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1,382 Bahamas Cruise Reviews

After five wonderful cruises, this was an incredible low to start our year of cruising! The Fascination is old but even older ships can be clean and show a sense of pride. The public restrooms (particularly by the casino where we spent ... Read More
After five wonderful cruises, this was an incredible low to start our year of cruising! The Fascination is old but even older ships can be clean and show a sense of pride. The public restrooms (particularly by the casino where we spent each night till the wee hours of the mornings) were not only unclean, but several times were without toilet paper in the stalls. I couldn't believe they had no paper towels to dry your hands as well. They had hand dryers but only one was working. Speaking of the casino, you could never find ashtrays by the slots (we had several smokers in our party) and the buckets for the coins were old and dirty! And to make matters worse, the dealers and croupiers for the most part never smiled or encouraged you to have a good time. They just went through the motions. We found this to be consistent of most of the staff on the ship. We had room service for breakfast each morning and they never got our order right -- from untoasted bagels to no cream to only one cup. The size of the suite was an embarrassment, barely larger than the regular cabins. The balcony was barely wide enough for two the plastic patio chairs (Wal-Mart variety). I know that can't be helped because it is an older ship but to have a rusty sink and white caulking for a shower repair in a gray shower was a sign that they really don't care about appearances. And no individual hangars -- some gizmo which 5 posts hang from so if you needed to remove one piece of clothing, you'd have to take off the other 4. Give me a break! When we sat out by the pool, we could not find anyone to put your lounges out and we physically had to do it ourselves -- unbelievable! To make matters worse, the lounges were old and once we took them off the stacks and moved them, two of them were broken and we had to go back and do it all over again! The one good thing were the two shows, Friday night and Sunday night. They were fantastic productions! Since Carnival was the only short cruise over New Year's Eve, our choices were limited and we expected to pay a premium. $1,900 for the above experience was a tragedy. We know Carnival is the affordable low end of their product line so we did not have high expectations, but this experience was lower than the lowest expectations imaginable! I guess the one good thing out of this, since we are now cruising two to three times a year, is that we can now narrow down our cruise choices! Read Less
Sail Date December 2004
The CostaMediterranea is a beautiful ship (score 9.5 of 10) and the big shows were very enjoyable (score 9 of 10). The service was very poor, food was fair to poor -- both service and food a 3 of 10 score and I am being generous at that! ... Read More
The CostaMediterranea is a beautiful ship (score 9.5 of 10) and the big shows were very enjoyable (score 9 of 10). The service was very poor, food was fair to poor -- both service and food a 3 of 10 score and I am being generous at that! The help is slow, getting water at your meal at the formal dining room (1st seating) was very slow and dinner a 2 1/2 hour ordeal. Not one time was the high chair cleaned off when we arrived. Head table waiter was very disorganized, the assistant waiter by the 3rd of the 5 days put himself together. The other members of our table after the 1st night went to the buffet, never to return to the formal dinner as did many other people. The cabin steward was slow and sloppy, getting to our cabin by dinner time, failing to do the cabin 2 days, and only fully cleaning our cabin 1 time, the day before we left. She stated she had been on the ship for several months and relied on tips for most of her money. She was painfully slow and never delivered our crib (thank goodness I brought a portable playpen). I cruised the Celebrity Summit over the summer and the service and food on Celebrity (5.5 star) was a 10 of 10. Here I give room service a 3. I tipped everyone except my head waiter because he deserved nothing because he did less than nothing. My son went upstairs to the 9th floor to get himself a drink and food faster than the waiter on the 3rd floor could do. This is the first time I failed to leave anyone a tip, although I believe no one deserved anything. The service at the desk was also awful. Upon leaving for an excursion, one of our 4 cards was not functioning properly to disembark (working fine to charge us but not to leave?) and we were told by security that they would contact the excursion and inform them we would be late. I RAN to the front desk only to find I had to wait another 15 minutes because so many other people had this problem too. By the time they let us off the ship, more lines, we missed the excursion and the head Costa Excursion Manager said too bad for us and was nasty and not helpful. We heard people all the time complaining about bad Service, bad food and lack of help. There was definitely a major language barrier for English; they say Yes, Yes, but evidently have no idea what you are saying. I would give the Celebrity Summit a 9.5 of 10 and the CostaMediterranea a very generous 3! So sad to have such a gorgeous ship and everything else LOUSY. Might I add, my baby was in their wooden highchair and a moment later my baby disappeared and I heard screaming. I look around and realize my child is on the floor, the middle piece of the high chair broke/or maybe was never put together properly and my child is lying on the floor to my horror and shock. I scoop up my child and after making sure she was OK and calming both her and myself down, and my other 2 shocked children, I tried to get someone FROM THE SHIP to help me and no one