1. Home
  2. Cruise Lines
  3. Regent Seven Seas Cruises
  4. Regent Seven Seas Cruises Cruise Reviews

210 Regent Seven Seas Cruise Reviews

This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt ... Read More
This cruise was offered to us at a considerable discount in return for relinquishing a similar itinerary on Explorer. We liked that it started in San Francisco and ended in New York. Staff was wonderful for the most part, and we felt pampered throughout our cruise. The cabin (concierge D) was smaller than expected and quite cramped, but our steward and stewardess supplied our every need with a smile. Main dining room food was tasty and varied, excellent service. Also enjoyed Prime7, Signatures, La Veranda (Sette Mari). Best drinks were at the pool bar, with bartender Inna managing to make my virgin drinks taste like the real thing. Unfortunately the weather was too hot and humid to spend much time on the pool deck. We enjoyed the Jean Ann Ryan entertainment, and we're sad to learn that this was their last time on Mariner as Regent has opted to hire entertainment in- house. It was difficult to enjoy most shore excursions in Mexico and Central America due to the heat and humidity. The Panama Canal day was everything we had hoped for and more. Disembarkation was quick and easy. Getting a cab on our own ( because we had booked our own hotel for a few days) in NYC took an hour standing in line in unseasonably hot weather. Read Less
Sail Date September 2016
My wife and I have a preference for smaller ships and although experienced cruisers have yet to explore the 'luxury' market. The small ships are rapidly disappearing from the mainstream providers and so time for a change. Our ... Read More
My wife and I have a preference for smaller ships and although experienced cruisers have yet to explore the 'luxury' market. The small ships are rapidly disappearing from the mainstream providers and so time for a change. Our first foray into the field was Star Pride last year and of coarse any comparison is mainly against that experience. On both occasions our accommodation was a centrally located ocean view stateroom of similar size although Windstar made better use of the space and the bathroom included a double sink. A major difference between the lines was the size with Star pride having 212 maximum occupancy against the 480 of Navigator. This meant a proper theatre which was possible on Navigator and we found the shows exceptional and the theatre well designed. The MDR on both ships was the Compass Rose. Here a large variation occurred. Windstar attention to detail and quality of ingredients and presentation resulted in a far superior dining experience. Navigator hot breakfast and lunch were often left to long on the hotplate and were visually unappetising. A good cold selection was available. Star Pride had a large selection of hot and cold food which always looked appealing. Regent really was 'All Inclusive' with the result that we booked excursions that normally we would have designed ourselves, however all that we experienced were of a good standard and well organised. The above average branded drinks were provided by well trained caring and friendly staff. Before this gets boring let me sum up by saying that we very much enjoyed the Regent experience. Would we recommend it? Compared with Windstar where it was necessary to pay for drinks packages and excursions I would say that at the end of 10 days on Star Pride with big satisfactory grins on our faces. Navigator was good but not that good! Oceania is already booked. Read Less
Sail Date August 2016
This was only our third cruise and our first with Regent. We picked it because it offered 3 days in St. Petersburg and the Business Class Airfare add-on was VERY reasonable. Although there were a few signs of The Voyager aging ( worn ... Read More
This was only our third cruise and our first with Regent. We picked it because it offered 3 days in St. Petersburg and the Business Class Airfare add-on was VERY reasonable. Although there were a few signs of The Voyager aging ( worn carpeting and frayed curtains) overall we were quite pleased with the ship and look forward to seeing it after the Refurbishing later this year. For some reason, we received a lot of SBC from our travel agent even though we had never used them or Regent before. In addition, all the arrangements she made were perfect, except that she never explained in advance the ships policy of only getting reservations in the Special restaurants twice on the cruise, and she oversold how Dressy the dining rooms were.. We were also surprised that, 3 days prior to sailing, we were offered an upsell from a Veranda suite to an AFT Penthouse-which we jumped on. The food throughout the ship was quite good, with the exception of SetteeMarie which was not even average. We thought Prime 7 was excellent and so was Compass Rose. We did notice that in the mornings, although Compass Rose was fairly empty for breakfast, the service was horrible. We ate the rest of our breakfasts in LaVeranda. We did NOT have the service problem in the evening at Compass Rose, so I am not sure why that was. WE also noticed that in several bars, although they were pouring premium brands, they were chintzy with the quantity until we learned to ask for doubles. Our Aft Penthouse came with a Butler who was perfect, he filled every request quickly with a smile and made some excellent suggestions. The cabin was a little noisy (878) from the props while the ship was moving quickly but we soon got used to it. The cabin was well furnished, large, and everything we could ask for with one of the largest balconies on board. I did not care for the Regent "Free Excursion" policy since so many were offered at the same time you could usually only go on 1 or at most 2 each day. That being said, most of the free excursions were pretty good with only one or two having guides that were hard to understand. I thought Helsinki was boring and Riga was worse. Copenhagen, Amsterdam and Talinn were all incredible. Andy & Tammy Heath (Cruise Directors) were perfect in their roles and made sure everyone enjoyed themselves, if they wanted to. We ended up meeting several couples, either from excursions or from sharing a table in a restaurant that we truly enjoyed and hope to continue long-term friendships with. We will definitely look to Regent for another cruise, possibly next year. Read Less
Sail Date August 2016
This is our 5th Regent cruise, first since take over by NCL, one of the mass marketing cruiseline trying to break into luxsury market and we were curious to experience the changes. We noticed the change in staffing level which caused late ... Read More
This is our 5th Regent cruise, first since take over by NCL, one of the mass marketing cruiseline trying to break into luxsury market and we were curious to experience the changes. We noticed the change in staffing level which caused late delivaries of meal service, lack of service in buffet area. Example, there were always plenty of staff to assist with plates full of food to your seat, never had to ask for coffee or forgetting special order of eggs and had to go back or ask the wait staff. Large number of new staff being trained on the job. Another example, as an all inclusive package, they always served lunch off the ship, when lunch time overlapped at local restaurants, but now you buy your own lunch? On every excursions, there were always destination staff member traveling with us, along with guides. Now non onboard to assist. House cleaning staff was great, wait staff definitely worked hard to please, but cutting back on staff level definitely is beyond their control and do the best you can with what you got! NCL definitely should not influence their level of reputation on the totally different product for the sake of profit margin. The luxsury catagory cruiseline is becoming very competitive and certainly hope that Regent's product standards are sacraficed. Question is will the regulars over look some of these cost cutting, because of largest cabins in the industry? We want the old Regent back! Read Less
Sail Date August 2016
We chose this cruise for its fabulous itinerary. It did not disappoint. All of the places visited were just fabulous. Dining experiences were mostly excellent and the refurbishments particularly in Compass Rose are really lovely. ... Read More
