I booked this cruise with TUI after having had several great family cruises before! However what a disappointment this one was!!!.
Took my best friend for her first cruise to impress her and I wad left embarrassed. Standards have dropped. Though thankfully Staff are still amazing and the entertainment was exceptional. However, the standards of the ship was a big let down. Though more ...
We would recommend Marella as a budget cruise option. This was our third cruise with Marella, but we feel there has been a decline in the standards since our last cruise 4 years ago.
Marella still provides more stops than other cruise operators, and the all inclusive nature of the cruise is appealing.
But we noticed that the food in particular was significantly worse than last time. It was ...
We chose this cruise lines because prior to Covid in 2019 we went to the Western Caribbean and had an excellent time and expected the same standard this time round - not so - very poor in every aspect - definitely dumbing down..
Shows were poor; Food was adequate - nothing special'/ drinks were poor beyond words - watered down - trips were too expensive and everything had been paired back ...
We have never explored the Eastern Med/Adriatic and were looking forward to seeing new countires and enjoying cruising as we have experienced cruising before.The airports going and returning were manic,queues /delays and yet more queues.The Marella Explorer, crew and staff were excellent,but the ship was tired looking.On arrival to our cabin there were stains on the settee the bed was lumpy and ...
This cruise was a birthday present for our granddaughter. She chose this because it went to all the places she wanted to visit. This is our 26th cruise and have experienced many cruise lines but would not cruise Marella again. Butlins at sea it certainly was. Tui flights there and back were a nightmare, we flew from Leeds Bradford and noticed other companies were not having delays and baggage ...
Chose this cruise as had previously been on west Mediterranean trip and had enjoyed most things about the ship. Many aspects of this east Mediterranean cruise were quite disgraceful. Bed linen, towels, pillows were so over used, I couldn’t tell whether they were clean or not. Plastic glasses at pool bars had been in dishwasher a thousand times so were scratched and stained and sometimes there were ...
Our problems with Marella Cruises started just after booking: we didn't realise that when we booked through the cruise hotline we were automatically diverted to a store location (which was nowhere near us). Not only were the staff at Stockport ill-trained, but their computer system didn't even link up with the Cruise dept. I later had to give up adding an additional week hotel reservation because ...
We had done 3 previous cruises with another company but for some reason our travel agent pressurized us to book Marella there was only inside cabins available so we went with it has we had used them previously and they had internal balconies or a window overlooking the shopping area.
What a shock when we opened the door of cabin 7117 a small dark room the bed had to be pushed against the wall ...
Been on few cruises in the last few years but would not go back on discovery 2.
Corfu airport very small and massive que on way home. Some people were having to que outside as there flight was delayed.
Upgraded to a balcony room on 6th floor which was lovely. Staff nice.
Did three excursions. Two were on the electric bikes which were great. George and Sophie were great guides. Would ...
We chose this cruise because we’ve cruised with thompson’s 8 times and tui teice and wasnted to go on the new ship and try out the new marella company.
We boarded the ship with no problems flights and port to ship tranfers were great embarkation process was as usual very quick and efficient.
We were diricted to our cabin. Supposed to be standard inside as we always get. When we got there ...