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278 P&O Cruises Cruise Reviews

We chose this cruise to get away from the worst of the British Weather, although for the first 10 days it seemed we had taken it with us. Whilst the weather improved the cruise of Ventura got worse. Ship Overall Dirty on the Outside ... Read More
We chose this cruise to get away from the worst of the British Weather, although for the first 10 days it seemed we had taken it with us. Whilst the weather improved the cruise of Ventura got worse. Ship Overall Dirty on the Outside and just as bad on the insde especially Waterside Buffet which for a restaurant was particularly grubby with stains on seating, sofa style backrests and the backs of many chairs. Entertainment The ship was rammed to the rafters and in order to access any entertainment people were entering venues an hour before show start times. Within 30 minutes of showtimes it was standing room only at every venue apart from Metropolis - the Crow's nest equivalent and that was because it was uncomfortably cold during daytime. The Tamarind Show Lounge electrical broke down 12 days before the end of the cruise so no entertainment could be provided, leaving just two - Havanna - often referred to as "Meercats" because it was so poorly designed the barriers were too high to see over without stretching your neck.. Films had to be shown in this lounge until half way through the cruise because the Theatre Company commandeered the Arena Theatre for rehearsals, yet they has been rehearsing in Southampton for two months prior to the cruise. In 5 weeks they put on three average shows. Most passengers thought they had got off in Hamilton the first stop - They were often seen however sunbathing and watching other shows.even though their were not enough seats for fare paying passengers. This was also true of the ship's crew who on many occasion were seated in the Arena Theatre whilst passengers were forced to stand. The entertainment ranged from superb - Revolver and 4Tunes come to mind as well as Lloyd Howlett. The Aretha Franklin Tribute lady should not have even been on ship as she presented her first show "as sick" and by the end of her act so were we. As for the French juggler - it was a surprise he did not get a mass walkout. Food Food in the MDR was generally good and hot, although the service was for the most part appallingly slow, often taking over 2.5 hours for dinner, so you then missed the first show time of any act.. The food in the Waterside Buffet was not of a very good standard and often tepid. At no time did I find at breakfast in 35 days and orange segments, peach segments, pear segments, I also never saw any tinned tomatoes ,or black pudding and only once did I see Hash Brown's. Other breakfast items were always available including appallingly cooked eggs and bacon, Daytime Activities If you like shuffleboard, Spa Treatments, Art, Bridge Craft Class, or quizzes you were inn for a treat, otherwise forget it. I attended an excellent Art Class taught by Debbie Arts which was excellent, however, again if you did not go 30 minutes earlier than scheduled you would find it difficult to get a seat. Ports of Call La Caruna then nothing for 5 days then a quick nod to Bermuda and Freeport in Grand Bahama than we were off at sea for days on end, until we reached Puerto Rico then it was port after port for 4 consecutive days, before leaving Barbados for the 10 long haul to Southampton - The Azores banned us from docking owing to the corona19 Scare, although luckily we had no cases on board. To Summarise This was in my opinion a 2Star Cruise paid for by 4Star Prices. Many, many passengers were deeply offended by the performance of P&O whether it be the appalling array of guest speakers, the varied entertainment, the lack of seating, the breaking gown of venues and dirty condition people were exposed to. An example being that no hand sanitisers were evident in the Pub, Casino, Theatre areas until over half way though the cruise and only then owing to the enhanced risks of novovirus or corona19 I feel cheated by P&O as did many other "seasoned and loyal P&O guests who have vowed never to go back P&O - for God's sake - stuff Carnival and get the Quality back into your operations before you become a cruising Pariah. Read Less
Sail Date February 2020
Shocking is the only work I would say after paying £25,000+ for a Suite cabin (no bigger than an Oceana Mini Suite) on the Ventura for 5 weeks to Central America and the Caribbean. The food was diabolical and reasonably sophisticated ... Read More
Shocking is the only work I would say after paying £25,000+ for a Suite cabin (no bigger than an Oceana Mini Suite) on the Ventura for 5 weeks to Central America and the Caribbean. The food was diabolical and reasonably sophisticated entertainment non- existent. The never ending daily amount of rubbish fed in the daily paper about commercial 'pamper parties' 'aches and pains parties' and the like was not what most passengers want. Especially when you have to buy something at the end of it!!!. There was only one classical pianist. He was wonderful and played to a packed house for only 4 nights. I was told by the Entertainments Manager that Ventura didn't do classical as it was a family ship!!!! What!! People were crying out for some decent classical concerts in the afternoon. No children on board in this cruise,!!! The shops had old and dirty stock, discontinued lines, and clothes that had all been well fingered over the last 4 