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22,721 Princess Cruise Reviews

Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu ... Read More
Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu virtually every day. Most of the bars were empty most of the time. Where were the 3000 passengers ? Piazza always had good entertainment especially the great violin duo. Staff very friendly & helpful. Excursions were good, tour guides very knowledgeable and likeable. Lots of people seemed interested to buy expensive jewellery, art, perfumes, etc. Seemed a waste of money to us. Embarkation was the worst disaster anyone of the 3000 passengers had ever experienced as we waited outside in the LA heat while they fixed a computer failure. The proverbial Black Swan. Disembarking however was well organized and a breeze in Ft. Lauderdale. It was worth the money ! Read Less
Sail Date March 2020
Excellent trip all went well emergency entertainer added in Fremantle was a nice surprise. All fill in Acts were very good as were the large showtime shows in the Theatre. The waiters in the Marquis Restaurant & Horiizon Court ... Read More
Excellent trip all went well emergency entertainer added in Fremantle was a nice surprise. All fill in Acts were very good as were the large showtime shows in the Theatre. The waiters in the Marquis Restaurant & Horiizon Court buffet were attentive, helpful & friendly. The cabin staff also very good, kept the cabin very clean and stocked with fresh towels. The cabin had plenty of coat hangers and a soft bed. The cruise staff were continuously cleaning, giving us a sense of safety. The wash tubs at the buffet were very efficient to keep guests safe as possible from the Corona virus it being so easily passed to everyone at this time. We visited Albany, Port Lincoln, Adelaide & Kangaroo Island,but our voyage finished there due to Burnie in Tasmania and Melbourne closing their ports to cruise ships,due to the virus. Princess has offered a geneorus refund with two refund choices for our loss Worth another cruise ASAP Read Less
Sail Date March 2020
We cannot praise the Captain and staff of the Golden Princess enough! We have just returned from a 13 day cruise to New Zealand that was cut short by 4 days because of the current global crisis. During this uncertain time we were kept up ... Read More
We cannot praise the Captain and staff of the Golden Princess enough! We have just returned from a 13 day cruise to New Zealand that was cut short by 4 days because of the current global crisis. During this uncertain time we were kept up to date at all times as the situation developed and were treated with the utmost respect. The food onboard was incredible and nothing was too much trouble for our waiters Edzel and Michaell in the dining room. There were many varied activities to choose from and we had lots of laughs participating. The staff were fastidious with hygiene, regularly wiping surfaces after use. Although we were disappointed that we only set foot on land for 1 day due to port restrictions we still had a very relaxing holiday on this lovely ship. A big thank you from my husband and I. We will definitely sail with Princess again sometime in the future. Read Less
Sail Date March 2020
2 nights 3 days to Sydney, we got to the terminal at the correct time to find every one else had the same time ,so 45 mins doing the bag line shuffle , we climbed on board as so many Brisbane folks also did , there where the normal bars, ... Read More
2 nights 3 days to Sydney, we got to the terminal at the correct time to find every one else had the same time ,so 45 mins doing the bag line shuffle , we climbed on board as so many Brisbane folks also did , there where the normal bars, entertainment ,shops we choose a widow cabin as not worth a balcony for the short time trip , the first night was the band on deck ,as we left port ,then they had the bands playing after the evening meal ,in the bars , the entertainment was the comedy show , which was very funny , thes day at sea was a bit slower as the activitys where less then we thought but there where movies on the TV to which we watched , as the evening came we then watched the on deck movie ,we have 2000 people on board yet i counted 10 people watching this movie , for us more room , on arrival in Sydney we waited till the breaky line was slow around 8 am , by this time the line had less then 5 people simply walked in loaded plate and off to the seat , finally finished we simply headed to the gang way and left as our bags where carry on ,so easy , then off the gangway and into the heart of Sydney Read Less
Sail Date March 2020
This is a senior citizen cruise and should be advertised as such. Pros: • The room steward & most of the staff was friendly. • The cabins were decent. Cons: • No events to do for younger people • The ... Read More