We chose this cruise for its fabulous itinerary. It did not disappoint. All of the places visited were just fabulous. Dining experiences were mostly excellent and the refurbishments particularly in Compass Rose are really lovely. This was our second cruise on the Navigator. We had the same cruise director as last year and unfortunately many of the jokes and general commentary were recycled...would be good to have a new repertoire after 12 months... The included excursions were a little hit and miss...some were really good and others not so. Particularly the day to Cinque Terra. Many hours waiting in the sun for local boat to leave with ship tender delays and then again waiting for local boat for return journey then waiting for tenders in blazing sun with no shade in any meeting areas. Possibly not best to do this in height of the hot weather season. Hopefully they might review the logistics of this particular excursion to improve the experience. A little advice for people about the night before disembarkation. We received a notice that dress code for this night would be relaxed as it is understood people will have packed to disembark next morning and so you could be as comfortable as you wish. Unfortunately not the case. We were turned away from Compass Rose for wearing capris and collared shirt and had to then unpack our more formal clothes to have dinner. Has never happened to us cruising before on pre disembarkation night, so we were a little peeved. But all in all it was a very nice cruise. Read Less
Sail Date August 2016
We are dedicated Crystal cruisers and include two full world cruises among the 80 we have enjoyed. It was therefore something of a gamble when we cruised out of Barcelona on 16th August with RSSC Navigator. The main reason for this ... Read More
We are dedicated Crystal cruisers and include two full world cruises among the 80 we have enjoyed. It was therefore something of a gamble when we cruised out of Barcelona on 16th August with RSSC Navigator. The main reason for this was that the itinerary include free tours as well as two anniversary dates. The gamble proved well worth while and all in all it proved to be one of the finest we have taken. Everything about the ship was excellent and the fact that we were limited to only two bookings at the speciality restaurant was immaterial. Other restaurants on board were excellent. Up till the last day I would have given full marks for everything on the cruise but, unfortunately, the last day was in fact a full sea day in glorious weather. The Navigator had around 600 guests but only about 250 sun loungers. The result was that the guests, predominantly British, were queuing for loungers around 8am armed with the under arm books. The books, and sometimes guests, occupied all free loungers all day. We are fortunate to have aspired to only six star cruises so this anomaly was totally unacceptable and something that happened only in my youth when visiting Spain with three small kids on charter holidays. This ship is due to embark on a full world cruise and unfortunately is totally inadequate. But for the lack on sun loungers we may have defected from Crystal but now will not use this ship again. I believe that other ships belonging to RSSC do not have this problem. Read Less
Sail Date August 2016
Sailed with Regent a few years ago and thoroughly enjoyed it. This package had two nights in Verona and a visit to the Opera which was magnificent. The Regent rep in Verona was first class and so helpful. She recommended a really good ... Read More
Sailed with Regent a few years ago and thoroughly enjoyed it. This package had two nights in Verona and a visit to the Opera which was magnificent. The Regent rep in Verona was first class and so helpful. She recommended a really good place to eat which we went to on both nights we were there. The next day we joined the ship in Venice. Transfers and boarding Navigator went very smoothly. Suites are very comfortable and roomy. The ship has recently been refurbished and suites are beautifully furnished. A bit disappointed in the shower - this hadn't been refurbished and the tiles were somewhat tired and the grouting needed attention at the bottom. However, a small point, but worth mentioning on a trip of this price. the best thing about our suite was AVON our stewardess. She was fantastic - nothing too much trouble for her and always smiling and helpful. We were in 723 and if you are fortunate enough for her to still be there - she is special!! The food is excellent and all the staff are willing and helpful although service wasn't too sharp in Compass Rose for breakfast ,so we ended up going to La Veranda. However service was excellent in the evening in Compass Rose. The meal we had in Prime 7 was really good. Overall we felt the variety of the food wasn't quite so extensive as when we previously travelled with Regent and there have been a few cutbacks - the wines weren't quite so good. Having said that you could have drunk Champagne the whole of the trip! The itinerary was good and varied. Two long days on the trot in Rome and Florence - 10 hours each day - was a bit too much for us especially having spent time in both of these cities before. The half day trips were good and most enjoyable. The shows were good but very much geared to the American market. We didn;t rate the pianist very much. All in all, a good holiday but we think we'll go back to Cunard for our next trip Read Less
Sail Date August 2016
We chose this cruise for the destinations and the fact that the ship remained in St. Petersburg 3 days. We also had not been to any of the destinations before so enjoyed the ease of tours each day. We were pleased with embarkation and ... Read More
We chose this cruise for the destinations and the fact that the ship remained in St. Petersburg 3 days. We also had not been to any of the destinations before so enjoyed the ease of tours each day. We were pleased with embarkation and disembarkation with one exception. We purchased transport to ship and back to airport. When we were leaving for home, we walked out of the terminal area to realize we had no clear understanding of what bus to board. It turned out to be very simple as the buses were numbered to match the numbers called to leave the ship. We felt our suite 651 was in a wonderful location on the ship mid ship near everything we needed, library, spa, laundry. Laundry on board is a great thing to have on a two week cruise. They made laundry easy by providing soap and everything. Our cabin was large compared to other cruises but we expected that based on the online information and cost. Entertainment was good for a smaller ship. Cabin and room service were very good. Ports were spectacular and the tours were good but not great. Tours are for the most part are included in the cost up front, there were some tours that were at added cost. Tours were like other tours we have taken when traveling on other cruise lines. Bus, guide with headset most of the time. Tour of Catherine's Place was more controlled and more enjoyable than some others were. Tour of Peterhoff is a must do. Hermitage was very crowded and not well controlled. So this is the last season for the Voyager and she is going to dry dock to be updated. Will look to she what they do to update this ship. The two negatives for us were dining - we felt service was poor and food quality needs improvement. We did like dining on our schedule not a preset time. "upscale" Steak place was also not impressive. We canceled the French place based on the menu. Ship needs updates and is schedule to have work. If you drink very much alcohol, this cruise is more cost effective as it is included the price. It was very nice not to worry about using your cabin card every time you wanted a beverage. Highly recommend upgrading to business air class if it is not included. We felt good money spent and actually were in first not business. Don't forget to take advantage of the airline lounges if you fly first or business. Overall based on cost, we were a bit underwhelmed with the quality of entire experience. We will consider another Regent cruise if we are going to similar places we have not been before, maybe the orient is next!! Read Less
