1 Helpful Vote
Sail Date: March 2018
I know a lot of people say this cruise is a scam, but I don't think it is the actual cruise line that scams people, I think it is the private contractor's that book these cruises. We impulsively bought a "great deal" from Holiday ... Read More
I know a lot of people say this cruise is a scam, but I don't think it is the actual cruise line that scams people, I think it is the private contractor's that book these cruises. We impulsively bought a "great deal" from Holiday Cruise Line that turned out to be working on behalf of a time share company (RCI/Wydham). We ended up spending significantly more money on this "great deal" and it was a nightmare to book. Luckily, aside from the hotel that they booked us at in Orlando (Park Inn by Radisson - don't ever stay here) most of the trip was a lot of fun. Aside from the extra fees that we paid to take this cruise ($82.59 for a beverage package - 10 drink tickets, $116.82 for 3 people to eat at the specialty restaurant - Admiralty Club and $115.80 for gratuity and taxes/port fees), we really had a great time. The entertainment was great and we had a lot of fun playing Name That Tune with the piano player at the martini bar. We also enjoyed playing board games which they had a nice variety to choose from in the lounge next to the martini bar. The main pool was being painted while we were there, so that was kind of a bummer. It was not easy to find a lounge chair either since it was Spring Break and the ship was full of people. The food was decent and they have top shelf liquors to choose from which was nice. I also managed to find a good glass of wine. One thing I want to mention is that dinner we had in the main dining room that you do not have to pay extra for was actually better than the meal we had at the specialty restaurant. Don't waste your money. One more thing - the Belgian waffles at the Buffet were probably the best Belgian waffles I have ever had. Seriously good! We really enjoyed the evening entertainment and I was very impressed with the theatre! It was super nice! They do a really nice job of taking care of this ship. It is very clean and the furniture is in good shape. We had no issues with customer service. Boarding the ship in Port of Palm was fairly painless, it didn't take too long. Boarding the ship in the Bahamas was a little concerning - they could not find our reservation! The reservation attendant had to go on to the ship and it took a half hour or so before he returned and told us he got it straightened out. Luckily it all worked out, except that our room was in the front of the ship on the way back and the vibration from the engine woke us up very early. Definitely will make sure we don't get a room in the front of a ship again! Getting off the ship once we returned to Port of Palm was kind of crazy. We ended up waiting until about 11:00 am until almost everyone was off the ship before we attempted to leave. Once we got off the ship we had to wait for a Valet to retrieve our car which took some time. We had to pay $19.00/day to Valet Park at Port of Palm - Valet parking is not an option, it is a requirement. I would recommend making sure if you are flying out the same day you return to book an afternoon flight and plan on relaxing on the ship until the very last minute. Trying to beat the crowds off of that ship and standing in line for a long time is not a fun way to end your vacation... Read Less
11 Helpful Votes
Sail Date: March 2017
We fell for the a timeshare gig giving us a few days in Ft. Lauderdale, a few days of cruising and a few days at Light House Point in Ft. Lacia. This cruise boat took us too and from the Bahamas and was adequate. For our family of 5 with ... Read More
We fell for the a timeshare gig giving us a few days in Ft. Lauderdale, a few days of cruising and a few days at Light House Point in Ft. Lacia. This cruise boat took us too and from the Bahamas and was adequate. For our family of 5 with 2 teens and 1 - 9 year old there was very little to do, other than the typical ping pong and bags tossing. The teen club consisted of pay for play video/arcade games. The pools were clean, but very small. There was a play area that included a shallow pool for toddler, although they advertise for kids less than age 12. I'd say less than age 6 myself. Adult activities were ok if you like to casinos. Some entertainment out by the main pool each afternoon while folks are boarding and the boat is departing. Evening shows were short, but average I'd say. The comedian was fabulous!! Wish there was a 2 hour show just with him! The music was SOOOO loud we could no understand our waitress when we arrived as well as the language barrier we wound up with instead of 1 beer, a whole bucket of beer. With drinks for each of us and the bucket of beer along with the service up charge our first round of drinks totaled $97.94. Just crazy!! Very expensive drinks both alcohol and others, won't allow you to bring your own. Lots of extra fees and are PER PERSON (we had 5) - Cruise terminal fee of $1, Wait staff service fee $25.90, in addition to the 18% service fee/upcharge for each of any thing we purchased on the boat which were just drinks for us, fuel surcharge $9, "Shore excursions" or the transportation to/from the boat from our resort, valet parking at the terminal was $18 per day. I do have to say the ocean view rooms were basic but very clean and nice. The shower had great water pressure and was very relaxing. We booked 2 rooms as they had no rooms to accommodate the 5 of us. I booked this package back in August of 2016 and was told I was one of the first to do so. I requested a higher floor in the center of the boat with side by side or across the hallway from each other as one was for the kids and one was for us. When we checked in were were 2 floors apart and they would not change it for us. That was very upsetting to me as it was promised when I booked the trip. I wanted to be close to our teens. Our 9 year old daughter really enjoyed her kids club, spent about 3-4 hours there each trip. Overall, a smaller outdated boat. Food was fair at best at the buffet. Juice, tea and water was included in all inclusive only. Few family/teen activities. We would not book this cruise line again. Read Less
