I have cruised with rccl many times in the past. I had a problem with my next door neighbor playing and singing along with rap music from 1:30 am to 2:15 am. I called guest service twice and no one answered. Later they offered 15% of the cost of that cruise towards the next rccl within the year. That's $200. Wow. They give out one pen to a winning team for a trivia challenge. One pen total. We ...
We are platinum members, and this cruise was a nightmare. First, we always get a handicap room, since my husband is very unsteady and uses a walker. Upon arrival, we were booked a regular inside room, which, means the bathroom has a step up and a very small shower. Our agent assured us he booked us a handicap room. Went to guest services and no rooms were available. Entertainment was terrible! ...
We booked this trip because we were looking for a short cruise to the Caribbean and heard good reviews about the food. The food was a huge disappointment. If pork cheek, pork belly, not thoroughly cooked chicken and a minuscule selection of vegetables is your idea of good food then this is the cruise for you. Breakfast far surpassed anything we were served for dinner. Virgin boasts 20+ Michelin ...
It's my second Carnival and I was supposed to get on the newest and biggest ship in the carnival fleet. I give the food in general 3 stars. THEY DO NOT HAVE A VARIETY of meals in their non-paying restaurants. It is very repetitive and there is no variety. The Soda vending machines do not work and are VERY scarce. If you buy a package of soda and are used to Royal Caribbean, forget it! It's even ...
The Carnival Horizon is beautiful ship, Staff was Amazing, but it is missing a few marks as it pertains to adults. We missed the Jamaica port of call on our Sailing due to inclement weather and although there are plenty of activities throughout the ship. When trying to get away from the kiddos for a while and relax in serenity we noticed there is not an adults only pool within serenity or anywhere ...
Traveled with my husband and two teens. Not much to do for teens. Teen club was a huge disappointment. Ship was way too crowded. Couldn't get even 1 chair near the pools. People put their stuff on the chairs for the entire day. You're constantly online waiting, even sometimes at the buffet. Food is fine, very repetitive by the 3rd day. Kids had the soda package. Half the machines ...
We took a cruise to celebrate Spring Break. We departed from Miami Terminal G. Upon first arrival in the terminal, the age and lack of cleanliness were apparently going to foreshadow the remainder of the trip. While everyone in the terminal was very nice, it just was not up to the Celebrity status that we have come accustomed to.
Our first stop was in Key West which did go smoothly. It was ...
Everything is a lot more crowded than you expect. You stand in line a lot. Lines for the buffet, lines for getting on and off the boat, lines for ELEVATOR, lines for any and all food or snacks. I would rather pay a bit more and travel with fewer people.
Kids are everywhere unsupervised. People let their children run around by themselves. You can't get near a hot tub or pool. Even in the ...
Cruise #6 with RCI since 2012. Cost cutting to pay the $11B in pandemic bond debt has really hurt the experience. Food quality and options have declined. Service is hit or miss, with MDR and Windjammer service noticeably worse. Nickel and Diming ($20-ing and $40-ing) for things that aren't worth paying for (e.g. $35 for the escape room, $2 to play skee ball for 30 seconds) -- even the teenagers ...
We just did our first cruise this past week. The food, services, cleanliness, and attendees were wonderful. The only thing that we did not appreciate is how their employees were being exploited. I noticed fairly quickly that all the servers, attendees cools, housekeepers were from very poor countries. The only white faces who were part of the crew was the captain, entertainment, and onboarding. I ...