London (Greenwich, Tower Bridge, Tilbury) Cruise Reviews

Awful experience due to intransigence of management and failure to respond to current customer expectations. A few pointers before you book based on our experience:- A few pointers before you consider booking. 1. Drinks packages:- a. Common experience is getting served onborad is very difficult for those with drinks packages ...see reviews here and elswhere ...some might think a way to ...

I booked this cruise on the ambience faroe and iceland cruise over 18 months ago, the main reason was it was going down the amazon and the west indies, we’ve always wanted to go down the amazon and you had a offer that if you booked while you were on board you got 20% off the cruise price, in the end paying over £11.300. Around june last year 2023 we were notified that the itinerary of cruise ...

I have been cruising for 35 years and have been on many cruise lines and have cruised a lot more in recent years. Many people are huge fans of Ambassador cruises and will no doubt have had a lovely time. On a positive note, the ship is well maintained, the people who work on the ship are a delight and the ship is very, very clean in comparison to many other cruise lines. The food is in ...

This is my "TRUE" account of what an Ambience cruise is like. Firstly It never reached the 2 ports in Greenland nor Reykjavik in Iceland. A port in Canada was also missed. Instead we visited Cobh in Ireland and Honfluer in France. The cabins are clean, have good storage and the public rooms are in good condition. There are though some musty smells and urine smells in the corridors. The ...

If you like to eat great food in a safe and secure ship, this is not the cruise for you! We booked a suite on this cruise looking forward to getting dressed up for a lovely dinner each night. However the food was very very poor quality, the menus were awful, meat and fresh vegetables were in short supply. It all sort of reminded me of school lunches in the late 50’s early 60’s but actually not ...

We booked this cruise because it sailed from Tilbury and sounded like the trip of a lifetime.... We couldnt have been more wrong! Ambassador advertise itself as a cruise company where you can 'enjoy yourself' (well thats what its latest advert says) What a load of rubbish! Its a tired, old ship with poor food, (only available selected, restricted hours), poor entertainment, discusting all ...

We are a married couple 57 and 55 , children left home and fortunate enough to retire recently . We wanted some winter sun and saw this as a good solution . Admittedly we have not done many cruises , 5 in total. Billed as a new ship , it wasn’t , with glossy advertising conjuring up a classy experience (don’t be fooled). I’ll itemise the experience below but firstly 2 positives : a) there was ...

We chose this as it was a No fly cruise to Cuba. We knew it was cheap with many added expensive extras. 30 year old ship. Most passengers over 70, some on disability scooters. Too few sun loungers so fights broke out. Borough Market was mayhem at popular meal times and windows all fogged up. All junior staff were great. Very clean ship, good choice of food superb waiters. Unable to see ...

We saw Ambassador's Grand Canada and Greenland cruise about a year ago and thought what a wonderful itinerary. So we booked it not knowing anything about this 'new' cruise line. As a way of checking the Company out we booked a week long Norway cruise in April to see if it was for us. This was it's second maiden voyage cruise. We were totally dismayed at the state of the ship. They shouldn't ...

It's difficult to know where to start, there was so much not right about this 12 day experience. 1)On arrival we discovered that to have internet access for the trip was £110 per head. There are over 1,200 passengers, so do the maths. I do not mind paying a reasonable sum for what the service cost. I am certain it does not cost Ambassador £120,000 a week. I refused to pay and used free internet ...