BPSocialTeam, Social Media Team @Bahamas Paradise Cruise Line has responded
Hello, Hello atkinsoj, Thank you for joining us aboard the Grand Celebration and for taking the time to leave a review. We hope you will consider sailing with us again through a direct booking. There is no time share presentation when booking direct nor fuel surcharge. In addition, when booked directly we can better ensure your cabins are together. I am glad to hear your daughter enjoyed the kid’s club. Our recommended age for the kids pool is up to 6. Best Wishes, Bahamas Paradise Cruise Line
2 Helpful Votes
Sail Date: January 2017
Fre port has a few cruise shops near the ship. Then you need to take a tour or taxi to see what is available. We chose a taxi. He was a native and very informative. BUT.... there is nothing to see. Much much poverty. Storm damage ... Read More
Fre port has a few cruise shops near the ship. Then you need to take a tour or taxi to see what is available. We chose a taxi. He was a native and very informative. BUT.... there is nothing to see. Much much poverty. Storm damage from hurricanes that were many years ago. Millionaire row that is mutely advertised is a gate community and no one drives thru there. They drive next to a canal that is across from the houses. You see a castle of a millionaire but you have to park at the end of the driveway and stare at a house which is in the extreme distance. Beaches are close or private. Once famous hotels vacant and in foreclosure. Due to weather problems this is a port that Carnival substituted. Sooooo disappointing. Beach excursions.... water is cold and wind takes away much of the sunshine. The cruise ship itself is so cold. I am not talking about the weather. Rooms for entertainment and such were so cold, people wore sweaters and sweatshirts to dinner and entertainment. Entertainment is almost lacking.... PG comedy is far better than late night. And comedy acts only last 30 minutes total. . Couple trivia but you are basically on your own to entertain yourself on days at sea and sometimes in the evenings. Read Less
8 Helpful Votes
Sail Date: September 2016
We had a great time, we weren't expecting a 5 star experience as in the bigger ships. The food was good, the entertainment was decent and the rooms were actually great. They were much bigger than in the cruise we've been on in the past. It ... Read More
We had a great time, we weren't expecting a 5 star experience as in the bigger ships. The food was good, the entertainment was decent and the rooms were actually great. They were much bigger than in the cruise we've been on in the past. It was a quick getaway and it truly exceeded our expectations. For the price we would Definitely recommend and we'll cruise with them again in the future. I can say that they were much more coordinated than in our experience. The boarding and un-boarding was quite simple. They provide parking for 18/ per day which I thought was pretty average. The alcohol packages aren't great, but not too terrible either. The only thing I would say they could improve on would be on their kids programs. Our son wasn't very thrilled about their programs, but I wasn't expecting Disney either. We went on a quick family vacation and our expectations were exceeded. If you're looking for a 5 start retreat pay for that. This isn't what you're going to experience here, but if you're looking for a quick fun getaway book your cruise and make the best of it. We DID! Read Less
2 Helpful Votes
Sail Date: July 2016
The cruise itself was amazing. The offshore excusion was the jeep tour. They were terrible! Not prepared, not enough water for the 107 degree weather. Bad breaks and one jeep ran into the back of another one. One jeep broke down! We had to ... Read More
The cruise itself was amazing. The offshore excusion was the jeep tour. They were terrible! Not prepared, not enough water for the 107 degree weather. Bad breaks and one jeep ran into the back of another one. One jeep broke down! We had to squeeze the passengers into the other jeeps. Not happy for $139.00 each! But the cruise was great. Staff was very friendly. We got fresh towels 2 times a day! Beds were made 2 times a day. My cabin mate ordered the birthday surprise to set up in my room. Banners, signs, balloons, cake and chocolate covered strawberries in the room when we arrived. So nice! They always announced the activities to keep us informed. Bingo never had a big winner though hummmm. The shows were just ok. The art was very nice but not in my budget. The spa was very pricey. Too bad because i really wanted a message. The food was pretty good. I didn't make it to the white party, but was told it was lame. The worst on the ship though was the wifi. Overpriced and didn't work 50% of the time. It was very frustrating, but he did refund 50% back to us. Read Less
23 Helpful Votes
Sail Date: June 2016
When someone calls and uses the word “free” just hang up the phone! We received a “free” cruise for doing a phone interview. I knew that I would have to pay port fees but everything else was a lie! Lie after lie ... Read More