This is a senior citizen cruise and should be advertised as such. Pros: • The room steward & most of the staff was friendly. • The cabins were decent. Cons: • No events to do for younger people • The showers in the cabin seem smaller than usual. The balcony was filthy. • The food is terrible and the menus are too complicated • Some staff was not so friendly. Even had one roll their eyes at me for no reason • The elevators smelled so bad during the cruise • Dining room is very strict about dress code • The only thing to do on the cruise for younger people is go to the casino or pool • We were only able to go to 2 of the 5 ports and only got a $100 credit per person for that. I understand it’s not Princess’s fault but they should’ve done more. This cruise might be fun if you’re 60 or older. If you’re younger, stay away. There is nothing to do for you. I spent the whole cruise, besides when at port, in my cabin and there wasn’t even any good TV shows or movies on the TV. Read Less
Sail Date March 2020
We chose this cruise to see the islands Jamaica, Panama Canal, Cayman Islands , Columbia, and Costa Rica. Unfortunately due to rough water and Corona Virus scare we could only see Columbia and Costa Rica. This was very disappointing ... Read More
We chose this cruise to see the islands Jamaica, Panama Canal, Cayman Islands , Columbia, and Costa Rica. Unfortunately due to rough water and Corona Virus scare we could only see Columbia and Costa Rica. This was very disappointing and the water was very rough going from Fort Lauderdale in Florida to Jamaica causing many people to get motion sickness and was the main reason for our ship not stopping at Jamaica. We were stuck on this ship for 8 out of 10 days . The ship is need of interior repairs (floors were rough under carpet causing trip hazards, pipes in ceiling were leaking in hallways) Pools onboard were empty of water due to rough sea conditions. Entertainment was ok but could have been better if they were to make it to the ship, some flights were cancelled the entertainment could't make it to the ship. I would not recommend princess cruises for cruising, I thought they were highly reputable cruise line but I was wrong. Read Less
Sail Date March 2020
My husband and I have traveled extensively. We were excited that this cruise was to take us to multiple ports and did not repeat any that we've visited before. Further, we've cruised with Princess before and felt comfortable ... Read More
My husband and I have traveled extensively. We were excited that this cruise was to take us to multiple ports and did not repeat any that we've visited before. Further, we've cruised with Princess before and felt comfortable with the cruise line. Embarkation was fairly smooth. We got on the ship, found our cabin as expected (although we were disappointed that our view was obstructed), and headed for lunch. Next, we toured the ship and found it as most ships in this class. We are not first class people, so the decor of the ship and layout suits us just fine. Let's pause here to share that the COVID19 virus was starting to grow in intensity in the world (not necessarily the US), and the cruise line did offer a 100% refund of cancellation fees (whatever that meant) if customers wanted to cancel. My husband stayed on the phone for an hour the morning of the cruise, but couldn't get through, so we decided to go on the cruise even though we had some doubts. Day 1 was a day at sea. We had rough seas...not terribly rough, but consistently and decently wavy. My husband and I didn't get sick, but we heard of several passengers who did. We were concerned about the many elderly on board and the possibility of them losing their balance and falling while attempting to walk. The crew kept reminding people to use handrails. Day 2 was to be in Jamaica. However, due to the rough seas, the port wouldn't come out to assist the ship in getting to the port. So, Strike One port. Day 3 was at sea...still rough seas. :( As my husband says, "It's feeling like Groundhog Day (the movie)." We did arrive in Cartagena, Columbia early (approximately 5 p.m.) and allowed to get off the ship. They even arranged for us to have excursions. Of course, you get to pay for them. $$ My husband, desperate to get off the ship, booked a carriage ride around the old city, and a dinner in town. It was an expensive excursion, but we had an enjoyable evening. Day 4 was Cartagena, Columbia Thank Goodness, we get to get off the ship and step on solid ground!! The ship was getting boring. We were happy to go tour and visit. We booked an excursion through the cruise ship; a canoe tour of mangrove tunnesl and a walking tour of the old city. The canoe tour was quiet and peaceful and guides went to great lengths to show us monkeys, sloths, and a variety of birds. The old city stroll didn't allow much time to really shop, but as we had gone to the old city the night before, it wasn't an issue for us (others were disappointed). Day 5 Panama Canal This was a day we looked forward to. We were both excited to see us go through the locks which we did have plenty