Genoa Cruise Reviews

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31-40 of 104 Genoa Cruise Reviews


A week of my life I will never get back.....

Review for a Mediterranean Cruise on MSC Meraviglia

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Adair Walk
2-5 Cruises • Age 50s

Without doubt the very worst holiday (let alone cruise) we have ever been on. Please, please, please do not ignore the negative MSC reviews and part with your hard earned cash or 'Take a punt' like we did. Where to start. 1 - Ship - Lovely modern and clean. They've put a lot of thought in to it. 2 - Customer service - non-existent. Most staff are rude at best, hostile or aggressive at ...
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Sail Date: October 2018

Cabin Type: Bella Balcony Stateroom


Dreadful, will never sail MSC again

Review for a Mediterranean Cruise on MSC Divina

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Nickjay
6-10 Cruises • Age 50s

Food was dreadful and allways delivered to the table luke warm or cold. Restaurant Menu very basic and repetirive Very limited variety Waiters friendly and helpful but maitre de's dusmissive of any complaints Buffet was chaotic and the food wss exactly the same every day for 23 days Bar staff and cabin cleaning staff friendly and polite Drinks included in the package purchased ...
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Sail Date: October 2018

Cabin Type: Interior Stateroom


Crew and management not trained for guests' needs

Review for a Mediterranean Cruise on MSC Divina

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vspit
10+ Cruises • Age 80s

1. English Tea the only tea we drink was locked up had to ask a crew member each time we wanted a cup of tea 2. The water was never hot enough to make a decent cup of tea or coffee 3. Kept running out of hot? Water 4. It took 6 Days to have my dead battery’s replaced on my tv remote control, then no tv 5.One week on to our 22 day cruise, we had no tv in the cabin rumor was the company ...
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Sail Date: October 2018

Cabin Type: Balcony Stateroom


Inedible Food in the dining room, lack of organization and communication onboard

Review for a Transatlantic Cruise on MSC Divina

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newhampshiregirl
10+ Cruises • Age 2020s

Sailing from Genoa on a transatlantic that arrived today into Port Miami. Crew is very hardworking and trying to work with what they have. Biggest issue with this ship is that there is a total lack of leadership and communication. Virtually no announcements when the ship is cleared, inconsistent information regarding ports, transportation and shore excursions. This bred a toxic environment ...
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Sail Date: October 2018

Cabin Type: Interior Stateroom


A terrible Experience

Review for a Mediterranean Cruise on MSC Fantasia

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Anbamirn
2-5 Cruises • Age 50s

All in all a very negative Experience: - Cabin sold for 4 People (2 Adults + 2 Child), but equipped just with a Double Bed + a Sofa that becomes a 1 and half Bed. If the Child are Teenagers (like in our Case), you can easily imagine that there is no Space for everybody. We asked for a Solution: we are now (Sept 2018) still waiting for a Solution when the Cruise ended 1 Week ago... No ...
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Sail Date: August 2018

Cabin Type: Balcony Stateroom

Traveled with children


Bad experience

Review for a Mediterranean Cruise on MSC Seaview

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Nadaom
2-5 Cruises • Age 50s

If you have kids don’t choose this ship, long queues for water slides with no other entertainment for them. I had the wellness experience which entitled me for free sod drinks, water, wine all over my stay with 2 free shore execrusions, that i had realized later as reception didn’t inform me about it, more over they charged me for bottled water to my room that was included in my package for free. ...
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Sail Date: August 2018

Cabin Type: Wellness Balcony Stateroom

Traveled with children


Never again

Review for a Mediterranean Cruise on Costa Fascinosa

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Mitzy1
10+ Cruises • Age 60s

First problem that costa only sent the e tickets 3 days before the cruise after ringing the tour oppertater daily to this. The restaurants have the same menu each day for breakfast lunch and evening with an ever so slight tweak. There was a hot dog burger area, being a vegetarian i requested a veggie burger and was told that I could have one in the designated restaurant that evening with a ...
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Sail Date: July 2018

Cabin Type: Balcony Classic


Very disappointing vacation

Review for a Mediterranean Cruise on MSC Fantasia

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vest4ever
6-10 Cruises • Age 50s

I only chose this cruise ship because of the booking agent. This was truly a disappointing and bad experience from day one. The crew was very rude and unprofessional and the food was horrible. The same food for seven days; french fries, hotdogs and hamburgers. You have to be kidding me! For all the money my family spent on prepping and creating our Reunion with you guys, it was a waste of ...
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Sail Date: June 2018

Cabin Type: Interior Stateroom


Bad Service/Bad Cruiseline

Review for a Mediterranean Cruise on MSC Seaview

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Simonkhayat
6-10 Cruises • Age 40s

We embarked in the Port of Napoli, Italy. From the minute you enter the port, no one from MSC is visible to assist you. We dragged our luggage for almost a mile with no availability of trolleys. We got inside the terminal and we can already see the chaos amongst the staff of the handling agency. It took 3 hours to board, we waited 2 hours downstairs and one hour upstairs by security. When we ...
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Sail Date: June 2018

Cabin Type: Aurea Suite

Traveled with children


The ship from hell!

Review for a Baltic Sea Cruise on Costa Magica

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2 Grey nomads
10+ Cruises • Age 60s

This was the worst cruise we have been on! 4hrs to board ship! no tea or coffee in dining room! compulsory gratuities 10euro pp per night!pay for shuttles to town! Never been compulsory on other cruises. No sweet wine with lunch/tea included in package.After 5days English Breakfast Teabags were like gold couldn't find them anywhere. The pushing,shoving yelling by the Italians was unbearable. Music ...
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Sail Date: April 2018

Cabin Type: Inside Premium


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