time slot for check-in and were directed to the VERY back of the cruise terminal, where guests w/ AFT cabins check-in. Utilized priority boarding for Casino's At Sea and were checked-in within 15 minutes. But then we waited...and waited...and waited...waited. Announcements were finally happening around 11:30 telling us to be patient and that boarding would soon start. We had priority boarding group card 3 so we got in line when we thought we were supposed to and where we thought we were supposed to be and an employee saw my #3 blue card and ushered us to the front as he mumbled under his breath that we should have already boarded by now. He seemed frustrated not with us, but with the lack of announcements and organization. We headed to our cabin to drop off our carry-on luggage. We opted to avoid the buffet for lunch and went to the dining room for a more relaxed meal on embarkation day. Good choice. Our room steward, Rad, was just that!! He was RAD and quickly stopped by to introduce himself and ask if we needed anything. I requested ice and we asked if the bunk and sofa could be left made-up as beds. Prior to the cruise, we booked and paid for shore excursions, a 3 night dining plan and the Cirque Circus show. We had problems throughout the sailing with our shore excursions, dinging reservations and billing to our onboard accounts and it finally had to escalate to the manager of guest services as, after spending at least 3 hours of my vacation, standing in various lines to get things corrected, over and over again, I had HAD IT. She was extremely sympathetic and understanding and patiently worked with us to correct everything. Unfortunately, several things reverted back, but I had her direct number and she quickly addressed the issues and offered us some compensation. I found the entertainment on board to be some of the best that I've seen out of my 13 cruises. If your not easily offended, Rock of Ages is a MUST see. The cast was simply fantastic and I was captivated and entertained until the very end...tears of laughter more than once. The comedy shows are always great too! We dined at 3 specialty venues: Teppenyaki, Moderno and Cagney's. We all gave Teppenayki a 10/10. None of us cared for the meats at Moderno as they were much too "flavored" for our tastes (strong wine marinade, hot/spicy garlic, etc.) but we gave the salad bar offerings a 10/10. Cagney's was very good and when you are on the dining package, Lobster is included w/o the additional ala carte charge. I was surprised that the host allowed guests who were wearing t-shirts, workout shorts and flip-flops as it was my understanding that there was a dress code. Didn't effect the taste of my lobster though! We also dined several times at O'sheehans Pub as it is open late. The service was consistently slow and we often had to flag down a wait person to take our orders. Food was fine and took care of our late night cravings. The sundaes are AMAZING but do cost extra $. Since NCL implemented a service fee for room service, we did not utilize that service. The cabin had a coffee maker to satisfy our morning coffee needs. LOVED the angled balcony that we had. Same price but considerably larger than other balconies in the BC category. It provided great aft views. Please note that there is little to NO privacy for you or the balconies on either side of you :) HATED the lack of storage in the BC category. ZERO drawers in the cabin. None. One very little closet that was extremely difficult to get to due to the location of the sofa. The one time I didn't pack my over the door shoe holder.... Water pressure in the shower was almost non-existent and showering took much longer than necessary. The blow dryer in the cabin was really good quality and I was glad that I didn't haul mine from Seattle. I was concerned about noise since we were directly under the buffet and very close to the aft bar/club, but we did not hear any noise. You could hear music from deck 15 and 16 if you were sitting out on the balcony but it wasn't loud. We all received free bar/drink cards in our staterooms to use in the casino but finding a server to get you a drink was nearly impossible. We also had the free classic beverage package so we made up for it elsewhere! The Mixx bar aft on deck 6 ended up being our favorite bar. The bartender, Joaquim, was the BEST!!! Such a hard worker, who has to deals with some not very nice guests, all the while smiling and mixing awesome drinks. Folks need to remember that he is one man, with two hands and be a bit more patient! Tendering to Great Stirrup Cay. Uggh. First off, we had NO idea that we needed to make reservations for the tender. A million trips to the shore excursion desk and no one mentioned it. Nothing on our tickets mentioned it. No cruise announcements telling you. We were just supposed to know. Rad (our steward) to the rescue!! He stopped me late one night as I was heading back to my cabin and asked if I had made my tender reservation for the next day? When I