of time and view of the ship going through 3 locks. This ship narrated and talked us through the history of the locks, what we were seeing and what was happening. Once we got into the lake, we were told we had to be scanned for potential fever by the Panamanian officials before going on excursions (those who had booked them). We all lined up and were scanned for fever, then received all the stickers, etc. for our excursions. A little later, we began boarding our tenders to leave. My husband and I were on the second tender. Once they loaded everyone, we wondered why we were waiting by the ship for a few minutes without leaving. Then, I noticed the first tender coming back toward the ship. At that time, I told my husband, "They are not going to allow us to enter Panama." (due to the virus) Sure enough, a ship official soon boarded the tender and told us the Panamanian government had decided to not allow us to come ashore due to the fear of the virus. (Why did they go to all the trouble of testing all of us for fevers if they were not going to let us come ashore?) Anyway...Strike Two port! Day 6 Puerto Limon, Costa Rica We booked an excursion through the internet to Tortuguero and a banana plantation. We found the group to meet, although we had to walk a decent distance from the ship to them. We boarded the bus and they drove us rain forest, then along the beach to an area that honestly didnt look like it would be safe (felt safe when we got there, though). We got off the bus and into boats they were rowed by locals who tooks us through mangrove growth. Some locals danced for us in traditional clothing before and after our boat ride. Back on the bus, they took us to the banana plantation. They pulled up to the gate (which was closed), and informed us that the plantation was closed to visitors due to a fungus that was endangering the world's population of banana's. The proceeded to tell us about the process of banana growth and process to market while we sat on the bus. Not sure why we had to drive all the way there for them to sit at the gate and tell us the process. They could have told us this at the port or while we were driving to the boat tour. Plus, we feel we paid for a two part tour, but only received one part. After the banana gate, though, they did drive us by a shopping place (how convenient). It was off by itself and the prices were all in US $). The prices were high and I'm not sure why anyone would purhase there. My husband and I took a quick walk through and then got back on the bus. This tour disappointed us greatly. Day 7 at sea Over the week, we've been watching the news and seeing the pandemic getting out of control. The US is getting very nervous about the virus, more cases are developing there, and the stock market is taking a hit as a result. One Princess ship has been off the coast of California for 2 weeks as they have cases of the virus on board and my husband and I are getting nervous that we could get held off the coast once we get back. Unlike most of the passengers on board, we have jobs to get back too. Today, we booked a flight home from Grand Cayman (our last port) so we will avoid the possibility of quarantine. Day 8 Grand Cayman Guess what?? Grand Cayman is not allowing cruise ships in their port due to the virus, so Strike Three Port! :( Luckily, the flight we booked is fully refundable. Now, we pray we do not get quarantined off the coast when we get back to Florida Day 9 at Sea Day 10 back to Florida Luckily, no one on the ship has shown any signs of the virus and we are able to dock. Disembarkation was super smooth and fast. Thank goodness as we had a 10:40 a.m. flight home. Why did I give the cruise a poor rating: 1. We didnt get to go to 3 ports...wouldn't you know it, the 3 ports that mattered the most to me and my husband. 2. Food...whew...the food is just average, at best! They feel they have to put every steak and pork in a brown gravy (the same brown gravy for all of them). Even though they try to mix up some of the foods at the buffet, we found most of them to not be good/tasty. Keep in mind, we are not gourmet/5-star people. More than one day we went through the buffet and couldn't find anything to eat, other than a salad. We ate more hamburgers and french fries from the Grille than anything for lunches. Thank goodness for the Grille...burgers and fries were very good. 3. Gripes you'll find on nearly all cruises...internet too expensive; excursions too expensive; entertainment just okay; very little music by the pool (loved it when they had Thosh DJ by the pool/need to do that more often) Positives: 1. Trivia...had a blast at all of them (went to nearly every one) 2. Staff...nearly every one we dealt with was kind, accomodating and really tried to instill postive vibes, especially with the difficult cruise we were experiencing (Kudos to Thosh, Ken, and Kristina) 3. Could actually get pool chairs on this cruise...probably because of the age of most of the passengers and/or the cruise wasn't full due to the virus Read Less
