New Orleans Cruise Reviews

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The good, the bad and the ugly

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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Rgala
10+ Cruises • Age 60s

The good the bad and the ugly about our cruise on the norwegian breakaway (review / accolades)/ complaint) First the good 1) the staff on the breakaway were GREAT. They were helpfull and attentive. Kudos to them. A couple of them went beyond (asst. General manager, F&B director, concierge (see below). 2) embarking and disembarking went smoothly 3) forgot my watch charger and the ...
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Sail Date: February 2023

Cabin Type: The Haven Spa Suite with Balcony


What the heck happened NCL?

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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TFLG
10+ Cruises • Age 50s

Of our 34 cruises this cruise ranks the worst. Even worse than a cruise we got norovirus on (also NCL). We usually love our NCL cruises but this one was BAD. The worst thing was the bar service, every bar was short staffed and therefore slammed. In many bars the runners or waiters were making drinks and most had no clue what the heck they were doing. I'm sure I threw away as many drinks as I ...
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Sail Date: January 2023

Cabin Type: Mid-Ship Balcony Stateroom


They have really went downhill

Review for a Caribbean - Western Cruise on Carnival Valor

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sunshinecruisin
2-5 Cruises • Age 40s

This was my third Carnival cruise. We purchased faster to the fun; there was no priority boarding, our room was not ready at 12:30 when we got there, I called guest services three times for room issues with no answer, no priority line for excursion debarkation or embarkation, the f2f guest services line took longer than the regular line, no priority seating for dining, but there was priority ...
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Sail Date: January 2023


The staff are overworked and cranky.

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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PrincessMagenta
2-5 Cruises • Age 40s

The staff recently had layoffs and pay cuts. This is felt throughout the ship. Our room attendant was so nice but his rooms went from 15 to 22 and this was the consensus across the ship. Our waiters were grumpy and frustrated that they weren't receiving tips. We felt bad and wound up not having our room serviced. When we booked this trip, it was WAY more than on Carnival and I was ...
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Sail Date: January 2023


Disorganized, overcrowded.. understaffed

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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Kschrock
10+ Cruises • Age 40s

I’ve been cruising since I was a kid ( I’m 39 now) and I have had many amazing cruise experiences (14 cruises )I have almost always sailed on Royal Caribbean, however, I have sailed with Carnival two times. I will have to say that I was very excited to sail on Norwegian cruise line as I had heard so many great things from patrons of the line. I was surprised to see that they were offering the Free ...
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Sail Date: January 2023

Cabin Type: Mid-Ship Mini-Suite with Balcony


Viking Mississippi Fails Miserably

Review for a North America River Cruise on Viking Mississippi

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jwgtucson
6-10 Cruises • Age 70s

Quite a while ago, my husband and I purchased two cruises on Viking's new Mississippi River ship - a cruise that we got cancelled from by Viking (America's Heartland) in September, 2022 and the one we just took but wish we hadn't in January, 2023 (New Orleans & Southern Charms). When Viking cancelled us in September because our cabin wasn't finished, we lost $500 in airfare. So, I asked for the ...
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Response from VikingS, Community Team

Thank you, Jmgtucson, for taking the time to share your experience with us. We appreciate the understanding and the patience you've shown while we navigate the complexities of a new ship and...

Sail Date: January 2023

Cabin Type: Penthouse Veranda Stateroom


Bed bugs in room

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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Ktfn001
2-5 Cruises • Age 20s

We slept one day in the cabin then right before we went to bed the second night my boyfriend saw a bug on his pillow. He grabbed it. We put it under a cup and called customer service. They came up to clarify yes, it was a bedbug they check the room, he found five and said I’m not going to keep counting. Clearly, there was a lot of bedbugs. I don’t know why the room wasn’t checked previously but ...
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Sail Date: January 2023


Never Cruise Line

Review for a Caribbean - Western Cruise on Norwegian Breakaway

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ultramarathon
First Time Cruiser • Age 50s

We chose NCL over some others mainly for the Entertainment. Big mistake! Please do not cruise with NCL. They will treat you with no courtesy. First we departed late from NOLA, which caused us to arrive late at other ports so two of our excursions were canceled. Second our a/c went out in our cabin it took almost two hours for them to respond. The food was bland unless you ate at a specialty ...
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Sail Date: January 2023

Cabin Type: Large Balcony Stateroom


Disappointing

Review for a North America River Cruise on Viking Mississippi

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susan susan
10+ Cruises • Age 60s

after 11 cruises with Viking [ oceans and rivers], we excitedly booked this cruise because we wanted to enjoy a river cruise in America with Vikings " . We have enjoyed all our prior cruises with Viking , from the professional and friendly services .., food, and itineraries specially the European ones. So when we embarked the Viking Miss. we were expecting the same experience... That ...
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Response from VikingS, Community Team

We appreciate you sharing your experience, Susan, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been...

Sail Date: January 2023


My Time Dining Disaster and NO MAKER’s

Review for a Caribbean - Western Cruise on Radiance of the Seas

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mitchra
10+ Cruises • Age 70s

My wife, adult daughter and I sailed on Royal Caribbean’s Radiance of the Sea to the Western Caribbean in January 2023. It’s no surprise to anyone who’s been around cruising that RC has been slipping in quality and service for years. Every cruise gets worse and more perks and amenities are stripped away. Frankly, we only ended up on this RC cruise because of a great price for the Owners Suite. ...
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Sail Date: January 2023


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