cared less, they just took the chair away. Afterward, I tried to go down to the service desk to report the incident, 15 minutes waiting in line with no hope in site, I realized this was no Celebrity Cruise ship and unless you are dying, or they want your money, forget it. I tried calling the desk from my cabin but it was busy, busy, busy, probably with so many people always complaining. Disembarkation was another joy. I was up clearing my account at 6:30 in the morning and again at 7 a.m. to readjust the tips. Upon leaving, my first child left first with the stroller, the security placed our cards in and again the baby was held up and we had to go back in the ship to clear the account. evidently the ship was able to charge soda to the baby's account and had not billed us. They would not allow my son (age 12) back on the ship and I was stuck inside the ship. I had to leave my 10 year old by the exit unable to leave, my 12 year old had just exited and I yelled for him not to move and I went back upstairs a 3rd time to clear the account. Although there were massive lines with more people than I could count in 6 lines complaining and trying to clear their accounts (also problem with Costa's credit card and computers), I cut up in front of the lines because my kids were downstairs without supervision and I couldn't get my son back on the ship. Unhappily again they assured me it was my problem that the soda tab was not paid because the baby did not receive a bill...whose problem is that given I have been there already twice since 6:30 a.m. and it was now 10ish in the morning? Another lovely note, I bought the 20 sodas card for $35 at the beginning of the ship and I asked if the kids could share one card and the gentleman told me that they could not (when in reality they could have). On the 4th day, the ship ran out of SPRITE, so with 9 sodas left, there was no more Sprite either at the 9th floor buffet or at at least 2 of the bars upstairs.... again their running out of Sprite Soda was our fault! Again, gorgeous ship, service lousy, help lousier!!!!! On Celebrity, we never heard anyone complain because if you had a complaint, they bent over backward to correct and improve immediately! CHOOSE ANOTHER CRUISE!!!! Read Less
Sail Date December 2004
This was the cruise from Hell. We were told that Categories 11 & 12 would be escorted to the VIP Skipper's Lounge with our bags from the curb and then to our room. Not the case at all. We were met by a porter as soon as we arrived ... Read More
This was the cruise from Hell. We were told that Categories 11 & 12 would be escorted to the VIP Skipper's Lounge with our bags from the curb and then to our room. Not the case at all. We were met by a porter as soon as we arrived and he advised us to tip him and he would take care of everything. We NEVER saw him again and the bags were promptly loaded onto the bag cart with the rest of them that arrived several hours later to our room. The lounge turned out to be an office with a desk to sit at instead of a counter to stand at while answering questions and giving credit card info for the sign and sail card. After the boat drill, we decided to visit the Lido deck for the departure and "fun." We were shoved a Rum Punch and a ticket to sign to the tune of $6.25 apiece. On Sunday, near this same area, bees were swarming and parked on the soft drink overflow trap. The employees just kind of stood around like it was a novelty. I doubt that it was since they sail twice a week and this was probably a normal occurrence. The publicized 24 hour Ice Cream Parlor consisted of a stack of cones and a soft serve machine. Our suite was lovely and the steward, very friendly. Thank goodness for the verandah that we used in the middle of the night to warm up. The rooms were extremely cold and there were no thermostats. By the way, no clocks or radios, so you'd better take your own. We received turn down service and a mint nightly. Who said something about chocolate chip cookies? (professional review) I never saw any. People were sleeping in the terry cloth bathrobes and using the extra duvets in the closet and were still cold. Dinner was the only meal with an assigned table. Everything else was open seating and the menu was VERY limited. Dinner was the best meal of all and nothing that outstanding. The dinner staff was very nice. Never could figure out what the Maitre'd was actually doing, other than making an announcement each night, since our tables were already assigned. He wanted a tip though and had envelopes placed in each stateroom. $10 per day, per person was automatically charged for gratuities to the wait staff and room steward. We arrived at Nassau at 8:00am, but the stores didn't open until around 10. The perfume was more expensive than what we pay in US department stores and certainly more than we pay at the perfume warehouses. We opted to do what is called "self assisted debarkation." Unless you are triathlon trained, forget about it. We were told to bring all of our luggage to a designated lounge on Hollywood Blvd. along with our customs form, proof of citizenship, ID and Sign & Sail cards all in hand. At the appointed time, a group of Carnival employees told us to drag our luggage down two flights of stairs and through the Empress level where we finally presented the sign and sail for closing. We then had to get on an escalator with the luggage and go down another level and through a maze of lanes to a customs inspector for a brief interview. We were not allowed to use the elevators until after that was over. By that time, we didn't need an elevator, we needed a stretcher. We will take another cruise, but it will never be on Carnival. As my husband put it, this was a stickup without a weapon. Read Less
Sail Date September 2004
Our cruise on the Dawn was extremely disappointing. We have sailed Royal Caribbean, Celebrity, Carnival, and Princess in the past. This was our first NCL cruise and will definitely be our last. Some highlights - they ran out of breakfast ... Read More