Sail Date March 2020
Wanted to visit Panama and Grand Carman but poor choice of time do to Covid-19. Even so. It was a nice cruise and appreciate the great service we received. Room was outstanding and kept that way the entire trip. Staff and all attendants ... Read More
Wanted to visit Panama and Grand Carman but poor choice of time do to Covid-19. Even so. It was a nice cruise and appreciate the great service we received. Room was outstanding and kept that way the entire trip. Staff and all attendants were always friendly. Even under our serious situation the captain and his staff made this trip an enjoyable one. Never did we feel we were in trouble or under any threat of being endanger. To be truthful most of us on that ship felt safer than what we were returning to. There are not too many things we do in life that we have to experience a trip during some very difficult life threatening times. I applauded the CEO for her choice of shutting down future voyages for 60 days till this terrible virus passes. I wish them the very best. They have put profits aside as they do care about their clients. I say this with all sincerity. Thank you Princess Cruises Read Less
Sail Date March 2020
My sister and I chose this cruise because it was stopping at places we had never been to before and we wanted to see the old locks of the Panama Canal. It most definitely will be a cruise we will not forget! I can't believe how much ... Read More
My sister and I chose this cruise because it was stopping at places we had never been to before and we wanted to see the old locks of the Panama Canal. It most definitely will be a cruise we will not forget! I can't believe how much the world changed in the 10 days we were gone! I asked my doctor if it was safe to go and he said yes when I told him the itinerary. Well, everything went well through the airports, but when we got to the cruise terminal, we had to wait and wait to go through the TSA screening of the luggage, etc. Once we were on board, the mini suite was much like mini suites on other Princess ships except the couch was terrible, we put bed pillows on it to sit on (helped some). The weather was terrible the first 2 1/2 days, the ship was rocking terribly and we couldn't go out on deck. It was hard to walk and we really missed using the Sanctuary. The Sanctuary is our treat to ourselves when we sail with Princess. After the first day and a half, they started serving us at the Horizon Court and there was nothing on the tables. Princess was very diligent in keeping everything clean and it paid off as at the end of the voyage the captain announced we did not have anyone with the corona virus and only a handful of people with any sickness. We couldn't dock at Jamaica because of the weather but we had a fabulous tour with Josie from Dora the Explorer in Cartagena, best tour every! We lucked out with beautiful weather while at the Panama Canal. Some people were going to go ashore there and went through health screening and some were on boats going ashore only to be turned away by the Panama government. Costa Rico was very welcoming but the tour we wanted was canceled due to not enough people signing up. So we had to find another one. Grand Cayman would not allow us to come ashore there because of this virus scare. So, out of 5 stops, we only got 2. But Princess had no control over the weather nor the governments of the places that turned us away because of the virus scare. All in all, Princess worked very hard to get the dining rooms open, and things for us to do during the unexpected sea days. The crew and the service was great. Some of the crew I have to mention for their fantastic service and personalities. In the Sanctuary - John, Made, Rigan, Kerwin. Mostly in the morning at the Horizon Court was "the Hello Sunshine" girl with her dance moves - Cyrille. And our room stewart Felix. They made our cruise so much more pleasant. I'm so glad we got home with no problems and my sister and I decided to self quarantine for 2 weeks which I'm just starting the 2nd week. We have 2 more cruises booked with Princess. I don't know if the June one will be canceled or not, but we will most definitely cruise again with Princess. Read Less
Sail Date March 2020
March 7-17 (2020), we were on the Island Princess for a 10 day Panama Canal Cruise. Due to weather conditions and of course the coronavirus situation, we were not allowed to dock at most of our ports! We were able to do the turn around ... Read More
