Chicago Cruise Reviews

We wanted a gentle cruise exploring the Great Lakes. That's exactly what we got. Staff couldn't do enough for you. Food good, stateroom clean, tours OK if you take all premium ones. What wasn't good: --There is no outside deck to walk on except a short semi-circle on top deck. --Entertainment was awful. Played same jazz music every night-even when requests were made for ...

Always a fun adventure with American Queen Countess! We are a very fit 73 and 72 year old married couple. Most passengers on the ship are near our ages. Many have mobility issues and there are often times of waiting particularly on the buses and getting on and off the ship. I wrote a previous review ("Life on the Mississippi") in July 2022 regarding the American, Countess. All the negative ...

Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was excellent as was service. On-board entertainment and lectures were lacking. Ports of call were lack luster. Included bar service was only for 1 hour a ...

200 passenger cruise ship launched 2014 Food and service are excellent. BUT, although the rooms are spacious and comfortable the appointments are chintz from the formica era. NO room safe; tiny flatscreen TV; no robes; no headsets for excursions; excursions and gratuities NOT included; several areas of docking are awful industrial piers (Chicago, Niagara Falls, Holland, and Toronto) and ...