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Cruise Ratings
8,207
5,412
3,428
1,645
838
Sail Date: March 2019
We wanted a relaxing time away and to warm up!!!. The crew was exceptional especially in the bars and international cafe The Salty Dog Grill had exceptional grilled food and offered a good variety. It could be substituted for main course ... Read More
We wanted a relaxing time away and to warm up!!!. The crew was exceptional especially in the bars and international cafe The Salty Dog Grill had exceptional grilled food and offered a good variety. It could be substituted for main course if you don't want buffet or dining room. The dining room breakfast was good far better than dinner. Service at dinner was always slow. We really enjoyed the buffet. The dinner was different each night with a theme from different countries. It was exceptional. Dining room sit down was so so. Entertainment was fantastic and they offered a variety of venues nightly. The singer and dancers on this ship were very good and voices paired up very well. The highlights were the comedian and the ventriloquist. The both did two shows with the ship using the smaller venue stage which worked out great as they staggered start times between them and the main show in the princess theater. The ports were varied and offered a variety of choices to everyone. Read Less
Sail Date: March 2019
The itinerary as well as the 10 days, gives you more time to enjoy activities as well as time to relax. The cruise director, Peter and his staff were wonderful. Alwyn was especially good at his position of assistant cruise director, ... Read More
The itinerary as well as the 10 days, gives you more time to enjoy activities as well as time to relax. The cruise director, Peter and his staff were wonderful. Alwyn was especially good at his position of assistant cruise director, then Song and Will. There was another member and I can’t reme correct spelling or pronunciation, Bongani. We enjoyed about every aspect of the cruise, many games and activities throughout, trivia, karaoke, The Voice, bingo, you name it we did it. Also did 3 Princess excursions that we all enjoyed. Had one of the best experiences ever at The Crown Grill. All in all, a great cruise. I simply loved every to cruise with Princess. My husband and I have cruised 29/30 times. This was our 27th with Princess and we now only travel with Princess. The Crown is somewhat older compared to Regal and Royal, but still a lovely ship. Embarkation and disembarkation went extremely smooth. Our inside cabin was adiquitly furnished with enough shelf, drawer and hanging space, abundance of coat hangers made a world of difference. Had great ports of call where we did 3 Princess excursions. Great cruise with great company. Read Less
1 Helpful Vote
Sail Date: March 2019
This was a short 3 day cruise from LA to Vancouver. It is spring break so there were lots of young people and kids onboard, many celebrating special events like birthdays. We dined in both the Crown Grill and Share and the food was ... Read More
This was a short 3 day cruise from LA to Vancouver. It is spring break so there were lots of young people and kids onboard, many celebrating special events like birthdays. We dined in both the Crown Grill and Share and the food was great. Service in the main dining room and the food seemed the usual Princes approach. There was concern expressed by someone that since the ship is heading to dry dock in Victoria that there would be less staff and poor food supply but that was certainly not the case. The staff told us that during the 3 weeks in dry dock, their jobs continue, as they must serve the 1000 construction workers who take up residence on the ship and work 24 hrs a day to complete the dry dock tasks. The only difference is that their days are shorter. On another note, Princess has made a decision to remove all the barrel chairs from the balcony and ocean view staterooms. I find this to be a ridiculaous move as do many others. I had disussed my concern with corporate relations and was told that if I ask for chai, I will get it. Many people on Cruise Critic had indicated that they had asked their stateroom steward and had been told that a chair was not available any longer. I did not ask the steward. I went to the Passenger Service desk soon after we boarded and asked for a chair. I happily got one within 1/2 hour of asking. I do have a bit of a caveat, though.This ship is heading to dry dock and maybe the few chairs that they may have available on board right now might disappear once in dry dock. Read Less
Sail Date: March 2019
This was a fifteen day cruise. There were many days at sea.The ports in Hawaii are all beautiful. I did grow weary of the days at sea on the way over. We had a two bedroom suite, not as spacious as it has been on the other cruise lines. ... Read More
