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1 Helpful Vote
Sail Date: July 2019
The next cruise is already being looked into because we had such a great time. The entertainment was very professional and had plenty of variety. The Dining and food selection had many options to fit even the most picky eater. ... Read More
The next cruise is already being looked into because we had such a great time. The entertainment was very professional and had plenty of variety. The Dining and food selection had many options to fit even the most picky eater. Service is second to none! The views of the Glaciers and ocean creatures were fantastic. We traveled with 18 people from many ages categories. everyone had several things they enjoyed and will remember about their special family vacation. The excursion were fun, timed perfectly, educational, exciting, entertaining and very enjoyable. The activities on the ship were fun and varied. Game shows, mysteries, dancing, games, animal watching, crafting, wine tasting, auction, swimming, just to name s few. The teenagers enjoyed meeting other teens in the youth club. The 18-20 struggled with meeting people their own age and had limited access to appropriate activities for them on the ship. The land portion had wonder coach drivers who enjoyed sharing interesting information about the areas we rode through. One thing that we wished to have done before the cruise started was to explore Vancouver, Canada. The land portion was breathtaking but felt very rushed. I might switch to having the land potion of the trip fist and the cruise second. Read Less
1 Helpful Vote
Sail Date: July 2019
This his the 3rd time we've done this cruise from San Francisco. The first went to Glacier Bay and last year we went to Tracy Arm. The reason we went to both this year was due to a Medical emergency that required a helicopter ... Read More
This his the 3rd time we've done this cruise from San Francisco. The first went to Glacier Bay and last year we went to Tracy Arm. The reason we went to both this year was due to a Medical emergency that required a helicopter evacuation from the ship.Captain Smith told us we'd be missing Juneau and that a naturalist would be coming on for our trip in the arm, Saw the boat pull along side, but never heard a thing durning the cruising on the arm. One rough night, the second night at sea, but we love the bumpy ride.We got thumped one time real good and I sat up and said "earthquake". I got a quick pat on the head and told to go back to sleep. We always chose a room as far aft that we can get. This time we had C743, the last balcony room on the Caribe deck. Balcony is little bigger than most as it has a cutout in the ship structure. The new lamps with the USB port one them are fantastic. The other positive about the Grand rooms are the availability of a plug on the bed side of the room, I'm a CPAP user. Room temperature was easily controlled. Still have the shower curtain stuck to my rear, but that's a Princess shower. Is the ship little rough at place, of course, is she still a beautiful ship, of course. Did n't see any water buckets in the hallways till the last few days. Rust on the balcony, constant upkeep work going on, but it's a ship. We did anytime dining and always got a table of 2 when we arrived, no waiting. Typical Princess menu. Was looking forward to the Crab dinner, out of Juneau, but that one disappointed me. Crab was dry. Bring back the breadsticks. Service was excellent and prompt in the dining room. Reservations for Sabatinis and Crown Grill both filled up quickly. Buffet was standard Princess, with no surprises. I do like the asian dishes that are on the buffet everyday, Liked the addition of the Ernesto Burger at the new Salty Dog grill. Pizza was better than last year. International Cafe is always the am starter. Bar service was excellent as always. Had the premium beverage package, and being only a beer drinker, and was very happy with the expanded beer menu. Package was well used. Didn't do Spa activities. Didn't take any ship sponsored excursions this time.. We have previously gone to the dog mushing camp in Skagway and helicoptered to the Glacier for dog sledding in Ketchikan. We've also done the Misty Fiords sea plan trip, and too many tea services in Victoria. Weather in the 3 ports was great, with the coldest being Victoria. Really foggy approach into Glacier Bay, then it opened up and was beautiful. Saw the first comedian, and he was "entertaining", but not overly funny. Same old jokes on the ship. Did 't go to any of the lectures as we've been to them before. Puppies in the Piazza are always a big hit. Saw a few game shows and trivia, but spent most of my time outside enjoying the sea and the scenery. Already miss the different carpet colors in the hallways, and now the placement of the LED boards in the hallways are another thing. Not all are installed and where are installed,not all are aligned properly. The old brass plaques that helped ship orientation were missed. My wife is direction challenged. Biggest complaint would be our bed was horrible. Several years ago when the "new" beds came onboard, my wife wanted one, this time she couldn't wait to get back to her old bed. Ship didn't feel over crowded for a full boat. Lack of mailbox, does actually mean less garbage in the slot. Save paper. Overall, another great cruise. As Princess regulars, no surprise for us. Embarkation was quick and easy. Got to the ship around 11:30 and went right on, no lines. Disembarkation went very smoothly. I love Princesses San Francisco cruise terminal. Aloha Read Less
1 Helpful Vote
Sail Date: July 2019
Alaska was great! Glacier Bay Alaska was amazing to see and watch the ice fall. We unfortunately were not able to go to Juneau Alaska as planned. There was a medical emergency on the ship and we had to change the course so that the ... Read More
