Arctic Cruise Reviews

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...

We booked this 22 months ahead of time. We were unable to get our favorite cabin, JS. We did not like the balcony cabin! Way too small for us. I can't remember how many times we ran into each other between the bed and door. The Jewel of the Seas is old, built in 2004 and updated in 2016. It needs so much work. Paint peeling, titles cracked, Wi-Fi was almost nonexistent. unless you were in the ...

My review would actually be a 3.5. I wanted to love the Prima. At first glance, it's a really pretty ship, very different from the other NCL ships ( in the last 12 months, I've sailed on Jade, Breakaway and Joy). Contemporary, fresh and bright. Staterooms were nice, large and great storage. On paper had a lot of great venues, Waterfront, go-cart, drop slides. But unfortunately I won't ...

Good news: 10 day cruise; Iceland, Norway, Netherlands, Belgium. Balcony on starboard mid ships, 10th deck. As one would expect - nice, clean, new. Bath was roomy for a cruise ship and the shower was LARGE. Water pressure barely ok. A/C fine. be fine. Don't expect big beside table on one side. Bed is a mite higher so large lugguge WILL fit underneath bed. If you are a magnet user (extra ...

The service, food, cabins were all great. Totally disappointed in communication. Never received the next days schedule until 8-9 the night before. Even the next morning crew were not versed as to what the schedule would be. Totally unacceptable was our return flights. 1 1/2 days before departure we were told that our ship would dock at 9:00 and couldn't leave the ship until at least 9:30. We ...

Overall we enjoyed this line but likely not enough to be repeat guests. Food was not 6 star quality, not enough variety. At the buffets, often it was overcooked. Wine was very good though. Entertainment ok. Not great. Didn't like the fact that in all but two of the dining venues you needed a reservation. This allows for no spontaneous food decisions. Also would prefer that the restaurants ...

Chose this cruise as wanting to do Iceland and everyday is a different port. However, once money paid, a sea day was miraculously introduced, with no explanation why one port was no longer part of the trip. one and a half day in Runavik with not much to do, so not sure why and the next port was cancelled due to bad weather (had we not stay in Runavik for 1.5 days we would have avoided the bad ...

We wanted to go to Iceland and Norwegian fiords back before Covid and booked 2 cruises on different ships because they were among the only lines going to that area. One month before departure, Covid stuck and the world stood still for travel. 4 and a half years later and several ship changes, port changes and itineraries, we finally sailed on Preziosa for back to back cruises to Iceland and ...

Our cruise started off in Reykjavik, Iceland. Much of the info regarding this trip on the internet was wrong. Many writers said that to get from the airport to the center of Reykjavik was difficult. That was wrong. There are buses exclusively for transportation from the airport to the city center at approximately $30 pp. Others said that from the central bus stop to your hotel was an easy walk. ...

The Iceland and Northern Europe cruise is wonderful, ports of call superb. The Prima is a beautiful ship, with lots of amenities for all ages. Sadly we were very disappointed with the food. After 4 days of the 10 day cruise they ran out of healthy breakfast cereal. It was difficult to find sources of fiber. Healthy food choices limited to non existent at the buffet . The Palomar specialty ...