March 7-17 (2020), we were on the Island Princess for a 10 day Panama Canal Cruise. Due to weather conditions and of course the coronavirus situation, we were not allowed to dock at most of our ports! We were able to do the turn around through the canal and it was awesome! Island Princess was the last Princess Cruise ship at sea until their 60 day suspension is over. The captain and crew were very professional, worked tirelessly and under the circumstances, did everything they could to accommodate us and keep us informed. They all should be commended for their work!! The crew and (most) passengers, made the most of a very difficult situation! With all said, we had a great time and would definitely cruise again with Princess! In fact, while still on board, we put down a deposit for a future cruise. We’re thinking Alaska again next year and maybe Antarctica in 2022. Read Less
Sail Date March 2020
Picked this cruise due to its destinations and time of year. Service in all departments was good under the difficult circumstances. Disappointed that all excursions could not be made. This was through no fault of Princess or passengers. On ... Read More
Picked this cruise due to its destinations and time of year. Service in all departments was good under the difficult circumstances. Disappointed that all excursions could not be made. This was through no fault of Princess or passengers. On board entertainment was good. Cabin service was excellent. Dinning was fair. Menu could be expanded. Buffet dinning was crowded and food selection was limited. Had our two Granddaughters with us, and they enjoyed themselves. As to going again will depend on how Princess reimburses our account for the missed excursions. It must be stated that this cruise took place during a difficult period which had a major impact on excursions. The Captain and crew did their best to minimize any inconvenience to the passengers. I have to compliment the crew for salvaging what could have been a disaster of an experience. I like the idea of the formal nights. This lead to a good experience for our Granddaughters. Read Less
Sail Date March 2020
I chose this cruise last Fall because of the ports, length of time in port, and the sailing date. I had sailed on the Crown Princess in 2019 and was happy with that experience. By the time we sailed much had changed. The Coronavirus ... Read More
I chose this cruise last Fall because of the ports, length of time in port, and the sailing date. I had sailed on the Crown Princess in 2019 and was happy with that experience. By the time we sailed much had changed. The Coronavirus was escalating slowly when we left Port Everglades so our major change was skipping Princess Cays and a revision to our itinerary. As far as the crew and fellow passengers knew all guests remained healthy throughout the trip. We entered every port and enjoyed all that a cruise has to offer. Enhanced cleaning and precautions caused me to feel safe. As we got toward the end of the cruise many of us were worried about the world we faced upon disembarkation. We were able to relax and enjoy our 10 day cruise while vacationing. The ports were varied and lovely. We met some incredibly nice people from the United States, Australia, the United Kingdom and Canada. We enjoyed the comedy shows. Both comedians were great and provided conversation starters at dinner. The weather was perfect for 8 of the 10 days. Read Less
Sail Date March 2020
The ship is going to be refurbished soon, and a lot of the wooden surfaces need refinishing, and this is an older ship than others, but we had a wonderful cruise on Crown Princess. The crew was wonderful. The Cruise Director did just the ... Read More
The ship is going to be refurbished soon, and a lot of the wooden surfaces need refinishing, and this is an older ship than others, but we had a wonderful cruise on Crown Princess. The crew was wonderful. The Cruise Director did just the right amount of talking/not talking. The Cruise Director's staff put on a wonderful game show called Hollywood Hiccups that was the funniest and best I've ever seen. Ocean Medallion made it easy to locate all of our friends and join them at any time for lots of fun. One of the two big generators had a problem, and we couldn't go fast enough to get to Princess Cays, so we skipped and got an onboard credit. That's our favorite port, and we were disappointed, but the rest of the cruise was wonderful. That generate should be fixed when the ship goes for refurbishment. They were sanitizing handrails, tables, etc. all the time. They sprayed pool loungers every night with sanitizer. We felt safe amidst the virus pandemic. The food was excellent, the entertainment was excellent, and we had a great time with our friends. Read Less
Sail Date March 2020
Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour ... Read More
Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour itself. Point being the atmosphere during a global virus is not the best. When Staff is not forthcoming about medical issues. Evacuations, transfers of potential carriers it is hard to enjoy something you though might be a good time. It was not. More like torture. On the plus side, the TV in the room worked most of the time. The Room was very nice and the steward was fantastic. The hot coco and coffee machine made social distancing easier on the fan tail. The bad, Social distancing on a cruise ship is impossible! Food was seldom hot, more often undercooked and Luke warm. Food was plentiful, but not food we would chose to repeat. Hamburgers were yuk, Pizza fair. Ice cream pathetic. Deserts looked good, but often were a disapointments. Moral don't book a cruise just prior to WHO declaration of a global Pandemic. The cruise companies are taking a beating now, but so did we! Read Less
