1. Home
  2. Cruise Lines
  3. Pullmantur
  4. Pullmantur Cruise Reviews
1 Helpful Vote
Sail Date: June 2018
We chose this cruise as it was a fairly late decision to go on a Norway cruise, and the American cruise lines were sold out. We were a little worried that Pullmantur is a Spanish language cruise, but we never had a problem communicating ... Read More
We chose this cruise as it was a fairly late decision to go on a Norway cruise, and the American cruise lines were sold out. We were a little worried that Pullmantur is a Spanish language cruise, but we never had a problem communicating with any of the staff on board. Important announcements were also made in English, and we were provided English menus and daily cruise news. Entertainment is in Spanish, which we knew in advance, so we skipped it. Excursions are also in Spanish, so we booked our own independent excursions where we wanted. We had stateroom 5147, which had staterooms above and below it, so hoped for a quiet room. Unfortunately, we were very aft, and evidently above engines or thrusters. When they came on (middle of the night, and when docking and leaving), our entire cabin would shake very hard, and it was extremely noisy. Woke us up every time. It generally lasted 30 minutes or more, so very much disrupted our sleep. Stay away from any lower aft stateroom. Walking down the hallway, it seemed like the shaking and noise continued for at least another 8-10 staterooms toward midship. The stateroom itself had 2 sets of bunk beds. Beds were comfortable, although the pillows were very flat. We had two closets in the room, and plenty of drawers. Only seating was one chair by a small table; it would have been nicer to have a small loveseat. The bathroom was decent size, as was the shower. No cabinets in the bathroom, but there was a glass shelf above the sink. No problems with the toilet as some have reported. I only saw our stateroom attendant once. Rooms are only serviced in the morning or early afternoon, so if you sleep in and miss your time, you are out of luck. Service was more like any regular hotel. We did get one towel animal in the middle of the week. The room was clean, but the bathroom desperately needed a really thorough grout cleaning, and the tile on the floor was uneven. My major complaint with this cruise was the food. It was absolutely terrible. Almost everything was very overcooked, sometimes to the point where you could not even cut the meat. We had early seating dinner at 7:30. Late seating was 9:45. We were seated with the other Americans at our table of 9. The dining room food was never hot, lukewarm mostly. No coffee or after dinner drinks are served; you have to go to the buffet or bar afterwards for those. Dinner is 3 courses, an appetizer, entree, and dessert. There are everyday choices, vegetarian, and daily. Portions are very small, and entrees do not come with sides or veggies for the most part-just meat. There was a sugar free dessert choice every day except the gala dinner. The gala dinner was a set menu, you had no choice of anything on that 6 course meal, not even a sugar free choice (I'm diabetic). Out of the 6 courses, I only ate the soup, the rest was food I could not/want to eat (like the salmon in baby squid sauce-yuck). Most at our table started ordering two appetizers at dinner. You have to order your dessert with the rest of the meal, and no options to try something different if you did not like something. Most nights we went to the buffet to find more food as we were hungry after dinner-and saw our table mates there :-). I skipped two nights in the dining room too. The "hot"food on the buffet was never hot, except for the carving meat they had at lunchtime, and generally the soup. Sometimes the food was actually refrigerator cold, meaning the cooks had not even attempted to warm it up before putting it on the buffet. The best choices on the buffet were the salad and deli meat area. At breakfast, there was no omelette or made to order area. Everything was on the buffet only. The scrambled eggs were always soupy, and the fried eggs generally very overcooked. Best bets were the breakfast breads-croissants and brioche bread was always fresh-and the fruit. At lunch there was also a 4 item vegetarian area in the back corner-one item was always plain white rice. Gluten free breads were also available in the other back corner. The only fruit at lunch and dinner was a fruit cocktail, which was the breakfast fruits cut up. At dinner, the best choice was the pasta station -you could chose your own veggies and protein (varied between chicken, salmon, ham) which was stir fried for you, and then pasta was added. You put on your own sauce, generally marinara, pesto and/or alfredo. Since it was cooked individually it was always hot. Some days breakfast was offered in the dining room too, but it was also a buffet with even fewer choices. Lunch was only offered in the dining room on the sea day, as a buffet. There was no ice cream machine anywhere on the ship. Signs on the coffee/tea dispensers in the dining room said they were available 24 hours a day, but that was not really true, as they were not continually kept warm . The ship had all