Sail Date August 2016
We have been loyal Regent cruisers for more than ten years and were very excited when reading about the new Regent Explorer. The ship is, indeed, spectacular. The design is unique and elegant in all regards. Fabulous wide, winding ... Read More
We have been loyal Regent cruisers for more than ten years and were very excited when reading about the new Regent Explorer. The ship is, indeed, spectacular. The design is unique and elegant in all regards. Fabulous wide, winding staircases allow for open views of numerous public areas. We found the staff overall to be up to the normal Regent standards. I am always amazed when a server in a restaurant venue remembers our names after serving us at an earlier meal. How do they do that? A noticeable exception, however, was the Reception Desk. One staff member in particular, a tall dark-haired man, was openly rude on two separate occasions. Neither he nor the woman at the desk at the time attempted to solve my query. I had never experienced this sort of treatment on a Regent cruise before, and it does leave me worrying about the training and hiring practices of those in charge of this new ship, perhaps affected by Norwegian policies now in place? Our cabin, an F2, was lovely and spacious. The bed and the bedding were sumptuous and super comfortable. We were a bit disappointed, however, that the only seating in the cabin was on the small sofa that faced a desk and bar area. On other Regent cruises we had an upholstered chair in addition to the sofa, which made seating options more comfortable. A small point, and one that is certainly open to personal tastes, I for one prefer a lighter tone in the cabin decor. While the dark blue was striking, it can be a bit gloomy, especially on grey days. The closet was amazing! So many drawers and huge areas for hanging clothes. This closet would surely accommodate anyone on even a World Cruise! The bathroom also was spacious with room to accommodate all one's needs. The entertainment was excellent. The classical guitarist Vincenzo was terrific. Even better was the pianist, Panas Karan. He was amazing. We bought CDs from both so that we can continue enjoying their talents here at home. The other shows were pretty normal Regent fare. Lectures as usual were well presented and informative. Food at all the restaurants was good. We had a bad experience at Prime 7 on our second night at sea, but the manager sent an apology and we had a very pleasant meal there later on the voyage. Chartreuse is a very nice addition to the Regent restaurants. We had several wonderful meals there. And Compass Rose was its normal excellent self. I did get a bit off with La Veranda, but that may just be my personal taste as there was no particular event or food that sticks in my mind. The fine art pieces that were found throughout the ship were interesting, but some I question. They were very dark in mood and some even with disturbing elements, not the sort of thoughts I really want to entertain while sailing on such a ship in some of the most beautiful sites in the world. I'll consider the travails of life at home, if I must. I must admit, however, that we did expect some sort of special events and/or activities that would be associated with the Maiden Voyage of a new ship. This was a noticeable omission, and I wonder why some celebration or something wasn't offered. Otherwise, the Maiden Voyage was just like any other voyage except with new ship and staff hiccups. Overall, Regent once again provided us with a wonderful vacation and I believe that the Explorer will be a worthwhile addition to Regent Seven Seas. Read Less
Sail Date July 2016
We chose this cruise for it's unique Maiden Voyage and our 15th on Regent/ Raddison. Additionally, the itinerary was superb as we visited 8 ports not visited on any other cruise we completed. Additionally, this is the 2ne Regent ... Read More
We chose this cruise for it's unique Maiden Voyage and our 15th on Regent/ Raddison. Additionally, the itinerary was superb as we visited 8 ports not visited on any other cruise we completed. Additionally, this is the 2ne Regent cruise we started in Monte Carlo and ended with a sail into Venice The ship is exquisite inside and out with very modern and deluxe common areas, bars, and spaciousness. Theater seating was excellent though no drink holders! The absence of a photo lab and photographers was welcomed! One area that was disappointing was the lack of a full promenade walking area. Seems lacking in all new liners. Dining was a pleasure as with just 750 guests we were never crowed or had to wait for a table share to open. The specialty restaurants were outstanding in every aspect from the greeting to the after dinner cordials. For room service we received a 5 minute "warning" that our order was on it's way. I want to add that is was great never to see a Food Service cart in the hallway or even the room steward's cleaning carts! Obviously, we enjoyed it enough to book another trip while on board! Read Less
Sail Date July 2016
I chose this cruise because of the itinerary. We spent a few days in Reykjavik on our own and stayed at Reykjavik4You apartments because I liked the location more for walking in town. It turned out that Seven Seas gave us enough back for ... Read More
I chose this cruise because of the itinerary. We spent a few days in Reykjavik on our own and stayed at Reykjavik4You apartments because I liked the location more for walking in town. It turned out that Seven Seas gave us enough back for not staying in their preferred hotel that it almost paid for our 2 night stay in Reykjavik. The ship seemed very nice to us. It was lovely having pretty much everything paid for. It meant we never gave a second thought to whether or when we wanted drinks or similar items. It isn't that we drank that much, but it was nice not thinking about it in reference to cost. On the other hand, we may have taken more shore excursions than we actually wanted since they were mostly free, which lessened free time for exploration. We were in concierge suites because it didn't cost that much more than basic ones and gave us the first choice on shore excursions. Our steward was excellent about keeping our cabin clean and providing plenty of what we liked the most without our saying anything to her. For example, she kept us in red grapes when we didn't eat the green ones, while my mother's cabin was supplied predominantly with her favorite green ones. The food was probably the biggest let down on the cruise. After a couple of room service breakfasts, we had all our morning meals in La Veranda, and they were very nice. When the weather was good enough, we ate on the rear balcony. We usually had lunches in La Veranda or the Pool Deck, as well. The meals were fairly simple, but fine. Our dinners in Compass Rose were almost always fine. They weren't gourmet, but they were well prepared with fresh ingredients. Dinner in Setti Mare at La Veranda was not good. None of us enjoyed eating dinner there at all. The specialty restaurants were a particular let down. Prime 7 gave us fairly tough steaks and lobster, among other dishes. The desserts weren't very good either. It isn't a restaurant I would have gone to a second time or a first time if I were to cruise on their ships again. Signatures, which I think is no longer on Voyager, had better dishes, but not that great. Occasionally we got nice appetizers in the Observation Lounge with our before dinner drinks, but usually they weren't very good. The cookies that were out on the pool deck and the coffee lounge were generally no better than packaged cookies, and the afternoon teas didn't offer much that we liked, either. We didn't take advantage of the entertainment services except for enrichment lectures and their cirque show, both of which we enjoyed. Service really was good on Voyager. Everyone seemed to make a big effort to greet us, and the staff who checked us on and off the ship learned our names very quickly. The shore excursions were hit and miss. Some were marvelous, and some were a waste of time. Our favorite was a free one to Vigur Island in Iceland. Our least favorite was a river walk in Oslo, which turned out to be a creek that mostly went past nondescript factories that had been converted to apartments or office buildings. We are not very experienced cruisers as we've only been on 3 other cruises: a Holland America week in Alaska, an independent Galapagos week long cruise, and a one week riverboat cruise on the Columbia and Snake Rivers in Oregon and Washington. Read Less
