5 Helpful Votes
Sail Date: December 2018
This is such a great port to sail out of! Embarkation was the easiest process I've ever had on a cruise. We paid for our parking in advance and breezed through the line, found a spot and walked for less than a minute to the terminal. ... Read More
This is such a great port to sail out of! Embarkation was the easiest process I've ever had on a cruise. We paid for our parking in advance and breezed through the line, found a spot and walked for less than a minute to the terminal. From the time I parked the car to the time I stepped on the ship it only took 22 minutes! And when we got off the ship we went to the baggage claim, got a porter to load up our bags onto a cart and he walked it all the way to our car and loaded it for us. Ship to car time was 18 minutes. I would recommend going out of this port especially when bringing children or elders because it was so easy. Read Less
5 Helpful Votes
Sail Date: September 2018
Embarkation flowed smoothly. We had a check-in time of 12:00-12:30, but accidentally arrived early at about 11. We did not purchase faster to the fun, and we were on the ship by our expected arrival time. Just a few lines, nothing ... Read More
Embarkation flowed smoothly. We had a check-in time of 12:00-12:30, but accidentally arrived early at about 11. We did not purchase faster to the fun, and we were on the ship by our expected arrival time. Just a few lines, nothing crazy-- I've waited in longer lines for a 5 minute roller coaster ride, so this was no big deal. Porters were friendly and we did tip, but they certainly didn't request it or act like they required it. Read Less
Sail Date: September 2018
Staff was friendly. Parking was super easy. Waited in line for a good while and it was a little small and hot. It was organized and easy!
Staff was friendly. Parking was super easy. Waited in line for a good while and it was a little small and hot. It was organized and easy! Read Less
2 Helpful Votes
Sail Date: July 2018
Poor assistance after you get on the ship if you are disabled. Ask for assistance and was told you have to do it yourself.
Poor assistance after you get on the ship if you are disabled. Ask for assistance and was told you have to do it yourself. Read Less
Sail Date: June 2018
A lot of places to stay and eat. We stayed at the Comfort Inn near the airport and the staff was very friendly and knowledgable about the area. We were told about the places to visit and eat.
A lot of places to stay and eat. We stayed at the Comfort Inn near the airport and the staff was very friendly and knowledgable about the area. We were told about the places to visit and eat. Read Less
1 Helpful Vote
Sail Date: May 2018
We stayed at the hilton garden inn before the cruise and the staff was amazing and the room gorgeous. We had a late flight out after the cruise and they let us come back after we disembarked and stored our luggage for free while we went ... Read More
We stayed at the hilton garden inn before the cruise and the staff was amazing and the room gorgeous. We had a late flight out after the cruise and they let us come back after we disembarked and stored our luggage for free while we went to the zoo. I strongly suggest staying here. It was mother's day weekend so all mothers got in the zoo free. That was a nice surprise since I did not have my child with. The zoo had a cute train that would take you around the outside to see the animals. you could also just walk around or hop off part way. It was a nice way to spend some time. We used uber to get back and forth. Read Less
Sail Date: May 2018
We did a cruise and park deal through a local hotel. The shuttle was fine, but there was a long wait to get into the port. Just far more traffic than the port can handle arriving. After we got off the shuttle, things were pretty easy ... Read More
We did a cruise and park deal through a local hotel. The shuttle was fine, but there was a long wait to get into the port. Just far more traffic than the port can handle arriving. After we got off the shuttle, things were pretty easy going. Some lines, but they moved regularly. Read Less
Sail Date: May 2018
Small facility. Parking a breeze. Initial entry very poor. Leaving the same. The place is understaffed and needs better organization.
Small facility. Parking a breeze. Initial entry very poor. Leaving the same. The place is understaffed and needs better organization. Read Less
1 Helpful Vote
Sail Date: February 2018
Not fond of Jax, sorry, probably because I'm not great at directions! Also the motel I was in sucked. Thankfully the weather was nice. From things people told me I was afraid to go anywhere alone because of the crime. I did walk ... Read More
Not fond of Jax, sorry, probably because I'm not great at directions! Also the motel I was in sucked. Thankfully the weather was nice. From things people told me I was afraid to go anywhere alone because of the crime. I did walk around River City Marketplace, which was bigger than I thought.The Z-trip took so long to arrive the first time I called it, nearly an hour and the second time I waited nearly 2 freaking hours!!! Two hours!! I ended up cancelling it and walked. If I get charged for that anyhow I will NOT be happy. The Jacksonville Zoo was great, however, it seems I'm not the only one bad at directions because nobody there that I asked knew how to get to the bus stop. Also at a gas station the guy told me the wrong bus stop. Eventually I found my way back, what a day. Phew. Read Less
4 Helpful Votes
Sail Date: December 2017
We got onto the boat extremely quick and we didn't choose the Faster to the Fun option. Only took us 19 minutes from the time we dropped our luggage at the entrance to stepping onto the boat.
We got onto the boat extremely quick and we didn't choose the Faster to the Fun option. Only took us 19 minutes from the time we dropped our luggage at the entrance to stepping onto the boat. Read Less
5 Helpful Votes
Sail Date: November 2017
We parked at lot across the street and everything went smoothly going onboard. Not so leaving. They need to get disembarking straightened out or they will lose folks.
We parked at lot across the street and everything went smoothly going onboard. Not so leaving. They need to get disembarking straightened out or they will lose folks. Read Less
Sail Date: October 2017
Jacksonville is pretty dull. Downtown looked like there might be some good nightlife but the hotels are way too expensive. We wound up staying at one near the airport. Nothing to do but go to restaurant chains.
Jacksonville is pretty dull. Downtown looked like there might be some good nightlife but the hotels are way too expensive. We wound up staying at one near the airport. Nothing to do but go to restaurant chains. Read Less
2 Helpful Votes
Sail Date: April 2017
This is a very easy port to get in and out of. The only problem with this port is that not enough ships that go out of this port.
This is a very easy port to get in and out of. The only problem with this port is that not enough ships that go out of this port. Read Less

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