Alaska was great! Glacier Bay Alaska was amazing to see and watch the ice fall. We unfortunately were not able to go to Juneau Alaska as planned. There was a medical emergency on the ship and we had to change the course so that the Canadian Coast Guard could helicopter out and pick up the sick person. The captain and authorities in charge of our cruise decided and worked it out so that we could go to Tracy Arms Fjord instead. It was absolutely stunning and beautiful! We saw small icebergs floating in the water. We saw seals riding the icebergs as the ship went by them :-) It did not take the place of Juneau Alaska but was definitely worth seeing. Make sure you do the train in Skagway. Preferably in the afternoon as it was very cloudy in the morning when we went and did not see the full mountain views that supposedly is so beautiful. The views we had were really good but did not experience the full beauty due to the clouds. The zip lining was great in Skagway also. We saw the lumberjack show in Ketchikan and we really enjoyed that. We also did a jeep and canoe excursion in Ketchikan. The jeep ride was fun though may be a little short. The canoe ride was not what we expected as there were 30 people in one canoe and we were hoping for something more personal. The guides were great. They also offered a snack and nature hike during this excursion which we enjoyed. The Butchart Gardens were beautiful! It would have been nice to have more than 1.5 hours there so we hope we can go back someday. We only had 30 minutes in the butterfly gardens and again would have enjoyed more time there. Read Less
Sail Date: July 2019
Star princess Crew is the friendliest , service is top notch. They go above and beyond to make your stay a great experience. Our only complaint was the AC in room and refridgerator not working properly. The TV was in a bad spot when you ... Read More
Star princess Crew is the friendliest , service is top notch. They go above and beyond to make your stay a great experience. Our only complaint was the AC in room and refridgerator not working properly. The TV was in a bad spot when you came in off balcony you would bang your head. The entertainment was extraordinary like broad way shows from New York city. The cruise director Gary was the best. the room service the room stewards, bar tenders dining was top notch. The shops were expensive not much variety, the effy jewelry staff were very pushing when you walked by . The photos were great but way over priced, and so many people didnt buy there picture and they get thrown away. what a waste of paper. give people cheaper prices and you will sell more. the ship was very clean and fresh flower were in all bathrooms. The staff made getting on and off the ship run very smooth. the excursions were great except for victoria canada, we got into port in the evening everything was closing excursions were cut short to get back to ship and fireworks were canceled. This was our first time cruise, because if the staff I would consider going on their ship again. Read Less
Sail Date: July 2019
We actually purchased this cruise at a Benefit Silent Auction. The ship was beautiful and immaculate. Staff and entertainment were outstanding, Cruise Director was really enthusiastic and fun and loved the comedian. There were lots of ... Read More
We actually purchased this cruise at a Benefit Silent Auction. The ship was beautiful and immaculate. Staff and entertainment were outstanding, Cruise Director was really enthusiastic and fun and loved the comedian. There were lots of activities as well as entertainment and because we did 4 excursions missed a lot, I would love to take the same cruise and just stay on the ship to take advantage of everything. Our excursions were booked through Princess and all met our expectations, very informative, with good travel guides. Transportation provided for these was good except a couple of times we did have a long walk off the ship to the buses or trams. My husband had hurt his knee just before we left on our trip so we even changed our excursion in Victoria from the walking tour to the double decker bus ride which was great. (Our daughter and my sister, who cruised with us, felt that was an extremely long walk and they had a hard time getting a trolley to get to the ship on time.) We did find that the Excursion Desk had rather limited hours though. Food was great and we were offered lots of different options. We had the "anytime dining" which worked well for us, and loved going to the dining room for breakfast rather than the buffet although both offered lots of options. I would have liked to see a couple more seafood offered (mainly crab legs) All of the wait staff were extremely friendly and all had interesting stories about their lives on the ship, always made us feel very pampered and special. For lunch we either did the buffet or one of the smaller specialty food booths and took advantage of the two complimentary lunches in the Crown Dining Room which were outstanding! Liked the idea of having 24 hour room service although we never used it. The lady that took care of our room for us was super nice, and always asked if things were OK or if there was anything else she could do for us. Room was very nice and we loved our outside balcony but bathroom was super tiny. Lots of closet space though. Didn't use the Fitness facility. Would have liked an adult swim time. I think Princess might be a little pricier than other cruise lines but well worth it. We were celebrating an anniversary and loved that there were balloons and a big card to greet us at our cabin as well as a special dessert one night. No problems either getting on or off the ship and appreciated the extra help we got with our luggage. Read Less
Sail Date: July 2019
This was our first trip on Princess Cruise on the Star Princess, a 7-day cruise to Alaska! We knew the service, the food and people were going to be excellent, we heard it from family and friends. We left from Seattle and from the onset we ... Read More