cruises. The staff in the shops were unmotivated. Who would buy anything there???? The Chef Trevor Glass should be ashamed of himself to put his name to misrepresentation on the menus. I could go on forever but the food which looked so appetizing on the Menu Cards but when it arrived was no better than school cafeteria fodder. For instance the last Black Tie had 'lobster' on the menu. Anyone who ate it would know it wasn't 'lobster', but a mixture of pulverised 'prawns' and white fish stuffed into a lobster shell with breadcrumbs on the top. Are they allowed to con the food ignorant and unsophisticated people with food like this????? This sort of thing went on the whole cruise. This Company should be brought to book Trading Standards comes to mind. The wines are exorbitant for mediocre wines and most on the ship did not drink wine at dinner. I wonder why???? The Buffets also were like school food. Same, same and same all under different names!! Portuguese buffet ! what a laugh!! As a suite passenger we had the opportunity to breakfast in the White Room. We only did it once as it took 30 minutes to get overcooked black poached eggs and inedible dry hard bacon. There were absolutely no extras on a five week trip e.g.(a Captains/Officers reception etc) for passengers who paid 3 times the price of others. This is quite unacceptable if you want to look after your passengers. Our cabin was kept beautifully and we have no issue with quality of the sheets and towels and cleanliness from our excellent cabin attendant. Absolutely loved Cartegena, Curacao, Bonaire, Puerto Rico, Panama Canal (Colon) Fabulous places!! WOW. Pity the food on Ventura wasn't fabulous too, Will never travel P & O again. Treated like a 3rd class citizen. Predictable. Done and dusted ......for the next fools.......... Read Less
Sail Date February 2020
Had an excellent long haul cruise in 2013 on P&O's Adonia so was happy to trust them with another long haul cruise. The Aurora is a beautiful ship, lovely and clean, happy friendly crew, great onboard entertainent and excellent ... Read More
Had an excellent long haul cruise in 2013 on P&O's Adonia so was happy to trust them with another long haul cruise. The Aurora is a beautiful ship, lovely and clean, happy friendly crew, great onboard entertainent and excellent food. If you get the right cabin I would highly recomend it but our deluxe balcony cabin was disgusting. The balcony wasn't fit for purpose or as described to me by P&O's port admin staff before making our booking. The layout of the cabin was inpracticle and the air conditioning system was defective pouring contaminated air into our cabin. 1. We were asked to arrive at Southamptom for 1pm and instructed not to arrive early/late as this was our designated time slot to board the ship. On arrival, one of several P&O female ground crew staff, took our tickets and barked at us in a very loud and unfriendly tone that we should find a seat as there were over a thousand priority passengers joining our cruise therefore we would be boarding late. Not a nice start, being told you were insignificant and more than half of the passengers were more important and ging to get better treatment. They could have been discrete about prioritising frequent travellers. The female ground crew, all aged in their eary sixties continously shouted out the same information as passengers arrived creating an umpaitable atmosphere. 2.A glass of bubbly was handed to passengers as we boarded the ship and crew in shiney white uniforms were there to greet us providing a lovely warm welcome. Taking our hand luguage we proceeded exitedly to our cabin to see our home for the next 55 nights and was horrified to find our deluxe balcony cabin was anything but. It was dark and closed in. The balcony front was actually a window with the glass removed. This window frame was still surrounded by the ships original metal structured enclosing in the whole balcony area. I could only peer over the wooden bar that had been built infront of the window frame by standing on my tiptoes. The whole structure was closed in. No chance of using the area to sit out in the sun or take in the view of the Carrabean sea during our well earned and excitedily awaited 55 day trip. (I live in a small flat, so hope you can appreciate why this balcony was so important for me on this once in a lifetime cruise) The cruise had been booked on the early saver price which meant we coudn't pre-book our cabin number but P&O staff assured me that our balcony cabin would be exactly the same and that by booking a deluxe bacony the cabin would be bigger. The crew couldn't move us as the ship was full capacity and the 'hotel' manager told me we wouldn't get our money back if we abandoned our cruise. 3.We later discovered our cabin (the rear of deck 8) was originally part of the childrens play area and had recently been converted into one of 5 cabins. A couple at our dinner table also booked an early saver deluxe balcony cabin but unlike us didn't accept P&O's verbal assurity as we had and wrote to them expressing instructions for a deck 10, middle of the ship location with a proper glass panel balcony as orginally constructed to accomodate a deluxe balcony cabin. They had exactly what we had expected and paid for. A lovely spacious cabin, laid out exactly as described and shown in P&O's brochures photo, nice and bright with ots of draw storage space. 