Sail Date July 2016
We have cruised a fair amount having been on Celebrity, Oceania and Crystal. We decided to try Regent as the itinerary was great and we heard amazing things about it. There were a lot of great things and some not so great. Firstly, ... Read More
We have cruised a fair amount having been on Celebrity, Oceania and Crystal. We decided to try Regent as the itinerary was great and we heard amazing things about it. There were a lot of great things and some not so great. Firstly, check in was the easiest we have ever had. Our room was the largest as well and very easy for both of us given the walk in closet. The small size of the ship allowed for a great social atmosphere. We met a lot of nice, like minded people. However, the food was not as advertised. The steak house was excellent. The Italian restaurant hit and miss and the main dining room average. The service was also hit and miss. Some places very good other places not so much. Our cabin steward was fantastic, nothing was too much. Most of the dining room staff was very average. While on Crystal, nothing was too much. Here it was more of them telling us why it couldn't be done. The workout facilities were very small and extremely hot. Not what we would expect for a supposed ship of this calibre. Overall, a great time and a lot of fun but not sure we would rush to sail with them again. Read Less
Sail Date July 2016
We loved the all inclusiveness of this cruise line including r/t airfare, hotel one night in anchorage, all specialty restaurants, all beverages, and a lot of excursions were included. We embarked and were given a glass of champagne, and ... Read More
We loved the all inclusiveness of this cruise line including r/t airfare, hotel one night in anchorage, all specialty restaurants, all beverages, and a lot of excursions were included. We embarked and were given a glass of champagne, and there was a welcoming bottle of chilled champagne in our stateroom. The staterooms all have king beds and balconies. Ship facilities were very clean. Most of the food was excellent. I highly recommend booking the cruise 10 months in advance so you can slowly pay it off. It is expensive but the all inclusiveness helped to offset the sticker shock you get with other cruise lines at the end of the cruise. We made our specialty restaurant dining reservations online and booked a table with a couple we were travelling with. The online system goofed up and did not book us together nor at the same time. Originally the maitre'd refused to let us dine together but after I spoke to him and voiced loud complaints, he gave in and let us dine together. He also fixed our reservation for the other specialty restaurant. His name was Abraham. I had the seafood sampler and a wyobi slider. Both were very good. Key lime pie was unimpressive. Actually, I wasn't impressed by hardly any desserts on the cruise except for the cheesecake topped with Alaskan blueberries we had one night in one of the main dining rooms. We ate in their other specialty restaurant, Signature, another night. Food was very unremarkable and not at all what I was expecting. Service was horrible. Casino was fun after we got some people to play craps. Entertainment was so-so. Read Less
Sail Date June 2016
Five stars for the ship and the cruise itself, through the Inside Passage. The Regent before- and after- arrangements? Not so. Three star, at best. Thus the four star blend. Our before-departure arrangements placed us in the Four ... Read More
Five stars for the ship and the cruise itself, through the Inside Passage. The Regent before- and after- arrangements? Not so. Three star, at best. Thus the four star blend. Our before-departure arrangements placed us in the Four Seasons Hotel in Vancouver, a rather tired 40 year-old convention and large group property which is starting to show its seams (there is a newer St Regis just around the corner, btw). In addition, the staff working as Regent representatives at the property gave us materially incorrect information at least twice about next-day boarding, which raises a question or two about that process. Our after-cruise Regent arrangements were even more unsettling, which we probably should have seen coming but didn't. The four-day Denali trip was a bus tour filled with questionable diversions and overnights, seemingly created to last, well, four days (the stop at a strip mall to go into a supermarket just about did us in). We know now that we could have simply left the ship, rented a car, and fully enjoyed Denali on our own terms, a day or two shorter than the Regent slow crawl of bus and train. Back to the Mariner. A beautifully maintained ship, with a most pleasant and accommodating staff. Great Penthouse Suite and common areas. And the naturalist onboard was just the right touch of insight for the trip. Next time we find our own way there and back. Read Less
Sail Date June 2016
I booked a guaranteed G suite 90 days out on the April Rome to Venice cruise in spite of the adverse comments on cruise critic. I guessed the refit in early April would solve all the comments on the décor though not perhaps the vibration ... Read More
I booked a guaranteed G suite 90 days out on the April Rome to Venice cruise in spite of the adverse comments on cruise critic. I guessed the refit in early April would solve all the comments on the décor though not perhaps the vibration issues. I have previously avoided this ship as she is a bit old and not purposely made for cruising but now she is in the Med I had little choice as we are off long haul for a bit. I logged into my Regent account immediately after booking and I was surprised to see a cabin had already been allocated. Normally this would be done a couple of days out from sailing. The cabin allocated 531 was one we would have refused had we not booked on a guaranteed basis as it was right on the end next to the stairs, entrance to Compass Rose and a WC. We did complain to Regent via our agent but we didn’t really expect any change and we didn’t get any. It does strike me that maybe Regent are using the guaranteed basis (at least on this ship) to get rid of cabins no one else will book. We won’t book that way again on this ship. Around 6 weeks out from our trip we received an email from Regent via our agent asking us if we would like to swap onto one of around 5 other cruises. This email offered the alternative cruises at the same price as we had already paid in full plus cash back and a suite upgrade. We chose the cruise which was very similar to ours but two days longer. We were offered an E suite having booked a G on guarantee so jumped at the chance. So that is how we came to be on the Malta to Venice cruise departing on 13th June 2016. We were booked on a fairly late Air Malta flight by Regent and arrived at the ship around 16.40. We met the Regent rep in the arrivals hall and along with 1 other couple we were asked to make our way to the car park and take our own luggage. Not a 6 star start to the holiday? We travelled in a rather shabby Mini bus which stunk of cigarettes but fortunately the transfer is short. The driver said he would deal with our luggage when we arrive at the port and we took our hand luggage into the check in hall. Having got our suite cards we were pointed in the direction of the ship but no help was available again to take our hand luggage. When we got on board and through the security there was no one to welcome us on board except a rather bored looking wine waiter who offered us a half glass of warm champagne. He was more interested in chatting to another crew member who had just come back from a shore trip. No one gave us help to find our cabin so we wandered off still with our hand luggage and found it ourselves. Just time for a quick unpack and shower before the lifeboat drill which of course no one had told us about? We had booked one night in Prime 7 in advance and as we normally do we ordered the Fillet Mignon but although it was well cooked it was rather tasteless. On our second visit it was much better. The food in general