Our cruise on the Dawn was extremely disappointing. We have sailed Royal Caribbean, Celebrity, Carnival, and Princess in the past. This was our first NCL cruise and will definitely be our last. Some highlights - they ran out of breakfast and juice 1 day at 10:00 a.m. The pool was not filled on at sea day until 1:00 p.m. and the kid's program was poor in comparison to other lines. They had no activities for children of families that stayed onboard on port days. They wanted you to pay for group babysitting whether or not you left the ship. Many days the program opened after lunch at 2:00 and closed 3:30. It reopened again at 7:00. Many of the acitivites - i.e., pizza making, water balloon toss, pool time required "parents to attend to supervise." The pool was extremely small for a ship that size, and these are just a few things. I purchased a soda sticker and was supposed to be able to get 2 sodas at a time. Some places honored that and others charged me $2 for the second. Forget about finding the cruise director to lodge a complaint. You only saw him at the parties! The kicker - they changed the itinerary due to Hurricane Frances which was fine. However, they decided to stop at Freeport instead of Nassau and left instructions for passengers at the shore excursion desk. They said we could go to the beach at Xanadu and/or the Bazaar. We followed instructions and took a taxi to the beach first. We were dropped off on a very small, dirty area of the beach. There were condoms on the the sand, dirt, rocks, several trees, etc. We were told to walk to the end to Xanadu. Well...Xanadu was boarded up and closed. The security guard would not allow any passengers to stay on their beach. He also advised that the manager of Xanadu called the ship at 6:00 a.m. and advised that 3/4 of the island was already evacuated, the beach and shops were closed. However, NCL staff were on the pier directing you to taxis. Shame on them! It cost me and about 1,000 other passengers $60 for a taxi to a closed beach and boarded up shops. Turns out the bazaar was boarded up from the night before and never opened at all the day we were there. This was my first NCL cruise and definitely the last! Read Less
Sail Date August 2004
My husband and I booked the carnival fantasy as a late honeymoon. This was our first cruise. We liked the itinerary the best after researching all of the other cruise lines. We had a good time but there was definitely a lot more cons than ... Read More
My husband and I booked the carnival fantasy as a late honeymoon. This was our first cruise. We liked the itinerary the best after researching all of the other cruise lines. We had a good time but there was definitely a lot more cons than pros. First, We booked a balcony suite number V23, so that we would be able to enjoy the ocean air. We were very disappointed because there was a lifeboat obstructing half of the balcony. The people in V21 had an entire lifeboat in their balcony. Who wants to just sit and not be able to see out? I understand the need for lifeboats, but they should have put them on the rooms without windows or balconies like the other name brand cruise ships. We were also disappointed with limited activities onboard and for shore excursions you had to wait in a huge line when you first get onboard. Why can't they have reservations for shore excursions when you make your cruise reservations to eliminate the lines? It makes more sense to me. My husband and I are both in our early 20's and were surprised at the groups of people onboard. Many were single 30-40 year olds that only liked to party and get drunk. We were surprised there weren't many people in their 20's. I also do not recommend the spa onboard. I had a pedicure and a body wrap/massage. During the pedicure the lady lectured me about being out in the sun because I had gotten sunburned the first day. (Excuse me, I am a nurse, I think I know the harmful effects of the sun's rays). She also pressured me to buy the Elemis products and then when I did buy a couple she said I had to tip her the total of the products and the pedicure. Even though I didn't think she even deserved a tip, I gave her 20% of the total costs of the pedicure. What a rip off when you are going to relax to be lectured and pressured into buying things!!!! The last night of the cruise (the day at sea), the ship rocked terribly. You couldn't even stand up and walk around. My husband got very sea sick. Thank goodness I had bought some motion sickness medicine a few nights before because the gift shop was completely sold out. After my husband was feeling better, we went to dinner in the main dining room. Many people looked sick. I felt so sorry for them. Part of it was probably the lack of medicine at the gift shop. My husband said the men's bathroom was filled with vomit on the floor. As for shore excursions, we went to Atlantis resort. It was alright but definitely not worth 80.00 for two people. If you take a water taxi over to the resort. You will only have to pay about 45.00 for 2 people. The pros were excellent food and our cabin steward was also great. The captain's cocktail party was fun, the shows were pretty good, and the pictures were fun. I definitely would not recommend carnival fantasy. Read Less
Sail Date February 2004
My first comment is to state I will never sail on Holland America again!! The cruise we took was on Feb 8th to the Bahamas, St. Martin, Tortola. The cabin category was a Deluxe Verandah Suite. (Only 60 on this ship). Problems started ... Read More