Sail Date March 2020
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made ... Read More
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made us late for St. John (the whole reason we booked this cruise was for hiking St. John national park). Princess rebooked but then we were delayed by port authority and without communication, we missed the ferry to St. John and our excursion. Sure we got our money back but then we had to venture out in a foreign place alone to get there. Now Sint Maarten was great. on the way home, our ship was quarantined due to transferring two crew members from a Coronavirus infected ship to our ship & cdc not allowing us to port. So we missed out on Kennedy space center. The food at the first half of the cruise was not great but it did get better starting after St. John. Sure princess did what they could in both situations but it was not what we expected on our first cruise Read Less
Sail Date March 2020
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other ... Read More
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other cruiselines. Our ship was not allowed to dock at the end of our cruise until 2 crew members were tested for the Coronavirus. This meant a whole extra day at sea but the crew kept us entertained and well looked after during this crucial nerve-wracking time. It all ended well and we actually came out of it with an extra day and night onboard enjoying the great food, entertainment and service. I took full advantage of the dining facilities included and the Medallion we wore was convenient for all extra costs. We prepaid gratuities which was a nice option. I enjoyed the fitness track every morning before indulging in the massive buffet breakfast offerings. The main show every evening was so professional and just the right length. The art auction, backstage tour, dance lessons, quiz and trivia games were all great fun. A family member was celebrating a birthday onboard and was quite pleased with the extra attention from the crew. I did not take part in any excursions as it was my first cruise so I was happy just exploring the townsites close to the ship. Overall, it was a great experience. Read Less
Sail Date March 2020
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just ... Read More
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just enjoy being on this ship. We cruise with family and usually book a balcony cabin. On this past cruise, the Regal was not allowed to dock back in Fort Lauderdale due to two crew members who had been on the Grand Princess. These cruise members could have been tested Sunday (March 1) while we were in Fort Lauderdale, but the CDC did not make up their minds until March 8. The Captain kept us informed throughout the day as to the progress of our disembarkation. From the time the Captain first let us know (before 6 am) until we were able to disembark (10pm), the exceptional crew went into overdrive. The crew was obviously well versed in what to do in a situation like this. Some of the precautions were removing the salt and pepper and sugar from the tables. The crew came around and dispensed them as required. They also not only wiped down the tables when quests left, but wiped the chairs as well. Despite their lack of sleep, to a person, they were smiling - all day - and doing their very best to make us comfortable and at ease. Princess takes care of her passengers in a way that would be hard pressed to duplicate. Kudos to Princess. Cannot wait to cruise again with them. Read Less
Sail Date March 2020
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing ... Read More
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing the first 7 days - Eastern CARIBBEAN! Despite all the health fears this year, with the information we had at the time, we felt safe to travel at the end of Feb as planned. There were extra precautions throughout or trip and a 16 hour delay disembarking for checks at the end of this cruise. Despite this, the staff were as professional, friendly and patient as ever. Problems can happen with any service provider at any time for many reasons, we are all human after all. For me, it’s not about whether a problem happens but how the problem is handled and risks mitigated for the future. Those extraordinary events aside, the cruise was perfect, literally my only complaint is too much food to finish the exquisite dessert at Sabitini’s. We booked the Sanctuary bungalow at Princess Cays and ordered the upgraded lunch. Highly recommend! Shore fishing was great. Villa botanica excursion was good, their patio daiquiris were Devine. We plan to do it again, with the kids this time next year. If you arrive a few days ahead of your cruise, try a sport fishing charter in Fort Lauderdale with Tacohookedup.com. We also stayed at the Hilton Marina, which was minutes from fishing and the cruise port. Read Less