4.Our cabin was very narrow so the layout was different. We didn't have a chest of draws like the other cabin i had asked about this but it wasn't possible because of the limited space. The narrow room also meant the tv hanging on the wall at the bottom of our bed was in the way. It was dangerously close and my partner constantly hit his shoulder when squeezing pass to get in and out of bed. The lady in the cabin next door to us was unhappy with her balcony 'same as ours' and was mislead by the reception staff who wrongfully told her that nobody else had complained. Her cabin was the same size as ours, she had the space all to herself but was only charged just over half the price we were charged for our cabin. 5.A few nights into our cruise we woke up in the night with a strong smell of sewage coming through our air conditioning unit. This happened a secnd time further into our cruise. Each time we reported it to reception we were told no work was being carried out and the smell mysteriously disappeared immediately after 6.Paint fumes flooded our cabin from the air conditioning unit on many occassions throughout the cruise. Each time we were told no painting was being done and after being told this on one occassion I went out on deck, near our cabin and they WERE painting. The fumes were coming out from the air conditioning unit directy above my side of the bed and I spent the last 10 days of our cruise ill. (I am still unwell now 2nd March) an engineer came to our cabin towards the end of our cruse while I was particularly ill, he was a bit surprised because we had left our cabin door wide open to try to circulate the air. He told us it wasn't possible to switch off the air conditioning, we had no control over the toxic fumes entering our cabin. Because our cabin had recently been added on I suggested the air conditioning controlling our cabin was at fault. We expressed our disatisfaction and the fact nothing had been done about it and how it had affected both of us and made me feel so ill. He said he woud get on to the department cntoing the air conditioning. He didn't get bac to us but the last couple of days of the cruise was fume free. The balcony had a big impact on our holiday and we simply woudn't have booked this particular cruise if we had known what we were going to end up with. We trusted P&O and took their word as being factual and honest. This together with the lower spec compared to the other deluxe balcony cabins and most importantly health implications surrounding the airconditioning unit warrants the one star rating we have given in this review. It is a shame because the Aurora really is a beauiful, splendid ship. The rear swimming pool and sundeck is a rarity these days as ships tend to crame more berths into the back of them now. I did love the ship and will miss her. I am disapointed with P&O's treatment of us. And to be honest saddened by it as it should and could have been an amazing holiday. We had cruised with them long haul to the Carrabean in 2013, we are in our fiftys and represented the next generation of P&O's cruisers. SUGGESTION IF YOU'VE ALREADY BOOKED. 1. Get everything in writing. Be a nuisance and be insistent about what you expect. 2.Take an extention 3 pin plug lead, with lots of sockets with you. You only get 2 plug sockets in the cabin. They are on the dresser, away from the bed. The plug on the kettle is extra wide so the 2nd plug can't be used at the same time. Hence extention lead with lots of sockets. 3.take your own brand of washing detergent and stain removal spray for the launderette 4. Take a pack of antibacterial wipes or spray to wipe down door handles, light switches and tv remote in cabin. Our cabin steward kept our cabin lovely and clean but I woud recomend th8s precaution 5. I was surprised at the crews reluctance to insist passengers use of antibacterial gel. Equally shocked by the number of passemgers not bothering to use it when re-entering the ship at ports and the buffet cart. After gathering your food, i would recommend washing your hands again thoroughly before sitting down to eat, especialy if you have bread rolls to handle and other food to pick up.to eat. Observing passengers not cleaning their hands then using the coffee machine and picking up food tongs to handle food puts you at risk of picking up their nasty germs 6. If going to the beach. I often found the sunbeds to hire were too close for comfort. No space, no privacy.. I took a large sheet from home and spread it out on the soft sand to lay out on. Much more space, you can put it where you want and often bag a much better spot on the beach, plus save $10 a time on sunchair hire!! Read Less
Sail Date January 2020
My Name is Steve Meredith. I have been in the catering service for 40 years and still going. I have worked in all aspects of the industry from five star hotels, Michelin star restaurants, private chef to deli & coffee shop. I ... Read More
