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6,037 Princess Cruise Reviews

Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu ... Read More
Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu virtually every day. Most of the bars were empty most of the time. Where were the 3000 passengers ? Piazza always had good entertainment especially the great violin duo. Staff very friendly & helpful. Excursions were good, tour guides very knowledgeable and likeable. Lots of people seemed interested to buy expensive jewellery, art, perfumes, etc. Seemed a waste of money to us. Embarkation was the worst disaster anyone of the 3000 passengers had ever experienced as we waited outside in the LA heat while they fixed a computer failure. The proverbial Black Swan. Disembarking however was well organized and a breeze in Ft. Lauderdale. It was worth the money ! Read Less
Sail Date March 2020
Excellent trip all went well emergency entertainer added in Fremantle was a nice surprise. All fill in Acts were very good as were the large showtime shows in the Theatre. The waiters in the Marquis Restaurant & Horiizon Court ... Read More
Excellent trip all went well emergency entertainer added in Fremantle was a nice surprise. All fill in Acts were very good as were the large showtime shows in the Theatre. The waiters in the Marquis Restaurant & Horiizon Court buffet were attentive, helpful & friendly. The cabin staff also very good, kept the cabin very clean and stocked with fresh towels. The cabin had plenty of coat hangers and a soft bed. The cruise staff were continuously cleaning, giving us a sense of safety. The wash tubs at the buffet were very efficient to keep guests safe as possible from the Corona virus it being so easily passed to everyone at this time. We visited Albany, Port Lincoln, Adelaide & Kangaroo Island,but our voyage finished there due to Burnie in Tasmania and Melbourne closing their ports to cruise ships,due to the virus. Princess has offered a geneorus refund with two refund choices for our loss Worth another cruise ASAP Read Less
Sail Date March 2020
2 nights 3 days to Sydney, we got to the terminal at the correct time to find every one else had the same time ,so 45 mins doing the bag line shuffle , we climbed on board as so many Brisbane folks also did , there where the normal bars, ... Read More
2 nights 3 days to Sydney, we got to the terminal at the correct time to find every one else had the same time ,so 45 mins doing the bag line shuffle , we climbed on board as so many Brisbane folks also did , there where the normal bars, entertainment ,shops we choose a widow cabin as not worth a balcony for the short time trip , the first night was the band on deck ,as we left port ,then they had the bands playing after the evening meal ,in the bars , the entertainment was the comedy show , which was very funny , thes day at sea was a bit slower as the activitys where less then we thought but there where movies on the TV to which we watched , as the evening came we then watched the on deck movie ,we have 2000 people on board yet i counted 10 people watching this movie , for us more room , on arrival in Sydney we waited till the breaky line was slow around 8 am , by this time the line had less then 5 people simply walked in loaded plate and off to the seat , finally finished we simply headed to the gang way and left as our bags where carry on ,so easy , then off the gangway and into the heart of Sydney Read Less
Sail Date March 2020
My sister and I chose this cruise because it was stopping at places we had never been to before and we wanted to see the old locks of the Panama Canal. It most definitely will be a cruise we will not forget! I can't believe how much ... Read More
My sister and I chose this cruise because it was stopping at places we had never been to before and we wanted to see the old locks of the Panama Canal. It most definitely will be a cruise we will not forget! I can't believe how much the world changed in the 10 days we were gone! I asked my doctor if it was safe to go and he said yes when I told him the itinerary. Well, everything went well through the airports, but when we got to the cruise terminal, we had to wait and wait to go through the TSA screening of the luggage, etc. Once we were on board, the mini suite was much like mini suites on other Princess ships except the couch was terrible, we put bed pillows on it to sit on (helped some). The weather was terrible the first 2 1/2 days, the ship was rocking terribly and we couldn't go out on deck. It was hard to walk and we really missed using the Sanctuary. The Sanctuary is our treat to ourselves when we sail with Princess. After the first day and a half, they started serving us at the Horizon Court and there was nothing on the tables. Princess was very diligent in keeping everything clean and it paid off as at the end of the voyage the captain announced we did not have anyone with the corona virus and only a handful of people with any sickness. We couldn't dock at Jamaica because of the weather but we had a fabulous tour with Josie from Dora the Explorer in Cartagena, best tour every! We lucked out with beautiful weather while at the Panama Canal. Some people were going to go ashore there and went through health screening and some were on boats going ashore only to be turned away by the Panama government. Costa Rico was very welcoming but the tour we wanted was canceled due to not enough people signing up. So we had to find another one. Grand Cayman would not allow us to come ashore there because of this virus scare. So, out of 5 stops, we only got 2. But Princess had no control over the weather nor the governments of the places that turned us away because of the virus scare. All in all, Princess worked very hard to get the dining rooms open, and things for us to do during the unexpected sea days. The crew and the service was great. Some of the crew I have to mention for their fantastic service and personalities. In the Sanctuary - John, Made, Rigan, Kerwin. Mostly in the morning at the Horizon Court was "the Hello Sunshine" girl with her dance moves - Cyrille. And our room stewart Felix. They made our cruise so much more pleasant. I'm so glad we got home with no problems and my sister and I decided to self quarantine for 2 weeks which I'm just starting the 2nd week. We have 2 more cruises booked with Princess. I don't know if the June one will be canceled or not, but we will most definitely cruise again with Princess. Read Less
Sail Date March 2020
March 7-17 (2020), we were on the Island Princess for a 10 day Panama Canal Cruise. Due to weather conditions and of course the coronavirus situation, we were not allowed to dock at most of our ports! We were able to do the turn around ... Read More
March 7-17 (2020), we were on the Island Princess for a 10 day Panama Canal Cruise. Due to weather conditions and of course the coronavirus situation, we were not allowed to dock at most of our ports! We were able to do the turn around through the canal and it was awesome! Island Princess was the last Princess Cruise ship at sea until their 60 day suspension is over. The captain and crew were very professional, worked tirelessly and under the circumstances, did everything they could to accommodate us and keep us informed. They all should be commended for their work!! The crew and (most) passengers, made the most of a very difficult situation! With all said, we had a great time and would definitely cruise again with Princess! In fact, while still on board, we put down a deposit for a future cruise. We’re thinking Alaska again next year and maybe Antarctica in 2022. Read Less
Sail Date March 2020
Picked this cruise due to its destinations and time of year. Service in all departments was good under the difficult circumstances. Disappointed that all excursions could not be made. This was through no fault of Princess or passengers. On ... Read More
Picked this cruise due to its destinations and time of year. Service in all departments was good under the difficult circumstances. Disappointed that all excursions could not be made. This was through no fault of Princess or passengers. On board entertainment was good. Cabin service was excellent. Dinning was fair. Menu could be expanded. Buffet dinning was crowded and food selection was limited. Had our two Granddaughters with us, and they enjoyed themselves. As to going again will depend on how Princess reimburses our account for the missed excursions. It must be stated that this cruise took place during a difficult period which had a major impact on excursions. The Captain and crew did their best to minimize any inconvenience to the passengers. I have to compliment the crew for salvaging what could have been a disaster of an experience. I like the idea of the formal nights. This lead to a good experience for our Granddaughters. Read Less
Sail Date March 2020
Our cruise started with a fairly easy embarkation process. Our ship, the Regal Princess, was one of many in port. After we maneuvered through the arrival area, we found our long line to board the ship. We had decided, after our first-time ... Read More