Sail Date March 2020
My father wanted to see the Panama Canal. It was 5 adults - my father, my sister and husband, myself and husband. Our entertainment was poor. The best was the comedian next to last day. The service was horrible in internet. We ... Read More
My father wanted to see the Panama Canal. It was 5 adults - my father, my sister and husband, myself and husband. Our entertainment was poor. The best was the comedian next to last day. The service was horrible in internet. We talked to him. He gave us info. We tried it and it didn’t meet with our expectations and wanted to change it two hours later and were denied. The beverage service was ridiculous. You spend over $1000 for the package and they wanted my husband to pay for a can of coke. They nickel and dime you to death. Embarking was ridiculous. They knew the night before there were problems and still had people embarking at 7 pm. Disembarking was also ridiculous! People coming in doors they weren’t suppose to. No one watching. We are platinum members are will not be using princess again. So very disappointed in Princess Cruises! Read Less
Sail Date February 2020
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. ... Read More
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. Area was packed. No food or drink offered. Toilet facilities were out in the parking lot. Very uncomfortable. Once we boarded things went exceedingly well. Our steward, Danny, was welcoming and helpful. Our room was clean and ready to go. We ate most meals in the DaVinci Dining room with Giovani as our Maitre ‘d, Roderick, waiter, and John as his assistant. Enjoyed them as well as the food. Ate one night in the Crown Grill. Excellent service and food. Ate one night in Share. Excellent food and service once again. Just way too mush food for us to eat (6 courses). Had breakfast on our balcony once. Very special, indeed. We arranged our port tours with other cruisers through Cruise Critic. Highly recommend: Puerta Vallarta, Vallarta by Road Food tour Puntarenas, Thumbs Up Tours Panama City, Conozca Panama 5 hour City Tour We were denied entry into Cartagena, Colombia (by direct order of the mayor.) No illness on board with staff or passengers. Entertainment was absolutely wonderful. In our second week Princess Cruises announced they were closing down operations for 60 days due to Coronavirus Pandemic. I want to give a shout out to Princess. They were transparent throughout. Even though employees had this uncertainty (60 day layoff) facing them, they remained cheerful, courteous and helpful to the very end of the cruise. Thank you for a wonderful experience! We WILL be back!! Read Less
Sail Date February 2020
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was ... Read More
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was full of apprehension but we wanted to do a full transit of Panama. The room was adequate bed really comfy. Extremely clean. Plenty of hanging space.Fridge for our champagne . Housemaid Anna first class. Food was of a high standard . I have worked in the hospitality industry so i know how hard it is to please the public. The staff in the world market restaurant were hilarious. Loved the outside cinema. Watching a new release sunbathing in 86 degrees drinking bubbles wonderful way to relax. Entertainment was mixed except for the two violinists called LADO they were spectacular. Booked whale excursion via princess cruises was truly amazing .Costa Rica and Columbia via cruise 118 great value. I would recommend catching a taxi in Nicaragua the local tourist guide in the port found an english speaking taxi driver who showed us some breathtaking sites and gave us the history of the country. My gripe is the horrendous costs of the drinks , wifi and gratuties. They need to look at more affordable packages for these items. Most guests were american who had paid on average $1300 for two weeks which is so much cheaper. Read Less
Sail Date February 2020
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as ... Read More
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as many passengers waited several hours to get on board. As it was, we did not get our cabin key cards until almost midnight on day 1. We ended getting an excellent price on the cruise by watching the sales and contacting our cruise planner when we came across a better deal. Loved our cabin - odd shape/layout but spacious and nice view. The cruise was very enjoyable, despite the current world situation. We had some very nice shore excursions: Beach getaway; Two bay snorkel; Sabana Safari adventure. Transit through the canal was cool to experience. The new production show "Rock Opera" was one of the best I have ever seen on Princess - loved all the numbers from "The Greatest Showman" All in all, a very good cruise. Read Less