This was our first trip on Princess Cruise on the Star Princess, a 7-day cruise to Alaska! We knew the service, the food and people were going to be excellent, we heard it from family and friends. We left from Seattle and from the onset we knew this was going to be a great trip! We arrived at the port and our bags were taken right away to the ship. We were escorted onto the ship by the wonderful PC staff who made the check-in process easy. When we arrived at our room, our bags were already there. This first night at dinner set the tone for our entire trip. We did not expect a simple act of kindness to make our experience even better. My father is a stroke survivor. He uses a wheelchair and has limited speech. At dinner each night were Head Waiter, Suvio; our waiter, Syam, and assistant waiter, Gusti. An attentive, fun and especially kind team. Suvio set the standard of Kindness. He saw my mother cutting my father's food and came over to do it for her. This was natural, not a dining room service. It was from the heart. During our entire cruise, Suvio pushed my father's chair to the table, cut his food, asked how everything was going throughout the night and then pushed my father's wheelchair out of the dining room. If you are a person with a disability or have a family member with a disability, you will understand the sometimes loss of social value when you are among others is difficult. Working to have a meaningful life and experiences seems harder than it should be and being a family member trying to make that happen for the ones you love is even tougher. Of all the wonderful experiences on the ship, this was the exception. We felt like family. To see my father smile with all his struggles was the most precious moment for us. He looked forward to dinner each and every night. Princess Cruise offered my mother and father ease in coming on and off the ship; a beautiful, accessible cabin with a balcony to see the wonderful ports and sites of Alaska. Terrific shows and activities for all of us to participate in as a family. My daughter loved the teen activities and met new friends from other states. The food was delicious designed, prepared and served by a wonderful chef, culinary team and staff. A special shout out to our Princess Cruise Specialist, Tammy Lank. She helped us arrange the cabins for our family and friends. She took great care in helping us choose an accessible cabin for my parents near the elevators and choose our interior cabins a few doors down from them. This was our first time on Princess Cruise. It will not be our last...Mahalo and A Hui Hou (Thank you and until we meet again). Read Less
Sail Date: July 2019
My husband chose this trip to Alaska as a birthday surprise for me. Since, I have always wanted to visit Alaska and my favorite way to travel is via cruise, this created a trip of a lifetime. What an AMAZING surprise!!! The Golden ... Read More
My husband chose this trip to Alaska as a birthday surprise for me. Since, I have always wanted to visit Alaska and my favorite way to travel is via cruise, this created a trip of a lifetime. What an AMAZING surprise!!! The Golden princess provided a home away from home with elegant to causal dining with meals made for royalty and decadent desserts. They even put into consideration my allergies to shellfish and gluten. For folks doing Keto, they even have decadent sugar-free desserts. Everyone working on the ship treats you like royalty too. They truly know just how to make you feel special. The bed we both agree was heavenly. The only thing that we would've done differently was to book a room with a balcony. If we had had a room with a balcony then it would have made viewing the glaciers more pleasant, from the room instead of on the cold outer decks. Once again, the staff took care of us with warm blankets to get wrapped up in and hot specialty drinks. Every night after dinner there was a show, either musical or a comedian. To make a long story short, our stay aboard the Golden Princess made for a tearful goodbye on disembarking. Thanks Princess for making our journey to Alaska a memorable time. Read Less
Sail Date: July 2019
We chose this cruise for the itinerary - visiting some Norwegian ports we've not been to before and a new country, Iceland, which I've always wanted to visit. We weren't disappointed - fabulous scenery, extremely lucky to ... Read More
We chose this cruise for the itinerary - visiting some Norwegian ports we've not been to before and a new country, Iceland, which I've always wanted to visit. We weren't disappointed - fabulous scenery, extremely lucky to get great weather, and really liked the Sapphire Princess - just the right size as it didn't feel too big or crowded even on sea days. And its had a bit of a refurb so felt a bit more modern and up to date. No complaints at all about food, service, the ship and entertainment was top notch, from the production shows to the guest entertainers. We did mostly our own pre-arranged tours or in some ports just got off the ship and walked around. Beautiful and dramatic scenery especially the fjords in Norway and the geothermal areas in Iceland. Either way we got a really good feel for the countries we visited. A great 2 weeks. Thanks Princess. Some tips for excursions if you are thinking of this itinerary: Bergen - we've been before so skipped the trip up the mountain and just walked around town. Visited the Ice Bar which was fun (and cold but you get parkas and gloves to wear). Flam: we booked the Flamsbana railway in advance online but if there is more than 1 ship in, most of the slots will be booked already by tours. Lovely views, sit on the right hand side of the train if you can. Gerainger - we walked up to the Fjord Centre along the waterfall, you can then follow the path further uphill to Flydalsjuvet for great views down the fjord. Alesund - nice walk around the town, and then follow the path to the park and steps up the hill for great views from Byrampen viewpoint. There are further trails around the hill. Akeyuri - we did a tour with FAB