When someone calls and uses the word “free” just hang up the phone! We received a “free” cruise for doing a phone interview. I knew that I would have to pay port fees but everything else was a lie! Lie after lie and fee after fee! We stayed at the Ramada for two nights as part of the package with three free meals. Again, there is that word “free.” The food was horrible and we had to pay a tax on top! We also had to pay a tax for the two-night stay. The morning of the cruise, we had to go to a “2-hour” tour about the time share. Ok, I have been to one these before and NEVER had so much trouble!! After MUCH complaining, we were able to get out of there with our cruise vouchers after 2hr and 45 min! Most people we talked to didn’t get out until 3-5 hours!!! I don’t know how that are allowed to treat people that way. The boarding of the ship began at 12pm. The port was an hour away, which we were never told and they were going to charge us $30 each to take their shuttle!! There was only one shuttle and it didn’t leave until 2:30pm! Had we waited for the shuttle, we would have missed half a day on the ship and lunch! We ended up riding with someone that had a car. Plus, some woman had the audacity to tell us that we wouldn’t be able to board anyway until at least 4pm because of the lines. We had our passports and didn’t have to wait more than about 30 minutes to board! Once on board, it was decent and the staff was very friendly. That was a breath of fresh air from how we were treated prior to boarding the cruise ship. My husband and I were getting away for a short trip for our 15-year anniversary. I was only able to finally relax once we finally got on board the ship. What a joke! By the time we paid all of the fees and travel costs, we probably paid full price for the 2-night cruise! Nothing “free” is worth it! Read Less
14 Helpful Votes
Sail Date: June 2016
We chose this cruise as a graduation celebration for my daughter and niece. The cruise was part of a cruise and stay vacation in Freeport, Bahamas at the Grand Lucayan Resort. We stayed at the resort in Freeport for a couple of nights. ... Read More
We chose this cruise as a graduation celebration for my daughter and niece. The cruise was part of a cruise and stay vacation in Freeport, Bahamas at the Grand Lucayan Resort. We stayed at the resort in Freeport for a couple of nights. The ship is an older ship but it was perfect for our trip. Because we had passports, we did not have a long wait for either disembarking or embarking. The staff on the ship was really great and we enjoyed the entertainment. My daughter even won $640 in BINGO. I would suggest this cruise for those cruising for the first time, those who want to travel for a lower costs, and those who like to have a really good time. There was plenty of fun even though the ship does not have the modern luxuries of the newer cruise lines such as Carnival and Royal Caribbean. I would suggest upgrading your dining, the food is just average for the buffet. I have made a promise to myself to take this same trip next summer. I had so much fun!!! Read Less
24 Helpful Votes
Sail Date: June 2016
Chose this because we were traveling with our parents. It was their first cruise, so we thought a short one would be suffice. We had cruised to Nassau before and were hopeful that Freeport would be just as awesome. The ship itself was ... Read More
Chose this because we were traveling with our parents. It was their first cruise, so we thought a short one would be suffice. We had cruised to Nassau before and were hopeful that Freeport would be just as awesome. The ship itself was dated. The rooms were a nice size. The food was ok, but seemed limited. Shows were average and the clubs were nice. The most disappointing part of the trip was Freeport. Not as exciting as Nassua. While the driver tried to impress, there really wasn't much to see and the history of the young island is limited. It is necessary to take a taxi to "civilization" where the beaches and shopping district are. Getting off of the ship was a chore. Long lines at customs made for a 2 hour wait, however, valet was pretty quick. Not a phenomenal experience, but you get what you pay for. Good trip for a weekend getaway. Staff was friendly and worked hard to please! Read Less
34 Helpful Votes
Sail Date: February 2016
This was the only cruise I have ever been on. Everything was mess. We were told that we could check in at 10am, board the ship at noon, rooms at 2pm and that our luggage would be waiting for us in our rooms. 10am check in- the lady was ... Read More
This was the only cruise I have ever been on. Everything was mess. We were told that we could check in at 10am, board the ship at noon, rooms at 2pm and that our luggage would be waiting for us in our rooms. 10am check in- the lady was very slow and made several remarks about how she hated her job. Boarding the ship- it was almost 1pm before we could board the ship 2pm room check in- got to our room, there was no luggage. We were told that we would have our luggage by 5pm. I actually went and found my own luggage and took it back to the room. We came in from KY and were not dressed for the higher temps. Room- the room was not clean, there was trash under the bed and brown/reddish stains on the bathroom wall. Staff- the staff was very rude. On several occasions, the staff was so rude and spoke very little english. Food was not good at all and was served only at certain times, anything outside of the set times was for an extra charge. All entertainment you had to purchase tickets. Terrible experience. The excursion was worth the money, around $100 for a snorkel/kayak adventure. Read Less

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