This was a fifteen day cruise. There were many days at sea.The ports in Hawaii are all beautiful. I did grow weary of the days at sea on the way over. We had a two bedroom suite, not as spacious as it has been on the other cruise lines. The ship itself is starting to show a little bit of age but is still in good condition. The theater was always crowded and if you arrived less than half an hour before the performance it was nearly impossible to get a seat. I believe this was true for both shows. For suite guests they have a new program, at least a new program to me, called Club Class. Part of the da Vinci dining room is set aside for suite guests, the service was very good some of the best I've ever had. The ports were all good and I even enjoyed Ensenada. I think that Princess is the only cruise line to offer selling form LA to Hawaii and back. Read Less
Sail Date: March 2019
After several couples mentioned how much they loved this cruise, we decided, along with 2 other couples, to take it and were absolutely delighted we did! It turned out to be above and beyond our expectations in every respect. Embarkation ... Read More
After several couples mentioned how much they loved this cruise, we decided, along with 2 other couples, to take it and were absolutely delighted we did! It turned out to be above and beyond our expectations in every respect. Embarkation was a breeze as was disembarkation. The service was extraordinary and the staff bent over backwards to accommodate your every need. Loved the ship, cabin, staff, food, activities, etc. So much to do on the days at sea that they flew by as we enjoyed participating in whatever we could manage to fit into our very busy schedule!! All the ports we visited were wonderful and we were most fortunate in having calm seas and beautiful weather throughout the trip. The entertainment was exceptional-especially the production shows along with all the other performers who took center stage as well as in the explorers lounge. Overall, just had a fantastic time and would definitely recommend it and most likely will do it again. Read Less
1 Helpful Vote
Sail Date: March 2019
After cruising for many years with Princess my partner and I were disappointed with the lay out of this ship, their seemed to be not enough staff for the amount of passengers on board, most places we visited on board did not have enough ... Read More
After cruising for many years with Princess my partner and I were disappointed with the lay out of this ship, their seemed to be not enough staff for the amount of passengers on board, most places we visited on board did not have enough seating, the ship was designed the Chinees market and it shows with the conversions of the public such as the vista lounge once part of the casino and another now bar also was the high rollers as you will see by the amount of surveillance cameras in the rooms, far to much Chinees writing hard to know were you are in the lift with the English/Chinese writing, we had the opportunity to have dinner in the French restaurant the food and service was good, the location of this restaurant was not good in a walk way I sat looking at a till, was told they were booked out so had to eat at 18:30! this was not the case only two couples in when we arrived, the walk way running along side was very busy and noisy, would not recommend this ship. Read Less
Sail Date: March 2019
A lovely ship with so much to explore. Dining rooms are lovely as is the adults only Hollywood retreat. Its a Easy ship to get around if you are a seasoned princess cruiser. Excellent entertainment from the comedy show to soul music show. ... Read More
A lovely ship with so much to explore. Dining rooms are lovely as is the adults only Hollywood retreat. Its a Easy ship to get around if you are a seasoned princess cruiser. Excellent entertainment from the comedy show to soul music show. The big screen for movies etc is hugh and provides a great backdrop against the sky . The rooms are very comfortable and spacious for a interior room. The marketplace food area is good but lacks tea and cofffee making stations they need more of these as on the other princess ships . There is plenty of seating in and out of the ship but missed the deck 7 promodene deck for walking but being only a 2 day cruise would need to explore more options on a longer cruise. Only problems were lack of seating in Vista lounge for triva and the lack of dress code standards in mdr some people allowed in with shorts and t shirts not a good look. Read Less
Sail Date: March 2019
My cousin had said that they had good time on their last cruise . They came with us on this cruise . They also said that cruise was bad. Service was unfriendly . ship needs to be up dated . Carpets were worn out. My cousin room carpet ... Read More