travel to Myvatn, Godafoss, and stop at Myvatn Nature Baths - great outdoor pool, smaller and better than the Blue Lagoon. Isafjordur - walk around the small town, not much there. Visited the Culture House and had a nice coffee and great cakes at one of the small bakeries. You'd be better booking a tour to see more of the Westfjords area. Grundafjordur - we booked a small group private tour with another group of passengers who we got in touch with via Cruisecritic forum. Booked with Wild Westfjords, tour of Snaefellsnes Peninsula, well worth it and bit cheaper than Princess. Reykjavik - we did a small group tour with Saga Travel, booked online in advance, for the Golden Circle. Great tour. Dropped off in Reykjavik after, had a walk round town then back to the ship, about 35 mins walk along the waterfront. There is a shuttle but charged 10 euros pp one way. The walk is easy and nice weather so we walked instead. Read Less
4 Helpful Votes
Sail Date: July 2019
Just completed a 14 day cruise to Norway and Iceland. It was our best cruise yet, the stops were great, especially in Iceland. We met some great folks and as usual the staff were top quality. From the point we arrived in Southampton ... Read More
Just completed a 14 day cruise to Norway and Iceland. It was our best cruise yet, the stops were great, especially in Iceland. We met some great folks and as usual the staff were top quality. From the point we arrived in Southampton everything ran like clockwork, its so easy to embark. The food on board is excellent wherever you decide to eat. we mostly went to Horizon. The bars on board are great, we used Churchill's mostly, its like being in your local at home, it tends to be quieter than the other bars. We did our on exploring in all ports, this is made easy as all stops had a tourist centre, and with some planning beforehand. The Platter and the Destination Expert Videos are very helpful. If I have any disappointment, then it was the last 3 days at sea. It was good to relax, but another stop on way home would have broken up the time. Next years cruise booked on board, another good deal. Read Less
Sail Date: July 2019
We had not been to any of these ports. It was a great cruise. Enjoyed all the ports. Had a great time, The Staff were great met lots of new friends overall a great cruise Only one negative it was summer time in Europe and it was warm ... Read More
We had not been to any of these ports. It was a great cruise. Enjoyed all the ports. Had a great time, The Staff were great met lots of new friends overall a great cruise Only one negative it was summer time in Europe and it was warm and lots of children . Paul; the cruise director was great. Entertainment was fantastic, Overall a very good cruise the ports were easy and we did most on our own with out a tour. We had not been to any of these ports. It was a great cruise. Enjoyed all the ports. Had a great time, The Staff were great met lots of new friends overall a great cruise Only one negative it was summer time in Europe and it was warm and lots of children . Paul; the cruise director was great. Entertainment was fantastic, Overall a very good cruise the ports were easy and we did most on our own with out a tour. Read Less
2 Helpful Votes
Sail Date: July 2019
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. ... Read More
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. The only thing I wished is that I’d be able to track the kids under 18 in the other 2 state rooms since we had 3 rooms. But because of their age the app wouldn’t allow me to track them but we all have iPhones so we just texted. WiFi plan purchased workers really well, especially being in the middle of the ocean. Food was tasty and lots of options for the picky or for adventurous taste buds. Didn’t eat 1 thing I didn’t like. Plenty of areas to sit and relax, didn’t feel over crowded in any areas (obviously many people at pools on hot days, but there are multiple pools so it didn’t seem to bother anyone and didn’t seem over crowded). There’s about 4-5 smoking areas. Rooms were stayed on top of, very clean, service was great. The staff remembered your orders or likes almost immediately. Made for a very personal feeling. Entertainment was funny and there was always something going on somewhere. Princess cruises has it down pat all the way around. Looking into sailing with them again next summer. Embarking and disembarking was soooo quick and easy too! Read Less
2 Helpful Votes
Sail Date: July 2019
We love Princess and it services. The Buffet is outstanding...service can not be matched by and other cruise line. Carribean Princess and it staff are wonderful. Our Cabin (P327) was maintained the way we would expect. If we did ... Read More
We love Princess and it services. The Buffet is outstanding...service can not be matched by and other cruise line. Carribean Princess and it staff are wonderful. Our Cabin (P327) was maintained the way we would expect. If we did not see something we would ask for it and sure nough it would be there by the next day. Our dining on board (anytime dining) was superb.,......the waiters advised what foods would be good and which we would enjoy the most. When we ask for something in the dining our waiter would get it and always make sure it was the way we liked it. If something was not right the staff would make every effort to correct it and provide perfection. We enjoyed the "Production" shows very much. However we do not enjoy comedians and jugglers......perhaps when we younger we may have enjoyed them more. Comedians do not use their microphones properly so the entire ordience can hear them. Only the first five (5) rows of people in attendance laughed at their jokes. Obviously everyone in the sixth row and further could not hear them. Read Less
Sail Date: July 2019
This was a great cruise in so many ways. We traveled with good friends and all of us had a wonderful time. Service was excellent, staff was friendly, food was good, ship was well maintained, beds were greatly improved since our last ... Read More