inclusive beverages, but the alcoholic choices were poor quality. You could buy an upgraded package with top shelf brands if you wanted. Also you could buy individual glasses of better wine at a reasonable price (3-4 Euros) if you wanted. Soft drinks were included, but only poured from 2 liter bottles, and were always flat. Generally the attendants poured out the entire bottle into glasses at once, so if you were not there at that time, it sat for awhile. The specialty coffees in the bars were all consistently good, and included in the cruise fare. We were mostly on time for all our ports. This cruise goes between Rostock, Germany and Trondheim, Norway. We started in Trondheim, but logistically it would have been better the other direction I think. Starting in Trondheim, our first port was Alesund on Sunday, and a lot of the town was closed, no port area car rental was open, and bus service was severely limited there. You could fly directly into Trondheim or take a 6 hour train from Oslo (scenic except the last hour). Plus connecting to a flight back to the US in Germany required an overnight somewhere as Rostock is several hours from Berlin or Hamburg. Docking in Rostock was in an industrial area, no buses nearby. A taxi to the train/bus station was 40 Euros. Luckily we bumped into friends we met on the ship and shared a taxi. All the taxis we saw there were minivans, so we managed to fit 5 of us and luggage in one taxi. If embarking in Trondheim, you DO NOT go directly to the ship. Instead you check in at the far end of the Clarian hotel near the ship. Signage for this is very poor, and wandering around in the rain with our luggage trying to find where to go was not fun. No one was interested in seeing our health forms or the bar code form we were emailed after checking in online. They also insisted on keeping our passports, which was unnecessary as we were not leaving the Schengen area on this cruise. One family at our table refused to leave their passports, and they were allowed to keep them. We took our own luggage on board, as we just had carry on luggage and it was already mid afternoon when we arrived and all staterooms were open. We also carried off our luggage at the end. Debarkation was from the 5th floor, our floor, so no hassle with the luggage on elevators. If you treat this cruise more like a ferry service and stay in a quieter room, you will probably not be as disappointed. Ports: Alesund: has a very nice art nouveau walking tour for $15, we also walked a few km to the aquarium which featured Norwegian sea life. Geiranger: We rented a car ($200!) from the TI and drove to Tollstigen, stopping at the Eagle Bend viewpoint, and also towards Dalsnibba. There are numerous buses that go to the viewpoints. Geiranger itself is very small. The TI only had a few cars to rent, so be sure and reserve in advance if you want to do that. Flam: We were too late to book the Norway in a Nutshell tours. Two took a bus to Gudvangen to do a kayak trip in the narrower fjord, and one a 2 hour Segway trip. Bergen: We planned to take the funicular up the mountain, but with 4 other ships in town, that was impossible. We walked up instead, a long steep walk with a lot of other people. At the top, there were tons of people, so no peace and quiet. There was shopping in the Bryggen area, but again wall to wall people. We found a quiet coffee shop and tried the Norwegian waffles. Not our favorite port, way too overcrowded. Stavanger: We split up and two took a ferry/bus connection and hiked up Pulpit Rock. We docked about 15 minutes late, so they missed the first ferry, which meant more people on the trail later, but still very nice. There was time to explore the old town a little. One instead did a Viking tour to see the 3 swords monument, iron age museum, and archeology museum. Also the petroleum museum was near the port, about a 10 minute walk, and was very modern and well done. Probably our favorite port. Read Less
1 Helpful Vote
Sail Date: April 2018
If Pullmantur can save a dime on something, it will end up costing you $1. They will either tender or find the cheapest dock space there is available. Stockholm= tender to port in another town (up to 2.5 hours wait), walk 15 min to ... Read More
If Pullmantur can save a dime on something, it will end up costing you $1. They will either tender or find the cheapest dock space there is available. Stockholm= tender to port in another town (up to 2.5 hours wait), walk 15 min to train station or pay $5 for shuttle, 1 hr train to town for $20. All the connections really limit your time available. Copenhagen= dock in another country, 15 min walk to train station, $25 for 1/2 hr train to town. Berlin= $30 shuttle to train station, $60 for 2 hour train to town. Most of the shows were in Spanish (known fact). Lifeboat drill is in English (towards the end). Loud PA announcements every hour to alert of pending sales in the: casino, gift shop, spa, internet and bingo. Reception never had change for a 20 to tip with, the casino would not give change unless you were playing their games. Read Less
1 Helpful Vote
Sail Date: April 2018
