Vancouver Cruise Reviews

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Empress not up to standard of American Queen

Review for a U.S.A. Cruise on American Empress

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Ann from Alabama
2-5 Cruises • Age 70s

This company has gone down hill. This was our second cruise with American Queen. We took the Queen from New Orleans to Memphis in Nov 2019. It was amazing; great food; great service; great tours. We were so excited to go on another cruise after the success of our first one. We were so disappointed with the Empress. Between the cruise and airfare, we (my husband and I) paid almost $10,000. ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are pleased to hear that the scenery was amazing; however, we are disappointed to hear about the dining experience and the cancelled tour on Monday that...

Sail Date: November 2023


October 2023 9 day Hawaiian Cruise on Royal Caribbean Ovation of the Seas - NOT A 9 DAY HAWAIIAN CRUISE

Review for a Hawaii Cruise on Ovation of the Seas

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Captwife1
10+ Cruises • Age 60s

This is by far and away the WORST cruise we have ever been on and we cruise a couple times each year. We purchased this cruise in June of 2023. This was prior to the Maui Fires. The cruise was to leave Vancouver and start the 6 day Pacific crossing, however due to the Maui fires the two days/nights we were to spend in Lahaina were off the itinerary. Instead Royal Caribbean made the decision ...
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Sail Date: October 2023

Cabin Type: Grand Suite with Large Balcony - 1 Bedroom


Too little ship, too little adventure, too much money

Review for a Trans-Ocean Cruise on Seabourn Venture

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chelseavfr
6-10 Cruises • Age 70s

This was our 5th Seabourn cruise and, unlike our most memorable cruise aboard the Quest to Antarctica with the late and much missed Captain Larsen, this voyage was a bust. Think that you’ll get close to Polar Bears and other marine mammals aboard Zodiacs? Think again! You’d be better off watching a David Attenborough film and saving yourself +$30k. We never got closer than 1000 meters to these ...
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Sail Date: September 2023


Basic Cruise is OK, they want the extra charges

Review for a Alaska Cruise on Crown Princess

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manrmonkey
2-5 Cruises • Age 50s

My wife and I have sailed on 4 cruises to various places. We have sailed on Royal Carribean and Norwegian. The most recent was on Princess to Alaska. The boarding experience was lacking. Very long line and not very organized. We told the person to use the main credit card for the secondary passenger, but apparently that did not happen, so we were called back down to guest services during the ...
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Sail Date: September 2023


Upgrades required for service

Review for a Pacific Coastal Cruise on Majestic Princess

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Heyloreo
2-5 Cruises • Age 50s

While most of the staff were very friendly and go out of their way to help you, guest services left must to be desired. Unless you purchase upgrades and shore excursions, don't expect must. Preferential service is give to passengers who pay the extra money, the rest of the passengers' needs are only seen if the staff has time. This includes disembarkation times at ports. If you stop at a port that ...
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Sail Date: September 2023

Cabin Type: Interior


Disappointed in Princess

Review for a Alaska Cruise on Crown Princess

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Shellypeoria
6-10 Cruises • Age 80s

We went on a miniAlaska cruise from Vancouver, ending in Seattle. The checkin process in Vancouverwas poorly organized. We ended up standing in line for over an hour. The ship itself is OK but in need of upgrading. Staff for the most part were friendly and helpful. We disembarked to have lunch in Ketchikan. When we returned there was a very long line to get back on the ship. Only one ...
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Sail Date: September 2023

Cabin Type: Balcony


Disappointing

Review for a Hawaii Cruise on Celebrity Solstice

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Pucon
6-10 Cruises • Age 70s

We booked Aqua class, as had done several times before. Not worth it, and for much less, you get almost the same in other categories, like Veranda or Concierge. Blu restaurant was always full, had to wait 15-20 minutes every evening, no matter what time we arrived. Breakfast is available between 7.30 and 9. Good but very slow. Seems they are short on personnel. Menu not as good as it used to ...
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Sail Date: September 2023

Cabin Type: AquaClass 2


Not a quality cruise

Review for a Transpacific Cruise on Seven Seas Explorer

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Evelynlammes
10+ Cruises • Age 60s

We love cruising. This was our 21st cruise and first on Regent. It was our 3rd cruise this year also. Our room was on the 6th floor. When we arrived we found it was at the end of the hall and out a door which lead to the wellness center. Our room was the only one out there and was between 2 fire doors. People going to work out had two doors slamming all the time. Even 4 am. We went to take a ...
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Sail Date: September 2023

Cabin Type: Deluxe Veranda Suite


Didn't feel valued

Review for a Alaska Cruise on Ocean Victory

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CFI
10+ Cruises • Age 60s

We wanted to love this trip, but we will never sail with American Queen Voyages again. The destination, Southeast Alaska, is beautiful, and the mix of shore and water sight-seeing was good. Leadership and management of AQV is abysmal, the worst we’ve ever encountered in the travel industry. We travel a lot and are veteran cruisers, having traveled on 12 cruises with four other cruise lines. The ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are glad to hear you enjoyed the destination. However, we are very disappointed to hear about the overall experience onboard not meeting expectations. We...

Sail Date: September 2023


What has happened to Celebrity?

Review for a Alaska Cruise on Celebrity Eclipse

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Golfeline
10+ Cruises • Age 70s

This cruise was the last 2023 Alaska cruise. For the most part the crew was great! Dining room crew was the best. I can't say much about the room attendant as he was never around and lots of times did not live up to our wants. And what is with the mattress pad bumps? I had to strip the bed and turn the dang thing around. Who sleeps on that? Not us! We only saw the Cruise director once on ...
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Sail Date: September 2023

Cabin Type: Prime Veranda


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