This was a great cruise in so many ways. We traveled with good friends and all of us had a wonderful time. Service was excellent, staff was friendly, food was good, ship was well maintained, beds were greatly improved since our last sailing on the Caribbean Princess, and itinerary was perfect. Club Class dining was well worth the extra expense - we had the best service and every meal was great. Adult only pool was very nice on sea days, entertainment was good and there was a nice variety of activities. Staff in boutique stores were phenomenal (Effy, Swarovski) - even got to try on a 45 carat tanzanite necklace - amazing!!! Complimentary wine/champagne events were also a nice addition. The only constructive feedback I have is around the art auction. We've attended art auctions on numerous cruises and have collected several pieces along the way. We intended to purchase art on this cruise, too, but auctions weren't as fun or accommodating as we've experienced in the past or on other cruises. Champagne was extremely limited and all glasses were filled 3/4 of the way with orange juice. I don't drink orange juice, so I didn't get to have any champagne. I mentioned this to one of the staff, and she promised to send a bottle of champagne to our room, but this never happened. During the auction, I tagged four pieces of art to bid on but they never brought them up for action after almost 2 1/2 hours of sitting there. I mentioned this too as we were leaving and they just apologized - there wasn't any personal follow up to help us make a purchase. We also stopped by the art gallery at least 10 times to discuss the art we were interested in but no one was there. So, while some of the art events they hosted were okay/nice (Peter Max showing in art gallery), the overall experience was left to be desired and worse, we left the cruise without acquiring any new pieces. While the art auction experience wasn't the best, we will definitely cruise on Princess again and overall, we had a fabulous time well worth what we paid. We will definitely opt for Club Class on all future cruises and are already planning our next one for the Fall 2019 or Spring 2020 in the Caribbean and another one overseas in the Summer or Fall 2020. Can't wait! Read Less
1 Helpful Vote
Sail Date: July 2019
My agents recommendation. Travelling with my daughter who was a first time cruiser we had three days in Athens before boarding and then a magical two weeks of discovering the ship and the 9 ports and finishing in Rome. Everything ran so ... Read More
My agents recommendation. Travelling with my daughter who was a first time cruiser we had three days in Athens before boarding and then a magical two weeks of discovering the ship and the 9 ports and finishing in Rome. Everything ran so smoothly getting on the ship and getting off,no hiccups luggage was out there waiting . After tours on shore and before we entered the ship the staff were waiting for us with cool towels and cool drinks , we were all very grateful as the days were very hot. Once back onboard it was so hard to fit all the things in entertainment etc plus choices where to eat . There were so many choices of where to eat , lots of variety and food was top class wherever you went, service at all of them was impeccable, entertainment was entertaining great songs , costumes and staging.Loved seeing people compete, having the courage to get up and sing in the Voice of the Ocean. I could have kept cruising , I was the lucky winner of Stanley the Bear...Can hardly wait to cruise again with Princess. Read Less
1 Helpful Vote
Sail Date: July 2019
We took the land part of the cruise first and then rode the train to Whittier where we boarded the ship. The medallion use on the ship was so easy to set up and use. It was so nice not to have a key to board or to open your stateroom ... Read More
We took the land part of the cruise first and then rode the train to Whittier where we boarded the ship. The medallion use on the ship was so easy to set up and use. It was so nice not to have a key to board or to open your stateroom door. Embarking and disembarking was easy with the medallion. The ship is huge. It is easy to get lost but the crew is very helpful if that should happen. The cruise director on land (Debbie Whelan) was terrific. She was witty and informative and kept you up to date on to your next move etc. The lodges in the Denali National Park were wonderful as were all staff members and tour people. Couldn't ask for better. The train ride to Whittier was great. Conductor and crew were very informative and funny. Kept the 8 hour ride very enjoyable. Having the medallion made it easy to board the ship upon arrival and at each stop that it made. The different tours to take were a little expensive. The few tours we took were worth it. We did not do the $200 or over tours, that is up to each individual to decide on. The rooms on land and on the sea were great. Very comfortable beds and pillows and the rooms were kept clean and comfortable. We had a mini suite which was worth the price. The room was spacious enough to move around. The food on the ship was excellent whether you ate in the dining rooms or the buffet tables on Lideo deck 16. The entertainment was excellent. The comedians were terrific as was the crew entertainers that sang and danced. All in all, this trip was amazing. Read Less
1 Helpful Vote
Sail Date: July 2019
I just completed my second Alaska cruise and it was amazing but what will make this cruise stand out in my memory was the crew of the Royal Princess. For this trip, I joined five others so we had a group of six and two ended up in ... Read More