said no, he kindly walked me down the hall where he used the interactive TV monitor to reserve 4 seats in group D (earliest that was left). Thank goodness he did!! Because by the time the rest of the uninformed passengers found out, they were left with groups M-Z which meant they didn't even get to the island until after 2:00 PM which meant that the buffet was closed, bar service was winding down and the last tender was in a few short hours. I felt really bad for those folks :( NCL needs to figure out a faster way to move 4500 guests from point A to point B! Time is limited and no one wants to miss out on 75% of the allotted time. We cruised over Halloween and the Breakaway had lot's of fun things going on. TONS of folks dressed up and there were decorations throughout the ship. Fun times for all ages. Biggest disappointment? The chain smokers on the balcony up wind of ours. I reported it over and over to multiple staff members. The offenders were talked to but nothing changed. Apparently the threat of a $250 per incident cleaning/recovery fee, to their onboard account, was not a deterrent. The woman smoker in the cabin even had the gall to say to me, as I looked out my balcony, "Pretend you don't see this"! We weren't able to have our balcony door open as the cabin would fill with cigarette smoke since we were down wind from the human chimney. Rude, rule breakers SUCK. Water slides were fun but the pool areas were the strangest I've seen on 13 ships. I'm used to lot's of seating surrounding the pool. Sometimes, stadium style. Nothing like that on the Breakaway. You had to go up one or more decks for loungers. The SpongeBob themed kids splash area was adorable and very popular. We didn't do the ropes course but it looked pretty neat and includes a zip-line and option to walk the plank out over the edge of the ship. No more fireworks on the Breakaway. Buffet was a zoo no matter what time of day we went but that's to be expected with that many passengers. The eggs made-to-order area was always busy and it was hard to know where the line started/ended, causing some confrontation between guests. The one thing that really stands out, about our week on the Breakaway, was the staff. They were some of the friendliest, most helpful and genuinely pleasant crew that I have sailed with, including on Disney. The cruise director is an adorable ball of energy. Aside from the technical/computer issues with reservations/payments, it was a WONDERFUL cruise. Disembarkation was delayed by WELL over an hour = we missed our scheduled shuttle to the airport, which is a whole different story, lol. I found the area, in which everyone spills out into, after leaving customs, to be nothing short of pure chaos! Very limited areas for pedestrians to maneuver, complicated by having to cross a very busy New York street (with all of your luggage) to get to the taxi/shuttle stand. Cars honking, whistles blowing and thousands of lost/confused passengers trying to find their way...I was over-stimulated and stressed out to say the least! This was my 4th NCL cruise and I will certainly sail with them again. Read Less
1 Helpful Vote
Sail Date: October 2015
We have only taken two other cruises before on carnival ships last year so we are by no means seasoned veterans like some who post on here, however prior to booking with grand celebration we did read some of the reviews, so with a little ... Read More
We have only taken two other cruises before on carnival ships last year so we are by no means seasoned veterans like some who post on here, however prior to booking with grand celebration we did read some of the reviews, so with a little trepidation we decided to book. Heres our review. Cabins: To us our cabin was just average, nothing wrong with it at all, just plain. Its obviously an older ship but everything was certainly clean in our cabin and things inside worked fine, our only gripe here was only one power outlet, not a big deal, we took turns charging our phones. But for a two day cruise these cabins are fine. Food: The buffet was actually very good here, we are big on salads and the salad bar was perfect. For dinner we decided to pay the extra money for the higher end restaurant for dinner (sorry I am forgetting the name of that restaurant at the moment) glad we didn’t skip this because the food and our waiter from Bali were both excellent. We were also pretty much the only people there, so a very romantic dinner with the hubby : ) We did the stellar restaurant thats included on our second night, not bad, just average, very crowded and we didn’t like the vibe. Internet: With our work we need to be connected, so we didn’t mind paying for the internet, we minded it not working. Others we met onboard had some luck with it working, but not us. Wasted time and frustrating. Entertainment: We really loved both shows that we saw in the theaters! We were pleasantly surprised because they were definitely better quality than carnivals shows that we saw last year. On the first