Sail Date February 2020
There was a glitch getting on the ship, which caused us to not start off the best, we waited in line outside the ship for hours & were never told why we were not allowed to board, and then once inside, more long lines- we heard it was ... Read More
There was a glitch getting on the ship, which caused us to not start off the best, we waited in line outside the ship for hours & were never told why we were not allowed to board, and then once inside, more long lines- we heard it was a computer problem. Once we were onboard, they gave us temporary room cards, which meant we had to find the room steward every time we wanted to get into our room, finally received our keys at 9:00 that night. But, from then on Princess did not disappoint! Entertainment was good, especially two of the singers and the ventriloquist, Michael was terrific! One of the most entertaining shows was put on by the Master Chef and Maitre D- so funny and two of their staff sang and they were fantastic! Our waiter in the Botticelli dining room was Yulia and her assistant, Daniel and they were EXCELLENT! Always had a smile and went above and beyond to make our dining experience the best! We also tried the specialty restaurants, Crown Grill was excellent and Crave was also very good! Our balcony room was very nice, closet space was plentiful. Our room steward, Savio was really good and anticipated what we needed without even asking. my husband has a C-Pap machine and Savio got us a bottle of distilled water without us ever Mentioning it. Aaron, the Cruise Director was hilarious and his staff were so great, we enjoyed most of the activities. We also enjoyed the Escape Room, which you have to sign up for, there is a small charge-$8.00. In light of all that was going on in the world with the virus, we enjoyed our time on Emerald Princess! Read Less
Sail Date February 2020
I’ve always wanted to sail to the Panama Canal. What a great trip this was. Despite the worlds fears of the corona virus our crew selflessly cared for our needs, making sure the trip was a success. Even though we did not get to go ... Read More
I’ve always wanted to sail to the Panama Canal. What a great trip this was. Despite the worlds fears of the corona virus our crew selflessly cared for our needs, making sure the trip was a success. Even though we did not get to go through the old Locke as planned due to the Panamanian government not giving us access until to late we were still able to go through the new lockes and enjoy them from our balcony. Our room steward kept the windows of the balcony so clean our view was spectacular. Princess crew went out of their way to make the cruise exactly what I had hoped for despite extra requirements being added on to them. The sunsets and sunrises were so beautiful. The food so delicious, not one disappointment. The ventriloquist was way to good, singing for his dummies. The sax player was amazing, loved the whole show. Thank you Emerald Princess Captain and crew. Job well done. Looking forward to cruising again with you. Read Less
Sail Date February 2020
After sailing to Alaska on Princess with family and friends for our 50th we knew we would sail with Princess again. We've wanted to go through the Panama Canal and one 6 of us found we could during the first two weeks of March we ... Read More
After sailing to Alaska on Princess with family and friends for our 50th we knew we would sail with Princess again. We've wanted to go through the Panama Canal and one 6 of us found we could during the first two weeks of March we jumped at the chance. A computer glitch messed with what we know to be a generally efficient check in. Though, conditions were less than ideal, I applaud the individual who made the decision to move us from standing outside in the sun to an inside seating area that was air conditioned. We thoroughly enjoyed our balcony stateroom and assigned steward, Rommel. Both were superb. We enjoyed eating at the Michelangelo where our server, Sebastion, always brought a smile, cheer, and great food. Eating at DaVinci with our server, Lucio, was also a delight. Shall always remember one of his jokes!! Special treats were eating at Crown and SHARE by Curtis. The food in each location was excellent; however, the portions at the SHARE were simply too large! Never thought I'd say that! The entire cruise staff was wonderful. Even after Princess announced that it would be suspending cruising for 60 days, and with the staff uncertainty of what lay before them, they maintained a professional, courteous, and cheerful presence among us. For sure, for that composure alone, Princess can be proud of how its staff serves the needs of its guests and of the company. Princess, we'll be back, and soon we hope! Read Less
Sail Date February 2020
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