125 Miami Cruise Reviews

Embarkation was chaotic! Information was scarce and on site staff could not answer any questions whatsoever.
Embarkation was chaotic! Information was scarce and on site staff could not answer any questions whatsoever. Read Less
Sail Date December 2019
The ship was really late coming in so everything was rushed. We arrived at our scheduled time of 1pm and had to wait 2-1/2 hours in line. Everything was rushed at check in... including "throwing our passports in a bin" and ... Read More
The ship was really late coming in so everything was rushed. We arrived at our scheduled time of 1pm and had to wait 2-1/2 hours in line. Everything was rushed at check in... including "throwing our passports in a bin" and "rushing us right to the safety drill"... When we asked about a bathroom, we were told to wait. A 3 year old can't wait, so I took my great-niece. Read Less
Sail Date December 2019
We stopped for about 5 hours total while the ship refueled and took on provisions. Customs made everyone get off the ship and clear Customs, which took several hours, leaving no time for anyone to do anything in Miami except stand in long ... Read More
We stopped for about 5 hours total while the ship refueled and took on provisions. Customs made everyone get off the ship and clear Customs, which took several hours, leaving no time for anyone to do anything in Miami except stand in long lines at the dock. At times passengers were yelling and complaining while standing in line, just as they were in the tender lines a day earlier. The ship could have skipped this stop and gone straight to New Orleans. Read Less
Sail Date October 2019
Another rushed bus ride. Got back to the terminal over an hour early only to sit for hours before we could get onboard the ship. Had time to eat lunch at a marina restaurant but the tour guide rushed everyone to return to the bus.
Another rushed bus ride. Got back to the terminal over an hour early only to sit for hours before we could get onboard the ship. Had time to eat lunch at a marina restaurant but the tour guide rushed everyone to return to the bus. Read Less
Sail Date October 2019
This was crazy. We did not take a tour. Hoped to stay on the ship but it was announced the day before that we would have to get off the ship. Our required departure left us in the terminal for 6 hours. Some people had as little as two ... Read More
This was crazy. We did not take a tour. Hoped to stay on the ship but it was announced the day before that we would have to get off the ship. Our required departure left us in the terminal for 6 hours. Some people had as little as two hours. It was a mad dash to get back on the ship. People were not happy. Could have been organized better. In the end, whomever rushed the door got on the ship faster. Read Less
Sail Date October 2019
See my description of the immigration clearance fiasco. The absolute worst part of the cruise, and easily avoidable with proper management.
See my description of the immigration clearance fiasco. The absolute worst part of the cruise, and easily avoidable with proper management. Read Less
Sail Date October 2019
Docked a little before 7 a.m. spent entire day at dock due to immigration. Didn't get back on ship until after 3 p.m. spent entire day in cruise terminal.
Docked a little before 7 a.m. spent entire day at dock due to immigration. Didn't get back on ship until after 3 p.m. spent entire day in cruise terminal. Read Less
Sail Date October 2019
We had to wait over 2 hours for the wheelchair staff to come help us get on the ship. Very irritating.........
We had to wait over 2 hours for the wheelchair staff to come help us get on the ship. Very irritating......... Read Less
Sail Date April 2019
Again, Spring Break in Miami and the Miami Open was going on as well. Bad choice on the cruise company to replace not going to CoCo Cay. Weather was lousy anyway. The free shuttle was absolutely of no use to use and the wheelchair would ... Read More
Again, Spring Break in Miami and the Miami Open was going on as well. Bad choice on the cruise company to replace not going to CoCo Cay. Weather was lousy anyway. The free shuttle was absolutely of no use to use and the wheelchair would not fit. Read Less
Sail Date March 2019
Loved San Juan and the window cave experience. Loved the Grand Turk excursion on the mini hummers. We also enjoyed the excursion from St Thomas to St John where we took the nature tour.
Loved San Juan and the window cave experience. Loved the Grand Turk excursion on the mini hummers. We also enjoyed the excursion from St Thomas to St John where we took the nature tour. Read Less
Sail Date December 2018
T E R R I B L E No explanation or announcement for why 1800 people were jammed into the terminal, this doesn't even count as a day, and I don't know why they called this a 4 day cruise.
T E R R I B L E No explanation or announcement for why 1800 people were jammed into the terminal, this doesn't even count as a day, and I don't know why they called this a 4 day cruise. Read Less
Sail Date December 2018
It is difficult to find a convenient hotel - especially one with inexpensive parking (or any parking). Stayed by the airport the night before at a hotel with a parking package. Free shuttle to the port (but $10 to return to the hotel to ... Read More
It is difficult to find a convenient hotel - especially one with inexpensive parking (or any parking). Stayed by the airport the night before at a hotel with a parking package. Free shuttle to the port (but $10 to return to the hotel to pick up your car). I will be trying to avoid taking cruises out of Miami in the future. Read Less
Sail Date October 2018
All our information was on my phone. We arrived in the terminal and were told to get off our phone. When I explained that our information was on the phone, I told to go outside. When I further explained that would not help, we were told to ... Read More
All our information was on my phone. We arrived in the terminal and were told to get off our phone. When I explained that our information was on the phone, I told to go outside. When I further explained that would not help, we were told to get out of line. a female told us without looking at the list we were not booked on this ship. After 15 minutes and repeatedly asking her to look at the list were given a room number. Next we had to go through the same with the next attendant to go through the detectors. Read Less
Sail Date June 2018
It was a special day for MSC, first day of brand new Seaside. MSC has it's own terminal at Miami (Terminal F), but today, the Seaside was docked there. Divina was docked in a previous produce warehouse temporary, but the ... Read More
It was a special day for MSC, first day of brand new Seaside. MSC has it's own terminal at Miami (Terminal F), but today, the Seaside was docked there. Divina was docked in a previous produce warehouse temporary, but the embarkation procedure was really quick. Read Less
Sail Date December 2017
Beware of ship transfers out of port to airport. we waited two hours, no where for handicapped people to sit. Once out of port building toilets are in portable shed-like building without handicapped access, falling down railings for ... Read More
Beware of ship transfers out of port to airport. we waited two hours, no where for handicapped people to sit. Once out of port building toilets are in portable shed-like building without handicapped access, falling down railings for stairs, filthy, no flushing...outside terminal B Read Less
Sail Date December 2017

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