night they had a johnny carson type show that was lots of fun, felt like the real thing with impersonators and cute commercials throughout. On the second night was a las vegas type show that was just as good as the first nights show with different impersonators and dancers. The performers were all excellent! Another fun show. Also glad we didn’t skip these. Lacaya resort: Uncomfortable bus ride, like seriously uncomfortable, my husband and I have bad backs…. although the driver was friendly and helpful. Once at the resort we had a nice relaxing day (and yes some cocktails went down) We found the resort, pools, and beaches to be clean and the staff very nice. After lunch we ended with some shopping across the street, followed by another uncomfortable bus ride back to the ship. Casino: Played some slots after the show on the second night, we lost quickly and left. But its a nice cute casino. Customs as you get off the ship: Ugh… okay, biggest gripe is here, but I am not sure if this is an issue with the cruise line or the officials but either way it took about 45-minutes of standing on line to have our passports stamped. Not happy with this one. In the end this is just our opinion, but for the price of this two day cruise you really can’t go wrong. At the very least you are getting your moneys worth with the food, shows, and resort. We will be back. Read Less
2 Helpful Votes
Sail Date: October 2015
We took our second trip on the Breakaway. I absolutely love this ship. We took an inside cabin in deck 5. The room was great and the bathroom was the biggest I have ever had including in balcony rooms. My room attendant Gilson Bua was ... Read More
We took our second trip on the Breakaway. I absolutely love this ship. We took an inside cabin in deck 5. The room was great and the bathroom was the biggest I have ever had including in balcony rooms. My room attendant Gilson Bua was fantastic. Our room was immaculate and he took care of every request we made. I love the deck layouts. I conquered the ropes course which scary but fun. We didn't do much at Splash H2O since it was quite cool in the evenings being the end of October. The food was great. We ate in 2 specialty restaurants and had excellent. The main dining room Taste was also pleasurable. What could make Norwegian cruises better? Make them 109% smoke free inside and out. Read Less
Sail Date: October 2015
For the past 22 years our family does a cruise every year, sometimes twice a year. ALWAYS with Royal Caribbean. This happened to be the 2nd cruise of 2015 (RCCL's Quantum of the Seas in April). Being that our "official group ... Read More
For the past 22 years our family does a cruise every year, sometimes twice a year. ALWAYS with Royal Caribbean. This happened to be the 2nd cruise of 2015 (RCCL's Quantum of the Seas in April). Being that our "official group trip" was already in April, this was booked on a whim by a family member to celebrating her husband's birthday. Once work got out, many other family members wanted to go along. We ended up with a group 43 people, NCL would NOT offer us any type of group rate, discounts, onboard credits.... NOTHING; which should have been the first red flag. Most of the group booked in the Spring but because I wasn't able to financially until much later, in fact I booked a week before sailing. I was consistently checking prices for about 2 months prior to and one thing that I personally never experienced with RCCL was that the closer to sailing the rates were going up astronomically. Hoping to get a "last minute deal", I instead ended up paying more for an inside cabin than all of my other family who had balconies. I wasn't too upset by this because after all it was my fault for not booking sooner. So upon booking I was told I would receive a $100 on board credit and a free drink package and because I was traveling with 2 kids and not another adult, I was also promised 2 soda packages for my daughters. I was NOT told however that I would still be responsible to pay taxes on the drinks , this was a surprise at the end when I got my bill. I got only a $50 onboard credit and only 1 soda package which my girls were NOT allowed to share so I ended up having to spend another $60 on a second soda package. As I mentioned I was traveling with a group on 43 people all assigned on the 11th and 12th floor with a couple of exceptions who had booked suites; upon check in I was told that my room had been given to someone else and I had been reassigned to the 5th floor!! The embarkation process was tedious but I had already expected this as it takes time to get 3000+ people onto a ship (debarkation at the end of the trip though was a complete nightmare!!) Once onboard I went to find my room, the room size and setup wasn't bad. I was disappointed that there wasn't a sofa or sitting area because on RCCL even the inside cabins have a sofa but again no big deal. I suddenly realized that my luggage tags read my original 12th floor stateroom number so I immediately rushed