Montego Bay Cruise Reviews

Cruiser Rating
3.8
Average
207 reviews

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11-16 of 16 Montego Bay Cruise Reviews


Pride of Panama/Cuban Fusion

Review for a Caribbean - All Cruise on Marella Discovery 2

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Jaggery
2-5 Cruises • Age 50s

Flight from Gatwick was 1 hour late leaving, but made up the time. Once in Montego Bay smooth transfer on to coach . Check in at port was in a shed. Credit card/Debit card was £1 per person donation taken without any explanation! Once on ship, left to your own devices. No-one met or greeted you. Reception will do as little as possible to assist you. Tui Destionation Sercice staff were worse. ...
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Sail Date: December 2017


Bad cruise followed by worse Customer Service

Review for a Caribbean - All Cruise on Marella Discovery 2

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annbootz
10+ Cruises • Age 70s

It has to be one star to get a review printed, otherwise it would be a – 10! At the outset I want to say that I have written two long letters of complaint to Tui, backed up by eleven photographs. Apart for a refund for phone costs caused because their wifi appeared to have stopped my phone from working on their wifi system (it doesn’t like passengers to use Whats App, and I kept getting ...
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Sail Date: December 2017


Chose the cruise because of Cuba - short changed on the time in the country

Review for a Caribbean - Western Cruise on Marella Discovery 2

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marablade
10+ Cruises • Age 60s

I do not normally write reviews about holidays but felt compelled to in this case because of the really poor experience. Flight out from Birmingham was fine on the tui Dream Liner. No coaches on arrival - kept waiting 90 minutes in corridors in the airport with little or no information (temperature around 30 degrees C). Very cramped mini bus transfer to the ship. Cruise terminal at ...
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Sail Date: December 2017


Worst Cruise Ever

Review for a Cuba Cruise on Marella Discovery 2

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Disappoinbted
10+ Cruises • Age 70s

Thomson Holidays seems to be going through a period of flux. Companies in trouble often change their name to improve their fortunes, but needing to change it three times could be an indicator of a real problems. This was certainly the case for our recent cruise on Discovery 2, sailing under Thomson’s newest name, “Marella Cruise Line”, where the Thomson Gold Standard for customer care and support ...
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Sail Date: December 2017


Bad Cruise to Cuba

Review for a Cuba Cruise on Celestyal Crystal

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dudel68
10+ Cruises • Age 70s

Chose this cruise due to price and location. Had a Jr. Balcony Suite. This room had a very poor.. There was a refrigerator in the middle of the closet, thus no room to hang clothes unless they were to lean against the frig. The safe was on the floor had to get down on a knee to use. Then if following the instructions that were with the safe was not the way I was showed how to use the safe. Maybe ...
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Response from CrystalP, Celestyal Cruises

Thank you for your constructive comments. All remarks have already been forwarded to the appropriate department. We are sorry that we don't meet your expectations.We would be happy to discuss...

Sail Date: August 2017


Never Again!!

Review for a Cuba Cruise on Celestyal Crystal

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Steven12121
2-5 Cruises • Age 70s

This tiny ship could be a small jewel---it is not. A sunken ferry, ra1sed and refurbished, the very small state rooms remain with the single beds joined into one. With no guard rails nor T-bar [to fit between the two mattress] the mattress separate, especially in turbulence, leaving a 4-5inch gap, making spooning with your spouse impossible. The cruise is made semi-successful by a ...
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Sail Date: March 2016


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