I guess the size of your dividend matters if you hold Princess Cruises shares but the size of the queues matters if you are a passenger on their new giant ships. And I really wonder how much longer the wonderful crews they employ can keep carrying their reputation and where the cruise industry is heading with the number of passengers they are cramming onto their ships.
OK this was our 8th ...
Ship wasn’t ready to sail.
Customer service was horrible!
Not enough seating in Eatery and Arena.
Most show in Arena were rock music, sound was too loud for ears, could damage hearing in long periods of time.
Huge ship, but felt so crowded.
No quiet public area, except Dome which didn’t open till our second half cruise starting 4/8/2024.
Bed and pillows were comfy, nights were ...
There were 10 of us that cruised this time. This was our 3rd Princess cruise, this time from Sydney to Hobart-Port Arthur-Kangaroo Island.
We had smooth sailing for the first half and lumpy seas with a swell for the second half. On the final leg we sailed through a meeting of three rain events the caused us to be late in getting into Sydney Harbour. The pilot boat couldn’t get out to ...
Will definitely cruise on this ship again if we have the chance. Embarkation was a breeze we were on board within 30 minutes of port arrival. Disembarkation was also good also around 30 mins after joining cue.
We have cruised with R.C, P&O, and Carnival previously and found this ship to be in most aspects a cut above. The decor is clearly more premium including the stateroom. Staff were ...
This was the third sailing of the vessel, so a bunch of stuff was not yet operational which is why she gets 4 out of 5. The itinerary was great, the staff was some of the best drawn from across the Princess fleet and it showed. The ship was brand new and gorgeous, and the glass door showers, sofas in balcony rooms, and revolutionary smart elevators were welcomed innovations that made the trip more ...
FOOD
Worst Bacon and Coffee of any cruise ship. Poached eggs came out without and white - just a yolk.
Worst breakfast Service ever - 45 minutes for eggs to arrive. Cold toast turned up 5 minutes later.
It was only an 8 day cruise but repetion of menu wasn't great.
None of these had a huge impact on overall experience. We didn't starve :)
SHIP
Worst designed Ship we've sailed on. ...
The room looked nice but opened the curtains to the balcony and turned around to see hair from previous guests everywhere and something had been spilled all down the front of the table and fridge. Nothing seemed to be sanitized ( same dirty rag to wipe down tables without a spray of disinfectant on all outside deck areas and the Eatery tables). In the Eatery breakfast and lunch served the same ...
The ship is beautiful and very clean. The staff is very friendly and they all do a great job.
The food in the buffet was just OK and the biggest concern was there was very little change on the buffet during our 10 day cruise. The same selections every day got boring quickly.
However the food in the Main Dining Room was amazing. It was very flavorful and out wait staff was fantastic. It was ...
All I will say is that COVID must have devastated Princess. Their cost cutting measures are extensive. As a top of the line suite passenger, we come to expect certain little things that help make the cruise memorable. They have eliminated flowers in the suite, chocolates at bed turn down, the sewing kit, pen and stationary, the fruit basket until we asked for one and individual soaps and shampoos. ...
Overall we enjoyed our 10 day cruise. We had a few issues that we know were a problem for others - I would want to be forewarned so read on if you are booked on Princess for a future trip. Note - my parents are late 60s and my son is almost 13 so it was the four of us.
Embarkation - flew in the night before, stayed at Home2Suites in FLL. Hotel was just ok. Embassy is better but for the 6 hours ...