Our cruise started with a fairly easy embarkation process. Our ship, the Regal Princess, was one of many in port. After we maneuvered through the arrival area, we found our long line to board the ship. We had decided, after our first-time cruisers research, to not leave our bags with the porters to be delivered late to our stateroom. Many travelers reported instances of extremely long waiting times for their baggage to be delivered to their rooms. We kept ours with us as we navigated the on-boarding process. This turned out to be a very advantageous choice. As we wound our way through the large arrivals room there were stations where we had our passports reviewed, filled out a medical questionnaire, and put our bags and ourselves through an airport style screening process. On arrival in our stateroom, we felt the size was small but the balcony added a lot of light and a feeling of spaciousness. We were impressed with the use of space in the cabin, from the large closet for hanging clothes, the small cabinet with many shelves to place clothes and other items, and the layout of the small bathroom allowing for two passenger’s personal products. Though only one person at a time could take care of their needs. After settling on where our things would live during our voyage, we headed out to find some lunch. During the previously mentioned research, we were clued in to the International Café, a small coffee shop that also serves savory and sweet dishes such as sandwiches, salads, and such. The word was that this spot, while a limited menu, was a good option to the embarkation day crush at the lunch buffet. And it was a great choice. The tuna sandwich, quiche, prawn & fennel salad, and roasted vegetables we chose were all quite good. Served in a quiet area inside the “Piazza”, the 3 story open-air atrium style section at the center of the ship. The first difficulty we encountered came as we arrived at the Spa for my wife’s facial appointment. This appointment was made, as recommended by the cruise line, prior to departure through their website. Site allows choice of day and time for spa service and massage appointments. My wife’s choice was 2:30pm on our departure day. Upon check-in, she was told that her appointment time had been changed to 4:00pm due to a conflict with the timing of the full ship muster drill. Imagine our surprise that the appointment time available through the cruise line’s website was actually unavailable to anyone because spa services are not allowed during the muster drill. This is a problem that needs to be rectified by Princess Cruises as soon as possible to prevent future customers from encountering this same disappointing situation. Take those early appointment times out of the system for the arrival day and start after the muster drill is finished. The muster drill was well done, with appointed gathering places and a pleasant and reasonably brief speech given on the PA as to what to do and where to do it in case of an emergency. We then chose to explore the ship for a little bit before my wife’s facial. The ship has the previously mentioned “Piazza”, encompassing decks 5 through 7. On these decks there are multiple shops, the spa, a theater and various bars and restaurants. The staterooms are on the middle decks and the top decks are for the pool areas including a huge screen for outdoor movies, fitness track, outdoor recreation (basketball, putting green, ping pong, shuffleboard) and various food and drink areas. The décor and furnishings throughout the Piazza are lovely with whites and golds and beautifully polished brass railings along the spiral staircase that rises up all three stories. Very stylish and photogenic space. My wife’s spa appointment time arrived so off she went while I explored some shops. Shopping on the Regal Princess is definitely going to eat into your vacation budget. Prices are high compared to on land for the same item/type of item ie: clothes, toiletries, etc. The ship has a co-branded women’s clothing space with Chico’s which seemed to draw in a big crowd during the voyage. Other shops include an art gallery, a tax & duty free shop pushing liquor and fragrances, a small space dedicated to chocolate and snacks, a jewelry store, and a seagoing convenience store stocked with essentials like deodorant, tissues, and souvenirs. Upon my wife’s return from the spa, she was pleased with the outcome of the facial itself but felt a majority of the spa staff was in an unpleasant mood and definitely spent a significant amount of time, to her annoyance, trying to sell products and convince you that you could not live without them. While we were in our stateroom earlier, one of the bits of information in our greeting packet was a coupon book for discounts in various shopping and dining places throughout the voyage. We chose to take advantage of the embarkation day coupon (2 for 1 on the upcharge) to eat at the specialty steak restaurant, Crown Grill. This is a worthwhile deal IMO for the $29 savings but good ONLY on embarkation night. Make a reservation upon boarding if you decide to use. Crown Grill has a retro gentlemen's steakhouse feel with dark wood and brass. The first two courses (beets and goat cheese salad, scallops with corn cake and grits, prawns over shrimp salad and a salad with a grape balsamic vinaigrette) came quickly (pre-made) and were generally quite good (grits were somewhat disappointing) and I was able to add an extra four delicious grilled prawns to the prawn salad. For some reason the entrees (porterhouse and filet mignon) were very slow to arrive. When they did finally the filet was considerably underdone and we had to send it back. When it returned to the table it was now done a bit more than my wife’s preference. We then barely had time to wolf down dessert before heading to the theater for the evening’s entertainment. Regal Cruises introduced to this ship about two years ago their Medallion Class cruising, incorporating a small RF device (the Ocean Medallion) about the size of a quarter which allows, along with the Medallion Class app, passengers to do things such as order food, track their cabinmates location, open your cabin door, view all the daily activities onboard, and even gamble in the virtual casino from anywhere on the ship. The medallion also is used to facilitate entry and exit from the ship as passengers will have already entered all their necessary travel info and a photo onto Princess’s website before departure, thus being “Ocean Ready”. This innovation is very convenient and for the most part customer friendly. The MedallionClass app could definitely use some refinements to improve the usability, especially given the varying strength of the onboard wi-fi based on time of day and your location on the ship. Some areas of improvement for the app include: >Remove a large portion of the unneeded graphics to improve load time >Add ship location on a world map for reference >Add filters to the daily events page to help reduce line items as the configuration now is difficult to navigate, especially on a small phone screen. It’s almost too busy to very useful. >Chat function needs to add a pop up onscreen or some other way to see it fully This innovation though is going to make future cruisers on ships that use it very happy with all the convenience it provides. They even sell some specialty holders and celebration inserts (Birthday, Wedding, Anniversary, etc.) onboard to spruce up your Ocean Medallion. One other suggestion to Princess to assist passengers. Different color carpet in each stateroom hallway to designate the port and starboard sides of the ship would be helpful for navigation. There was some considerable confusion onboard regarding the Anytime Dining plan we chose before embarkation. We were fully aware of which restaurants we could visit using this plan and the time frames involved but it seemed like each time we arrived to dine, there was some problem with the fact that we were there. I feel like the details provided by Princess for this plan prior to departure did not match up with what the specifics were regarding the details once on board the boat. More than a little bit frustrating for us. This led to more visits to the Horizon Court/Horizon Bistro Buffet than we had planned or hoped for prior to departure as my wife is not a fan of buffets. This situation turned out to not be as disappointing as we were afraid to might become because the food for all 3 meals, especially in the Horizon Bistro, was much better executed than we, as first-time cruisers, were afraid it would be. The variety was usually outstanding. The Horizon Court seemed to generally consist of more traditional “American” offerings during the day. Meaning what you would find on long standing American menus. The Horizon Bistro’s offerings were more adventurous in nature, including many dishes found in “ethnic” restaurants such as Indian, Chinese, and Mexican. It was clear that these dishes were a big draw to the multi-national mix of passengers on our ship. Just about all the food throughout the day was consistently fresh, well prepared, and replenished quickly. And almost everything we tasted in the buffets exceeded our expectations. Some things, especially more carb forward items-pancakes, waffles, hot bread based items, cakes/desserts-suffered from long air exposure times and became quite dry. Other dishes like roast turkey, prime rib, pasta dishes, and seafood were really delicious. All in all, I would rate the food served on the boat very highly. Our one real disappointment came during the specialty night on board that Princess calls The Crab Shack. It is described by Princess as “a full Crab Shack experience” consisting of “Bayou style options such as popcorn shrimp, boiled crawfish with spicy sausage, and a mixed steamer pot with jumbo shrimp, clams, mussels, and snow crab”. Also on the menu was a pot of Alaskan King Crab legs served with clams and mussels. This was all served in a cordoned-off section of the Horizon Court buffet that came with the feeling you were being segregated from the rest of the passengers, which I suppose you were due to the fact passengers had to pay a $29 surcharge to enjoy this menu. In addition to the above-mentioned entrée selections, options included clam chowder, shrimp cocktail, and Caesar salad as starters. While all our chosen starters were fine, things went south after choosing our entrees. Again, as at the Crown Grill, it took a ridiculous amount of time for the entrees to be brought to the table. Especially considering that most of the items