The value of the cruise was good but once onboard the experience is not great. The ship is tired and old , really needs a modern update. MY cabin was in need of updating and cabin staff just seem stressed and miserable. We were allocated a great table at The Oriental but no Sommelier so the poor waiting staff are stressed out trying to get the hot food and cope with taking drinks orders which is ...
Embarkation superb; atrium pathetically underwhelming; cabin spotless and stewardess excellent; ship tired and has the feel of being past it's sell by date; In-house shows very professional; singers average; comedians pretty dire and smutty (the two go together),and in the main not funny; cost cutting everywhere, flogging you stuff at every opportunity; food average only; tea and coffee dire (not ...
We chose this cruise for the itinerary, which was fantastic.
The weather made it for everyone.
The service in the Latitude bar was good (thankyou Ronaldo & Ririn).
The ship is dated, the cabin with extended outside balcony was tired & worn, the balcony being as big as the room which we thought was weird,
The beds were uncomfortable and the bed linen and towels were old with that yellow ...
I have been on ten cruises in total (four different companies), with my teenage children and without so I think I have enough experience to give a fair and honest review. This is my second P&O cruise, the first one was four nights from Southampton, this one from Tenerife. We will never go and P&O again.
The good - rooms were in good order and beds comfortable. We did ask to be near my ...
Let's start with the staff. Most of them were polite and extremely helpful. The entertainment staff put on some great shows. Johnny the cruise director did a fabulous job.
A cabin is a cabin. We were inside. So we got what we expected. Unfortunately, we had to ask for the milk and coffee to be topped up as it wasn't done so. Ok, only a small thing. But it means a great deal. You feel ...
Let's start with the staff. Most of them were polite and extremely helpful. The entertainment staff put on some great shows. Johnny the cruise director did a fabulous job.
A cabin is a cabin. We were inside. So we got what we expected. Unfortunately, we had to ask for the milk and coffee to be topped up as it wasn't done so. Ok, only a small thing. But it means a great deal. You feel like a ...
We did Canary Islands cruise in November 2022 on Azura and it was fabulous so persuaded our friends to come with us on an identical cruise in November 2023 and how embarrassed were we ? It was dire especially the service which was absolutely awful especially in the restaurants. We have cruised with P&O numerous times indeed are Mediterranean Peninsular members and have nearly always been happy or ...
Had great food on this cruise and the entertainment was first class too. Shame about the cleanliness. Had to call the domestic staff in to address the issue and still fell short of acceptable. Have left the feedback for the cruise line and they haven't bothered to respond. I would travel with them again but I would be prepared to clean my own cabin next time. With covid and norovirus I think we ...
Decided to try this for a change and what a mistake that was.
Flew to Tenerife and then bused to the ship and went through boarding fairly easily and onto ship.
Ship looked in reasonable condition and cabin was clean and functional. Bathroom had shower curtain and shower head was too low to stand under and no soap.
After three hours case had not been delivered to room and went and ...
3 day stay in Tenerife and 7 day cruise,stopping at Maderia , Lanzarote and Gran Canaria.
Ship in general looks tired. Furniture in cabins adequate but dated; a lot of brown and beige.
Light displays in main dining areas were not functioning properly.
The food was the most disappointing aspect. I am a Pescetarian and my husband vegetarian.
The food in the main dining rooms were ...