We were originally sailing with friends on Royal Carribean last year but had to cancel for chemotherapy. So this year the prices had risen way more than expected so after searching we find Pullmantur at a very reasonable price and a better ... Read More
We were originally sailing with friends on Royal Carribean last year but had to cancel for chemotherapy. So this year the prices had risen way more than expected so after searching we find Pullmantur at a very reasonable price and a better itinerary. We enjoyed the Horizon, it was comfortable , clean the staff were great and it exceeded all our expectations. The food was good,we had nice people on our table which was very international, though we found the Spanish people very happy and nice. Our verandah cabin was great. The excursions we chose were really enjoyable and reasonable. The Spa was good. We went to a couple of shows which were quite good. We very much appreciated that beverages were included, we dont drink a lot but did enjoy not having to worry about cost. We are converted to Pullmantur and hopefully in 2020 we can enjoy another cruise for our Golden wedding. As seniors living in Australia its expensive to get to Europe or Carribean so we cant do every year(but if we win Lotto we certainly would be on Pullmantur regularly) We didnt realise there were so many young adults on board till our second sailaway when the party on our top deck began round the pool and it was madness-there must have been many sore heads BUT it really wasnt a niuisance to us, we just carried our drinks to our verandah cabin on the same deck and enjoyed the view Read Less
2 Helpful Votes
Sail Date: April 2018
We were told we could embark at 10.00 am as we had already booked in online. We had to wait until 10.35 to get upstairs into another queue where we were told that we would have to wait for 5 minutes. We got onboard the ship at 11.00 am ... Read More
We were told we could embark at 10.00 am as we had already booked in online. We had to wait until 10.35 to get upstairs into another queue where we were told that we would have to wait for 5 minutes. We got onboard the ship at 11.00 am which was the earliest we have every been able to embark on a ship. On our first day we were asked at least 6 times did we want to purchase a drink's upgrade and then every day after that. This is simply harassing the passenger. People are on holidays and can not be bothered listening to sales pitches. It is very off putting. We have sailed previously with NCL, Holland America and Celebrity X and found all of these cruise lines superior to Pullmantur. In our opinion the Horizon should be scrapped. The exterior is grubby, black soot billowing from the chimneys, I got stains on my clothes on a few occasions. The ladies public toilets are a no go zone. One was constantly flooded and out of order. There are not enough ladies toilets. I ended up going to my cabin as the public toilets were so bad. The bar stools at the bar in the Casino are impossible to sit on without sliding off, they are too small and uncomfortable. There is no "washy, washy" people on this ship to cleanse hands and the tables are not wiped down, which means they can get sticky. I was worried about bugs being passed on but fortunately we were not struck down by illness. The food was good. There were lots of vegetarian options at the buffet. We did not eat in the Dining Room as Delisiaz suited me better. It would be better if dishes were labelled if vegetarian/vegan friendly as I had to constantly ask the chef if dishes contained dairy products. The wine was poured in glasses and sitting ready to go which was a good idea. The coeliac, vegetarian corner was a good idea and soya milk was available which was great. On other cruises this usually had to be asked for. My husband loved the coffee in the cafe which was free, this is always charged for on other cruises. The bar waiters were pleasant, some of the barstaff were solemn. Read Less
10 Helpful Votes
Sail Date: April 2018
When I originally booked this cruise I was not expecting too much as it was such a good price. It was a week cruising the Canary Islands and Morocco for under 400 euros per person all inclusive and we literally thought if it got us around ... Read More
When I originally booked this cruise I was not expecting too much as it was such a good price. It was a week cruising the Canary Islands and Morocco for under 400 euros per person all inclusive and we literally thought if it got us around the ports then it was a good deal, but we did not expect a lot from the food and drink at that price. we had sailed on the ship about 9 years previously as Island Star and knew it would be an old ship, but we had very much liked it, we like the smaller ships and we knew it had undergone a recent refurb so decided to give it a go. We were very pleasantly surprised! This was a fabulous cruise from start to finish. With Pullmamtur there was the option to check in on line and when we arrived at the terminal we were checked in and on board within 10 minutes, very efficient! The ship is looking lovely and you would not think she was as old as she is. We had an outside superior cabin for three adults which I had expected we may need to upgrade on board but it was very spacious and