We chose this cruise expecting a first class luxury cruise. We liked the all inclusive aspect of the cruise. However before we even got on board we ran into issues when trying to book shore excursions. The website would register my husbands excursions but not mine. That was all straightened out with a call was made to the cruise line. We had an overnight at the Peabody in Memphis which was great. ...
We just returned from the May 6th Mississippi River cruise on the Viking Mississippi, sailing from Memphis (not really) to New Orleans. Overall, we think the negative aspects of the trip outweighed the good parts.
We are in our 60s, retired for a few years and active. We thought the average age of the other passengers was around 75, with several much older than that. We felt that Viking ...
We recently completed the May 6-13 Viking Mississippi River Cruise from Memphis to New Orleans and the two main reasons why I can’t/won’t recommend this cruise are:
1. Sub-par service
2. “Docks” – or lack of!
Dining
There are only two places to eat on the ship – one is the dining room on the first floor and the other is the Café on the fifth floor.
The café has good-enough buffet ...
Thank you, Barbara Jean2, for taking the time to share your experience with us. Nevertheless, we are sorry to learn the voyage fell short of your expectations. Should you wish to continue...
We have previously sailed on two Viking river cruises and we have almost 400 nights at sea on salt water (none with Viking). We had booked a Viking River cruise that was wiped out by Covid and we have a European river cruise with Viking booked for summer of 2004. So we have some basis for comparison. First of all we never got the impression that Viking was certain what was going on with this ...
We appreciate you taking the time to detail your recent voyage, TAXPROFF, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
From the staff in Sydney and then the cruise I would say this was extremely disappointing
The boat is lovely and modern, the rooms even though we booked a junior suite were very small, the issues started from the booking when we booked in Sydney and it progressed from there, we paid for our hotel as they wanted to put us in a hotel that had a low rating we asked could we be moved to the other ...
Thank you, cruisealotnow, for taking the time to share your experience with us. Nevertheless, we are sorry to learn the voyage fell short of your expectations. Should you wish to continue...
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full .
The experience in the dining room ...
Dear Mr. Barnet,
It is extremely unusual to hear comments such as yours. At American Queen Steamboat Company, we strive to deliver a river cruise experience that exceeds all expectations. ...
I want to tell you about our January trip on the American Duchess . . .
To celebrate my mother’s 90th birthday, we decided to take her on a riverboat adventure! You see, Mom & Dad had, in their later years, enjoyed taking a riverboat trip almost every year and had many wonderful memories. As Dad had passed away, we felt this would be a wonderful treat for Mom – as well as marking her 16th or ...
Dear K.L.M.,
Thank you for your feedback. Our goal is to provide all of our guests with an exceptional river cruise experience. While January weather can present challenges, we strive to...
The American Duchess Brochure promises 'classic elegance and modern luxury' as I would expect at the Four Seasons and delivered a Holiday Inn Express but at more than 10 times the price.
The menu choices were very good and the food quality acceptable. The dining room staff was chronically short-handed with Officers pitching in to bus tables. The suggested dress was country club casual but I ...
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th.
First, about the Hotel, we had 2 rooms on different floors. Both had not been vacuumed, there was debris on both of the room floors from previous occupant(s). The food was good, but the prices ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Hi KeithPettersen,
We sincerely appreciate the feedback you have provided here and value every comment. We have contacted the Peabody Hotel regarding the issues there so that they may be...
Exciting itinerary that should have been the hi light of our music route tour of the southern states but proved anything but.
Chose an A grade cabin which was tired and very small - thank heavens we had our own balcony. Clean and well tended by our cabin steward who was delightful.
Entertainment was good if a little narrow in scope relying on a good band and song and dance group. The Mark ...