I just completed my second Alaska cruise and it was amazing but what will make this cruise stand out in my memory was the crew of the Royal Princess. For this trip, I joined five others so we had a group of six and two ended up in wheelchairs just before the cruise. That last fact (ended up in) was important because only one of them had a handicapped room. The cruiser with the wheelchair and non-handicap room could not even get his chair into the room on the first day. That was true until a crew member suggested a method that even allowed him to maneuver it without help. It was still tight in the room and I would suggest that anyone finding themselves in need of a last minute wheelchair try to get a better room and/or use a transit chair but what is important here is how helpful the crew of this ship was to mobility challenged cruisers. They were more amazing than the stunning Alaska scenery!! The trip was a complete success and it was due both to the quite unique sights and sounds of Alaska and to the competence and kindness of the crew of the Royal Princess. Over and over no matter what the location (dining room, theater, Piazza, store or even cabin hallway) the crew always stepped in to help clear the way or make it easier for the wheelchair bound to relax and enjoy the event. This ship is a pure joy to be on. The events and entertainments are all great fun, without exception! Because of Princess's partnership with the Discovery channel, this cruise had interesting lectures and guest speakers that enhanced our enjoyment of the unique Alaska sights. With six people, came six different ideas of what "fun" meant and yet each of us found exactly what we needed on this cruise. I will sail Princess from now on. They not only offer great locations but they back up their offerings with great service and that makes a great vacation for everyone! Read Less
5 Helpful Votes
Sail Date: July 2019
Princess Cruise Lines did an outstanding job making my 2nd cruise experience one to last a lifetime. From the efficiency and professionalism of the staff/crew to the on board decor, I couldn't have been more pleased. The Food ... Read More
Princess Cruise Lines did an outstanding job making my 2nd cruise experience one to last a lifetime. From the efficiency and professionalism of the staff/crew to the on board decor, I couldn't have been more pleased. The Food selection was fantastic and the Dining experiences were beyond compare to previous cruise experience on a different carrier. The Shore excursions were fantastic and the staff did and excellent job keeping the 3000 plus passengers flowing with ease. Ports were great - Though perhaps overkill on the amount of jewelry shops per port. Highly recommend Skywalker lounge and DJ Eleven for a fun night of dancing, and Daniel as your waiter at Curtis Stone's SHARE restaurant. Even with the amount of people per cruise ship -I still felt like I could always find a quiet corner when I needed some alone space. Buffet can be difficult in the early morning to find a seat, But plenty of Outdoor tables and chairs to pull up and see the amazing View. Read Less
Sail Date: July 2019
Can’t say enough about our experience. From start to finish the Princess staff was superb. Their telephone agents were helpful answering and assisting me with all of my crazy questions prior to the cruise. While prebooking excursions ... Read More
Can’t say enough about our experience. From start to finish the Princess staff was superb. Their telephone agents were helpful answering and assisting me with all of my crazy questions prior to the cruise. While prebooking excursions they took time to answer questions I had. Once cruise time came, the check in process was seamless and so was the service. Smiles were everywhere on the faces of the staff and they were always willing to help. No request seemed to small or to big and all requests were handled with a smile. The food was phenomenal. We loved that you served cold cuts ar breakfast as well as standard breakfast fare. The fresh fruit was amazing! I wish my grocery store carried fruit as fresh as you offered your guests! Loved the pizza too. On ship activities offered something for everyone. From jewelry making to painting to bingo and Zumba. We all found something to do. Loved the back of the house tour. I also recommend sitting in on the naturalist talks as well as the talks given by the park rangers at Glacier Bay. I wish we had more time in Ketchikan and Victoria; however, I know that with all of the cruises coming in and out of Alaska and Canada timing is difficult. And I certainly would not want to lose time in Glacier Bay! Thank you Princess Cruises for making our experience so amazing. We can’t wait to take another cruise with you all and are already planning our next adventure. Read Less
Sail Date: July 2019
First I would like to give a shoutout to Denise Norwood who helped coordinate our flight, transfer to and from ship, our room, dining options and flight home. At one point I had a problem and she took charge and did not give up until she ... Read More
First I would like to give a shoutout to Denise Norwood who helped coordinate our flight, transfer to and from ship, our room, dining options and flight home. At one point I had a problem and she took charge and did not give up until she corrected it and kept me in the loop every few hours. Thank you Denise. The Ruby Princess is a beautiful ship. We were so impressed with the size and the cleanliness of the ship. Our cabin was clean and the beds were comfortable. The shower was a little tight, but the water was nice and hot. The food was excellent. The buffet had so many choices and everything was fresh .there were so many activities on the ship and the entertainment was awesome. The casino was great. The service on the ship was above and beyond our expectations. We enjoyed all our shore excursions, we just wished we had more time in some ports. My grandson had the time of his life and wants to go again. He loved getting , hot dogs, pizza, milkshakes and smoothies . He gained 7 pounds and loved every ounce of it. I would like to thank the crew for their excellent service. Getting on and off the ship went fast and smoothly.we met so many people from all over the world and they all worked together like one big happy family. Read Less