to Guest Services to explain what happened and to make sure they would redirect my bags to my new room. After several trips to the room to check to see if they'd arrived and several trips back to guest services by 9pm I still had NO luggage!! Finally around 10 pm I visited Guest services again to inquire about my bags, I was directed to a holding area behind guest services where there were about a dozen pieces of deserted luggage. After combing through a slew of black suitcases that all looked exactly like mine, I finally found my pieces. It appeared that Housekeeping came twice a day to make the rooms, once around noon and then again in the evening to leave the daily list of activities and sometimes a "towel animal", beginning the second day (and for the remainder of the entire cruise) we never got wash cloths and had to bathe with hand towels. Each time I called Housekeeping I got a recording saying they were busy and to call later. There were multiple toilet backups in our room and I also heard 3 other guests complaining of the same issue. By the third day the entire 5th floor corridor and hallways smelled like sewage, it was very unpleasant. However, i would travel all the way back to my room to use the restroom because MOST of the public area bathrooms were so dirty I didn't want to step foot inside. They kept boasting about "Freestyle dining" but in reality 3 of the free restaurants (Manhattan Room, Taste and Savor) had identical menus every night so it was really like having only 1 fancier place to eat. The service was subpar and the staff... OOOHHH the staff was horrendous! Not ALL, but definitely MOST! There was one bartender in particular and boy do I wish I had gotten her name, she worked at Bar 21 near the casino and was a complete BLANK. She was blatantly rude and disrespectful. One evening we were waiting to be seated at Shanghai (another disaster) which was just across from Bar 21 so while waiting my daughter went there to get a soda which she did. After we were seated and eating (about 30 mins later), we went back to get her another. This nasty bartender rolls her eyes, grunts and says "again?!!". It took everything in me to not slap her for acting that way toward my 10 year old child. On another occasion, someone I was with was given the wrong drink, when she gave it back and informed this bartender it wasn't what she asked for and asked for the correct drink, she went out of her way to make my family member wait before correcting her drink. After about 7 minutes, she informs the bartender that she's still waiting for her drink and the bartender replies "If you don't like the service here, you can go someplace else"!!! I was floored! Many of the staff in the Garden Cafe were rude and dismissive, they seemed to get an attitude if you asked them for something. At one point I went down to my room to drop off some things I'd bought in the gift shops and my room door was propped open and there was a Housekeeping cart in the hallway so naturally I assumed there was a staff member in my room. I peeked my head in the door and announced that I only wanted to drop off some bags and I'd be right out of the way. When I got no reply, I walked in... no one was in there. I went back into the hall and looked both ways... no one anywhere in sight. This made me uneasy because just as I walked in anyone could have just walked into my room and taken whatever they wanted. I think this made me most uneasy of all of the issues. Anyway they had offered a really good deal if you booked your next cruise before the end of that one and I had actually thought about taking advantage of but something told me to wait a few days and I'm glad I did because I will not EVER book with NCL again!!!! Read Less
Sail Date: October 2015
We have only taken two other cruises before on carnival ships last year so we are by no means seasoned veterans like some who post on here, however prior to booking with grand celebration we did read some of the reviews, so with a little ... Read More
We have only taken two other cruises before on carnival ships last year so we are by no means seasoned veterans like some who post on here, however prior to booking with grand celebration we did read some of the reviews, so with a little trepidation we decided to book. Heres our review. Cabins: To us our cabin was just average, nothing wrong with it at all, just plain. Its obviously an older ship but everything was certainly clean in our cabin and things inside worked fine, our only gripe here was only one power outlet, not a big deal, we took turns charging our phones. But for a two day cruise these cabins are fine. Food: The buffet was actually very good here, we are big on salads and the salad bar was perfect. For dinner we decided to pay the extra money for the higher end restaurant for dinner (sorry I am forgetting the name of that restaurant at the moment) glad we didn’t skip this because the food and our waiter from Bali were both excellent. We were also pretty much the