were pre-cooked and thawed from frozen before serving and the fact that the “Crab Shack” was not very busy during our time there. My entrée was the Alaskan King Crab Legs with Clams and Mussels and my wife chose the Steamer Pot. Alaskan king crab should taste sweet and succulent and mine tasted mealy and wet, having definitely been thawed from frozen. Really a disappointment considering the added cost for this meal. Additionally, the clams and mussels were still in the shell and quite time consuming to prepare to eat. In this context, better to shell before serving. The Steamer Pot served to my wife was missing the promised sausage and had the same issue with her snow crab as I had with my king crab. I feel like this option needs to be profoundly refined or the cost reduced to suit the level of the cuisine and experience. Universally the dining and beverage staff we came in contact with were personable, courteous, and very helpful when it came to assisting us or answering any questions we approached them with. Princess appears to have an excellent service staff training program in place. Our ship’s crew was very multi-national with numerous areas of the world represented. From the cleaning crew, the deck staff, and shop personnel it was very refreshing to be greeted warmly and helped professionally during our voyage. Special kudos to our stateroom attendant Alexei who always greeted us by name, answered our inquiries, and made our room look fresh and lovely every day. And always left us some chocolates. Our interaction with staff ship-wide was a very pleasant experience overall. Unfortunately, the ones we remember most were the unpleasant ones with a particular staff member at the guest services desk. A gentleman (missed his name I’m afraid) who seemed to have a bit of responsibility-possibly a manager or team leader-was on more than one occasion condescending, dismissive, and down right rude when we approached him with any questions. To the point that we would physically avoid approaching the desk if we saw him there. Someone in my opinion who should consider a different line of work. An example of a different level of professionalism was shown throughout the crew when on our second night at sea there was a passenger medical emergency that required an airlift evacuation. The ship was forced to wait in port at Princess Cay while a plane arrived from Fort Lauderdale to evacuate the passenger. This pushed our departure time back by about 5 hours which in turn did the same to the arrival time in St Thomas and that affected passenger’s opportunities to join their previously booked shore excursions. Guest services staff did an admirable job of working with the entities running these excursions, including our snorkel trip, to adjust them as much as possible so the passengers would be able to still enjoy their day in St Thomas. Based on our experience on this trip alone, I wouldn’t recommend the Turtle Cove and Shipwreck Two Site Snorkel trip booked through Princess. This has nothing to do with the company that took us out. Well run boat, really friendly and fun crew and the boat was lovely albeit with a scarcity of shaded seating. This has everything to do with the two locations where we went into the water on that day, which can be different depending on weather and currents. The Turtle Cove site was devoid of coral, low on fish, and very crowded with other snorkelers searching for the random turtle. Not enjoyable at all. Moving on to the shipwreck site, again it was crazy crowded and the shipwreck was close enough to see but too deep for decent pictures. Again, disappointing. Other locations on other days may be much different but we felt like the cost to enjoyment ratio of this trip was very underwhelming. While in port at our next destination, St Maarten, we chose to fill our time on our own rather than book any other excursions. The onboard entertainment on our cruise was pretty enjoyable for the most part and the Cruse director and his assistants did a commendable job of hosting and presenting many different shows and activities throughout the trip. Directing sporting and trivia competitions, running dance exercise classes, and hosting television style game shows that were actually recorded for later shipboard broadcast were just some of the well-done aspects of this group of fun and friendly crew. The evening shows presented on our cruise were mostly worthwhile, especially our onboard comedian, Robbie Printz. The performers in the dancing and singing reviews, while very energetic and passionate, showed a wide range of talent levels onstage that made for an uneven experience for the audience. Having a professional guest singer appear in one of the productions was a nice touch and a definite upgrade of talent. In my opinion, the Voice Of The Sea competition needs to be overhauled or eliminated due to its really poor presentation. Long and drawn out to the point of being boring. The Regal Princess has four outdoor hot tubs that always seemed to be in use and 4 outdoor pools, all of which were always neat and tidy each morning. The scuttle butt we had read regarding getting out early to “reserve” yourself a lounger in the prime pool and sun areas turned out to be spot on. Put down your towel to save your space. Only one of the pools, in our opinion was large enough, to qualify as more than a plunge pool, that being the Retreat pool at the bow of the ship. Interestingly, Regal Princess has all freshwater pools while the Pacific Princess only has saltwater pools. In the same area, there is also a place Princess calls The Sanctuary, an adults-only, extra charge space for quiet enjoyment of the sun, a bar, and a light meal menu served to you by Serenity Stewards. While we did not experience this, we heard they also provide alfresco massage and cool face towels. Our cruise did not seem to occupy this area much as there were not a lot of high-volume youngsters about. Notes on some other aspects of the ship and our experiences: >The casino seemed to be doing steady business each time we walked by. Small with a bit of everything. >Regal Princess has what is billed as the first over the ocean glass walkway called the Seawalk. An interesting view looking down through the glass floor panels. A bit quease-inducing in rough seas. >The giant screen Movies Under The Stars was in use during a long portion of the day. During daytime hours it screened mainly music concerts and at night turned to Hollywood films. It seemed to get regular use most nights even with some cool breezy evenings. Popcorn provided! >The Fitness Center is well stocked with numerous different exercise apparatus and space to work out. But it sure is a different experience attempting to walk on a treadmill in choppy seas. And the walking track outside isn’t much easier. Also a court for pickleball-very popular-and basketball. Ping Pong too. >An amenity that was very welcome and appeared to be quite popular was the self-service laundry areas on all the stateroom decks. Washers, dryers, built-in ironing stations, and machines to purchase soaps connected to your Ocean Medallion so as not to need coins attracted many passengers. >One of the dining offerings we only chose to enjoy once was the Ocean Terrace, small sushi and seafood bar area where all the choices were ala-carte. Big draw was a seafood tower with a good-sized quantity of chilled seafood. The sushi that I enjoyed was quite good and a good value. >Also onboard are two wine focused bars, Vines and Bellini’s, both of which were quite busy most evenings. Not being wine-folk we have no details on the experience here. >Some type of live music is being played in some venue onboard throughout much of the day, whether it’s a steel drum player, a soul combo, or a quiet piano player, you can enjoy something almost anytime. >The ship has a portrait photography studio, programs for both teens & younger children, & art piece auctions, none of which we had experience with. The internet café staff was very helpful with the wi-fi. We had two events that were quite unexpected during our journey. The first was highlighted by a very classy gesture by the ship’s staff. One year previous to our sailing, the Regal Princess had been put to use as a rescue vessel for two men whose plane had ditched into the sea. It was made known to the captain and crew that one of these gentlemen was onboard with his wife celebrating one year from the occurrence. On short notice-we were told-a Q & A lecture was put together by the Cruise Director staff that provided an opportunity for this gentleman to tell his story to those of us who wanted to hear about it. Additionally, again previously unplanned or so we were told, it turned out that there was a significant number of passengers onboard who had also been traveling with the Regal Princess when the rescue took place a year previous. The whole thing was handled with the class and reverence it deserved. Kudos to all involved. The second event, which actually was slowly occurring during our entire voyage, revolved around the spread of the Covid-19 virus crisis and it’s affects on all aspects of life in the US but was affecting the cruise industry-Regal in particular-greatly during our sailing period. The virus issue was a topic of conversation and consternation amongst the passengers right from the start due to a Princess ship being held off the California coast due to passengers and crew becoming infected. News reports during our trip provided information on the situation onboard that ship and in other areas of the world and we just had to keep holding out hope we would arrive back in Fort Lauderdale without any disruption to our vacation. It came to be our final night at sea before returning to Florida when, at 5:30 am before an 8 am disembarkation, the familiar 3 tone signal came over the ships PA system. Our