Sail Date: July 2019
This cruise was so much fun. 1) Definitely get off the ship at the ports. The princess excursions guarantee you won't miss the ship departure. 2) Pack for rain! 3) Eat breakfast in the restaurant at least once because the ... Read More
This cruise was so much fun. 1) Definitely get off the ship at the ports. The princess excursions guarantee you won't miss the ship departure. 2) Pack for rain! 3) Eat breakfast in the restaurant at least once because the fresh coffee, service and food were nice to enjoy at a relaxed pace! 4) Go to the special entertainment on port nights! They had Irish dancers and ballads when we were docked in Ireland and Scottish bagpipes when we were in Scotland. So much fun to have the local experience. 5) Kids club looked fun but our 12 year old hung out with us mostly. It was great to have family time at all the trivia games, movie nights and karaoke! 6) Get to know the service staff. They have interesting stories and once they know you better they really look out for you and make sure everything is great. 7) Don't hesitate to ask! Our luggage got rained on during a connecting flight and our cabin steward offered to have a few garments cleaned and pressed as they were ruined by the rain...at no charge! e loved every port and did the Princess planned excursions which were all great! We did one excursion on our own totally (hiked to the train station, bought tickets, navigated the city by ourselves) it was a great way to see the city so if you have good health and don't mind doing the homework to get tickets, maps and know what you want to see it is totally doable in all these english speaking countries (minus Paris, France of course!) We were travelling with mixed ages 12-84 years young and there was something for everyone! Crew was awesome! Read Less
1 Helpful Vote
Sail Date: July 2019
My adult son and I sailed on the Crown mid-July 2019 around the British Isles. Overall, it was a very fun experience that we'd consider doing again, perhaps with the whole family next time. Neither of us had been to UK or Ireland ... Read More
My adult son and I sailed on the Crown mid-July 2019 around the British Isles. Overall, it was a very fun experience that we'd consider doing again, perhaps with the whole family next time. Neither of us had been to UK or Ireland before, and this cruise allowed for us to get a quick overview, giving us some ideas of what we might want to see in more depth later. We stayed in an inside cabin near the Terrace Pool (deck 14), so it was easy to get outside to look around and also up to the buffet to get breakfast or a snack. The room was small but very comfortable with plenty of storage for the two of us. It was also very quiet. We had some minor problems with the TV and the toilet that were quickly resolved. We ate dinner in the dining room most nights and enjoyed almost everything. There was usually a good variety on the menu. Service was always friendly and efficient. We ate in Anytime dining room and never had to wait for a table, though one night there would have been a 15 minute wait if we hadn't been willing to sit with others. We ate breakfast in the buffet. There was a wide variety of consistent breakfast options each day (eggs, breakfast meats, breads, pastries, cereals, yogurt, fruit). If you couldn't find something you like, you're too picky! They opened up a second serving area (Cafe Caribe) as well as the Horizon Court to accommodate the large crowds at breakfast. Remember, there's over 3000 passengers aboard, and most are going to be trying to eat breakfast in the buffet at the same time especially on a shore day. I saw several shows in the Princess Theatre. I felt that the entertainers were competent, but not really to my taste. I'm 60, but felt that the entertainment was geared to people in my parents' generation (maybe??). I went to a couple of the trivia nights, and they had some fun silliness. I occasionally poked my head into some of the lounges to hear performers, but found myself cringing because they were singing songs that didn't suit their voices or their musical style. I felt that Princess typically did a good job with disembarking/disembarking at the various ports. The longest wait was for a tender in Guernsey--about 10 minutes--which isn't bad at all. They also usually worked well with local transportation to help passengers get to the heart of what was available to see in each port. For instance, in both Cobh and South Queensferry, it was VERY easy to get to public transportation to get into Cork and Edinburgh. The one annoying exception was Dublin. Princess charged 20 euros for a 3-4 mile bus ride to downtown Dublin per day. That's the better part of $100 (2 days) for my son and I to travel less than 15 miles total--ridiculous! Because this needed to be a "budget" trip for us, we took the free port bus (passengers aren't allowed to walk around the ships because it's an active commercial port), which dropped us off nearly a mile and a half away from the nearest easy public transportation (Luas). I'm surprised that Princess (and the other cruise lines) hasn't worked out a better arrangement with shore transportation with those in Dublin. Maybe a shuttle to the Luas or have one of the HOHO bus companies actually come to the ship. (OK, rant finished!) Brief review of ports: Guernsey--beautiful! Wasn't expecting anything, but it was a great visit. Cobh/Cork--Very easy to take train into Cork, but then a bit of a walk from station into town. Beautiful blend of old and new. Quite a bustling downtown in Cork. Dublin--Guinness tour is over-rated and over-priced I think--very slick, but it feels like advertising and has more flash than substance. Little Museum of Dublin gave a GREAT overview to the city. Emigration Museum provided great context for why so many people are from Ireland. Belfast--Highly recommend HOHO. It gives an overview to the city itself with the second