loads of storage space - 2 double wardrobes and 24 drawers along with lots of mirrors!!! We asked for extra coathangers and were provided very quickly with an extra 20 so no problems with cabin space at all (although I am happy to sleep on a bunk, some may not like this but the bunk was not actually over the double bed which was huge). The cabin and the public rooms were spotless. The food is probably amongst the best that we have had on a ship and I have sailed with many lines. The buffet restaurant on the lido deck had a fantastic array of fresh salads and vegetables, a wide variety of hot mains, pizzas, paellas, deserts and every lunch there was a special carvery....the first day it was whole roasted salmons baked in salt, they did whole roast hake one day, the biggest beef joint have ever seen, roast turkeys and we were very impressed that they managed to mass produce pork with fabulous crispy crackling, not an easy task! The buffet is open breakfast lunch and dinner, we chose to eat breakfast and lunches there, and dinner in the main dining room. If you go to the lido buffet you need to find your own table whereas if you go to the main dining room the waiters seat you and get the drinks for you, but apart from that it is the same food and same buffet style for lunch and breakfast. It could be a slight scrum for a table if you hit busy time in the lido, eg when all of the trips were returning, but the opening hours were long and once you had your table everything was very nicely laid out and no queues. One thing Pullmantur do which we thought was a great idea is to have little paper discs on the table, green on one side, red on the other. If you dont want your plates cleared and are returning to your table you put the card to red so no helpful waiter clears it whilst you are returning to the buffet to get something else, meaning that one of you does not need to stand guard over your table the whole time....a simple idea but so effective! The main dining room is very spacious and never seemed over crowded. We were on first sitting which was 7.30pm. The second sitting at 9.45pm would have been too late for us, but fortunately about 2/3 of the passengers are Spanish and seemed to like to eat late so there was no issue with getting an early sitting. You have the same table number and dinner companions for the week at dinner, and they ensure they sit the same nationalities together. The evening menus were imaginative and delicious and just the right portion slices. Very impressed with the quality of the meats and fish, when it said red snapper it was, when it said John Dory it was ( we have experienced in the past o sone ships the same white fishes being served every night in different guises!). They did not seem to serve vegetables but you only needed to ask and they would provide. I have to say that the service from the Chefs and the Head Waiter was fantastic, I am on a very restrictive diet and have a lot of allergies. The head waiter Mahreshi took this all in his stride, he would check with me every meal what I would like for the next meal, and whatever I came up with he miraculously produced with a minimum of fuss. He was so attentative, never made me feel like I was being difficult, his customer service was fantastic and I felt very well looked after. There is no afternoon tea on this ship wbich we actually prefer. Sometimes you can feel over faced by food on board ships. We found there was always food available but it wasnt in your face and we ate extremely well. The cruise was all inclusive, once on board you could upgrade your package if you wished but we did not need to. The standard gin was gordons, the wine was very nice, a good variety of cocktails was included. But the thing that really impressed us was that the speciality coffee shop was included on the all inclusive too, lovely coffee menu at no extra charge unlike other lines. In fact we were very impressed by how little extras there were to pay on board. Apart from the gratuities (72 euros per person so reasonable) they did not seem to push you to buy extras all of the time. There was no charge for any of the arts and crafts classes, stretching, dance classes, cooking demonstrations etc. We have found in recent years a lot of lines are now charging for these. And best of all no photographers in your face all of the time! Apart from the embarkation photo we did not see them, they werent snapping you at dinner or every time you got off or on the gangway. You could book a package if you wanted but otherwise the did not encroach...very refreshing! We had read reviews before hand that the Spanish were constantly partying and loud, we actually did not find this a problem at all. In fact better than an all brit cruise because no one reserved sunbeds or left their towels on them at all so you could always get a bed when you needed it. There are lots of nice lounges on board so there was always somewhere to find if you wanted some quiet time. We loved the cosy library and enjoyed the pura vida lounge in the late afternoon. Bar staff were always on hand and no cards to carry as everyone was all inclusive which made a nice change. The gym was small but very well equiped. We