Having taken over 35 Celebrity Cruises, we love the brand. That's so true that we splurged for a Royal Suite. Don't make that mistake. The extra large balcony, which should be enticing, had rust throughout, major grout issues, furniture that had to be removed because it was unstable and much more. The cabin is an excellent size but the ship is aging so fast that the pillows and couches were, ...
Cruising is a game of expectations as with most things in life. Having previously sailed on freestyle ships, that are often looked down on, we expected a little more from our first Holland America experience. So this review is more related to how we were disillusioned with “traditional old school” cruising.
Embarkation in Hong Kong. Not a drop of water or morsel of a snack for guests waiting ...
The suite was superb, the deck, massive. Aft cabin. Quite a bit of noise from the wash behind but I expected that. Cabin staff were superb, cannot fault them. With the suite came perks. Fruit bowls, snack trays and these were unnexpected. Large packets of chips and peanuts and chocolates. These went to our cabin staff so they were enjoying that. The bed was like sleeping on a cloud - just ...
Great Customer Service experience on this cruise. The Square's customer service agents, destination staff, and their supervisors were all top-notch. The personalized attention we received will keep us coming back to Seabourn.
Dining was hit and miss. We had some inedible and salty food at Earth and Ocean, where we usually like to dine. We had terrific Indian food that was specially prepared for ...
We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
We booked the cruise because of the great itinerary (as advertised), which included port calls at the 3 Japanese islands. NCL had then decided to consolidate the 3 stops to 2 - only in Okinawa. The extra day was turned into a sea day!
About 1 week before sailing, NCL elected to move the disembarkation port from Yokohama to Koto City in Tokyo. Despite of complaints, NCL's position was "too ...
The ship is magnificent, although the recent refurbishment in 2023 didn't reach all the staterooms( not allowed to call them cabins), the carpet in our room was badly stained. When contemplating a cruise with Cunard get everything in writing, we spent 3 hours on the phone between NZ and Australia with the Cunard agent and decided to upgrade our stateroom to a room with an un-interrupted view, on ...
My first time sailing with Cunard having sailed mainly with Royal Caribbean (14 cruises) and I was so disappointed.
1, the stateroom was nice but the balcony was stained and rusty.
2, the ship felt old and tired.
3, the shops on board catered for people who wanted expensive watches and jewellery, ladies clothes, booze and the normal Cunard material.
4, I didn’t purchase the $400+ ...
Emerald met and exceeded our expectations. Their level of service is top rate. You will always be greeted with a smile and a helping hand if needed. There were so many individuals on our tour and ship that enhanced the experience and we are grateful for them all.
The ship itself is beautiful. We loved our room, the pool deck, lounge and dining room.
The food was absolutely ...
I am amazed to see some of the negative reviews written regarding this cruise! I can hardly comprehend we were on the same ship at the same time. I therefore had to write a review even though I don’t usually do so. We had the most incredible cruise. We have been cruising over 20 years with a variety of different cruise lines and Celebrity are by far our favourite. We ate at Blu. The staff were ...