My Name is Steve Meredith. I have been in the catering service for 40 years and still going. I have worked in all aspects of the industry from five star hotels, Michelin star restaurants, private chef to deli & coffee shop. I recently went on New Year Cruise UK Departure Date 29 Dec 19 Total Trip Nights: 5 I was very disappointed in the food and service. Food was of a very poor quality and standard, and presented like kids had prepared it. The service in all catering and bar areas was appalling. Enclose is a diary i kept. Day 1 29th Dec When we arrived at the terminal we were asked if we had checked in on line . We all had but then got told had we registered our credit card . No where did it say to do this . We was told no drink package on this cruise, every one moaned and you could feel tensions getting high. P O opened the exchange bar to purchase the drinks package, long que formed and took a hour to purchase . We went to buffet for lunch, small area and even smaller choice of food. Salads look like the end of the night at pizza hut and not much choice. Cheap food item were on offer. Went to room, this was good . First night dinner took 20 minutes to get in to restaurant, rolls were of a poor quality . Starters was good but main pork roast not so good, stuffing no taste, roast potatoes deep fried then roasted hard in middle and dark brown . Gravy had been left on hot plate to long. The steak pie that my father chose looked like a school meal, peas and carrots and a scoop of mash. Raspberry pavlova that i chose for dessert was not a pavlova. It was one of our guests 75th birthday . One of the head waiters I think white uniform ask who's Mark Acton . Mark said hello the head waiter just plonked this dry old cake by him and ran and I mean ran off . No candles or happy birthday singing . We went to the Havana bar it took 30 minutes to get a drink . Then ages for another. Day 2 Went to watch rocket man in the Havana bar no chairs out left to our own devices. Dinner took 42min to get a drink after I caught a head waiter sort of guy. Lamb steak full of bone tough and small portion. Sent it back another came, tougher then the first one. Powder mash, on other guests dinners the quality was poor . I had the Cheese and biscuits for sweet, says continental and British isles but all were British cheese . We did the elimination quiz they held it in the buffet restaurant. Only one drinks waiter on then was told the bar was closed at 1130 and could not get another drink. So we went with out. Day 3 Getting off to Hamburg we decided to get a take away tea. Was asked cold milk we said yes please . The lady asked the waiter to pass the cold milk. He ignored her and shook the hand of another waiter wished him happy new year. Wasnt new year yet. Lucky the pastry girl saw this and jumped in. Went to buffet once again small, poor choose and quality of food. News eve gala dinner . No one explained our menu and what we had to do. So we missed out on the sorbet course. The chicken soup should have had croutons none of us got croutons . The lobster tail on three of our plates were inedible had to be sent back. The creme brulee was definitely not a creme brulee but a mousse no egg custard or caramel to be seen. Cheese board had Parmesan cheese on. Not really a cheese for the cheese board but a cooking cheese. We sat out in the outside bar, for News Eve. No waiter service at all had to que to place our orders. Day 4 Machines in buffet restaurant only dispensing water no other drinks available. We booked the Afternoon tea in the white room. Was good but not enough savoury too much sweet stuff and very sweet. We waited once again ages for drinks at dinner . Only one wine waiter that we could see. Day 5 I chose the pork and sage roll to start at dinner . It was a two inch sausage roll not what i would call a starter. Mixed grill was small i asked for two. lamb cutlet was tiny over cooked steak and liver . No egg, gammon, sausage or onion rings that you would hope to find on a mixed grill. Read Less
Sail Date December 2019
We chose this cruise because it ticked a number of boxes with regards to islands visited, we boarded the ship on the 27th December 2019, the boarding process was very efficient. The first issue we had was the aircon did not work in the ... Read More
We chose this cruise because it ticked a number of boxes with regards to islands visited, we boarded the ship on the 27th December 2019, the boarding process was very efficient. The first issue we had was the aircon did not work in the cabin, we informed our cabin boy and also reception, it took two further days and a number of calls and requested before I had to insist someone visited to the cabin and repaired the system. The cabins are typical cruise ship small and the bathrooms are very small however we have cruised before so it was as expected. The itinerary was good and apart from the dropping Grand Turk for no real given reason the islands visited were good and as expected, we took a number of tours which were all very good in particular the champagne and lobster on Granada which was probably the best trip of this kind I have ever been on. The overall entertainment on board was poor apart from the live music bands that were generally very good. We are not heavy drinkers however we choose to purchase the unlimited drinks package for convenience, however it does restrict the type of drinks (particularly in wine) you can have and they are generally of a lesser quality than if you purchase direct, overall I doubt it cost any more or saved ourselves money but it did restrict the choice of drinks so I would not advise it unless you intend to drink 15 pints of Stella every day (which many did) The bar service on the boat is appalling, the staff in 90% of cases have contempt for the passengers, service is slow and very unprofessional. The quality of food served in all the restaurants was average particularly for a cruise ship, I would rate it as a poor 2 star all inclusive resort and certainly not what we have seen on other cruise ships. On most days and evenings there was no room on the decks, the ship feels very overcrowded and also very intimidating, the open decks are a permanent drinking frenzy and I watched numerous people downing pints of Stella like it was going out of fashion, a number of the older or more refined people on the ship told me they stopped going out on the decks as it frightened them. The tables were dirty and rarely cleared of glasses, the whole of the outside including all the areas around the pools are smoking areas, there was heavy smoking and drinking on most tables, also people smoking in the food areas outside and the children’s area. In my opinion the ship is no more than a very expensive booze cruise. If this is the new target audience for cruise ships we shall have been on our last cruise, I would certainly never recommend this this ship (or P&O) to anyone. Read Less