didnt use the spa but the saunas were free and plenty of treatments available. The suite guests had a special private lounge which looked lovely, it was the old Captains Club Room from the Island Star Days. There were various theme nights but they werent enforced. However we found it fun to dress up on Arabian Night. Other nights were the Gala Night, Tropical, 70s 80s and White Night. After I booked this I realised it was Easter week and we were a little apprehensiveabout how many kids would be on board. However we hardly saw them. There is an on site kids club and the team kept them out of the way and entertained. The only time we did find them was on sea day, the jacuzzis were hogged by unaccompanied young kids. This is one thing I wouldnt like if I was a jacuzzi lover which I am not really, i woukd then want for for the rule of over 16 years only to be enforced. I have to say that the shows were not our thing, but that is not slating the singing or dancing. They are in Spanish, had they been in English we would probably have been more enthusiastic but we had booked a Spanish Cruise Line so expected that and there were good bands in the public areas so we were quite happy with drinks and cards! Disembarking and embarking in each port was very painless and well organised, never any queueing LAS PALMAS enjoyed strolling round the old town, lovely crafty boutiques and unusual shops, cobbled streets, a nice promenade and very reasonable coffee shops! All within walking distance of the ship. LANZAROTE docked in Areceife at the port furthest from the centre. We had done our research and as we were just there in the afternoon we knew everything in Arecife was shut so we had pre organised car hire from the port for around 50 euros with cicar. We headed to Teguise old town which was very quaint. Then came back through the centre to the coast and Puerto del Carmen which was more touristy but nice for a drink on the harbour side. FUERTEVENTURA Docked in Puerto del Rossario, walked to the bus station, about 20 minutes away, and took the local bus to Correlejo. Fabulous journey, the route took us up to the national park then along the coast line past the famous sand dunes which were stunning. 3 euros and we felt like we had had a proper tour! Lots of shops and a lovely beach front at Correlejo. Would highly recommend this way rather than the organised transfer for 20 euros. AGADIR got a local taxi to take us on a tour for a few hours to see some mosques and give us an hour at the beach and lovely promenade. He would have also included the souk and fabric shops which we didnt want so we had an extra 30 min at the beach. Bartered it down to 25 euros for the three of us. Taxis are waiting outside the ship.they will try and charge as much as they think tgey can get so be prepared to haggle, but there was no issues when in the taxi and we felt quite safe although tge local driving is interesting......! GRAN CANARIA we first walked to the beach which was beautiful but unfortunately too windy a day to appreciate. There is a very long beach promenade to stroll if the weather is good. As it wasnt beach weather we then trecked accross town to a very nice shopping centre, then took a taxi to the old quarter whicb was charming, beautiful architecture and many photo oportunities. Taxis reasonable. We did not do any ship excursions but they did offer a weeks package to be pre booked that seemed very reasonable, we just like to do our own thing. Aft cabins do experience some noise when manouvering into port to dock, we are early risers soit wasnt a problem for us. Each night I requested a flask of hot warer and the bell boys brought it to the cabin within minutes. Disembarkation from the cabins is 8am and cases need to be out by midnight. As we live in Tenerife it was not an issue for us to leave the ship after breakfast but apparently if you stayed after 11am you needed to pay. The one blip we had was on disembarking. We got to the terminal to discover one of our bags was missing. It was a good half an hour before it was eventually located having been put in the wrong area. The security of the cases in the terminal did not seem to be very efficient, no one was checking very thoroughly who collected what. We approached an agent in a panic and she was very dismissive and did not seem to know what to do. We eventually located toourselves after an anxiousperiod. However I am not sure that she was part of Pullmantur, I think they were the port agency that Pullmantur use. I have to say that the service on board was excellent. I woukd not hesitate to cruise with Pullmantur again had they an itinerary that catches my eye and would definately recommend them. Incidently Pullmantur do over 55 years discount.apparently the single supplements are also reasonable. Read Less
2 Helpful Votes
Sail Date: April 2018
I had read a few recent good reviews and also some pretty bad ones. I booked the cruise to meet and celebrate my brother's 50th birthday. Booked well in advance through Vacations to go. I got great service from them, a superb price and ... Read More