My first comment is to state I will never sail on Holland America again!! The cruise we took was on Feb 8th to the Bahamas, St. Martin, Tortola. The cabin category was a Deluxe Verandah Suite. (Only 60 on this ship). Problems started from the beginning. I had made arrangements in advance to have a table for two at dinner near a window for 2nd seating. I had even called the corporate office a few days before to confirm this. When we got to our cabin it showed dining for 1st seating and the table was not near a window at all. We had to call up to have this changed and were not notified until after first seating had already started. The first night I got seasick and decided to have dinner in my cabin. I was told it would take a while. It took them over two hours to deliver dinner. When it arrived the plopped it down on the glass table on a tray. Nothing setup at all. No tablecloth nothing. The major problems we had with this cruise was service issues. We would order room service and either the item we ordered wouldn't show up or we would get something entirely different. This occurred at least four times. One time we had just ordered diet cokes. They delivered them still with the plastic wrap around the cans. No ice and no glasses. When we did get the items we wanted they would deliver them and plop them down on a tray. No tablecloths. The food in the lido restaurant was gross. At one point we had asked one of the people behind one of the buffet areas if they were open. Since most of the other areas were closed. He gave us a weird look as if to say "Yes I am open stupid". The food in the main restaurant was okay. Nothing special. The service at dinner was good. Although at lunch was a different story. We had asked for a table of two at lunch and we even stated it twice. We were seated at a table for six. The next time we asked the same thing to be seated only at a table for two. We were taken to a table of four with two people already seated. This time we did not just sit down. We went back and made them seat us at a table just for two. It wasn't busy as if they had no tables of two. Just another thing to piss us off. When these problems first started we had made complaints to the food/beverage manager. He did not respond to them until five days into the cruise. Then he was going to notify the Guest Relations manager but never did. We ended up placing a second complaint with her. Needless to say neither one of them did anything to resolve the issues. I will say that I have cruised many times before and would not recommend this cruise line to anyone!! Read Less
Sail Date February 2004
This was my 6th cruise with Carnival, my husband's 3rd , and our 2nd cruise on the Fantasy and it will be our last. We were so disappointed with the cruise and the ship that we considered getting off at Freeport on Monday. Had it not ... Read More
This was my 6th cruise with Carnival, my husband's 3rd , and our 2nd cruise on the Fantasy and it will be our last. We were so disappointed with the cruise and the ship that we considered getting off at Freeport on Monday. Had it not been our 10th wedding anniversary trip and planned for so long, I think we would have. 1. The ship is filthy and in need of much repair. Carpeting is stained and dirty. The public restrooms are terrible and the service personnel do NOT clean them. Both of us noted on several occasions that personnel walked into the restroom, signed the sheet saying they had been there 10 min. and did nothing. My husband left a beer bottle sitting in the restroom by the casino on Mon. night and it was still there on Wed. night. Trash cans were not emptied and toilets were not cleaned. Electric hand dryers did not work most of the time. Why the maintenance men had to get out their scaffolding and replace lighting in the Grand Spectrum at dinner time is beyond me. 2. The food was horrible. The desserts were disgusting. We were seated at Table #178 for the late seating. Our waiter, Campbell, ignored us, got my order wrong 3 out of 4 nights, rushed us through our meals, removing our plates before we had finished, my husband had to ask at least 3 times for a glass of tea. The person sent to open my bottle of wine didn't know how to use the corkscrew and almost corked the bottle. One night I ordered a cappuccino and did not receive it until after everyone had finished their dessert. The floor in the Windows by the Sea area was always sticky and greasy. However, we got better service there than from our assigned table waiter. 3. Bar service is slow and practically non-existent in the casino. We established a relationship with Evanston and whenever he was working, we got excellent service but if he was not around we literally had to beg to get a drink. 4. Photographers left MUCH to be desired. This is the first cruise we have come home without any shipboard photos. All photos taken of us were just terrible - eyes closed, bad positioning, etc. Then we could never find our photos in the gallery........ 5. The art auctioneer was lax in getting us our invoice and when he finally did, and I returned the signed invoice, the Purser's office did not know what to do with it. I hope I receive my purchases. 6. When I booked the cruise, I was told we were guaranteed a Category 6A but by leaving our reservation as TBA we would get a minimum 2 category upgrade. In my book 6A to 6B is only 1 category. 7. Nassau Recommended restaurant - Senor Frog's - we were seated and after 10 minutes left because no one came to even take a drink order. The saving grace was that our stateroom was kept in excellent condition. Carter was a fantastic room steward and catered to our every need. And the cruise was not a total bust. We did meet some great people. The dealers in the casino were wonderful, especially, Brian and Gillian. And we just adored Tyrone and his music! We do not cruise every year but in the past have sailed at least every 3-5 years; however, due to our current financial position we are looking at sailing at least every year or two. I believe that we will start looking at Royal Caribbean or other cruise lines for future cruises. For us, Carnival no longer has the "Fun Ships". Read Less
Sail Date October 2003

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