Sail Date December 2019
Good points The food and cabin where reasonable, the lady cleaning the cabin was excellent. The Headliners entertainment was excellent. Bad Points. The ship is in need of a make over, The main swimming pool area reminded us of ... Read More
Good points The food and cabin where reasonable, the lady cleaning the cabin was excellent. The Headliners entertainment was excellent. Bad Points. The ship is in need of a make over, The main swimming pool area reminded us of the comedy programme Benidorm,with the towels on sun beds and nobody using the beds,the drone of dated music, kids running and jumping in the pool when signage says not too. Idiots jumping in the pools that were closed on New Year’s Eve (that was adults ) no control over any of this behaviour. The evening dress code for gents was long trousers , many gents wearing shorts. The other big disappointment was we did not get to visit Grand Turk, one of the reasons we booked the cruise in the first place .We were told ship had mechanical issues . One of the trips we booked was a Jeep Safari it turned out to be a pick up truck experience. Read Less
Sail Date December 2019
Cruise Norway 26/11/19 What can I say, been on a good few P&O cruises and enjoyed them all even in bad weather and heavy seas but this one to Norway on Arcadia was bad. The cruise was advertised by Iglu as a 12 nighter with 4 ... Read More
Cruise Norway 26/11/19 What can I say, been on a good few P&O cruises and enjoyed them all even in bad weather and heavy seas but this one to Norway on Arcadia was bad. The cruise was advertised by Iglu as a 12 nighter with 4 stops two of those being overnight, good selling point, to us overnight means overnight so less time at sea but Iglu's overnight meant leaving port at 1 or 2 am so more time at sea not less. Itinerary clearly stated six sea days but with bad weather and not docking at Stavenger because of that weather, we spent 9 days at sea, no joke and not pleasant. Another selling point of this cruise was sailing down Romsdalsfjord where we hoped to take photographs, what they didn't say was we would be going through the fjord in pitch dark at night, (pointless). The weather was bad most of the trip, can't be helped no fault of P&O's, and most of the trip the Arcadia moaned, groaned and creaked day and night the noises she made were very unnerving and scary at times as I said above we've cruised in bad weather before but never had feeling of dread as on this ship the captains broadcasts were no help and never inspired confidence, prophet of doom, you know things are bad when people tell you they are afraidfor their lives indeed so afraid some abandoned Arcadia at Tromso to fly home at their own expense and many first time cruisers on board said they would never cruise again, we held our nerve and stuck it out. On a lesser note but very concerning the food was almost as rough as the weather and restaurant layout illogical. First day there I could find no individual yogurt pots instead P&O have gone down the money saving route and are now using large open tubs of different flavoured yogurt which you scoop from yourself, fine, until I saw a woman dipping her fingerin each tub of yogurt and tasting each in turn, disgusting, needless to say no yogurt for us on that trip no wonder you read of norovirus problems on Arcadia. I enjoy a sachet of brown sauce with breakfast, no more sachets, just bottles of HPwith crusty brown tops, lots of curry on board but if you prefer french fry's instead of rice with it you must queue again on the other side of restaurant while your main course go's cold, no real butter or cream served to go with a scone the list go,s on. As said, I have enjoyed P&O on past cruises and hope to do so in future but I doubt we'll go on this ship again the way the itinerary differed from that advertised I would class Arcadia a tramp steamer not a passenger liner, infactI would have to be press-ganged to board her again. Read Less
Sail Date November 2019
Booked this cruise to celebrate a friends anniversary. They have cruised before, we hadn’t. Very disappointed. Ship is worn and dated with painting going on all the time. Pool at the rear is dirty with broken tiles. People squashed ... Read More
Booked this cruise to celebrate a friends anniversary. They have cruised before, we hadn’t. Very disappointed. Ship is worn and dated with painting going on all the time. Pool at the rear is dirty with broken tiles. People squashed around on sun beds with little room to move. Regularly felt sick from the sulphur dioxide and soot covering the back of the ship. Regularly had black spots all over my body and any clothes. Staff were not bothered when we complained and the pool didn’t get cleaned. Food is bland and tasteless, especially the fine dining. I have had better school dinners. Entertainment was tacky and more suited to black pool butlins! What a waste of money. Never again! Have travelled all around and this is not luxury. It is 3* at best. Could have flown to Thailand or similar and stayed in a 5* hotel for the cost of this trip. Save your money. Read Less