was good with no complaints. There is of course no Signatures Restaurant on this ship which we missed. Mobility scooters have landed!! There were at least two on this cruise. I have no problem with disabled people on the cruise but I do wish they would consider other passengers and not drive fast expecting everyone to get out their way or park them across the pool bar making it impossible for others to get to it. Our suite Fridge was not re stocked with beer and soft drinks towards the end of the cruise for some reason. We ordered Room service one day but as we entered the bay of Kotor before it arrived we went up on deck. They didn’t leave our breakfast in the cabin as we weren’t in but put a message on our phone so we gave up and went to the buffet. The cruise director was friendly enough but it would have been good if he had given more information on when was a good time to be up on deck such as Kotor and Venice. The excursions were good but the numbers on each trip are creeping up with some having well over 30 guests. This not really a problem but you do need radios with large groups so you can hear the guide. We did have them on some tips but not all. The refurbishment in April has improved things but there was still some work ongoing at the end of June. Our cabin had a few poorly completed trimmings but generally it was ok. Paint was flaking off the balcony doors and of course made its way into the cabin on our feet. In two ports we couldn't use the balcony as the crew were painting the outside of the ship from a cherry picker on the quay!! Given the ship was in dry dock only a matter of weeks before I can't see why this was necessary? The new larger table makes it difficult to get to the couch now but it does give a lot more room for food and drinks. The bathroom now lets the suite down as looks a little tired and the grouting and bath sealant needed redoing. Stocking of provisions seemed to be a problem on this trip for some items such as some breakfast cereal and certain beers. We also ran out of the New Zealand Sauvignon Blanc which was blamed on the high proportion of UK guests who preferred that to the alternatives. There is quite a bit of vibration towards the rear of the ship in spite of Regent advising me that it was peculiar to certain weather conditions in the Caribbean. This seems to be mainly when manoeuvring or slowing down. Sitting out on deck 10 the glasses do rattle a lot. Our cabin was towards the bow so we had no problems but I would advise having a cabin towards the bow if possible. We had no issues with the crew on board as all were friendly and helpful and the service was excellent. Things did take a slight dip when many of the experienced crew left in Croatia to go and join Explorer. Some of the new crew had never worked on a ship before and had obviously not been given adequate training. This put an extra load on the experienced crew to help them out but they did a good job of making sure we were well looked after. So there is some evidence of cutting costs but Regent is still my preferred cruise line. I am looking forward to a cruise on Explorer when the prices reduce a bit. Read Less
Sail Date June 2016
1. Anchorage - Hilton is average and why bother with that breakfast on the 15th floor before the shuttle. Just a miserable bacon and eggs with some bakery items and terrible fruit. That is not a great way to start a cruise. If you are ... Read More
1. Anchorage - Hilton is average and why bother with that breakfast on the 15th floor before the shuttle. Just a miserable bacon and eggs with some bakery items and terrible fruit. That is not a great way to start a cruise. If you are going to offer this (and I really did not even expect it), just let people go to buffet downstairs which is much better. We did the coastal bike trail - great easy cycle and highly recommended 2.Ride to Seeward and boarding: great scenary and effortless baording to be greeted by lovely lunch buffet 3. The Ship: fantastically looked after and maintained. Rooms very good size and loved walk-in robe. OH did not care for shower in bath Excursions: can really only book one/day online but can add in extras when on ship but it does make it quite hectic and not relaxing 4. Hubbard Glacier - was a brilliant blue day, got very close and saw lots of calving and heard lots of noise 5. Sitka: we did the kayaking which was fun follwed by the Sea Otter and Whale quest, also good and saw them both, but maybe a touch too long 6. Juneau: poor weather and the helicopter to the glacier and dogslied was cancelled so we did the Glacier Gardens and walk to Mendenhall Glacier (all one tour, about 3 hours) both fun - Glacier Gardens could have been shorter as they left us in the souveneir shop for too long at the end. Would have preferred more time at the Glacier - we hiked to the waterfall but would have also liked time to go into the exhibit 7. Skagway: White Horse secenic railway. Great scenary but one way would have been enough. Probably would have taken the Glacier helicopter ride if we had the choice and knowing what the railway was about afterwards. 8 Ketchikan: Lovely town. We did the rainforest walk - quite gentle stroll, great guide, lots of flora but no fauna. Loved the town though 9. Food:Average to good. I felt the speciality restaurants were overrated. On our recent Celebrity cruise, the French restaurant was significantly better. Buffets were average. Loved the outside BBQ for lunch 10. Service: Very very variable. Some good and some terrible. Items ordered for dinner never arrived, rice arrived about 30 min after main course. Sodas ordered never arrived multiple times. One server wiped crumbs off the plate in front of me with her hand before giving me the plate. Food was constantly cold despite numerous entreaties. There were a couple of outstanding servers though. Summary impressions: Go later in the season for more wildlife - we saw no bears. Loved the all inclusive nature and not having to pay or swipe cards. Service needs major improvement. I would go on Regent again. Read Less
Sail Date June 2016
We landed in Anchorage and bused to the boat! What appeared to be a two hour bus-ride became a scenic tour with a very witty and knowledgeable driver. Arriving in Seward we were greeted with champagne, smiles and more champagne. Our room ... Read More
We landed in Anchorage and bused to the boat! What appeared to be a two hour bus-ride became a scenic tour with a very witty and knowledgeable driver. Arriving in Seward we were greeted with champagne, smiles and more champagne. Our room was inviting, well laid out in-keeping with a luxury experience. The common rooms were all equally well laid out, well kept and luxurious. The food was generally very good. Especially in the Signature Dining Room. We got to eat there twice and both times were over the top. Overall in the other venues the cuisine was a little "dumbed-down" in terms of taste.I suppose that this was due to trying to cater to a wide swath of humanity (at least the well off swath). The crew were amazing. They were uber-friendly, knowledgeable and eager to please without any sense of forced "creepiness". We did not get involved with any of the ship-board activities. So can't really comment on them. We did do the Spa thing. Again, another great experience. The excursions were not in-keeping with the level of the cruise however. Some, like the gratis Ocean raft adventure were an exhilarating thrill ride filled with sea otters, puffins, remote islands and eagles. Others, like the paid Jet Cat Beach-combing trip in Sitka were a total waste of time and money. Tiny island filled with sharp rocks, broken shells and little else. We did see over our seven days; whales, dolphins, seals, sea-otters, puffins and eagles. But no bears or moose! The wild life have their own itineraries!!! Alaska is not a zoo. Sort of a giant theme park though. Read Less
Sail Date May 2016
Rating the overall experience with Regent is difficult because pre cruise wise I would give them zero but once on board it was very good. Pre cruise I had great difficulty getting any answers or sense out of them via the phone line ... Read More