I had read a few recent good reviews and also some pretty bad ones. I booked the cruise to meet and celebrate my brother's 50th birthday. Booked well in advance through Vacations to go. I got great service from them, a superb price and no single supplement. I worked in the travel industry for many years and have been on various cruise lines, including Silver Seas, Swan Helenic Crystal etc. So, I had a realistic idea of what to expect for the price paid, which was expect a few faults, maybe a small cabin, mediocre service and entertainment. Well, the ship exceeded all my expectations. Old but Gold. Big, well furnished inside cabin, a largish bathroom, plenty cupboard space, TV with many channels if you needed to watch it. Lots of electric sockets. The formal dining room served excellent food, although you had to ask for more vegetables and for butter with your bread. The soups and salads were tasty, the fish, meat etc also of a good standard and also the puddings. The buffet selection was vast and also had some stand out dishes, the carvery being one of them. Plenty of space even on the days at sea. Excursions were very well run and keenly priced. Embarkation and Disembarkation was quick and efficient in Santa Cruz de Tenerife. The basic drinks package is ample. 3 small minus points. Entertainment in the main theater was awful. Saying that the musicians in the other bars etc were good. The crew are too eager to sell you the upgrade drink package. Agadir is not a good destination, please consider another canary island instead. This was mentioned to me by various people on the cruise of different nationalities. Read Less
4 Helpful Votes
Sail Date: March 2018
This is a port-heavy cruise ideal for those whose primary goal is to get their first taste of the amazing Canary Islands as efficiently as possible and at an affordable price. The crowd was mostly 60+ and Spanish, with a sprinkling of ... Read More
This is a port-heavy cruise ideal for those whose primary goal is to get their first taste of the amazing Canary Islands as efficiently as possible and at an affordable price. The crowd was mostly 60+ and Spanish, with a sprinkling of other Europeans, however, all announcements were made in both Spanish and English and all staff could speak at least some English. Horizon is an older, mid-sized, refurbished ship, but everything was clean, everything worked properly and service was excellent. Food was plentiful and more than adequate in quality. A large selection of alcoholic and non-alcoholic beverages was already included in the cruise cost. Entertainment and activities were limited and often in Spanish only, but with so many hours in the ports, we did not really need them. The islands are amazing, but one must get out of the ports to appreciate their beauty. In Lanzarote, a ship-organized tour of the Lunar Landscapes of Timanfaya is a must. Other islands are best explored by taxi which are affordable and plentiful. Those who do not speak any Spanish would benefit from reserving English-speaking drivers ahead of time. Read Less
9 Helpful Votes
Sail Date: February 2018
This cruise exceeded my expectations. Very good shows, rooms spacious and comfortable and the food was good. It is an old ship but very clean. Staff were excellent. The staff were very helpful and efficient. I would have preferred ... Read More
This cruise exceeded my expectations. Very good shows, rooms spacious and comfortable and the food was good. It is an old ship but very clean. Staff were excellent. The staff were very helpful and efficient. I would have preferred better internet facilities. The ones offered were expensive so I did not join. It would have been nice to join the internet for an hour. We booked a standard cabin for three adults. This was far too cramped and I got another cabin having paid a subsidy which I was glad to do. The ship was very clean and embankment and disembarkment were very easy and well organized. There were some announcements and I think I would prefer not to have to listen to as they were given first in Spanish and later in English. However, they did not bother me greatly as they were kept to a minimum. Enjoyable Cruise. Read Less
5 Helpful Votes
Sail Date: February 2018
The big concern is the sanitary conditions of the non flushing toilets. This should not be part of anyone's vacations nor my problem or should not have to deal with calling & waiting around due to repetitive toilet issues and running ... Read More
The big concern is the sanitary conditions of the non flushing toilets. This should not be part of anyone's vacations nor my problem or should not have to deal with calling & waiting around due to repetitive toilet issues and running around looking for a working toilet in the middle of the night. This is not sanitary with overflowing toilets with feces and blood. This is not anything new to the crew on the ship and the comments made that it is and old ship and will be docked for an over haul in November. When we booked this cruise were never told the language was going to be ALL In Spanish. My travel agent was not informed either. We could not even book excursions because they could not guarantee us that it was going to be in English. If we had of known it was all Spanish we would NEVER have gone on this cruise line. What we were