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Cruise Ratings
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1 Helpful Vote
Sail Date: January 2018
Wanted to see Kangaroo Island.was very dissapointed with the tour we did. Needed to be able to get food, as we did an afternoon tour, at lunch time, can't take food off the ship, and nothing open to get any on land. Port Lincoln was ... Read More
Wanted to see Kangaroo Island.was very dissapointed with the tour we did. Needed to be able to get food, as we did an afternoon tour, at lunch time, can't take food off the ship, and nothing open to get any on land. Port Lincoln was great, very friendly and helpful. We did a hop on hop off bus, to see different things, guide was very knowledgeable and friendly. There was a train station where we docked in Adelaide so caught the train into the city, to look around. The entertainment on the ship was great. Being on the ship for Australia Day, the activities and music on the pool deck was good fun Meals in Buffett and restaurants was top class Majority of crew were friendly and helpful. There was plenty of lifts on board, that very rarely crowded, normally only a few in them. Over all a lovely cruise Read Less
Sail Date: January 2018
I heard that Solstice was a nice ship and as it was our 52nd wedding anniversary I thought it would be a great way to celebrate. Couldn't fault the service and food and Errol in the Ensemble Lounge was fantastic. We had the best ... Read More
I heard that Solstice was a nice ship and as it was our 52nd wedding anniversary I thought it would be a great way to celebrate. Couldn't fault the service and food and Errol in the Ensemble Lounge was fantastic. We had the best cocktails we've tasted in a long time. Sorry that he is retiring as he was a great asset and will be missed. The Captain kept us very entertained. Would have liked to have a film every now and then that wasn't on the top deck and a kid's film. I had heard they showed movies in the Ensemble Central but didn't see any on the day's activities list. My husband is not very active and so there was not a lot for him to do except sit and read. Won't go in the pool or spa or the sun. Disappointed to miss Dunedin and Milford Sound due to weather but better to be safe and I accepted the Captain's decision to head for Australia. Read Less
Sail Date: January 2018
Great trip to New Zealand on the Solstice. Found this to be a lovely ship with a great atmosphere. Cabin and food facilities were of a high standard and we had anytime dining but were in the same area every night and it was really nice ... Read More
Great trip to New Zealand on the Solstice. Found this to be a lovely ship with a great atmosphere. Cabin and food facilities were of a high standard and we had anytime dining but were in the same area every night and it was really nice to get to know the 3 people serving us all the time and hear of their family life. The little food section at the inside pool with its healthy options was always a great spot for lunch and sometimes breakfast. The shows on this ship were really enjoyable and I also did a behind the scenes tour of the ship which was interesting but a little overpriced. We had the classic drinks package which was apart of our deal and did save us a considerable amount. I did find day entertainment was not that varied and a bit slow. Shore excursions were all booked off the ship so this also saved us a fair amount and they were on mini buses and all quite good. Captain Tasos and his crew were very visible around the ship and the Captains PA comments everyday were always looked forward to because of his dry sense of humour. Captain Tasos also did a talk on the building of the Solstice which I found very interesting. I used the gym most days and found this to be very good. Also did a few of the paid classes like zumba and spin bike. The hot rock massage I had was also very nice. The down side of this trip was that we missed a couple of spots Dunedin and Milford Sound due to bad weather and I fully understand that this is not the fault of the cruise line but it was for our safety. Captain Tasos did have a very informative talk on why we were missing the Sounds and answered many questions even though some people just asked silly things that were common sense. I would definitely do this cruise again to try and see the things we missed. Akaroa was my favourite stop. So impressed with the ship I did book a trip to Alaska. Read Less
Sail Date: January 2018
We had done the same cruise in 2013 and a Reflection in the Mediterranean in 2014 and as both were super I booked Solstice again.As our agent knew our preferences I stayed with her and the process was stress free. Starting with the ... Read More