Rating the overall experience with Regent is difficult because pre cruise wise I would give them zero but once on board it was very good. Pre cruise I had great difficulty getting any answers or sense out of them via the phone line whatsoever regarding anything whatsoever. infact half the time the phone operators knew less than me!. It was totally hopeless trying to get our second Prime 7 reservation which we were entitled to so I gave up. My flight upgrade, by the time I had phoned them about 10 times they agreed I could book the seats and were VERY LUCKY to get the last 2 window seats even though I had paid for them WEEKS BEFORE they wouldn't let us book the actual seats till it was almost too late. My excertion to the Alaskan Wildlife Centre, they fobbed me off for months until it was too late to do it ourselves. The spa, although it is a seperate company its still on their ship, we gave up and din't bother in the end after trying for weeks to get a reservation. Final icing on the cake was when they took us to our overnight hotel promising our ship boarding details would be in place and they weren't!, next morning we still had no idea how / when we would be getting to the ship. Bad review over, once we got onboard it was all pretty good but the pre cruise experience is enough to put you off boarding! We stayed in a basic cabin and found it very well planned out and 100% practical ,everything in the right place, plenty of hot water, plug sockets and mirrors in all the right places, tv that swivelled to bed/ sitting area etc. Restaurants, we really didn't take to the chaotic / confusing set up on deck 11. Sometimes buffet sometimes a la carte, sometimes people dining on the pool deck outside took up all the seats. Things in life just need to be clear to me and it just irritated me up there because I was never totally clear exactly what was going on!. Compase Rose, simply loved it,we were seated at our own table and knew exactly where we were up to. Food was consistently good. Signatures. to me french food is the best in the world yet I felt the menu lacked imagination, flair and enthusiasm, this restaurant should be soooooooo much more exciting, what a shame, staff were great though. Prime 7, well when I heard the best restaurant was a steak house I was shocked!, abit like saying the no 1 restaurant in the UK is a fish and chip shop, so I wasn't expecting much!, anyway as it goes the food was very good and so was the service. Trips to shore, generally very well orgonised although many of the best ones were payable. Embarking took longer than it should but disambarking was quick and well orgonised and the complimentary tour put on for those of us with late flights was much appreciated and very good. Entertainment etc,we aren't fans of sea days, we are more destination focussed cruisers but I think there were shows, lectures, bingo, trivia etc (usual stuff) Value for money, I don't know if we saved anything by booking an all inclusive cruise but it was great piece of mind knowing we didn't need to mess about with tips, drinks packages etc and we did have a zero bill at the end. We also met some wonderful staff and wonderful fellow cruisers, really nice people on this ship. Read Less
Sail Date May 2016
We chose this cruise because of the itinerary and date together with value for money. We had been to Alaska some 18 years previously on Holland America. There is no doubt that this ship,and the suites look tired and need updating ... Read More
We chose this cruise because of the itinerary and date together with value for money. We had been to Alaska some 18 years previously on Holland America. There is no doubt that this ship,and the suites look tired and need updating however everything worked in our suite but the shower in the bath was difficult to get in and out especially if the ship is rolling in rough seas. The steward service in the cabin was very good with no issues over cleanliness. The service in the restaurants was hit or miss and although there were plenty of staff they seem to need more training especially in Prime 7. Overall the food was very good but there is attendance to serve hot food not very hot and at times on cold plates. The excursions which were were very good though on tendering ports the wait was sometimes long. The embarkation in SF was in in an old warehouse, no seats, not good enough for a 6 star cruise. The disembarkation was a shambles on the ship with impression that all they wanted to do was get rid of you. On arrival in the Vancouver terminal everything was very smooth. One of the this cruises disappointments was the relatively long distance away from the Hubbard glacier the ship did approach. Read Less
Sail Date May 2016
We chose this cruise due to its interesting and varied itinerary - one of the key benefits of cruising is if you don't like the port much, just hop back on board and vow not to return. As we had not been to many of our ports ... Read More
We chose this cruise due to its interesting and varied itinerary - one of the key benefits of cruising is if you don't like the port much, just hop back on board and vow not to return. As we had not been to many of our ports previously, as the cruise title 'Taste of the East' suggests, this was our sample opportunity. A precruise (or post cruise) trip to one of three destinations was included as an incentive and we were drawn to the Angkor Wat option. This was our first trip on the Voyager; our previous two cruises were on the Mariner. We have not travelled on any other cruise line. Both ships are due for major refurbishments soon, so I am tempering this review with this in mind. The standard cabins are more generous than the Mariner and at 28 sq metres are very spacious. There were a couple of 'quirks' like the position of the make-up mirror and it was a bit tired but very comfortable. The bars and lounges less so: there is one less lounge than the Mariner and it was noticeable. The poor guitarist usually had to play in the atrium as there was no lounge for him – you felt like tossing him a coin. In addition, the common areas such as the library and coffee connection were on separate floors which did remove the lovely flow the Mariner has. But really all retained the classy relaxed vibe Regent are noted for. The baristas try and make a decent coffee but they have not been trained well. With Regent trying to move their market into a more global audience, better coffee and loose leaf tea should be a must for a luxury brand. Meals were of the usual high standards; there was only one repeat night and only once did we sit in the main restaurant Compass Rose wondering if we were invisible. It was hot, so generally we didn’t eat outside at lunch at the pool grill, but inside at La Verandah or Compass Rose and that brings me to my main gripe. This tour was an interesting mix of the East and the Middle East. BUT this part of the world has three seasons: warm, hot and wet. We arrived at the end of the hot. And it was hot – even for Aussies like ourselves. The poor North Americans – especially those of more mature years - really suffered. We had tour guide after tour guide in multiple countries tell us this was the last tour of the season and they were about to go on holidays themselves; if Regent hadn’t contracted them they would have left weeks ago. In addition, we arrived in Burma in the middle of the water festival. This meant many venues were closed and those open were jam packed with people as it was a public holiday. The world famous Scott Market was shut the whole time we were there. A few months earlier start time would have made for a better all-round cruise in this location. I’m sure Regent has received many comments in regards to this (including me on my comments card) and of course, I can’t comment on the logistics of cruise planning, but they do need to know it was an issue. An elderly woman had to be taken off the ship in Goa due to heat exhaustion and renal failure leaving her (not related) travelling companion very distraught as she had to remain on board. A couple of ports probably need a rethink. We had a very busy itinerary and this allowed for very little down time, shopping or just pottering. The ports were often a long way from the destinations and this meant you were unable to spend a spare afternoon visting these safe locations at leisure. Most of the ‘acts’ brought on board were fairly ordinary (the pianist was an exception) but the in house entertainment