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Montego Bay Cruise Reviews

Cruise Line
Ship
Destination
Montego Bay

Traveler rating

Excellent

113

Very Good

96

Average

62

Poor

40

Terrible

36

Cruise type

36 Montego Bay Cruise Reviews


Zara14 avatar

Zara14

1 Review Written

6 Helpful Votes

Disappointing

|

Cruise staff onboard did all they could to please customers. Ship and cabin in need of updating, but fine. Landed in Montego Bay and eventually arrived with luggage in cabin 4 hours later! We were kept standing ...
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Sail Date December 2019


Red Ray avatar

Red Ray

2 Reviews Written

11 Helpful Votes

1st Marella cruise - and the last

This was our 14th cruise and as we liked the look of the itinerary decided to give Marella a go after previously being loyal to P&O and Cunard. We did back to back Cuban Fusion and Exotic Explorer cruises so first ...
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Sail Date December 2018


kimsmith1960 avatar

kimsmith1960

1 Review Written

3 Helpful Votes

Bad quality all round

I have written to tui 4 times to complain about the holiday but have not had any satisfaction. The dreamliner plane and staff were not good. One person landed without a seatbelt, and the seat in front of us ...
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Sail Date January 2018


annbootz avatar

annbootz

2 Reviews Written

10 Helpful Votes

Bad cruise followed by worse Customer Service

It has to be one star to get a review printed, otherwise it would be a – 10! At the outset I want to say that I have written two long letters of complaint to Tui, backed up by eleven photographs. Apart for a ...
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5 photos

Sail Date December 2017


Ian H avatar

Ian H

1 Review Written

8 Helpful Votes

Such a shame

This was our first holiday without the kids (both started Uni) so we were looking forward to a relaxing time. We flew from Birmingham Premium Class, everything ran smoothly from checking in to the lounge, then ...
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Sail Date January 2018


Disappoinbted avatar

Disappoinbted

1 Review Written

5 Helpful Votes

Worst Cruise Ever

Thomson Holidays seems to be going through a period of flux. Companies in trouble often change their name to improve their fortunes, but needing to change it three times could be an indicator of a real problems. ...
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Sail Date December 2017


Jaggery avatar

Jaggery

1 Review Written

6 Helpful Votes

Pride of Panama/Cuban Fusion

Flight from Gatwick was 1 hour late leaving, but made up the time. Once in Montego Bay smooth transfer on to coach . Check in at port was in a shed. Credit card/Debit card was £1 per person donation taken without ...
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Sail Date December 2017


Jackie R avatar

Jackie R

2 Reviews Written

14 Helpful Votes

Never again!

We sailed on this ship in May 2017 and had a fantastic holiday. Flight from Birmingham to Montego Bay was long, transfers to ship were good and timely. Cabin the smallest I've ever seen. Cabin service was ...
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Sail Date December 2017


marablade avatar

marablade

1 Review Written

7 Helpful Votes

Chose the cruise because of Cuba - short changed on the time in the country

I do not normally write reviews about holidays but felt compelled to in this case because of the really poor experience. Flight out from Birmingham was fine on the tui Dream Liner. No coaches on arrival - kept ...
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Sail Date December 2017


dudel68 avatar

dudel68

1 Review Written

31 Helpful Votes

Bad Cruise to Cuba

Chose this cruise due to price and location. Had a Jr. Balcony Suite. This room had a very poor.. There was a refrigerator in the middle of the closet, thus no room to hang clothes unless they were to lean against ...
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Sail Date August 2017


TeamDC avatar

TeamDC

1 Review Written

3 Helpful Votes

Caribbean Paradise, Thomson (TUI) Nightmare

Thomson Dream (Cuban Fusion and Mayan Treasures Itinerary) This was meant to be a holiday of a lifetime with my wife and too many things just did not meet the expectation of what we were told by Thomson at the ...
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Sail Date March 2017


June T avatar

June T

1 Review Written

25 Helpful Votes

THOMSON DREAM BECOMES THOMSON NIGHTMARE!

