I am sitting on my balcony in Cerrife, Spain on the Costa Delioza.
The ship is beautiful!
The ports are amazing!
The Service is AWFUL.
The Staff is Arrogant and Indifferent.
The food is NOT EDIBLE! My dog eats better.
I have taken a Costa Cruise before. It was pretty good. They have cost cut to the point to being the worst. When you have a problem. The staff just looks at you ...
This was our 9th cruise. First time in Costa. Food in dining rooms was nasty. Buffet was good, but too many people went there. Probably because they didn't like dining room food either. Beware of bread - it's rock hard, not edible!!!!
Staff is stuffy, not friendly sa on carnival or Norwegian. Also, they don't know anything. We were lied to about the drink programs numerous times. We had our ...
Just back from a week on the Costa Diadema. Would suggest to everyone to go with another company as Costa made us feel like a burden on numerous occasions throughout the week. English was the fifth language on board after Italian, Spanish, French and German. The schedule, procedures etc. were chaotic and confusing for us and every query we made to a member of staff was met with eye-rolling and ...
We have always cruised with Costa for 8 years and tried MSC and P&O only to find ourselves return to Costa purely for the great food, entertainment and welcoming staff. But over the years their system has changed dramatically and on this particular cruise we found that everything is money orientated and here is a list of what I mean:
1) Costa always provided water at dinner times on previous ...
In an effort to make this fair, I'm going to provide both the positives and the negatives...My last experience with Costa, almost 10 years ago was an unequivocal success. But this experience was incomparable, failing in almost every aspect..
POSITIVES:
1. Embarkation/disembarkation was relatively smooth
2. Waitstaff friendly
3. Excellent sugar-free desserts
NEGATIVES
1. No hot ...
We've been on cruises before and we were really looking forward to our holiday. I'm a food & travel writer & I travel a lot. No exaggeration, it's the worst holiday experience that I've ever had in my life! Embarking, they x-rayed our bag & tried to take our bottles of wine. 'You must buy your wine on board,' we were told. I told him to get lost & we walked away. We hardly slept at all due to ...
I have been on several cruises, from multiple companies and this is by far the worst one I have ever been on. We disembarked a day early and thankfully we did because 6 days was long enough! The ship isn't that nice, though it's relatively new it already feels dated. The staff were miserable and not nice but I don't blame them because they work such long hard days and get yelled at all day by ...