troupe were great and very friendly. The Jean Ann Ryan group will be replaced by the NCL in house group soon so it's yet to be seen if this is a move for the better. Of special commendation was the effort that was made to hold an Anzac dawn service for the 44 Australian and NZ passengers plus the 6 Australian crew members. The Vegemite sandwiches, scones and Lamingtons would fail at a Country Women's Association stall, but the effort was truly appreciated. Talking of passengers, a mention should be made to Regent of the changing nature of their passenger demographics. More than 50% of passengers were not from the USA or even Canada. We met Mexicans, there was a group from Portugal etc, etc. At the Seven Seas Society party, this global expansion was feted, but the on board experience is yet to reflect this. There were 2 Smithsonian lecturers on board: one who quickly realised his audience were global and adjusted his style accordingly though his personal beliefs and self-promotion of his books continued. The other presenter should not have been hired by Regent. Her speciality was medieval music and her lecture on linking oceans to music was just an embarrassment - people walked out in droves. I think Regent should rethink this Smithsonian program linked to PBS. With 50% of passengers not knowing what PBS is, it might be time for a review. Regent's passengers are in general well educated and take the lectures seriously - they should at least be relevant to to the destinations. As always, Regent's main strength is its personnel. Without exception, the crew at all levels were warm, efficient and went out of their way to give personalised service. With the impending launch of the new ship Explorer, there were some new faces on their first contract, but as they were paired with more experienced staff, there was minimal impact on operations. We found the Destinations staff particularly helpful with all tours well organised. Ports - Good and Bad Singapore The precruise hotel was the Regent - comfortable if not a bit bland. Emarkation was accompanied by a noisy colourful Chinese dragon troupe. Siem Reap (Cambodia) This was our included pre-cruise side trip. Apart from being too late in the year - it was very hot and dry - we enjoyed this very much. The hotel Borei Angkor Resort and Spa was a very special base for our varied and imaginative excursions. Port Klang (Malaysia) We opted for a trip to Malacca; it was a long way for a so so destination. Those who opted for a Kuala Lumpur trip were not that positive. Penang (Malaysia) Most enjoyable - pristine beaches and classy establishments. Phuket (Thailand) Good excursions, positive feedback. Small stalls were set up next to the ship by local traders for those essential souvenirs. Pha Nang Bay was a true highlight. Yangon/Burma (Myanmar/Burma) A fascinating destination. Timing was poor and tours had to be cancelled due to the annual water festival. We loved it here and although the port was a little way from most tour locales, it was well worth the effort. Meditation with monks including a shared breakfast was a surprising delight. The Shwedagon pagoda is amazing. Our personable guide suggested everyone should visit now before Burma becomes Thailand:). Cochin (India) A surprisingly delightful location - the Kerala backwaters tour with an Indian lunch was fantastic. Mangalore (India) Interesting, but could have been missed and no-one would have cried. Goa (India) A bit disappointed - maybe we took the wrong tour. Mumbai (India) Just wonderful! We did the 'Old Bombay with lunch' - the only tour we paid for. Was worth every cent with a fabulous guide and an interesting and varied program. Muscat (Oman) A change of pace and very interesting. The souk was touted as a highlight, but was a bit disappointing. The dhow excursion was fun. Fujairah (UAE) Despite the enthusiam of our guide this destination was of little interest to us. Basically a fuel storage area for the UAE. I guess it was great to hear the history of the culture of the UAE in context, but some of the stops were for 'comfort' only. Abu Dhabi (UAE) We just shopped - it was certainly easy and safe to get around on the Regent provided shuttle bus. Dubai Disembarkation was a breeze. We arranged an 8 hour private tour (driver and guide) for LESS than the cost for Regent's port to airport transfer. Passengers with later flights should consider this. Read Less
Sail Date April 2016
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise ... Read More
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise Princess and have always had a pleasant experience. The only exception would be their cruises are far more packed with people. Once you get over the crowds the rest is fine. We would not spend the very high price to cruise Regent again, it is not worth the huge difference in price. I guess we don't feel the need to be treated like the King and Queen of the cruise, just good service and a fine experience is all we ask for in a cruise, and of course the venue. The cabin was no bigger then the cabin in the Princess,and in fact the cabin seemed to be not as well laid out. It was clean and had some nice complimentary room drinks and fruit, it also had a King bed(nice touch). The food was usually very good and the service was good, however, you had to wait for a table most nights and the setting took over a 1.5 hours to complete. Read Less
Sail Date April 2016
I know this is over a year writing this review but it is something that still annoys me .went as a party of 6 to experience the new explorer .The ship did not disappoint staff were really helpful and the staterooms were top of the range ... Read More
I know this is over a year writing this review but it is something that still annoys me .went as a party of 6 to experience the new explorer .The ship did not disappoint staff were really helpful and the staterooms were top of the range and the beds were the most comfortable i have slept in. unfortunately the 2nd day my sister slipped off the steps on the tour bus and was in a lot of pain. she knew it was serious and when she saw the Doctor the following day he only looked at it and gave her a painkiller and a support bandage. even though her foot was black. she had to request an accident form she was not helped at all during the rest of the cruise. we discovered later after complianign to Regent they do not like criticism this would not stop me going with Regent again but has marred our view on the treatment and customer care Read Less
Sail Date April 2016
This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We ... Read More
This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We booked this ship and itinerary because there really isn't much choice in the small ship market in the Caribbean. We really need the smallest ship possible for our mixed group of 5 including a 92 year old. Even after I booked the cruise I continued to worry myself by reading the mostly negative reviews, but taking them with a grain of salt! It did concern me that at one point I talked to a Regent rep about the reviews, and she stated that they never read the reviews! They stand by their product and reputation and don't care what people write. We had a mostly positive experience and really enjoyed certain aspects of the vacation. Even though tables can't be reserved at dinner, we went at 6:30 each night to Compass Rose and were able to sit at the same quiet table in the back with our excellent waiter Artiyun. We also greatly enjoyed noontimes at the Pool Grill although beverage service was spotty. Most of the time we simply walked to the bar and got our own drinks. The area in which customer service really broke down was the Destination Services situation. I signed us up - including our 92 year old - for shore excursions which were mostly bus tours. However, the walking distances from the ship to the busses was extreme and there was no assistance. It was hot and humid. Even much younger passengers were complaining. There were no golf carts or other assistance. In one port we asked the Destination Services hostess who was actually on the excursion with us for assistance in finding the golf carts (which we had seen around) for travel back to the ship and she stated that they were not her responsibility and she would not help. Finally