captain-who did an admirable job during this whole development-had the unpleasant task of informing us that rather than being in Fort Lauderdale at that time, we’re holding off the coast of Mami. As it turns out, two members of our crew had been on the Grand Princess (currently held off the California coast) two weeks prior to transferring to our ship. They had been tested and cleared before joining the Regal and come back negative. Additionally, it was past the two-week incubation time for the virus and crew in question were not showing any symptoms. But the CDC was requiring the crew members be tested for Covid-19 before our ship could make port. So, as we held off Miami, two test kits were being acquired and then headed by boat out to our vessel. Once the tests were administered, they would then return to a Miami lab to be completed. Fortunately, the ship would be able to move onward to Fort Lauderdale to wait for the results, rather than have to stay in place. Our intrepid captain made and uneducated estimate that disembarkation would be pushed back until noon due to this wait. As this was supposed to be disembarkation day, the ship was not expecting passengers onboard past the breakfast hour. And many passengers had placed their luggage outside their staterooms to be collected by stewards and be waiting for them on the dock after leaving the ship. We really felt for these passengers and also felt really pleased for not doing the same. This unexpected development had a distinct effect on numerous passenger’s onward travel plans. Ability to catch air flights especially. And this had a domino affect for things like hotels, car rental and even folks who were due to continue on this ship for the next voyage. Fortunately, during the night and continuing into the day, staff had set up stations in one of the dining rooms with computers, phones, and people to assist as much as humanly possible those passengers that had to rearrange transportation issues while we waited at sea. Once it became clear that noon wasn’t a reasonable expectation for leaving the ship, the kitchen staff had put together lunch in the buffet area just as if it was another day at sea and the cruise director staff began scheduling more games, movies, exercise class, and music throughout the vessel as we waited and wondered. The delay in our docking in Ft. Lauderdale dragged on as the Captain waited for word on the test results. Were we kept reasonably well informed as to what would unfold onboard during our wait with continuing announcements regarding activities, meal service, and the availability of more assistance with rearranging travel. At some point in the day it was announced that the next sailing of the Regal Princess was canceled. Numerous groups onboard were due to travel on that sailing, not to mention any passengers who were waiting or due to arrive in Florida to depart later that day. But it turned out Princess went a long way in compensating those folks affected, which was commendable. Fortunately for us, any adjustments in our continuing travel we were able to resolve ourselves using the internet. As the dinner hour approached, free drinks started being offered. And we were informed of activities onboard now being scheduled out until 10 pm. About this time word finally came down that the tests had come back negative and the clearance was given to be allowed to dock. It was then announced we were required-as most ports do-to have a pilot come out to bring the ship into the dock. And that person would have to be located and ferried out to the Regal Princess. More time would be needed to accomplish this. Again, the kitchen staff did a very good job of setting up dinner with delicious and varied dishes just as if it was another day on the water. It seems apparent that excellent training is given by Princess on how to handle these extra meals type of situations. A bit later, a disembarkation schedule was distributed to the passengers showing your group number and where you were to exit the ship. We were then told that due to the lateness of the hour, passengers would be allowed to spend the night on the ship if they wanted. Initially we decided to do this. BUT, we were informed those people would still have to exit into the terminal to undergo a health check AND they would be the last group allowed to leave the ship to do this and to reacquire their luggage. This was really the one real aspect of the whole situation we felt should have been handled distinctly differently. Making people who were going to stay onboard overnight, especially at that hour, wait until after everyone else had disembarked was unfair in the extreme. While I understand rules in place may have made this necessary, I believe a different solution could have been provided. Looking at the crowds of people waiting to disembark plus the fact we still had our bags with us quickly made us rethink this plan. So, we found a hotel in Ft. Lauderdale before disembarking. As our departure time came closer, we joined the long line in the Piazza area that led to our gangway onto the dock. People were still frantically inquiring with staff on questions and concerns they had on any number of subjects, not the least of which appeared to be how Princess was going to handle passenger’s additional costs due to this long delay in arriving back in port. The staff we saw were very patient and understanding and if they did not have the best information for that passenger, they were connected with someone better equipped to provide answers. I definitely want to commend ship’s staff with how well they cared for older and physically challenged passengers during this hectic and stressful disembarkation process. Surprisingly, as we finally left the ship, nothing was required of us to complete our departure. No paperwork, medical checks, nothing. This situation was different than other travelers throughout the world as this virus issue continued to unfold. The sight of thousands of bags arrayed across the floor of the exit lounge made us feel for the passengers who would still not be done with their trip for quite a while. All in all, we had a pretty good time on this cruise but have decided it’s probably not something we will look to do again for a long while. The cons for us far outweighed the pros. Not the least of which was a re-determination that we are much more independent travelers than folks that can enjoy being herded. Princess as a company, despite the mentioned faults, appears to be a cruise line that has many, many things going for it and would be an excellent choice for first time cruisers. And the Regal Princess’s full staff is to be applauded for their handling of the unprecedented situation they confronted in the Covid-19 virus outbreak. Someday we will choose to cruise again. Princess will be who we look to travel with. Read Less
Sail Date March 2020
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. ... Read More
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. Area was packed. No food or drink offered. Toilet facilities were out in the parking lot. Very uncomfortable. Once we boarded things went exceedingly well. Our steward, Danny, was welcoming and helpful. Our room was clean and ready to go. We ate most meals in the DaVinci Dining room with Giovani as our Maitre ‘d, Roderick, waiter, and John as his assistant. Enjoyed them as well as the food. Ate one night in the Crown Grill. Excellent service and food. Ate one night in Share. Excellent food and service once again. Just way too mush food for us to eat (6 courses). Had breakfast on our balcony once. Very special, indeed. We arranged our port tours with other cruisers through Cruise Critic. Highly recommend: Puerta Vallarta, Vallarta by Road Food tour Puntarenas, Thumbs Up Tours Panama City, Conozca Panama 5 hour City Tour We were denied entry into Cartagena, Colombia (by direct order of the mayor.) No illness on board with staff or passengers. Entertainment was absolutely wonderful. In our second week Princess Cruises announced they were closing down operations for 60 days due to Coronavirus Pandemic. I want to give a shout out to Princess. They were transparent throughout. Even though employees had this uncertainty (60 day layoff) facing them, they remained cheerful, courteous and helpful to the very end of the cruise. Thank you for a wonderful experience! We WILL be back!! Read Less
Sail Date February 2020
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was ... Read More
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was full of apprehension but we wanted to do a full transit of Panama. The room was adequate bed really comfy. Extremely clean. Plenty of hanging space.Fridge for our champagne . Housemaid Anna first class. Food was of a high standard . I have worked in the hospitality industry so i know how hard it is to please the public. The staff in the world market restaurant were hilarious. Loved the outside cinema. Watching a new release sunbathing in 86 degrees drinking bubbles wonderful way to relax. Entertainment was mixed except for the two violinists called LADO they were spectacular. Booked whale excursion via princess cruises was truly amazing .Costa Rica and Columbia via cruise 118 great value. I would recommend catching a taxi in Nicaragua the local tourist guide in the port found an english speaking taxi driver who showed us some breathtaking sites and gave us the history of the country. My gripe is the horrendous costs of the drinks , wifi and gratuties. They need to look at more affordable packages for these items. Most guests were american who had paid on average $1300 for two weeks which is so much cheaper. Read Less
Sail Date February 2020
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as ... Read More
