This was our first P&O cruise so tried to keep an open mind and not try to compare with the other companies that we have used. The flight from Birmingham and transfer at Barbados worked well even though we didn’t have our luggage before we went for dinner. We originally opted for Club Dining first sitting and because we only booked 4 weeks before sailing we did not get a table for 2 but were ...
The only thing to say about the entertainment was that it was loud. We listened to tne full thud of it most nights in our cabin
We complained to the Dining Manager Tony ( from Croatia). Twice we told him and twice he did nothing at all. Hence the low rating
The food choice was good but with tne exception of tne street food was of a low quality. I’m not sure why I should pay extra to ...
Disappointed to say the least , I have been on about 20 cruises mostly with P&O . I've never had food poisoning before but needless to say spent a lot of time in the cabin , trying to get the money back on the trips we couldn't go on was not a good experience ,apparently we should have known not to eat the dodgy burgers on board as we were told you had to cancel the trips 48 hours in advance . The ...
We have done 5 Caribbean cruises with P&O and this was the least satisfactory. Arvia is a huge ship and seems to have taken P&O distinctly downmarket compared to what we are used to. The one positive element on our cruise was Captain Camby, who was very assertive and authoritative, as well as keen to meet and communicate with his passengers. The behaviour of some of our fellow passengers was not ...
Really shocked at how standards have fallen! This was a third rate cruise, dirty cutlery, grubby carpets in the Horizon Court, disgusting tables with grime all around the silicon where they were not cleaned adequately. There was an outbreak of D&V on board during the first part of our cruise, we actually boarded on the 1st of March. We complained about the lack of cleanliness many times, our ...
check in was easy and took about 30 minutes to get on the ship.
We self disembarked which was also quite quick .
No wow factor on boarding the ship.
There are 3 sets of 8 lifts and you wait ages for a lift and it is often full . Maximum 8 people in each lift less if there is a mobility scooter or wheelchair and there are over 5000 guests .
Last day 12 lifts out of 24 were out of ...
Where do I begin...
Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to.
Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...
Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future.
We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...
What a Beautiful ship even if the central atrium is a little plain by comparison to the competition, the ship was kept spotlessly clean and in nice condition, we found the food on board to be very good by and large, although the main dinning halls menu could feel a bit repetitive, The Epicurean was well worth the extra money as was Shindu, we had mixed results from the Keel & Cow with a couple of ...
Food was OK unless you paid extra when it was great.
entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night.
on line booking system is poor and older people found it difficult to use.
rooms were narrow but the conservatory was great
Internet package worked well but ...