told once we were on the ship was they only speak English depending on how many English speaking people are on the cruise. This is the Caribbean why would it NOT be English? This trip was our 1st trip together as mother and daughter and possibly our last trip due illnesses and my mother being 80 years old. We have been on many cruises and never have experienced anything like this one. WE were hoping for fond memories of our time together as mother and daughter. This was not a great experience and not the memories we were counting on. we were not informed anywhere on line or on the reviews that it was not an English speaking ship. The bigger issue is unsafe sanitary conditions and all the inconveniences we experienced from the toilet problems with time wasted calling and waiting around. Read Less
13 Helpful Votes
Sail Date: February 2018
Decided on going into the sun for one week in February during the winter. We were looking for several land options but the cruise sounded actually better as you can see more destinations. We booked via a tour operator which also included ... Read More
Decided on going into the sun for one week in February during the winter. We were looking for several land options but the cruise sounded actually better as you can see more destinations. We booked via a tour operator which also included airfare and transfers, so in all the package with also the Pullmantur "all inclusive" made this offer a great bargain! Embarkation can be hectic, in spite of pre-registration, you still need to sign forms. Funny as even the health declaration is forwarded via email to you, so all the nitty-gritty details can be done at home. Yes, the ship is 30 years old design, it is still a nice ship to sail on. There is maintenance and carpets have been refreshed amongst other things, but it is not sparkling new ship. Our cabin therefore was renovated but still unchanged in set up from 30 years ago. It is adequate and ok. An other example the gym is very small and not many machines are offered. We found only very friendly staff: smiling, happy people offering all your all inclusive drinks and food happily! There is also Cafe Mocka, a meeting hotspot, offering excellent espressos, caffe latte, cortados or cuppuchinos (luckily for me NO instant muck!). Breakfast and lunch are buffet style and during busy times even the main dining room is open and set with a buffet. For dinner the MDR (2 seatings) offers you a selection of a la cart specials (set ones) and along some daily specials of 2 starters/main/desserts. As the ship is Spanish focused, most food is geared to Spanish taste: paella for lunch along roasts of leg of lamb, etc. Gazpacho is one of the standard soups, excellent tuna steaks as a daily special or little filet steak for dinner during the gala. For us it was a eat as we consider this food as delicious. There are very few small tables (for 2 or 4 persons, most tables excist of 6 or 8 persons), so you will be asked to share the table. We asked the Maitre 'D and he provided a table for 2. Entertainment is also focused on Spanish guests, so there is dance band with live music for salsa and cha-cha style dances, a flamingo music style guitar player but there was also the main band playing with several different singers. Many nights they also sing & perform along a dance group at the theatre. The evening show is at 9pm and in between the seatings for the dinner. Most shows are really good, because all is played 'live'; like ABBA or Beatle night. There was also a Spanish story with music & dancing (nice) and a ballet based on recorded classical music (not so nice). But in all, the ship is alive with passengers amusing themselves and having a real good time at all outlets! There is a casino with gambling machines as I know them from the fairgrounds, where with little money you can gamble. Excursions are sold in advance and on the ship, it was easy to purchase tickets on-boards but remember, you need to be a crowd of at least 10 pax in order to receive a guide who will speak English on that tour. We have done our tours by ourselves: - Santa Cruz Tenerife: take local bus 910 to beach Las Teresitas and hired lounge chairs - Danta Cruz La Palma: as the island deserves a proper visit, we rented a car upon arrival at the terminal and drove to the other coast (60 mts drive), you can drive more around, we just enjoyed the scenic views and stayed there. - Sea day and enjoyed the sunshine, cafe Mocha and there was the gala night - Agadir, Marocco: we pre-arranged ourselves via a local hotel (Riad Villa Blanche) a transfer and enjoyed lunch and spa treatments after a visit to the market. - Arrecife, Lanzarote: rented a car at the pier and drove to the vulcano (45 mts drive). - Puerto del Rosario, Fuerteventura: due to wind and less sunny weather we walked around the town and visited a big shopping mall (best mall of all islands). - Las Palmas, Gran Canaria: we had 12 hours before the evening flight and booked a hotel on the beach (Sercotel Cristina Las Palmas) We would certainly do this package again but we heard that MSHorizon is going to be placed from Dubai same time next year. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise