Princess Cruise Reviews

Our experience on the Princess Majestic in most cases was as expected. Entertainment was excellent, our room steward was great, our stateroom kept very clean and as expected for a balcony stateroom. We particularly enjoyed our coffee in the morning from the International Cafe. The pastries were ok, not spectacular. Bar staff, front desk staff, dining room staff all were friendly and helpful. The ...

Always loves Princess and wanted to try out this vessel. Disappointed from day one! Only cruise ever that I have ever complained about. Such a disappointment. Many issues and many unresolved. Cabin Thermostat was not working properly and cabin was extremely hot, muggy and miserable, 90% of the lounges, restaurants, etc were extremely warm/hot and uncomfortable. Not enough cleaning of tables, ...

My sister and I chose this cruise because she is a Platinum Medallion member and has had many positive experiences on Princess cruises. As a relatively new cruiser, I was looking forward to celebrating my 70th birthday in Cherbourg, France. We shared an inside cabin on Caribe deck 10. Our cabin steward was very friendly and attentive. The My Way Dining experience was great, although the staff was ...

This was a Valentine gift from my sweet guy! We had been on the Grand Princess before the pandemic and that is what I am comparing my experience. The staff on the Grand were so much more friendly than the Ruby staff. The Ruby staff were pleasant but really didn't seem to go out of their way to be friendly. The food on the Ruby also didn't seem to be as good especially the buffet. The ...

Embarkation was a nightmare, 2500 people all lined up for 3 hours at the same time, a disaster. No internet for 13 days, and many days no TV. Had to line up on day 2 for a Covid test, despite already having to provide a negative covid test two days before boarding?? 95% of passengers never wore masks, which was highlighted by dozens of passengers having covid after day 2 tests who were ...

We picked this transitional cruise because the 6 days at sea gave us plenty of time to relax. Embarkation was chaotic. We had used the Medallion app to provide all required info well ahead of time. We were given an 11:30 check-in time. We found that the Priority line for boarding (Platinum and Elite level passengers) was significantly longer and slower than the other line. No explanation given ...

The Staff was fantastic, the food and entertainment needs improvement but know they are still starting up again, the ship is in good shape, I had a balcony cabin and it was well appointed with the much praised comfort of the bed. I want to mention the Ensenada tour to the Casa Dona Lupe, L.A. Cetto & Wine Tasting was not a great tour although they were both nice places there was a lot of standing ...

I booked my lifetime dream Transatlantic 23 day cruise aboard Emerald Princess, which would be my first cruise on Princess. I've been on many, many cruises before, and am not one to complain, nor to have unrealistic expectations of what a cruise line can deliver. For a line that is supposed to compete with Celebrity (which I have sailed several times), Princess fell short in several ways. ...

The exception to the quality of this cruise was the internet. I have over 600 days on Princess, and I have grown up with the internet service beginning with 2 computers in a closet about 25 years ago. This time, the internet was available, but the speed was the worst imaginable. You are used to a speed of over 100mbs. The speed of this connection was 5KBS. It would load email if you left it on ...

My husband and I chose the transatlantic cruise for the itinerary stops in both Europe and the UK. We love cruising and, until now, loved Princess. We are more than slightly disappointed, in particular because Princess Customer Support has become impossible to reach and has blocked all abilities to contact them directly for resolution. We are Platinum wanted very much to get to Elite soon. The ...