Sail Date August 2019
Rooms are like prison cells. Bathroom is tiny you literally can’t move in it. For a ship of this capacity the swimming pool is the size of a bath. The outdated rules of no shorts gets boring especially when men are allowed to dinner in ... Read More
Rooms are like prison cells. Bathroom is tiny you literally can’t move in it. For a ship of this capacity the swimming pool is the size of a bath. The outdated rules of no shorts gets boring especially when men are allowed to dinner in scruffy Adidas trainers. Not only are you woken up early with the annoying, pointless announcements but the ship is a dictatorship. Never cruised before and because we booked through a 3rd party we weren’t informed of the dinner attire rules, we was reprimanded for not booking direct with p&o but p&o still accepted the booking and happily took our money via 3rd party. Avoid this ship. It’s tired and lacking any character or luxury. You can hear every noise the cabin next door/ above makes also. Drawers constantly being pulled in and out. Entertainment was dated and not much for children in fact the only child’s disco that was organised what set at the same time of the black tie event so nobody showed up. When eating at the buffet you practically had to beg the waiters to take your drinks order otherwise they just avoid you. I went and asked one to order a drink and he told me to go to the bar. Many of the wait staff are arrogant and unhelpful. Would never cruise again and would advise anyone considering it to avoid the Oceana. Ports were efficient and no problems going through just don’t forget crew card. Upon disembarking you have to provide your crew card of which this was taken off of us when we checked out at reception. As stated before we have never cruised and as no information was given to us as they assume every passenger has done many cruises it caused a confusion and delayed us getting off the boat as we no longer had our cards. Then the man started shouting over me aggressively when I was pointing out that reception staff should not have taken my card if I needed it to disembark and leave the cruise. Read Less
Sail Date August 2019
This was our second cruise with P and O, the first being last year on Britannia, which was disappointing. We have cruised with different companies previously so do have some idea of expectations! We returned from a cruise to Norway on ... Read More
This was our second cruise with P and O, the first being last year on Britannia, which was disappointing. We have cruised with different companies previously so do have some idea of expectations! We returned from a cruise to Norway on Ventura yesterday we were disappointed to find that there was a lack of activities during the cruise. The tables in some of the bars and on the tables on deck 15 were not cleaned after use. There didn't seem to be enough staff to serve guests in any of the bars and we were not the only ones who failed to be served in the exchange or on deck 15. Some staff we found to be rude. This was not what we expected. We ate in the restaurant and in the Glass house. The Glass house was excellent, it is a shame that the same can not be said for the main restaurant, we were either rushed through courses and left with the menu for desserts for a cknsiderable period, on some occasions we were asked if we wanted cheese and coffee and others not and felt that although we were asked, we shouldnt have said yes we wanted both, there didnt seem any consistency within the restaurants Read Less
Sail Date July 2019
we chose this cruise as it was short and e073 cabin was available read on bigest problem with cabin,the embarkation was a shambles the trips were poorly organised went to cherbourg on Bastille day evertwhwere was closed next stop santander ... Read More
we chose this cruise as it was short and e073 cabin was available read on bigest problem with cabin,the embarkation was a shambles the trips were poorly organised went to cherbourg on Bastille day evertwhwere was closed next stop santander no courtesy bus into town very long walk bearing in mind this cruise is mainly for older folks with walking difficulties do P&O care no they dont,we all know how the British love to queue well P&O love people to do that the whole standard of thic cruise company sadly has dropped,they seem to be theonly ship that use a lorry and crain to get the disembarkation gangways fixed seems every thing is being done on the cheap,the only nice thing i can say about this cruise ai that the food was good apart from the piles of green beans, most of the staff were good but not all as we have found before,didnt like the constant smell of paint round the ship painting every day with a radiator roller and one inch brush probably why it takes so long Read Less
Sail Date July 2019
We chose this cruise for the Itinerary specifically to visit Messina and Venice we received an email on the 20th June 4 days before we were boarding Arcadia telling us that we would not be going to Messina now as the ship needed to have ... Read More