We had done the same cruise in 2013 and a Reflection in the Mediterranean in 2014 and as both were super I booked Solstice again.As our agent knew our preferences I stayed with her and the process was stress free. Starting with the negative aspects so I can finish with a plus. Some of the daytime talks were just about selling their products. One on looking more youthful as we age was actually selling Botox treatment and another on reducing weight was also selling.There was also a persistent campaign to sell restaurant deals and drinks packages. Those trying to sell the WiFi deals would have a hard time as the cost was over the top. Pluses... The cleanliness, service and friendliness was 100% in all areas of the ship. The entertainment around the ship and the nightly shows were amazing and catered to a wide variety of tastes but, as the clients were mostly over 50, they were the target audience.Absolutely perfect for me! The lawn and swimming areas are a joy and the enthusiasm of the activity staff is endless. Suggestions... If you want newspapers ask for a daily highlights copy in Guest Relations and if you like large servings of food in the dining room just ask. The portions have been reduced due to previous wastage. I also preferred to eat breakfast and lunch in the dining room whenever possible. I didn’t do any of the ship’s excursions as I had found them to be expensive.The big plus was, for those who did, a full refund was given when we had to miss a port due to inclement weather. Although the ship is a little tired the overall experience makes it excellent value. I plan to cruise Celebrity again. Read Less
Sail Date: January 2018
Really enjoyed our first cruise. We found food and service compared well with other All inclusive holidays. The New Zealand and Tasmanian ports were interesting and worth visiting; Geelong less so. Service in the bars and restaurants ... Read More
Really enjoyed our first cruise. We found food and service compared well with other All inclusive holidays. The New Zealand and Tasmanian ports were interesting and worth visiting; Geelong less so. Service in the bars and restaurants was good and food and drinks were of a good standard.We ate breakfast at the Great Outdoors buffet on all except one occasion when we dined in the Tsar. The specialty restaurants were good and worth the supplement. Having the drinks and gratuity package made for a relaxing experience as we never worried what our final bill was going to be. Our cabin steward, Dodi, was excellent. He did a great job and was always cheerful and friendly. Embarkation and disembarkation were poorly organised by the port personnel, although ship's staff were doing there best, especially in Auckland where queues criss crossed causing general confusion. Fellow cruisers compared this unfavourably with other cruise experiences, both NCL and other companies. We did not use any excursions provided by the ship having pre booked online with local tour companies. On average this saved us 50% and also there is more choice. Read Less
Sail Date: January 2018
Fourth cruise on the Journey, great crew, service and food. We like the relaxed feeling on the ship with only about 700 passengers. Boarded in Benoa, Bali near the airport. There was about an hour checking in due to the limited ... Read More
Fourth cruise on the Journey, great crew, service and food. We like the relaxed feeling on the ship with only about 700 passengers. Boarded in Benoa, Bali near the airport. There was about an hour checking in due to the limited facilities. Having senior club status meant nothing because there was not enough room in the small building for multiple lines. Not Azamara's fault because Bali has no dedicated cruise port. I understand it is planned in the near future. Once on board with a glass of sparkling wine in your hand you soon forget the long check-in line. Lunch in the cafe and off to unpack and get settled. The cabins are adequate in size and the bathroom is tiny but fine once used to it. Entertainment is limited but and mostly after 9:30pm so we did not attend any shows this cruise as we turn in early. The itenerary was good as we had never been to West or South Australia before. This was also the first time I believe for Azamara as well. The area's activities was primarily natural sights such as wildlife on land and sea until you arrived in Adelaide, Melbourne or Sydney. It was a great opportunity to see Kangaroos and Koalas. There are many Dolphin encounters and whale sighting ( only in season ) in the area. Our weather was windy with rough seas for the first week which was expected for the location and time of year but enjoyed the cruise anyway. The true beauty of the Journey is the wonderful crew and genuine friendly atmosphere of the ship. Captain Magnus Davidson is a joy to have leading the cruise. I believe this was our 3rd cruise with him. Always friendly and informative. We are scheduled on the sister ship QUEST in April for another adventure with Azamara. Read Less
Sail Date: January 2018
Love New Zealand, gorgeous North and South Islands ,we have cruised there before but this time we did a few excursions. We went to Christchurch and Rotorua and we so enjoyed the trips. The Fiordland National Park cruising was ... Read More
