Arctic Cruise Reviews

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1-10 of 62 Arctic Cruise Reviews


Poor service, poor ship

Review for a Arctic Cruise on Trollfjord

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Charley12
2-5 Cruises • Age 70s

When reading the Hurtigruten publicity for the refitted Trollfjord you would expect to find an exquisite small cruise ship, what you get is an overcrowded cheaply converted coastal ferry. The standard cabins are small with low cost fittings. Our bathroom cabinet didn’t close and the shower fitting fell to bits. The bed was uncomfortable. Dinning was not the highlight one would hope for. ...
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Sail Date: February 2024


A not so prima Norwegian Prima....

Review for a Arctic Cruise on Norwegian Prima

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Bruges
10+ Cruises • Age 60s

We did not choose our 29th cruise because of the itinerary, but because we wanted to sail with the new NCL ship "Norwegian Prima". Boarding went smoothly without any waiting. First impressions were very good: modern looks, the corridors to the staterooms have a great "hotel feeling" and are very beautifully designed. The stateroom (balcony room) was the most spacious we ever had. Beautiful ...
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Sail Date: September 2023

Cabin Type: Balcony


Norwegian Prima

Review for a Arctic Cruise on Norwegian Prima

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leeds8229
10+ Cruises • Age 70s

Cruising to Iceland and Norway This ship is mighty unstable in moderatly rough seas and i mean 3ft swells we were on deck 9 forward and massive booming noises were generated by the unconventional bow configuration meant we did not sleep for the first 5 nights due to the noise and the captain had to present himself on the atrium to answer why the ship was so unstable no answer he gave made me ...
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Sail Date: September 2023

Cabin Type: Balcony


The worst cruise experience, in over 20 years and 30 cruises with many other lines, including NCL's older ships

Review for a Arctic Cruise on Norwegian Prima

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berni.bolt
10+ Cruises • Age 60s

This ships is the pits, if this is a new concept for NCL, then they have got it drastically WRONG. The cabins, food and beverages where fine, but the service in the restaurants and bars left a LOT to be desired. A lack of staff and poor IT systems just lead to frustration and delay, wrong orders, etc. Far to much commercial space such as shopping, casino, pay per use dining, VR studio, go cart ...
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Sail Date: September 2023

Cabin Type: Balcony


Such a shame

Review for a Arctic Cruise on Celebrity Silhouette

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K1W1bird
10+ Cruises • Age 60s

We chose this cruise because I’d always wanted to go to Iceland, also another chance for celebrity to redeem itself after a very disappointing cruise round the Caribbean in February. We have been loyal cruisers with Celebrity for years attaining Elite Plus status, sadly it’s time to say goodbye. It started with our balcony cabin, items from the previous occupants were left in the wardrobe. No ...
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Sail Date: August 2023

Cabin Type: AquaClass 2


Poor cruise to Iceland

Review for a Arctic Cruise on Seven Seas Splendor

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Barnet Bob
10+ Cruises • Age 20s

We chose Iceland as we had not been there before . It sounded great but in reality the places we visited were dull . The waterfalls were lovely but we did not have the opportunity to visit any volcanoes or geysers . Reykjavík was only visited on the morning before our flight home . No visit to the Blue Lagoon . The ship was beautiful . Food very disappointing . We had the best meals in SETI Mari . ...
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Sail Date: August 2023

Cabin Type: Superior Suite


Very poor quality food, understaffed and no hygiene. Understaffed.

Review for a Arctic Cruise on Carnival Pride

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Stan1958
10+ Cruises • Age 60s

Unfortunately food has to be great, with most days, 3 meals a day on board they have to get it right. Carnival Pride, Iceland Trip, August 20, 2023, have failed miserably. This is our 9th Carnival cruise, another booked for December and our 18th cruise overall. We have not encountered worse food, and guests everywhere complaining. Doesn’t seem to matter what food it is, complaints ...
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Sail Date: August 2023

Cabin Type: Interior


Ship is understaffed and food was subpar

Review for a Arctic Cruise on Celebrity Summit

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betty06468
10+ Cruises • Age 70s

We chose this cruise for two reasons. The first was the itinerary which included Iceland and Greenland. The itinerary was great and I would highly recommend it. The second reason was because one person in our party has a gluten allergy and Celebrity has been great accommodating it in the past. Not so one this cruise. There were very few options available. In fact they offered the same two GF ...
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Sail Date: August 2023


So disappointing!

Review for a Arctic Cruise on Celebrity Summit

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DeeB4990
2-5 Cruises • Age 60s

We chose this cruise for the itinerary for Iceland & direction and timing (Our 25th). Our first and very likely LAST on Celebrity (previous on Princess/HAL). I was so disappointed in stateroom (UD Concierge), food & service. The food as many of the Elites we met in the MDR also agreed was just very, very repetitive, often slow & frequently not good. Had two hour-long waits there for our mains. We ...
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Sail Date: August 2023

Cabin Type: Ultra Deluxe Concierge Class


Dysfunctional, Very Poorly Designed Ship

Review for a Arctic Cruise on Norwegian Prima

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Portofino1
10+ Cruises • Age 60s

This ship is badly designed. With full capacity of 3500 passengers there was extreme overcrowding in all the public spaces. The tiny buffet on the 17th deck was far smaller than those in ships with only 2000-2500 passengers. It was always a zoo: long lines, no where to sit. The main theatre was way too small. Instead of having two performances of a new show each evening in a large theater, ...
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Sail Date: August 2023

Cabin Type: Balcony


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