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as many passengers waited several hours to get on board. As it was, we did not get our cabin key cards until almost midnight on day 1. We ended getting an excellent price on the cruise by watching the sales and contacting our cruise planner when we came across a better deal. Loved our cabin - odd shape/layout but spacious and nice view. The cruise was very enjoyable, despite the current world situation. We had some very nice shore excursions: Beach getaway; Two bay snorkel; Sabana Safari adventure. Transit through the canal was cool to experience. The new production show "Rock Opera" was one of the best I have ever seen on Princess - loved all the numbers from "The Greatest Showman" All in all, a very good cruise. Read Less
Sail Date February 2020
Doing a back to back, very reasonable pricing on a very new ship. The Inside cabin was small but adequate. Lots of closet space. Plenty of draws. USB ports in the night stand lights helpful. The A/C was cold, shower hot. And the bed comfy. ... Read More
Doing a back to back, very reasonable pricing on a very new ship. The Inside cabin was small but adequate. Lots of closet space. Plenty of draws. USB ports in the night stand lights helpful. The A/C was cold, shower hot. And the bed comfy. Lots of food venues. Soft serve ice cream thru gourmet speciality restaurants. The crew seems genuinely happy to be doing their jobs. Entertainment, well...... if your looking for production shows, there are almost none. A rock opera thing was scheduled once each cruise, however it was on formal/ lobster tail night which made for some hectic eating to get to the show. There were both a comedian and a magician as “headliners”, I think I remember seeing the magician at a bar mitzvah recently. The theatre was big and had comfy seating. The casino had all new slots. The medallion system beats the poop out of key cards Good precautions regarding the corona virus. I really have no complaints about the ship or the food or the accommodations. There was not enough show style entertainment in myopinion a comic and a magician are just not enough. I am 2 days into cruise 2, health restrictions in the buffet more extreme. No more picking up your own plate, no utensils on the table, etc Read Less
Sail Date February 2020
We were looking forward to sailing on the new sky princess. We arrived a day ahead and stayed at the La Quinta in Hollywood. It was very convenient and close enough to shopping that we could walk. Our cabin was fabulous! We enjoyed ... Read More
We were looking forward to sailing on the new sky princess. We arrived a day ahead and stayed at the La Quinta in Hollywood. It was very convenient and close enough to shopping that we could walk. Our cabin was fabulous! We enjoyed the entertainment - the production shows as well as comedians, magicians, and singers! The volume on the production shows was a little loud but other than that they were very entertaining. The new Jim Henson Muppets Show was a fun trip down memory lane. The staff were helpful and attentive. We had Club Class dining and the food was delicious and the service was excellent. We arrived at the port around 1pm so we didn’t have a long line or any boarding issues. It all went smoothly. We took ship shore excursions in Cozumel (stingray encounter - lots of fun and educational), Belize (snorkeling - very enjoyable even though it was a very windy day with lots of chop in the water) and Costa Maya (an all day tour visiting 2 Mayan ruins - a very long day but both sites were interesting and it was great that we could still climb to the top). We also took a disembarkation tour to the Everglades (air boat and alligators) and Flamingo gardens - a long walk off the ship to get to the bus with very little signage or direction but the tour was great. Can’t wait to go again!! Read Less
Sail Date February 2020
For 24 years we have celebrated our Anniversary on a Princess ship. We were on some of them 2,3 times. Sky was different and much better in many respects. It was light and airy feeling and not overdone. The ship's decor was more ... Read More
For 24 years we have celebrated our Anniversary on a Princess ship. We were on some of them 2,3 times. Sky was different and much better in many respects. It was light and airy feeling and not overdone. The ship's decor was more modern-looking. The employees were the happiest we have ever encountered. They smiled, knew our name and tried to please at every venue. Our cabin was a balcony deluxe. We spent some time in it relaxing in between activities. It was a 4 day in a row port call so we had to plan our excursions in advance. The beds were the best we have ever slept on in any cruise ship or at home. Every excursion was run smoothly by Princess. The production shows were the most elaborate we have ever seen with singers, dancers and acrobatics giving A+ performances.The special effects were creative; something never seen before. Shows were fantastic to watch and the costumes were beautiful too. Music was everywhere, dancing in the atrium,movies shown were the latest, activities and game shows - what a lot of choices to make daily. Restaurants were great and dining room anytime was easily handled. Cruise pictures now on monitors for viewing which is much better than the old way to select them. On our celebration evening we were sung to, and the special cake was presented. For our 25th we will again go on a Princess ship. We have sailed on Seaway, Sun, Dawn, Star, Island, Crown, Caribbean Princess, Ruby, Emerald, Royal, Regal and Sky. Our best Princess vacation this time! Read Less
Sail Date February 2020
a group we've sailed with before were going on this ship because it was a new ship and we were asked if we'd like to go also. I liked to décor and colors in the cabins were not just bland beige, liked the grey accents. The ... Read More
a group we've sailed with before were going on this ship because it was a new ship and we were asked if we'd like to go also. I liked to décor and colors in the cabins were not just bland beige, liked the grey accents. The bathroom was small and the balcony was small-ish but had two chairs and a small table that was fine for us. The food was pretty good, lots of offering in the buffet. The pool area was good and we were able to get to the pool a couple times even with the chair saving. wasn't impressed with our RS. Even thought a couple of us had the same girl, we didn't get our Princess bags, had to go to guess services to ask for them and she missed getting us the shopping maps for each port and missed getting us a couple of our patters. Overall I liked the new ship, loved the colors in the Piazza and the entertainment was good. Read Less
Sail Date February 2020
The cruise itinerary was possibly the worst I have been on. (Seventh to this area). Due to the Corona virus the island of Mare was taken off the agenda. I would much prefer visits to the smaller islands where beaches and the availability ... Read More
The cruise itinerary was possibly the worst I have been on. (Seventh to this area). Due to the Corona virus the island of Mare was taken off the agenda. I would much prefer visits to the smaller islands where beaches and the availability to swim in the clear waters. However knew what to expect when I booked the cruise. Rain and bad weather caused the cancellation of tours on Noumea, but that is something the cruise line has no control over. The ship itself is showing its age and is in need of refurbishment which will happen later this year when P & O take over ownership. Entertainment was of the normal high standard, but the timing of some events clashed slightly and did not allow for shows and dinner. Most staff were of trhe normal high standard and were very helpful. All in all a pleasant cruise but in then end probably too many sea days. Read Less
Sail Date February 2020
I have cruised 4 times on this ship and it is clearly past its prime. We had a wonderful cruise to the So Caribbean, great weather and good itinerary. We had to skip Princess Cays but were given OBC of $120pp to make up for it. I was able ... Read More
I have cruised 4 times on this ship and it is clearly past its prime. We had a wonderful cruise to the So Caribbean, great weather and good itinerary. We had to skip Princess Cays but were given OBC of $120pp to make up for it. I was able to get some credit for unused punches on an old coffee card and a barrel chair in the room. We had a balcony mid ship cabin B430, the mattress was terrible. They managed to bring us one replacement but could not find a second one. When I say terrible it actually had a huge depression clearly visible through the sheets. OUr cabin steward was okay but not great, the room was never vacuumed in 10 days. The balcony chairs had residue and the banister was badly worn. I love the layout of the ship with 5 pools, as usual the chairs were reserved by 8am. The movies were pretty good. Entertainment was okay but the passenger "games" were juvenile. Lots of cut backs such as no napkins given with cocktails, piles of used dishes on the open decks, limited bar service around the pools. Never saw anyone cleaning in the common areas except in the bathroom. The Crown does have a good library. Disembarkation was fast. We easily made a 10:15 flight back home. Everyone seemed healthy. We had great service in Anytime Dining with Yulia. Buffet set up is terrible and seating was sometimes very difficult. Read Less
Sail Date February 2020
This was a qualifying casino VIP cruise for a future super VIP casino cruise. The casino staff did a great job with various enjoyable activities for the casino VIP passengers. Casino waiters need to pay more attention to drink orders, get ... Read More
