I'm a Voyager program Diamond member and have have been on countless cruises including 3 other times on MSC. I have never been so disappointed and will think twice before booking again.
1) The ship was booked to capacity and felt excessivly overcrowded.
2) There weren't enough lounge chairs or pool space on all decks.
3) The buffet was overcrowded with long lines and limited ...
I went on this cruise with 5 people, four of whom had diverse needs (power chair, visually impaired). We were drawn to the no kids, all inclusive aspect along with the great reviews and nature of the entertainment. The price was great, the room dimensions looked accommodating for power chairs and so we booked it (and then I booked two other weeks with friends for a month later). I waited until I ...
Very disappointed. Went on a Med cruise with them in October and it was great . This Caribbean cruise was like night and day. The embarkation was a mess and took almost 2 hours! The first hour was spent outside in the hot sun. The food went way downhill. They are out of a lot of items and the food is mostly cold or lukewarm and not tasty. The pizza is even bad now. The food was much better on the ...
Worst cruise experience ever. We travel alot, I've cruised 5 times & my husband 15. We stay at resorts as well as cruises. The Jan 8th cruise on Sunrise made my husband & I decide this is probably our last cruise. I am trying to be open to the fact that the longer, more expensive cruises might not have the issues we experienced. But the 5 day cruise on Sunrise is nothing I would recommend. Just to ...
While this is not my first Celebrity Cruise, or even first time on the Summit. This has by far been the worst experience. Have been charged multiple times for the same items that I have had to spend time disputing. Our room has 6 outlets and 3 dont work in any way, the 3 that are out are bedside outlets. Have had 1/2 of our food orders incorrect with no offer of replacement. While since going on ...
Dinner was very poor, and when I got on the boat for the first day dirty and had to have room re- cleaned. Nothing changed with dinner each night same thing and most of the food places the food was not good at all. In this ship I felt like a lost money. I will not go back on this ship no more. The ship layout was perfect but no room in your cabinet do move around bathroom very small just all the ...
We chose NORWEGIAN because we are gold members and have cruised on it many times. After this time I don’t think that will be going back. We will switch cruise lines. Carolyn my trip advisor with ncl was awesome ! However, there were some issues and I don’t know whether it was her or NORWEGIAN. We realize three days before the cruise that the wrong person had the “package “ because unbeknown to us ...
First off, I am an ingrate, spoiled, entitled white person. That being said. Our balcony cabin overall was quite nice. The bed, pillows, and sheets were quite decent. I have had much worse. Since the ship was so new everything was fresh and not stained and sticky. The bathroom was the smallest ever...Reminded me of Norweigan Sun bathroom..you could shower, poop, and shave simultaneously. Anyway, ...
We have traveled around the world using multiple different cruise lines. Understanding that MSC is a European cruise line and that the features and services are different that other cruise lines we were prepared to consider many of the differences that we would encounter. But---
Embarkation was fast and non-eventful. We used the NCL terminal in Miami and walked onto the ship immediately. The ...
This is the worst Carnival Cruise I have ever been. The food the customer service staff areas and cleanliness is so bad that is not worth any money. The Restaurant staff are the worst they are so rude to the point of telling u the kitchen and bar are closed so we are not going to give nothing. To the point of the manager of restaurant telling you the first day of cruise that they don’t have ...