Love New Zealand, gorgeous North and South Islands ,we have cruised there before but this time we did a few excursions. We went to Christchurch and Rotorua and we so enjoyed the trips. The Fiordland National Park cruising was spectacular.We caught up with a girlfriend in Auckland and some friends in Wellington and they gave us sight seeing tours which was wonderful , another great thing about the cruise was that we were truly blessed weather wise . We can remember we struck some pretty ordinary weather on our previous New Zealand cruise , sometimes it's a bit hard to pick what time of the year to go. As far as the staff on the ship was concerned , they were all very helpful, certeous and an absolute delight, special mentions go to Airi and Kari customer services agents , nothing was was too much trouble to these young ladies. The entertainment on the ship was good, although we had seen some of it before , we still enjoyed it. Our Cabin Steward Joseph was a happy , friendly sole and very efficient . Our Dining experience was good , food was great but we felt our waiters weren't as friendly as we usually experience. We had a slight issue with some of our laundering , as we are elite on the ship we get our laundry done for us , some of our whites were returned to us grey in colour , what the heck, I just bleached them when I got home. All in all, a fantastic trip!!! Read Less
Sail Date: January 2018
We had chosen this cruise primarily because it coincided with the Australian Open tennis tournament in Melbourne, which was one of the stops. Until it wasn’t any longer, which caused us to alter our plans and change our flights so ... Read More
We had chosen this cruise primarily because it coincided with the Australian Open tennis tournament in Melbourne, which was one of the stops. Until it wasn’t any longer, which caused us to alter our plans and change our flights so we could get to Melbourne for a day. Geelong was a lovely port and we had a great time walking along the shore. Overall the ports of call saved this trip. To say the food was terrible would be an understatement. I have the simplest palate on earth so standard cruise fare really has to be terrible for me to not like it. It was awful. With the exception of Cagney’s, which was average, and the Tepanyaki restaurant, which was pretty good, nothing was salvageable. I’ve also never seen such a challenge to put the correct food and drink in front of someone. That was the most consistent aspect of service on board. Speciality dining or no. Our cabin steward never came to introduce himself and it took two days for the beds to be set up the way we wanted them. Sometimes we got a floor mat in the bathroom, sometimes we didn’t. Every day was a Where’s Waldo of what was or wasn’t put in the cabin. Our travel companions didn’t get bath towels 3 times. They wound up hoarding the towel animals so they could shower. There also must have been some sort of pipe backup because throughout the entire cruise the hall in front of our travel companions cabins smelled like an unflushed toilet. The first port day the ship held a crew drill. Pretty standard. However, they held it shortly after the ship was released for shore excursions. The drill happens and all of the doors close. We were all in the lounge waiting for our tour number to be called. The shore excursion crew member, rather than walk us himself, held open the door to the lounge and said walk to the end of the hall and go down one deck. So we walked down this hall, no escort, through many closed doors, not know what was considered the end and if we should continue through the next set of closed doors. We finally got to “our” end and it turned out we had to walk down two decks. Another time I went to the desk to ask a question and the same guy was not shy about letting everyone know how displeased he was with the previous customer on line. At night when we wanted to sit in a lounge or go to a bar to get a drink, the crew, mostly entertainers, took up most of the seating and kept the bar staff engaged with them rather than with actual customers. There were several crew servers that did go above and beyond for us, and we made sure to let the proper folks know about them. This had been my first NCL cruise in 11 years. I’d hoped that maybe there would be an improvement. This will be my last. I don’t consider myself to be a snobby cruiser. I try to find worth in any ship I’m on. The ports. That’s the best I can do. Just go and enjoy the ports and suffer the ship if you must. But you can get those ports elsewhere. Read Less
1 Helpful Vote
Sail Date: January 2018
We enjoy the convenience of Brisbane to Brisbane travel because we live on the Sunshine Coast, and we enjoy cruises of at least 14 days duration. Naturally we like being pampered and that certainly takes place on Princess cruises. The ... Read More
We enjoy the convenience of Brisbane to Brisbane travel because we live on the Sunshine Coast, and we enjoy cruises of at least 14 days duration. Naturally we like being pampered and that certainly takes place on Princess cruises. The dining room service and the buffet dining alternative are both excellent and offer a wonderful range of food choices. We were very comfortable in our cabin and enjoyed the fact that it was an ocean view location. Our cabin steward did an excellent job of looking after us. The Sea Princess is just the right size of vessel. Not too large and not too small. She is large enough to be comfortable in fairly rough weather but does not carry a huge number of passengers. The very large ships tend to swamp some of the small destinations with their passengers. The quality of entertainment was very good and there were plenty of alternatives to choose from. The ports were all interesting and the shore excursions well organised. Read Less

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