only people there, so a very romantic dinner with the hubby : ) We did the stellar restaurant thats included on our second night, not bad, just average, very crowded and we didn’t like the vibe. Internet: With our work we need to be connected, so we didn’t mind paying for the internet, we minded it not working. Others we met onboard had some luck with it working, but not us. Wasted time and frustrating. Entertainment: We really loved both shows that we saw in the theaters! We were pleasantly surprised because they were definitely better quality than carnivals shows that we saw last year. On the first night they had a johnny carson type show that was lots of fun, felt like the real thing with impersonators and cute commercials throughout. On the second night was a las vegas type show that was just as good as the first nights show with different impersonators and dancers. The performers were all excellent! Another fun show. Also glad we didn’t skip these. Lacaya resort: Uncomfortable bus ride, like seriously uncomfortable, my husband and I have bad backs…. although the driver was friendly and helpful. Once at the resort we had a nice relaxing day (and yes some cocktails went down) We found the resort, pools, and beaches to be clean and the staff very nice. After lunch we ended with some shopping across the street, followed by another uncomfortable bus ride back to the ship. Casino: Played some slots after the show on the second night, we lost quickly and left. But its a nice cute casino. Customs as you get off the ship: Ugh… okay, biggest gripe is here, but I am not sure if this is an issue with the cruise line or the officials but either way it took about 45-minutes of standing on line to have our passports stamped. Not happy with this one. In the end this is just our opinion, but for the price of this two day cruise you really can’t go wrong. At the very least you are getting your moneys worth with the food, shows, and resort. We will be back. Read Less
1 Helpful Vote
Sail Date: October 2015
This was our 5th cruise and 1st on NCL. We have cruised out of NYC and the embarkation process was quite smooth. We were on the ship and enjoying our UBP by 11:45a. This was by far the largest ship we've sailed on and honestly I like ... Read More
This was our 5th cruise and 1st on NCL. We have cruised out of NYC and the embarkation process was quite smooth. We were on the ship and enjoying our UBP by 11:45a. This was by far the largest ship we've sailed on and honestly I like the smaller ships best. They have more of a personal touch. The ship was beautiful and well maintained. We had a balcony cabin on deck 11-forward (11750). The room was adequate (didn't care for the bed), but our room steward (Vinoth) was top notch. He kept everything clean and was there right away if we needed anything. The complimentary dining was very good. We ate in all three dining rooms and on nights we didn't have a reservation the wait was never more than 5 minutes. We also ate at two specialty restaurants (LeBistro & Cagney's). Of the two, Le Bistro was delicious, but the service was a bit slow. We were very underwhelmed with Cagney's. Just didn't seem worth the $30/pp cover charge. My steak at Le Bistro was better by far. The buffet was good for a quick breakfast and O'Sheehans was sufficient for what it was. The burgers at the Uptown Bar & Grill were good, but would've been better if served hot. I like to gamble, but the casino was horrible. Just a bad location and very tight machines. Our favorite place was the Waterfront. We really loved the whole outdoor concept. The entertainment was good; Rock of Ages/Howl at the Moon Dueling Pianos, and Second City. My wife saw Burn the Floor and said it was good. We did a behind the scenes tour of the ship and if this is of any interest, I would recommend it. Seeing things from a different vantage point. Crazy what goes on behind the scenes. We visited Port Canaveral/GSC (NCL private island)/Nassau. We opted to stay on the ship at Port Canaveral so not much to say about that. GSC was a waste for us. We had a later tender time and by the time we got to the island everything was packed; bar lines, food lines, bathroom lines, etc...We shopped briefly at the little market and headed back to the ship before the masses. Nassau was okay. Weather was terrific. We took a cab to Atlantis and walked around the property, then headed back to downtown and enjoyed lunch at Senor Frogs. Did some shopping then back on the ship. Now to the least favorite part of the trip.....the dreaded Disembarkation. We chose a 9:15a departure, but for whatever reason; customs or NYC marathon stuff, we didn't get off the ship until 11:20a, then had another hour in line to get luggage and clear customs. Just an awful experience, however I didn't allow this to diminish our wonderful relaxing trip. So, we have decided that we like the Freestyle cruising, but will do so on a smaller ship. Hope this was helpful. Read Less

Find a Cruise

Email me when prices drop