This was a qualifying casino VIP cruise for a future super VIP casino cruise. The casino staff did a great job with various enjoyable activities for the casino VIP passengers. Casino waiters need to pay more attention to drink orders, get the details right. The main stage entertainment shows are stale, same shows different dancers. The comedians were excellent. My biggest complaint is that the steam room in the mens changing room was "under maintenance" for the entire cruise. When questioning how long the steam room would be down, the spa manager took our cabin numbers to notify us when it was working again............I got off the ship this morning, still waiting............The spa treatments and staff were excellent. The fitness center equipment was in good condition and the view from the treadmills terrific. The food was average to above average, always plentiful and available. Dominica and Grenada were ports I haven't visited before which added appeal to the itinerary. I would definitely cruise on the Crown and with Princess again. Read Less
Sail Date February 2020
With this being our 11th cruise, I think it's safe to say we have become addicts. Unpack once, a lot pampering (the wife loves that part), meeting new people and just relaxing! So we are some of those people who prefer to book an ... Read More
With this being our 11th cruise, I think it's safe to say we have become addicts. Unpack once, a lot pampering (the wife loves that part), meeting new people and just relaxing! So we are some of those people who prefer to book an interior. In part because we prefer to spend on more cruises than on the room itself. We have read the arguments but for us, interior is fine. I did notice that the bed was too soft for my personal likes. But not enough to cause any problems. Others have noted that every time we were out of the room, it was made up by a ninja. He had to be, we did not catch our steward in it. :) Food wise, I found seafood available for every meal so I was happy. Plenty of other good things as well. I certainly did not go hungry, ever! I hate reviews that say "this or that sucks". Better to say that it was not to your taste or there was not enough variety. But when you consider that food is being prepared for close to 5000 total passengers and crew for 3 meals per day, and everyone has their own taste preferences, I believe some grace must be given. And Princess DOES have the best Pizza at sea! As to embarcation, I am loving the medallion for that. I dont think we spent more than 20 minutes from the time we arrived at the port until we were on board. Platinum is good! Read Less
Sail Date February 2020
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and ... Read More
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and wanted to try the Royal class ships, and Regal was beautiful. Did our online check-in and got Medallions early February. We flew into FLL Saturday and stayed overnight at Hilton beach resort. Stopped at Publix to get one bottle of wine each to bring onboard. We left the hotel around 11:30 Sunday morning and arrived to very heavy traffic into the port on 17th Street by the bridge. Fortunately we were the first ship (out of 7 that day) on the way in to the port. Arrived to a short security line and Preferred check-in went quickly after filling out a health form with two questions on it. Onboard! Stopped at our aft corner suite to drop carry-ons off. Very nice cabin although different in layout than the mid-ship port or starboard suites appeared to be, or aft one we had on Caribbean Princess. Bedroom is separated by a curtain and the closets and second bathroom entrance are in kind of a hallway-type space, so it’s more like a right angle shaped cabin with the bathroom inside the right angle. The cabin space seemed a little smaller, less deep than other suites, although the large wrap balcony was wonderful. There was a slider to balcony access in the living room area and also the bedroom--so one on the stern aft-facing, and one on the side. We did not really have a soot problem due to the direction of the winds. Stocked mini bar, slippers and robes, some canapes the first night (not my thing so we did not reorder any for the week), bowl of fruit that was very hard. One night we got a chocolate tray and that went very quickly. Chocolates on pillows every night. Bar soap was in the bathroom (though we needed to ask room steward for more at one point) and bottles of body wash, shampoo, conditioner, and lotion. Salt by the bathtub. I thought the shower lacked power, and the tub water never got hot enough for me to bother wanting to take a bath. Layout flaw is the only place for bath towels is by the tub. So don’t forget to grab one before getting into the shower as it is NOT next to the tub. Toilet and sink in a separate section of the bathroom. Plenty of bathroom storage space. Closets in cabin had plenty of space for our stuff. No USB ports anywhere. One thing we found out about this suite was that the bedroom had weird noises around it at night--not people noises--creaks, cracks, bumps, tapping noises. A friend who cruised with us had a balcony cabin on the Aloha deck and it was nice too. I understand people’s complaint about sitting areas in the balcony cabins. We mustered in the Vista Lounge and they had songs about muster to the Love Boat tune. It was cute. And not too long, which is always good. Went to our balcony for sailaway. Our ship was second to depart. Made it onto the PTZTV Port Everglades webcam for a wave. DINING: Horizon Court buffet had very good food, yet I prefer the layout of ships where it is one large room with labeled stations. On Regal the buffet is broken up too much. When I'd get to our table, sometimes my plate was met with “Where did you find that?” by travel mates. So you miss a lot by not going to each area to check out what's there. Again, the food was very good. Breakfast, lunch, and dinner. Yes, it had its crowded times, especially port day mornings. And it has a wonderful outdoor space all the way at the stern. If you cruise some NCL Jewel class ships, think the Great Outdoors. Anthem of the Seas also has this feature (although a much better buffet space layout IMO). Service outdoors and at the buffet itself was hit or miss. Sometimes we were approached and asked what we wanted to drink, sometimes we were totally ignored as employees walked around (doing what appeared to be nothing). We watched one gentleman at the outside area give up and go get his own coffee after two people were supposed to be bringing it. The Celebration of Chocolate did run out of items around 1:40pm so don’t wait to get your chocolate fix the last sea day. It was amusing to me that lemonade had to be requested from a server; it was not available to get yourself. Various tea options. I love that they had veggies even at breakfast, and beef tenderloin at dinnertime two nights! One particular chocolate dessert early in the cruise was outstanding. Love the double chocolate cookies every day. We had dinner in the buffet a couple times and we like the themed dinners. If you check the back of the Patter daily, the theme will be listed there. Only gripe is where was the sauerbraten for the Bavarian night! Goulash does not count! We had 3 dinners in the Concerto dining room. We were seated quickly and the food was quite good. We were there usually between 6 and 6:30. By 7pm there is a line for anytime dining seating, but not much of one for Club Class seating. Princess pizza is still the best at sea. Soft ice cream machine at the aft area. We ate at Crown Grill once and it was fantastic. The servers were very good, and Zaza (I think hostess?) was great too. I did buy the $3 souvenir shot glass with the homemade lemoncello in it and it was delicious. IMO Crown Grill is much better than Cagney’s on Norwegian. ENTERTAINMENT: We only made it to the theater for the broadway show (Bravo?) which was excellent. The second show was full already upon our arrival, and the third one, I think we watched a MUTS (Movies Under the Stars) movie instead. Comedian was entertaining and there was an illusionist in the Vista lounge too. Theater not large enough for a ship this size. 9 rows are flat on one level, then they start to become more stadium seating upwards. Various entertainers around the ship were good but we didn’t watch any of them for long. We did enjoy watching the dance classes in the atrium. Speaking of the atrium, Princess does a beautiful job in their ship atrium areas. Very attractive space. Not sure where there's gelato store; didn't see the need to pay for this. We did a $25 wine tasting in a dining room which was the first sea day, and it was enjoyable. I think it was 5 different wines along with some snacks. There was another one scheduled for later in the cruise too. Remember to use your medallion app to order one free drink onboard! People aren’t using this feature as we learned in the platinum/elites Captain’s Circle event. Only 4 of us in the whole room had redeemed our free drink and this was on day 5 or 6 already. Your cabin door also will unlock as you approach it and your photo will appear. Note that erroneous charges may appear on your bill so check it regularly. One in our party had a gift shop charge on her card and she did not buy anything there. Though it was removed when challenged, the cashier said “but I asked if you were [her name] and you said yes.” Um, shouldn’t you be asking the purchaser to verify their name and not assuming that people will be honest and say, "no, that’s not me.” So, way to go Princess cruiser who agreed to charge to someone else’s portfolio. Not nice. We LOVE the MUTS feature on Princess (and other) ships. I don’t know what it is about a movie outside under the night sky in warm weather, but we love it. We watched Judy and also Ford vs. Ferrari. We played the trivia game of 70s songs which was fun. I hope they change things up next time I play so the songs aren’t the same so it can be a challenge. Some hosts want you to switch papers to “grade,” some don’t. They did an 80s rock tune trivia later in the cruise but we arrived late to that one. Why are these scheduled at 7pm?! dinner time! Ryan was funny as host of some games, but he made cracks about not needing to switch papers to grade because we weren’t on Carnival (yet Princess is owned by Carnival Corporation). And he obviously has not read various threads on CC Princess board about people cheating at trivia, yes, on Princess. I’m in favor of trading papers—regardless of cruise line. And some of us take our trivia seriously! I do have this gripe as we arrived late to watch the answers to the “where in the world” trivia game. One of the last pictures was the Pyramids (known as Pyramids of Giza). They are in Giza, on the outskirts of Cairo, therefore Giza should be accepted as correct. Google it. Ryan said the couple who put Giza were wrong and the pyramids are in Cairo. I did later challenge him and tell him they are indeed actually in Giza, but he did not agree. So arm yourself if you’re going on Regal and join me in telling Ryan that Giza should be accepted as a correct answer—because it is! What was with all the news channels on the tv? Don’t plan to watch TNT or other channels because you won’t have the option. Some reruns like Cheers and a few The Love Boat episodes were available. Bow cam clarity was not good. We like the bow cams because we are facing aft and can then see what we’re approaching on the cam. Because we were in a S3 suite, we had access to the concierge lounge on this Royal class ship and Magdalena the concierge was wonderful. And I hope she reads this! A new suite perk for 2020 is open bar from 5-7 in the lounge! Did not know this before arriving on the ship. There are snacks all the time, and a wonderful machine to make cappuccino. We enjoyed this perk a lot. There were some yummy (and not sweet) yogurt parfaits in the concierge lounge in the morning along with muffins and donuts and other stuff that I don't recall right now. We ate suite breakfast in Sabatini’s once and it was good but if I’m going to have breakfast, I prefer to go to the buffet and pick a little of this and that. Room steward was ok. We saw that a perk for suites was shoe shine service. So my man put his shoes in the “shoe shine” bag and left it out. The shoes were returned (don’t think they ever left) with a shoe shine sponge in them to do it yourself. So if that’s their shoe shine service, should it really be on the perks list? I think not. Formal nights were Tuesday and Thursday. Lobster in the main dining rooms Thursday. Dining room attire varied. Many men did have suits on, maybe 2 tuxes. We were not in formals and we did not see anyone turned away. So just look nice and you won’t have an issue. Cruising attire has become more relaxed—just go with it. If you want to dress up, do so. Don't judge others who aren't in formals. I like that there are launderettes to do your own laundry. I prefer to do my own vs. ship washing everything in hot water. $3 per load for washer, $3 for dryer, $1.50 for detergent. You use your cruise card to choose # of loads, then a coin is dispensed to put in the washer/dryer/detergent machine. I brought a 3 oz. bottle of detergent onboard. Lotus Spa. Didn’t use massage or other services. The stunning Enclave shower pool never showered after the first afternoon…and there wasn’t a way to trip the bubbles to come on…at $149 for the week, the Enclave is not a good value. They have one dry sauna that is not very warm and 2 very similar hot steam saunas which are nice. Won’t buy it again on this ship. There was a game room and library room (all in one). Lots of books and a space to leave your own books for others to enjoy. The concierge lounge also had a games cabinet. I did occasionally smell cigarette smoke on the balcony. Especially late at night. While I mentioned it to the cabin steward, I doubt he did anything about it. Why are they still printing photos? Modern ships let you scan your card and then your photos come up on a screen and you buy digital or prints from there. Unfortunately one nice casual shot of us was not clear enough to warrant purchase. It would be smart business if you could still buy photos after your cruise; I would think some people would like this feature. We were told we could buy a memory stick sort of thing for $15 and all future digital photos would be free—not sure exactly how this works. We didn’t do it. PORTS: PORTS. Princess Cays. Please clear the beaches of some of the rocks. Wasn’t a favorite private island when I was first there 10 years ago, and still isn’t on my list of “must go back to.” Forgot my water shoes on the ship. Food was good. Plenty of loungers and shade. Tendering isn’t a favorite activity of mine even though we had priority tendering. We stayed (with the remaining maybe 5% of people) on the island until 3:30 or so, then headed to the tender, and they waited to get as many on it as possible so we headed back to the ship at probably 4:10, which I’m assuming was the last tender before the rest of the employees left on the other tender. Falmouth, Jamaica. We bought (ahead of time) a day pass at Royalton White Sands. Was a beautiful time there. Getting a taxi wasn’t too simple as they wanted to group us with others and we ended up waiting a bit. But the return taxi was there on time as requested and we were back at the port in 10 minutes or so. Grand Cayman. We have done the Stingray City tour, and also went sailing here once. So this time we were going to 7 mile beach. After tendering (joy of joys) we took a taxi to the public beach for $6 each. Was $20 for 2 chairs and an umbrella. Lovely beach. Was really perfect. Taxi’d back. We were grouped with others who wanted a 2pm return to the ship. Got good ship pix here, and also on the tender back we got great photos. We were with one of my other favorite ships, Celebrity Equinox. Also Carnival Glory which we’ve cruised on when it was home ported in NYC, and a Regent ship. Cozumel. We pre-booked Nachi Cocum. Wow, there were a lot of ships in port. We were the 6th to arrive, and Carnival Glory came in behind us. So there were good photo opportunities if you like ships. Like us. Your bags will be randomly searched as you enter Cozumel. Nachi Cocum was not too crowded and we enjoyed our time there. $18 taxi ride each way for 3 of us. Dropped our stuff off on the ship and came back out to check shopping at the port. Got a nice, blue leather bag at Rogers leather goods. They have very nice shoes, boots, bags, and belts. Meant to buy some rum cake but forgot. We left port at 10pm. Next up was a glorious day at sea to enjoy our loungers on our balcony. And we did for sure. The pool areas were crowded on sea days, as on most ships. Medallion. It should be able to locate traveling companions, but several times we tried and they weren't where it said they were. Maybe a delayed response? Debarkation is simple. We had flights from FLL so we walked off with our one suitcase around 7:30am. Didn't even need to use mobile passport--just showed them our passport. Very easy. Got Uber quickly. We enjoyed our cruise on Regal. It was relaxing and fun. Read Less
Sail Date February 2020
Received credit from a prior cruise to use. We picked Sky as she is new. Pros- Crew is wonderful. Very friendly and hard working. Entertainment is the best I have seen on a ship. Includes Production shows, movies, ... Read More
Received credit from a prior cruise to use. We picked Sky as she is new. Pros- Crew is wonderful. Very friendly and hard working. Entertainment is the best I have seen on a ship. Includes Production shows, movies, comedians, magician, musicians and Award winning singer from Americas Got Talent Brian Justin Crum. Ship is big, new and very clean. Big private island to visit (Princess Cay on Eleuthera) Fastest boarding and embarkation I have experienced. Numerous bars and special events with crew. Our granddaughter enjoyed the camp and ice cream. Cons- Fair. Best meal by far was Sabbatini. French Restaurant was so bad we walked out and went to the buffet. People permitted to reserve chairs on sea days. Management should be out controlling this. All deck chairs need to be placed out for passengers. I observed stacks of lounges. Liquor is expensive. Bring your own. We booked Rm S204 on Deck 17, Forward. A mistake. The first night was rough weather and you felt every wave. In addition, the room creaked (door, ceiling, furniture). Could not sleep. At 1:30am maintenance came to try to fix and finally we obtained a new room at 3am. The room should not have passed a shakedown cruise. They did give us a credit to use on another cruise. Read Less
Sail Date February 2020
Princess cancelled our Far East cruise and the same day we were booked on to the Coral Princess going from Buenos Aires to Santiago. South America has always been on the bucket list so off we went. Embarkation was fast and well organised ... Read More
Princess cancelled our Far East cruise and the same day we were booked on to the Coral Princess going from Buenos Aires to Santiago. South America has always been on the bucket list so off we went. Embarkation was fast and well organised and so was disembarkation. Two ports had tender boats which was well organised. The ship is a little tired in places but the service from all the crew was excellent, the food at all the restaurants was really good as was the entertainment. First time back on a Princess ship since 2008 and we were very pleasantly surprised at how good it was. We were very pleased that they have installed hand basins outside the Horizon buffet and crew were very insistent that you had to wash your hands before entering, there were hand sanitizer stations as well and also outside or by all eating areas. The shore excursions organised by the ship are a ridiculous price so all of ours were organised either prior to the cruise or at the port when we arrived. The ports of call were excellent with the exception of Punta Arenas where you definitely need to get out of town. Read Less
