Basel Cruise Reviews

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1-10 of 28 Basel Cruise Reviews


Very difficult cruise

Review for a Europe - River Cruise Cruise on Viking Gymir

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Hingham4
2-5 Cruises • Age 60s

We never left from Basel or saw it. No communication to passengers on change, which resulted in chaos. Skipped ports with no explanation. Due to a tanker running aground, we were forced again to be bussed to a new ship, missing the scenic area & lovely promised ports. Bus ride was pure misery . That travel ,under difficult conditions took a day. The communication or lack of was the most ...
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Sail Date: December 2023

Cabin Type: Veranda Stateroom


Christmas markets

Review for a Europe - River Cruise Cruise on Viking Sigrun

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schubie
10+ Cruises • Age 70s

My husband and I chose to go on our first river cruise in Germany in December because we wanted to visit the Christmas markets. We were extremely disappointed and will never cruise with Viking again. The cabin was small but adequate and was kept clean. We were disappointed with the food except for the German fare. It was very disappointing to have only one restaurant with very specific dining ...
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Response from VikingS, Community Team

We appreciate you sharing your experience, Schubie, such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been...

Sail Date: December 2022


Totally disappointing

Review for a Europe - River Cruise Cruise on S.S. Antoinette

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Roger2AG
2-5 Cruises • Age 70s

11.24.22 We recently completed a Uniworld Cruise (Castles Along the Rhine) on the ship, SS Antoinette from Basel to Amsterdam (09.25.22 to 10.02.22 with a post-cruise extension for all in Amsterdam until 10.04.22). two (2) Parents (us), two (2) Adult children with spouses for a total of six (6) guests. We as parents paid for all the costs including air from Uniworld Air Dept, Uniworld ...
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Sail Date: September 2022

Cabin Type: Deluxe Stateroom with Full Open-Air Balcony


No food for vegetarian guests

Review for a Europe - River Cruise Cruise on Viking Sigrun

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Renu Gambhir
2-5 Cruises • Age 60s

My husband and I were excited to sail on Sigrun by Viking River Cruises. We booked our Voyage in 2017 to sail in Fall 2019. We paid for a French Balcony room but were disappointed extremely when we were given a room on the bottom. I.m a vegetarian and asked the Ship Chef if there will be any vegetarian option on the ship. He assured me that each meal has a vegetarian dish. So there was no ...
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Sail Date: November 2019


River cruising is not everything you’ve heard

Review for a Europe - All Cruise on Viking Baldur

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Drl75
10+ Cruises • Age 60s

I’ll start by saying that my husband and I did not enjoy our cruise with Viking, this review is really meant to inform and enlighten the traveler before they decide to book a river cruise particularly with Viking. We choose Viking because friends had been on their ocean cruise and found it very enjoyable. We typically cruise Celebrity, which provides a level of luxury we enjoy. We booked ...
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Response from VikingS, Community Team

Thank you, Drl75, for providing us and the cruising community with an overview of your time aboard Viking Baldur. We are pleased to know our airfare and transfer services were satisfactory,...

Sail Date: April 2019

Cabin Type: Explorer Suite


Not enough water in the Rhine for Cruise

Review for a Europe - All Cruise on AmaStella

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SbL125
10+ Cruises • Age 60s

Due to insufficient water, cruise operator purposely misleading and not informing us of the conditions, I would not recommend this company! We have enjoyed 25 luxury cruises and never had this experience. It turned out to one big bus ride through Europe. We were in Switzerland when they notified us by email that there might not be sufficient water in the river. We were not given any options. We ...
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Sail Date: November 2018


Disaster—Buyer Be Aware of this company

Review for a Europe - River Cruise Cruise on Scenic Jewel

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Nickr
6-10 Cruises • Age 60s

We booked to leave Basel on 10/15/18 and arrive in Amsterdam on 10/21/18 on Scenic Jewel. The Rhine river had been low since end of June beginning of July according to many locals and crew. This trip was a disaster. We met to board ship in Basel ( met at Airport) and were bussed to Worms as river was too low to allow ship to go to Basel. We took a BUS to Worms. We were in Worms two days being ...
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Response from FionaB, The Scenic Team

Dear Nickr, Thank you for your review and we are sorry to hear that this was not the 5 star cruise you were expecting. Unfortunately due to the hot and dry weather patterns in Europe, this...

Sail Date: October 2018


A crowded bus speeding past Castles of the Rhine in the fading twilight

Review for a Europe - River Cruise Cruise on S.S. Antoinette

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Vet&Prosecutor
10+ Cruises • Age 70s

My wife and I are repeat customers on Uniworld River Cruises and were on the ill-fated above eight-day river cruise that in effect lasted 2-3 days. We departed Basel on October 14, 2018. At that time the crew had to know that completion of the scheduled eight-day river cruise was extremely unlikely, given conditions on the Rhine at that time. The Captain later indicated to us that at the time ...
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Sail Date: October 2018

Cabin Type: French Balcony Stateroom


DON'T EVER BOOK WITH UNIWORLD

Review for a Europe - River Cruise Cruise on S.S. Antoinette

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Beth JK
First Time Cruiser • Age 50s

Don't ever book a cruise with Uniworld Boutique River Cruise Collection unless you want to be held hostage on a bus tour instead of being on a 5 star ship. We were told 2 days into our 8 day river cruise that we would be getting on buses to finish our cruise with NO option of cancelling. And there was no chance of getting a refund of any kind on our HUGE bill. The company allowed us to get on a ...
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Sail Date: October 2018


Beware of Uniworld!

Review for a Europe - All Cruise on S.S. Antoinette

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TJConnors
2-5 Cruises • Age 60s

We had planned for our first trip to Europe in almost 30 years and had been sold on the Uniworld Castles on the Rhine river cruise by Uniworld reps. When we arrived in Basel the captain and cruise director allowed all passengers to board. We were unsuspecting of any issues, but Uniworld KNEW that the Rhine River was IMPASSABLE and they boarded everyone anyway. Then 24 hours after boarding at ...
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Sail Date: October 2018

Cabin Type: French Balcony Stateroom


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