We have cruised many times and have cruised with Thompson/Tui/ Marella many time and most of their ships since the Dream. We have always enjoyed them - until now.
This was a 17 night transatlantic crossing from Jamaica, Turks and caicos, Bermuda, Azure, Cadiz etc. the weather wasn’t good, we had to divert, 5 metre high waves in the Atlantic for over 2 days and very little sun - it no fault is ...
We’ve been on lots of TUI/Marella cruise in the past and decided to give the Explorer 2 a try as it went to Havana Cuba, we did try to go there a few years ago on the discovery 2 but they cancelled to port because of bad weather, we cruised the Caribbean in December on P&O Azura and had a great time after the pandemic and nearly booked the same cruse again, but decided to try Explorer 2. Plus ...
We booked this cruise last minute via Sunwing Vacations in Canada, primarily for the itinerary - especially the 2 day stop in Havana Cuba. As well, the very good price for the cruise included flight, taxes, transfers, drinks and tips - costs that are optional on most other cruise lines. The flight was fine and our experience with the customs people in Montego Bay, the bus ride over to the port and ...
I would like to have given this cruise a higher rating but there are some matters that need to be addressed mainly which occurred before and after the cruise. When you book this cruise TUI advise that you download their TUI app but when you do so you soon realise that the TUI app is not applicable to Morella cruises. You will also receive a lot of paperwork re TUI but not necessarily about ...
This was a Christmas present to us both, with the interesting places being visited. We'd never been away for Christmas before. Tui Dreamliner flights are excellent and we treated ourselves to Premier class - very good. For us embarkation was smooth, but Montego Bay airport was disorganised (not in Tui's control). Also embarkation/disembarkation at the Port was disorganised - again poor ...
We chose this cruise because of the itinerary.
This was our first cruise with Marella. Our first impression of the ship was good it was clean and easy to move around. Our cabin was an inside cabin, it was clean and a good size. The cabins are cleaned in the morning (if you are lucky) and the bed turned down in the evening. On one occasion our room was not touched until after we had gone for our ...
As first time cruisers we were apprehensive at the point of booking as this cruise (Cuban Fusion and Pride of Panama) was costing much more than we would usually pay on a holiday but as we were travelling for a 65th birthday, we decided to stretch the budget for a holiday of a lifetime. Before we even travelled we had countless issues that UK based staff failed to deal with. Firstly, out ...
This was our 10th cruise with Marella (Thomson) and we have also cruised with NCL and Royal Caribbean. We really enjoyed our cruise on Discovery over Christmas 2017 and I suppose we were expecting this cruise to be as enjoyable.
The itinerary was Panama Canal and Cuban Fusion. The change to the port time in Cuba added effectively another day at sea so 5 days in total. The activities on offer ...
This was over Christmas 2018 & New Year, from Jamaica with stops to Belize, Guatemala, Roatan and Mexico. Upon arrival at the cruise ship terminal in Jamaica, we found out there was a mix up with a lot of the Sunwing bookings. There was no room reservation for us, there must have been over 50 of us who had to wait to get rooms. We waited over 4 hours, and some waited much longer. At least they let ...
Boarded ship effortlessly in Montego Bay certainly the quickest we have gone from airport to being onboard
Ship staff were brilliant very friendly
Disappointed with Havana stop as we arrived around 2pm and then it was a free for all to get off
4.5hrs to finally get through customs
We were told you could only use Cuban money and to exchange Stirling but this was untrue as Dollars and ...