Galveston Cruise Reviews

This was the worst cruise i have ever been on in 26 cruises. Every single service area has something wrong with it. The marketplace lido deck did not have working water machines. It was nothing bacon or regular sausage for days until the last day of the cruise. The guest services refuse to provide service and was very argumentative and did not want to provide service to platinum guests. The ...

From start to finish this was a subpar vacation for our kids. Way too crowded, buffet was not good & worse of all was that the service sucked. Trying to find a fun, charismatic bartender was not possible. We couldn't even try to throw out extra mobey for decent service. Pathetic! Then to top it off, post sailing we get a reimbursement check for an overcharge. Then 2 weeks post sailing we get ...

I booked this Spring Break 7 day cruise for 7 people. Synopsis: Irritated and sometimes rude crew staff, Hard sell around every corner, multiple charge errors (duplicate charges/over charges), dining room food was hit or miss, there was an overall lack of activities planned and there were either charges for or a hard sell included in the ones that were planned, the cabins were not set up for the ...

Worst cruise we’ve been on by far for the following reasons: - Booked a “club mini-suite” which was smaller than a standard room for some reason and had a metal wall on the balcony so we couldn’t see the water when seated. A vastly inferior room compared to a standard room at a cost of $1,000 more. Their justification was you get extra amenities like a bottle of cheap champagne (worthless with ...

I had never been on a cruise before so I figured let's go with Norwegian. I've been on four prior cruises (Carnival in April/1998, Disney in August/1998, Disney in May/2022, Royal Caribbean in May/2023). These four were definitely very good. Norwegian? Absolutely not. Let's cover the pros before I go into the extensive cons PROS -Beautiful, elegant ship. -Delicious food, albeit there were ...

I’ve been loyal to NCL for the past 9 years and have sailed most of the ships starting with the Epic and newer. I think NCL should fire the team who came up with this class of ship. What a waste. I’m in the middle of a sailing now. The shops are all closed for remodeling? Donna Summer cancelled for unknown reason. The only Premium entertainment show is The Price is Right? lol what? Food is ...

I was very disappointed with this Cruise Ship experience. I have previously traveled in the Epic and it was the experience of a lifetime. Because of that experience I invited other 3 couples to cruise on the Prima with me and my husband. Customer service was poor the majority of the time. Bars were understaffed so it took forever to get a drink. Drinks were mediocre so they didn’t have experienced ...

This was the 9th cruise that I have taken with Royal Caribbean, and it was by far the worst. Customer service was poor since day 1. I am a Diamond member and I was not allowed to be in the “Diamond” lounge during happy hour; interesting doing this to customers that have spent tens of thousands of dollars with them. The worst part was the shore excursions booked through Royal Caribbean. All the ...

Common areas are too small, too few bars/bartenders, and bars had limited hours. Very little live entertainment, and it was done in small spaces (The Penrose Atrium) which was very limiting: not adequate seating, no dance floor, all while other people were trying to walk through the hallways. The "Specialty Venues" (Improv at Sea, Syd Norman’s Pour House) were advertised heavily, but so small ...

Horrible service the boat has a sewage leak and the whole time we were gone our shower filled with grey water. Stinking up the room. Never could get our cards to scan so the sail and sign was a problem. The rats chewing and scratching in the walls were a thing. When u ask about any of it they brush you off. Paid for the bingo and won a prize to be told it was givin to another guest because of my ...