Straight to the point. First and last trip on Virgin Voyages.
• Wi-Fi connection the worst!
• Their app constantly crashed, was slow, and buggy. Other reviews here mention the same. Worst app execution!
-Selling point is that you can make a reservation at the restaurant you want at the time that it suits you. The app
wouldn’t allow you to rebook a restaurant you ...
We went as a family celebration with 12 people. The cabins were large enough with ocean view on deck 2. However, there is only ONE electrical outlet in the ENTIRE cabin. In today's age of electronics with 2 or more guests in a cabin, this is ridiculous. I have sailed MANY times on multiple cruise lines and this was a big shock. Always have had outlets in bathroom and a few more in cabin.
No ice ...
to start with our room carpet was dirty-and someone craped in toilet to leave us a gift ,apparently this was not cleaned prior to us getting room. the first port of call was there private island where they ran out of hamburger buns. The second night in dinning room the food was terrible and service almost as bad. The same thing the second visit dining room . I purchased a ring for my wife and ...
Drink and food service was absolutely horrible. Buffet food lines were a disaster, food was very greasy, same items every meal, extremely bread heavy. Drink service - expect at minimum 15 minutes to get a drink, bartenders are extremely slow and have one speed. Sit down dinners - a joke! 2 hours to receive all items (and not always what you ordered). Don’t plan to take in a after dinner show ...
This was our eighth cruise and definitely the worst one ever. This ship can hold up to 5000 passengers. It was very crowded. There was one pool for 5000 passengers. When we disembarked there was only one gateway open which meant it took over an hour to get off the ship at each port. Wait times were long everywhere-in the restaurants, the buffet and guest service lines. It seems that the ...
Cabin was decent and we had a great view of ocean.
The fin room was decent. We had the soda pkg so our drinks were never filled. We literally only had 2. :( and we had 1 before meal and 1 when our food was almost finished.:( we asked and the server seem to not care.
The performers were great!!
Teen center was never open then cost extra.
Definitely an adult drinking cruise ...
The food was raw
Our cabin got flooded out we paid a extra £2500 for that room so they moved us to a different room what had a big overhang above it so no sun and they wouldn’t even reimburse the £2500 I paid to pick the room we paid £12500 for the cruise
Very few staff could speak English
No trays or cups in the buffet
Boat smells full of rust
Cabin was discussing smelt of ...
We wanted to have something to compare our 6 previous cruises to on another line. We will be going back to our cruise company. We took another couple with us because they had never been on a cruise. I was embarrassed beyond words. Almost everything was bad. Their private island is beautiful but that is the extent of it service on the island is bad the food is only from 11:30 - 2pm when it is ...
We are geeks and chose the ship because of the size, the Gardens, and the space to do things. Every day I would discover new areas of the ship that I had not seen before. There were endless activities, walking the promenade, the boardwalk, etc. and enjoying all the restaurants was amazing. We enjoyed the people on the cruise and made a lot of friends. We did not see out of control kids (as has ...
We went on this cruise with high hopes of a new ship experience. From boarding (I was sprayed in the face with hand sanitizer and ended up in the medical clinic), to poor customer service, we counted the days until we could disemark. We never met our cabin steward and called to check when our room would be made up and was told "I work 8 to 6". We asked for additional facecloths to wash up for ...