My cousin had said that they had good time on their last cruise . They came with us on this cruise . They also said that cruise was bad. Service was unfriendly . ship needs to be up dated . Carpets were worn out. My cousin room carpet was wet due to leak in ceiling. There also was a leak in ceiling in Crown grill. Getting on and off the ship went well and fast. my cabin steward and two bartender( Crooners Bar) were the only two that made my trip so what happy. Your dining staff needs more customer service skills very unhappy with the way we were treated. There was only one show. Your staff was unfriendly until the last two day. Why you ask is because they wanted to get a tip. They tried to be your best friend on the last two days. All smiles and talk to you like you were their best friend. Very unhappy with the service. I paid a lot of money for this trip Read Less
Sail Date: March 2019
I did this cruise 2 years ago and had a great time. This time everything was changed. They said the ship was newly renovated but what they really did was add 100 staterooms. The result was less seating on the promenade deck inside. ... Read More
I did this cruise 2 years ago and had a great time. This time everything was changed. They said the ship was newly renovated but what they really did was add 100 staterooms. The result was less seating on the promenade deck inside. They also changed the menu which affected the dining rooms and the buffet. The quality took a dive with a less appealing menu and an addition of things like steak and or lobster or surf and turf added at the bottom at an additional charge. If lamb is not at the top of your hit parade, stay off this ship. The buffet had a good selection of fruits, melons and desserts but the entrees seemed to be left overs from the dining rooms. There where still additional dining opportunities at additional charge's but less because of less deck space to put them. I had the drink package ($1000 plus) but was still charged for the initial bottles of water that were in our stateroom when we boarded. It appeared there were less room stewards as well and if you were not out of your cabin during certain hours, you room was skipped until the next specified hours. I have sailed with Princess before and enjoyed it but was told , what we experienced was the new Princess way of doing things. I will not sail with them again. Read Less
Sail Date: March 2019
We have gone to Hawaii on Princess before and had a great experience. We wanted to go again and explore more. We had Princess arrange our flight and travel to the ship. This went very smoothly. We did wait at the airport for about 1 ... Read More
We have gone to Hawaii on Princess before and had a great experience. We wanted to go again and explore more. We had Princess arrange our flight and travel to the ship. This went very smoothly. We did wait at the airport for about 1 hour because our flight arrived at approximately 10:00 a.m and embarkation was not until 1:00 supposedly. When we arrived at the Embarkation facility, it was very well organized and the lines were kept short. Princess has really refined this procedure. We originally sailed on the Ruby shortly after it was built (2009) and it was shiny and new back then. Even though it has gone in for refurbishment recently it appears most of this has been technology based. The ship itself is showing its age. There is some wear and tear in places. (sun fading in the rooms, wear on the wood on the chairs in the common areas). Not enough to make us unhappy but if you are looking for a bright, new ship, this one is not for you. We were in Baha 748 which was a rear facing balcony. I can't recommend this room enough! The balcony was larger than the traditional balcony and we had wake views for our sailing. The bed was marvelous and the bedding was luxurious. My husband is generally picky about his mattress and he slept well the entire time with no aches or pains. Our room steward was fantastic! We tipped him daily and really developed a relationship with him and it showed in the care he kept in our room. We did not access a lot of the entertainment but did go to the Piazza everyday and interacted with the cruise director staff. Jerry was a new staff member and he was very engaging. We really enjoyed him. We chose the early dining option in the Botticelli dining room and the food was very good. Our wait staff were not really engaging which was disappointing especially as the next section over had a very good server who was super friendly and great with his guests. I think you have the luck of the draw on this one. Our shore excursions were all private ones except the Adventure to Hana which we booked through Princess due to time constraints. We did an small plane flight above Kauai and found it the most enjoyable excursion we took. I highly recommend it. The vendor was Wings over Kauai. I would love to take this cruise again and will continue to cruise with Princess. Read Less
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