Sail Date February 2020
Selected this cruise due to Itinerary we had not visited including Carnival in Rio. and Princess had previously been our first cruise line choice State Room was clean..only 1 chair for 2 people..fridge didn't work. Dining room ... Read More
Selected this cruise due to Itinerary we had not visited including Carnival in Rio. and Princess had previously been our first cruise line choice State Room was clean..only 1 chair for 2 people..fridge didn't work. Dining room menu was short and you needed to pay extra to get lobster, steak, etc. All staff were friendly and helpful. They tried to work around HQ dumb dictates Ship was clean and well appointed Excursions were generally well handled but we waited too long in lounges to get outside the ship and onto busses. Entertainment was excellent. We booked a princess selected pre-cruise hotel in Buenos Aires (Sofitel) which was excellent. Great food and excellent staff. Also a Princess rep that offered help for dining etc.. booked and booked an excursion.. Our boarding was seamless as bags were delivered directly to ship. Princess needs to look after the little details if they're to remain my "go to Cruise Line". Read Less
Sail Date February 2020
We chose this cruise because we love the Caribbean islands. The stops were great, except Trinidad. We were there during Carnival and the streets were loud and violent - wouldn't choose that port again. Quick note about wipes, regular ... Read More
We chose this cruise because we love the Caribbean islands. The stops were great, except Trinidad. We were there during Carnival and the streets were loud and violent - wouldn't choose that port again. Quick note about wipes, regular Clorox wipes won't kill Norovirus, but the hydorgen peroxide wipes do. We took a container on board and wiped our cabin a few times during the two weeks. I can't say enough good things about the crew. They worked so very hard cleaning the ship - they had their regular jobs to do, then spent another 2 hours a day cleaning. The railings, walls, carpets, everything in the cabin, touch screens, elevator buttons were all sanitized once an hour. The dancers and other entertainers scrubbed the theatre between shows - all the seats and folding tray tables - great job! The virus seemed to spread mostly because of a few selfish, arrogant passengers who refused to stay in their cabins for the required 3 days. Also, spouses were not quarantined which made no sense to me. They are sharing beds and bathrooms with ill passengers and were allowed to roam the ship freely. Because of my food allergy we ate mostly in the dining room and our cabin. The headwaiter, Ivan, was fabulous in taking my order and letting me choose anything off the menu. If you just ask, you can mix and match from the menu - this main course, that veggie and a different potato. The food was noticeably better than the previous January. We only ate in the buffet twice where staff were serving and there were long lines for everything. We found the entertainment excellent, but quite a bit too loud. We thoroughly enjoyed the piano bar many evenings. We did a mix of Princess and private excursions and all went well. We had a mini-suite and enjoyed the space and uncovered balcony. I love going out at night and enjoying the stars. I would much rather catch the sun on our balcony than on the noisy, crowded pool deck. That said, we found many quiet nooks on the upper decks to enjoy the view. The Medallions were just plain stupid! Hubby's worked fine, but mine didn't work at all. I went through two and finally just used an access card like before. It kept showing me off ship (?), wouldn't open the door, sent our drink order to the wrong lounge, charged the wrong price .... I didn't even try to set up the "find another cruiser" function. We were disappointed to miss Aruba, but Princess treated us very well -sent us to a lovely golf resort in Miami that had amazing food and great views. The line-ups and buses were a pain, but worked just fine. All in all, we had a mostly relaxing cruise. We met some lovely people, some of whom will be life-long friends.I'm glad we had a spacious cabin where we didn't worry about anything. Read Less
Sail Date February 2020
Ocean now is cool for ordering beverages, but non-alcoholic drinks were limited on this. I could not use it for a non-alcoholic beer. There was no place to make any notes about order. But it is cool that your first drink delivered on ... Read More
Ocean now is cool for ordering beverages, but non-alcoholic drinks were limited on this. I could not use it for a non-alcoholic beer. There was no place to make any notes about order. But it is cool that your first drink delivered on Ocean Now (under $12) is FREE! So don't neglect checking it out. Frustration: two sisters in same stateroom. All the venues just asked stateroom number and many times put items on wrong account even when we specified clearly which account. Other random items appeared on account and I had to remove. I heard one lady saying every day 2-3 drinks appeared on their account which were not theirs, and they had the drinks package! So some glitches still on medallion. I find it helpful to use the medallion app to check daily on my account. Don't wait until the end of the cruise when you cannot remember. We went to book the Sanctuary for a sea day. I waited until boarding because I wanted to use onboard credit. MISTAKE. All sea days were full in Sanctuary. We did it one morning on a port day instead. Lovely, comfortable, quiet place to relax for only $20 for half day. That's only $5 per hour! Next time I will book before we arrive. They also have a special lunch menu, some of the best food I had onboard was here! Our excursions were both pretty lame. Clear-bottom kayaks at Princess Cay. We were in a lagoon in about one foot of water. No fish anywhere. We saw only 2 starfish and one jelly fish. I wish we had been able to be in a deeper area which actually had some fish to see! For St. Maarten our ship was so late, 3pm! We had a privately booked excursion but had to cancel because of arriving so late. So we got on the ship's "Under 2 flags" tour. Boring. Stops were a few minutes at one overlook, a few minutes at a place all the busses stopped convincing us to buy fresh ice cream (which I heard was good) which was overpriced, and 20 minutes only in Marigot at an open market where people were closing down for the day, but did stay open a bit longer for our busses. At least I got to step on the French side and got to buy a few island style dresses for my grandchildren. The Club Class dining room had excellent service. I heard so many good things about Alfredo's pizza place but was extremely disappointed. At least there was no charge for that. The only really bad and bordering on rude service I received was at the bar overlooking the back of the ship. Yes, they were busy, because it was embarkation time. But that is no excuse for rudeness. Most everyone was really nice everywhere else and really tried to do their best to give fantastic service. I would cruise on this ship again. But I wish they would have dance hosts so ladies traveling without a man could dance! Cruise ships used to do this. And they need to fix some of the glitches with the medallion. Ideally, each server can scan the medallion so 2 people sharing the stateroom do not have the problems we did. Read Less
Sail Date February 2020
This was a first cruise for me and the first time in the Caribbean. I wish there would have been something or someone to explain how some of the options on the ship worked. The fine dinning was phenomenal! Excellent food and for the most ... Read More
This was a first cruise for me and the first time in the Caribbean. I wish there would have been something or someone to explain how some of the options on the ship worked. The fine dinning was phenomenal! Excellent food and for the most part great wait staff! We always choose to share a table with others and got to meet many people from various walks of life! Our steward was wonderful! We felt very pampered and taken care of. I would have liked to have had more of the gameshow type entertainment during the day rather than so late at night. There was not enough seating for everyone at most of these events. They were very entertaining though!! The shore excursions need to have more descriptive write ups there were some we were disappointed with and some that were more that what we expected! The one piece of advice I would give to a first time cruiser is try everything!! Don't be afraid of it! You can always leave or not eat it but you'll never know till you try!! One last comment If you continue to do the Voice of the Ocean you need to make it better. I had intended to be in this when I signed up to cruise on the Princess but when I realized that it was karaoke that turned me off. On the first night we were there in plenty of time but did not get a vote and were told it was because we came after it started and that was not the case. On the second night of the tryouts the blond in the entertainment crew told us we had to vote as a group because we choose to share a table with some people we met on the ship. She was not nice about it when I tried to explain that we were not a group. Made me very mad. We also made sure we were there for the finally and at the correct door to get the clickers but could not get them because they were not out yet. The people that came close to the time of the performance got the clickers. There should be a way to go on the medallion app and vote. That would be easier for all. Read Less
Sail Date February 2020
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