I have just returned from a cruise to the Western Caribbean on this cruise ship - Cuban Fusion followed by Pride of Panama. I did not enjoy the cruise at all and feel as though I totally wasted my money. The ...
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Sail Date February 2017


Linda price avatar

Linda price

1 Review Written

7 Helpful Votes

The Dream ship was a nightmare

We chose this cruise for the itinerary. We have been cruising for the past 16 years and never had cause to complain to any of the companies we have used prior to sailing with Thompson's. When we boarded we were ...
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Sail Date February 2017


anmarark avatar

anmarark

1 Review Written

5 Helpful Votes

Thomson Nightmare!

If you're looking to reenact scenes from "Carry on Sailing", then this is the ship for you. Our room was a decent size (outside plus), but resembled something from the 1970's, with dark wood panelling and ...
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Sail Date December 2016


Cleo1 avatar

Cleo1

1 Review Written

20 Helpful Votes

Budget cruise at a luxury price !

I decided to treat my husband to a Caribbean Criuse for his 60th birthday. It was his first cruise and unfortunately he has decided will be his last. I had looked at the ship on line on YouTube and what we ...
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Sail Date December 2016


betsy56 avatar

betsy56

1 Review Written

6 Helpful Votes

DONT GO ON THIS NIGHTMARE SHIP! ITS NO DREAM!

NIGHTMARE! watered down drinks staff miserable and unhelpful meals mediocre had to move cabin after first week waited an hour to be served with drinks but when we decided to go to the bar ourselves ...
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Sail Date March 2016


TERRY 1948 avatar

TERRY 1948

2 Reviews Written

7 Helpful Votes

Go on another ship

Not a good ship been on many thomsons and enjoyed them the pluses entertainment good and our cabin 7077 we feel lucky as many had to move because of flooding and were moved to cabin someone had just moved from kept ...
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Sail Date April 2016


Steven12121 avatar

Steven12121

1 Review Written

24 Helpful Votes

Never Again!!

This tiny ship could be a small jewel---it is not. A sunken ferry, ra1sed and refurbished, the very small state rooms remain with the single beds joined into one. With no guard rails nor T-bar [to fit between ...
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Sail Date March 2016


Thomson Dream avatar

Thomson Dream

1 Review Written

16 Helpful Votes

Dream Cruise has Noro Virus

We boarded the ship to receive a letter in the cabin advising of Noro Virus. Please note that if one of your party is ill, both must remain in the cabin for 24 hours. We have therefore paid to look at Mexico through ...
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Sail Date January 2016


mwalbridge avatar

mwalbridge

2 Reviews Written

2 Helpful Votes

Thomson Dream - Poor Customer Service

Travel to Embarkation Port Negative -No reception at gangway (no staff greeting, no direction, no signage) -Took away Canadian passports without explanation (very strange) but did not take British ...
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Sail Date January 2016


mwalbridge avatar

mwalbridge

2 Reviews Written

2 Helpful Votes

Thomson Dream - Poor Customer Service

Travel to Embarkation Port Negative -No reception at gangway (no staff greeting, no direction, no signage) -Took away Canadian passports without explanation (very strange) but did not take British ...
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Sail Date January 2016


shiny shoes avatar

shiny shoes

1 Review Written

7 Helpful Votes

Oh Dear, What Can the Matter Be?

Thomson Dream a disaster from beginning to end. Two ports missed in as many weeks. Then the canteen staff began to take the mickey by singing a Caribbean song with the words changed to having missed ports again. ...
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Sail Date February 2015


smoothgroove avatar

smoothgroove

1 Review Written

1 Helpful Vote

Thompson Dream should be renamed Nightmare.

arrived in Jamaica, stood in narrow hallway for three and a half hours, no water, 40degree heat. With +- 750 people waiting for coaches to transport us to the ship.. thomsons had forgotten to lay on coaches. this ...
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Sail Date December 2014


Shawboy avatar

Shawboy

1 Review Written

Never Again

Firstly I would like to say if you are thinking about booking a Thomson cruise think again ,dirty dingy cabins, dirty towels and bedding ,poor quality food and drink,mediocre entertainment ,sunbathing areas packed ...
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Sail Date December 2014


wendy61 avatar

wendy61

1 Review Written

Worse ever cruise and after sales very very poor

We have cruised with Thomsons on a number occasions and felt we had been given a good service up until. our last cruise with Thomsons in Jan 15 and I must say it was the worse ever cruise we had been on in our life ...
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Sail Date January 2015


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