We chose this cruise for the Itinerary specifically to visit Messina and Venice we received an email on the 20th June 4 days before we were boarding Arcadia telling us that we would not be going to Messina now as the ship needed to have technical work done and would be staying in Malaga our first port of call for longer ,we arrived in Malaga a day earlier than we were supposed to ,we arrived on Thursday and we were told we would be leaving on Saturday evening once the work had been completed but were then told Saturday afternoon that we would not be leaving until Sunday evening making us arrive a day later at all the other destinations we were visiting and the excursions that we booked were all cancelled and 2nd day in to the cruise we were told that there was an outbreak of norovirus and this got worse as the the time went on the buffet was limited due to this and we felt we were in a 2 star Hotel rather than being on a supposed to be luxury cruise that cost £6,140 a very expensive mistake the ship was old and tired looking lots of visible rust and supply’s being stored on the promenade deck work on the lifeboats was being done every day you do not go on a cruise to be surrounded by noisy works being undertaken you go to relax ,The food was tasteless especially in the meridian restaurant and we were also told that the ship would be increasing speed to make sure we reached the ports we were going to and also sailing back to Southampton so what was supposed to be leisurely days at sea turned in to a race with windy decks and a wave machine in the pool . Will not be ever going back on Arcadia again I think the ship needs to be retired .do not waste your money going on this ship Read Less
Sail Date June 2019
Have previously cruised on P and O Britannia and loved it, so I chose a cruise of the Med on Arcadia, the itinerary was important.....but we were emailed 4 days prior to sailing with a changed itinerary as Arcadia was damaged and they ... Read More
Have previously cruised on P and O Britannia and loved it, so I chose a cruise of the Med on Arcadia, the itinerary was important.....but we were emailed 4 days prior to sailing with a changed itinerary as Arcadia was damaged and they would repair her in Malaga, so Messina was removed from our itinerary, so they could repair Arcadia in Malaga! So off we sailed on a faulty ship, and the repairs lasted 3 and a half days. So one can only say that P and O repaired their ship during the holidaymakers time. 3 and a half days stuck in Malaga, I could have taken a mini break for £300! Day 3 Norovirus breaks out. I am told that although a cleaning person was sent to the cabins of the sick and a questionnaire was pushed under the door, the sick were not checked over by a doctor unless a private consultation was requested at private medical prices!! Incredible.....as the virus was gifted to passengers on board. Food was dreadful, cooked by amateurs it seemed and very often inedible, oh well there was always the cheese and biscuit option. Indifferent service by tired overworked staff. Lack of communication from the Captain and medical team. Intercom systems that didn't work, so important announcements were missed. Sloppy cleaning of tables in the buffet and outside deck areas, no wonder the virus took hold. Dreadful experience and deplorable PR. Read Less
Sail Date June 2019
Recommended. Sunbeds were reserved round all pools. Three small smoking areas with no sunbeds only chairs one under cover cold windy & dark with sunny tables that were no smoking? Hidden extras. Different prices in bars. ... Read More
Recommended. Sunbeds were reserved round all pools. Three small smoking areas with no sunbeds only chairs one under cover cold windy & dark with sunny tables that were no smoking? Hidden extras. Different prices in bars. Norovirus on ship advised use own toilets meaning having to wait for overcrowded lifts as no stairs run through middle of ship?? Penisular breakfast cold toast brought out 35min wait for breakfast hard poached eggs & cold coffee. Horizon buffet good breakfast but like a cafe tables not cleared and floor not hovered between sittings 1st & last cruise not relaxing ship too big too much walking. Butlins at sea but nor butlins prices. Wouldn't recommend to my friends. Drab tired decor. Different prices at bars for same drinks. Internet £7.75 a day free in all hotels we've stayed in. Complaint just done taking in to travel agent tomorrow. Costa/Java staff rude & deck 7 outside terrace dirty ashtrays full Read Less
Sail Date June 2019
Chose this cruise for a first time cruise. Brochure made it look very nice. We would not recommend this cruise Too many people, not enough space or things to do - just cramped. Everywhere busy, queues and everything expensive. Queues ... Read More
Chose this cruise for a first time cruise. Brochure made it look very nice. We would not recommend this cruise Too many people, not enough space or things to do - just cramped. Everywhere busy, queues and everything expensive. Queues to get on and off ship (one day 90 minutes waiting in the rain to get back on ship). Cabins small and basic. Nothing grand. Nothing like photos in brochure. Tired. Food below average only bonus lots of it - keep piling your plate up If you like the previous sittings left overs served up again you are okay. No idea of waiting your turn more like a push in and free for all. No where to sit and eat though.... Entertainment dire. A la carte restaurant a joke. Requested a small table as only 3 of us. Allocated a table of 10. Spent 2 hours waiting for food that was to be honest just crap. All pomp and put on - people dressing up and pretending. Complain to front desk - you are ignored and fobbed off Customer services on return - a hamper was sent and basically that’s it Facilities for disabled - poor Would not recommend unless you like paying a lot of money for lousy food and accommodation and being ripped off for excursions in ports and being ignored by the ships staff who are all well trained in fobbing you off. Read Less
