Bergen Cruise Reviews

Classic ship on iconic route - what could be better? A lot, as it turns out: The route does not offer much fjord experience, mostly you trundle coast-wise behind the outlying islands. Most places the time in port is too short for sightseeing. Once in open seas, this little ships rocks. And rolls. Keep your seasickness pills handy. The company has a museum at its place of origin. Don't expect to ...

We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size. We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen ...

The MS Lofoten crew were brilliantly friendly and helpful and several passengers were so fond of the ship and crew that they were on a repeat voyage. Unfortunately, I was not to become so endeared to the ship. MS Lofoten is a 55 year old Ferry. It was designed as a Ferry. It was built as a Ferry. It is operated as a Ferry. Many people (and cargo) use it as a Ferry. It is not a “cruise” ship. ...

We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to work it our for themselves. The cabin was tiny, barely room for us and our bags once the beds were folded out. We couldn't move past each other. It was extremely ...

This beautiful ship with a great service crew FAILED TERRIBLY ON MULTIPLE LEVELS at sea during a storm we should never have been in. Prior to the mayday we noticed several things that we found “sloppy” or unusual for a top cruise ship. The lights on the ship continually flickered and a huge banging sound continued for 30’hours prior to the engine failure. The crew was amazing, but handicap auto ...

The ship is less than basic as it is a ferry and working ship, but that is no excuse for sacrificing passenger facilities leaving repairs (our wardrobe door was coming off its hinges, the ladies sauna out of action and much else) unattended to over a near 2 week trip. They charge for everything including tea and coffee except at lmeal times and it is not cheap even though it is poor quality ...

Wanted to see the Northern lights, and Norway in winter. This ship is very badly in need of updating, not enough seating for all guests and a lot of threadbare seats. Food served at dinner was never hot , mostly lukewarm. Food buffet style for breakfast and lunch also never kept hot for the hot dishes. Food items on buffet frequently ran out. Last nights left over desserts served again at ...

I travelled to see the Northern Lights. In the 12 days aboard the ship our room was never vacuumed, the bed’s were made once and the sheets on the bed never changed. The food was always lukewarm to cold. Food leftovers from the previous night were put out for lunch next day and reheated. No water was available at breakfast. No coffee or tea was available for dinner. One slice of ...

Be absolutely clear that Hurtigruten is a ferry service and not a cruise line. We paid for a relaxing cruise but what we received was a passage on a working ship with very little customer care. Whilst we understand that the boat is a working boat, there is an expectation of a level of service commensurate with the cruise price and cabin level - however this is absolutely not the case. ...

We chose to travel on the Hurtigruten classic round trip 12 day voyage to see the coast of Norway, many ports of call and hopefully the northern lights. We were fully aware that the Ms Polarlys is a working ship but were extremely underwhelmed by the experience. Virtually all of the times of visits to ports of call were cut short as the ship nearly always arrived late but always left on ...