half giving an overview to the troubles. We enjoyed the Ulster Museum, which has a little bit of everything in it, and the botanic gardens, which are immediately outside the museum. Greenock--We ended up getting a slow start to the day so didn't want to chance taking the train into Glasgow and not getting back in time. Wish we'd been in port longer. Invergordon--This was the only port we pre-purchased an excursion because I could tell it would be hard to get to places without a knowledgeable guide. Tour was with Invergordon Tours, which I HIGHLY recommend. Small busses (about 14 people), great tour guide (Joan) who gave us a sense of what it might be to have lived in this area. Plus she has a great singing voice. It was a very enjoyable itinerary (Dunrobin Castle, Glenmorangie Distillery). Gavin, the company founder/owner, pays attention to details to make sure his guests (and you're treated like guests, not customers) have a good time and get a flavor of the highlands. Edinburgh--Wow! Beautiful gardens. I really enjoyed the National Museum of Scotland and the National Portrait Gallery. We didn't do the HOHO here, but i think I wish we had. Read Less
5 Helpful Votes
Sail Date: July 2019
Our family of four (kids ages 8 and 7) was as impressed with Princess as ever. This was our 7th cruise with the line. The ship was condition was excellent, given its age with new Medallion Class technology having debuted. Our favorite ... Read More
Our family of four (kids ages 8 and 7) was as impressed with Princess as ever. This was our 7th cruise with the line. The ship was condition was excellent, given its age with new Medallion Class technology having debuted. Our favorite features are the fast internet speed, your cabin door automatically unlocking when you approach and being able to order a drink without having to move from your seat. The food, service, embarkation, debarkation, tender operation and kids club were all superior. The one area that needs attention, in my opinion, is entertainment. We have been watching the same production shows for the last 4 years. We were also surprised to be asked for our passports after boarding. An explanation letter about Irish law would have been appropriate as this is not common practice on cruises we have been on. Though we cruise often on many cruise lines, Princess is our favorite. We were so impressed by the Crown that we put down a deposit on a future cruise before leaving the ship. Read Less
2 Helpful Votes
Sail Date: July 2019
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand ... Read More
I wanted this cruise to see the great Baltic capitals. Mission accomplished. One can only get an overview on these sorts of deals, but I felt that all our guides in the cities we went to were very knowledgeable and helped us understand something of the people and the things we were seeing. The ship is large, but never felt crowded. We sailed with my energetic ten year old granddaughter. She wanted to swim every day and had never been to a buffet before! She did not want to participate in any of the youth programs on the ship. Food on the cruise was uniformly excellent. Wee had anytime Club dining as Suite passengers and the food, service etc was excellent. We ate lunch either onshore or the buffet. Breakfast is in Sabatini's for Suite passengers, and one can order whatever one wants. Since very few are there the service is excellent. We only went to two shows, one was good and the other was excellent. All in all a very nice experience. Read Less
2 Helpful Votes
Sail Date: July 2019
Had never cruised Princess before but chose for the port intensive itinerary of places we had always wanted to visit. Crown Princess exceeded all my expectations. Service & food were excellent. Horizon buffet offered an abundance of ... Read More
Had never cruised Princess before but chose for the port intensive itinerary of places we had always wanted to visit. Crown Princess exceeded all my expectations. Service & food were excellent. Horizon buffet offered an abundance of choices and variety. Staff was friendly and helpful. Excursions were well organized and guides enhanced the experience. Especially liked the Discovery tours in Guernsey & Cork. Yes - we kissed the Blarney Stone - was one of our favorite excursions. Would have liked more time in Edinburgh. Invergordan was a surprise. The locals were prepared for the cruise passengers and greeted us warmly. The visit to Normandy and the American Cemetery was exceptional and emotional. Our group was there when the chimes played the Star Spangled Banner and then Taps - no dry eyes after that! Ship never seemed crowded and was very clean. Cabin had plenty of storage space. Would definitely cruise with Crown Princess again. Read Less
Sail Date: July 2019
I would highly recommend this trip! The cruise staff were excellent! Food outstanding - and plenty of it!! Entertainment was varied - there was something for everyone!! We really enjoyed our excursions - especially the helicopter ride ... Read More
I would highly recommend this trip! The cruise staff were excellent! Food outstanding - and plenty of it!! Entertainment was varied - there was something for everyone!! We really enjoyed our excursions - especially the helicopter ride to the glacier as well as whale watching, crab eating, zip-lining, and whitewater rafting. The exercise classes available were great as well as the Lotus Spa massage, manicure/pedicures. We had a medical emergency and the doctors and nurses were very knowledgable, professional, kind, caring - especially at 1:00 a.m.!! They made all of the difference in the world to our trip! My sister renewed her 25th Anniversary wedding vows with her husband which was a very touching, beautiful night!! We loved the last night eating in the Bayou dinning room where we got to celebrate all of the workers there! We loved that the cruise staff was diverse and from all over the world!!! Read Less
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