a fellow passenger commandeered a policeman to have a golf cart come for a few of us with the promise of $20! In another port, the Destination Services staff person who was with us stated it was her first time in this port and she did not know where the restrooms were located, leaving us all with an uncomfortable 1 hour "shopping stop" with no restrooms. In another port, we were told that Regent would not allow their wheelchairs off the ship and the golf carts were not available - then we saw the neighboring Saba ship with many golfcarts marked with their banner, shuttling their passengers to the busses! Finally, the trip to Blue Lagoon to the Sea Lion Adventure was a disaster. We had taken this trip to do the dolphins 2 years ago and it was great. This year, because I knew the walking distance to the ferry was extreme, I sent our 92 year old ahead so he could walk at his own pace while I waited in the lounge for the trip tickets and the tour to be called. I even told the Destination Services staff this was my plan. When the tour was called and I had the three tour tickets, the tour operator would not give me all three wristbands. I had to run all the way to the ferry stop, get my father and husband, and walk them all the way back to the ship to get the wristbands. I almost cancelled the whole affair at that point. Finally about midway back the tour operation acquiesced and gave me the wristbands so I could get my father back to the ferry. At Blue Lagoon, we had about 5 minutes with the sea lions, then spent a very stressful and hectic hour trying to get the photos. It was chaos. When they called the 4:00 ferry I was still waiting in line. My husband told me to just get my money back, but the line at the cashier was too long to even do that. The ferry was overcrowded, and if we had not make it on this ferry, we would have been late to the ship. This is an excursion no responsible cruise line should offer to its passengers. It is indeed unfortunate that these type of experiences tainted an otherwise fairly successful trip. Read Less
Sail Date February 2016
I had wanted to try one of the luxury cruise lines, after having sailed multiple time with Princess, Celebrity, RCCL, NCL, and others. This was our first try with Regent, and it was mixed. First, the good. Our stateroom was ... Read More
I had wanted to try one of the luxury cruise lines, after having sailed multiple time with Princess, Celebrity, RCCL, NCL, and others. This was our first try with Regent, and it was mixed. First, the good. Our stateroom was incredible. Even though it was a lower level veranda suite (#899) and at the very end of the hallway, it was huge, with a walk-in closet, bathroom with tub and shower, and plenty of room to lounge about. The bed was comfortable, although we did have to ask for better pillows. L'Occitane toiletries were wonderful. The refrigerator in the room was fully stocked when we boarded, but with selections we did not care for. But not to worry - our room steward, Jonell, was on top of everything, and had fulfilled our beverage requests within less than a day. He even managed to acquire a case of diet root beer (which is never available on ANY cruise ship!). In addition, there was a chilled bottle of champagne waiting, and bottles of both Baileys and a port wine were brought along with our other requests. Service on the ship was flawless. I think the word "no" must be banned from their vocabularies, as we were only told "no" a couple of times, and that was from the passenger services desk (asking for binoculars and for refunds for missed ports). All waiters were accommodating, even getting wines from other restaurants on request. As I said before, our room steward and his assistant were fabulous, and were able to find things the desk said were unavailable. The entertainers were even accommodating. We enjoyed dancing before dinner, and the band made the effort to learn the songs we'd requested. Ship personnel are encouraged to mix and mingle with passengers, so one gets to know both the other passengers and the staff, as much as you desire. No one was intrusive, but they were all friendly and available. The food was good quality, but did not vary much. Main courses changed daily, and rotated on a weekly schedule, but the supplementary courses did not change at all. There is no buffet at night, so the restaurants or room service are the only choices. One nice thing was that the menus for all restaurants are on the in-room TV all day, so you can at least see what's being offered. We had reserved the special dining venues (1 night at each) prior to boarding, but did not have much trouble adding nights as needed. The steaks were the best I have ever eaten anywhere. The wines were equally good, and included (which was dangerous for my diet). Included shore excursions were generally uninspired. Several were large bus tours, which were difficult to hear and see from. The smaller tours were better, generally, but the Tango Show in Buenos Aires was the absolute highlight, and was an included tour. Tours to lagoons to see wildlife would have been much better had I thought to bring binoculars. I generally book our excursions through non-ship sites, and found Regent's to be lacking overall. The entertainment on board was generally very good, and many were excellent. The lectures were variable, but we did thoroughly enjoy Terry Breen, who has quite a following on Regent ships. Production numbers were amazing, and the occasional comedian, musician, etc. were quite good. Now the disappointments - we had 4 tender ports, and missed 3 of them due to rough seas (2 ports) and a fishing net getting caught in our propeller (Falklands). The only tender port we actually made was in a protected cove so the seas did not affect it. The fishing net slowed us down so that we did not have time to get to the Falklands, and apparently there are no certified divers in the southern part of So. America. That was hugely disappointing. Sea days on Regent Mariner were boring. We had been accustomed to having so many options, it was difficult to fit them all in. The smaller Mariner offered primarily games (bridge, canasta, trivia) and a couple of lectures. A GI bug invaded the ship during our first week, and was quite persistent. Although I understand the need to follow CDC guidelines in order to wipe that bug out, the ship cancelled several things which did not make sense to us, and were never explained. For example, a wine tasting event was cancelled despite the fact that each participant had his/her own glassware and wines were poured by staff. The appetizers, which had been passed by waiters during the pre-dinner hour, were stopped altogether. The free laundromat for passengers was also shut and locked due to the illness. There may be an explanation for why this was necessary, but I never heard it. The poor quality shore excursions were the only other disappointment on our trip. Despite these negatives, we will give Regent 1 more try and see how they do next time. Read Less
Sail Date January 2016
We are long time Regent guests and have been disappointed with our last few trips on the Mariner. We were afraid "Corporate Control" had taken over what had been a great vacation experience. This trip on the Voyager really ... Read More
We are long time Regent guests and have been disappointed with our last few trips on the Mariner. We were afraid "Corporate Control" had taken over what had been a great vacation experience. This trip on the Voyager really reassured us that all is well. We used Regent for our travel arrangements and it worked perfectly. We flew Emirates, which is so good and the airport pick up was quick and smooth. Departing the hotel in Singapore was well organized and quick. They staggered the departures every 20 minutes so there was no waiting to board the boat. Full marks to the chef. The food was very,very good and the fish was fresh and well prepared. The side trips were well organized and most trips had fewer than 25 people on the bus. The Smithsonian lectures were interesting and really brought us to speed on events in the countries we were visiting. I am really happy to write this review as my last two have not been so positive. Read Less
Sail Date January 2016
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click