Sail Date June 2019
Travel outside school holidays on a family ship so expected to see some young children but the ship was packed with children of all ages. It only cost £50 to keep them off school. Screaming and running around for the most part ... Read More
Travel outside school holidays on a family ship so expected to see some young children but the ship was packed with children of all ages. It only cost £50 to keep them off school. Screaming and running around for the most part uncontrolled by parents and guardians. Children sitting and running all over the dance floors until midnight. Young children sitting on the bar counters and none of the staff saying a thing. Health and safety risk also not hygenic! No proper lifeboat drill some passengers told not to bother taking their life jackets to the drill! Didn't meet our cabin stewart for 3 days only after we complained to reception. Berth at Rotterdam not where we expected. At the makeshift tent which was cruise terminal there were no facilities apart from a shuttle bus which took at least 20 mins to get to Rotterdam and there was nobody from P&O at the other end to tell us where the main places were. We were given a map but it showed that the ship was docked at a different place so when the shuttle dumped you you did not know were you were!! Getting back to the ship was a nightmare as no one from P&O was around to control the Q's and the shuttles were few and far between. Very dissappointed and were glad to get off. Standards have slipped and no one seemed to be in charge of anything. Read Less
Sail Date June 2019
We cruised with P and O for many years up to 2014 when we decided that as their standards had dropped so much we would try other cruise lines. We found these other cruise lines were still up to the standards that P and O had before 2012. ... Read More
We cruised with P and O for many years up to 2014 when we decided that as their standards had dropped so much we would try other cruise lines. We found these other cruise lines were still up to the standards that P and O had before 2012. P and O had been in contact with us over the years trying to convince us to try them again assuring us that the standards were once again on a par with other cruise lines. We decide to use them during the May half term and go on Britannia on the 25th with the Grandchildren. We wish we hadn’t. The ship was late in due to some mechanical problem, (which we now know they had before they left on the previous cruise, so using it with this problem made it worse) and we were delayed many hours, but the worst of it was that having driven over 4 hours down to the port with children in the car we were them held on the port by CPS in a car park for at Mayflower terminal for over 3 hours without any facilities, refreshments or information. People who were not booked with CPS were allowed on the ship but anyone booked with CPS were kept away from the ship until almost 9pm. The organisation was terrible. Having got on the ship it was chaotic and we were unable to get any food until after 10pm, but had to leave it for the muster which was at 10.30. Because of all of the chaos on the ship continuing during the muster our granddaughter was lost in the crowds and no one would take it seriously saying that they would look into it after the muster. We refused to wait and one of us went to the reception to report her as missing, whilst one of us continued to look for her. The Captain went on and on during the muster, far longer than necessary, whilst the reception said they could do nothing. We eventually found her sat outside the room, 30 minutes after the muster, having found it by asking people where the room number on her ships map was. So generally a very poor start to the cruise, still we decided to put this behind us and enjoy the time together. Unfortunately, despite being told that because we had children, we would have a table for 4, but they put us on a table for 7. We tried to change it but were told it was unlikely that we would be able to move. In the end we had to transfer to freedom dining which we don’t like when we have children with us, it is never a problem on other cruise lines they always accommodate us. To turn to the cruise itself, the ship was a bit chaotic throughout the week, culminating in passengers not being able to get off the ship by tender at the last port for over 2 hours. There were several late night or in the middle of the night announcements, none of which made any sense. The Costa café was very poor, the service was virtually non- existence and when you went to the counter to seek a coffee you were treated to insolence. Many people left the café without ordering and we only went twice due to the issues. The food was okay but a bit samey and mediocre at times in the restaurants and the waiters were a bit hit and miss. The buffet was better than the normal with good access to tables. Since the last P and O cruise we were on the singers were better but the Headliners were not as good and the shows were poorer with less sets etc. There was also less shows generally. Daytime activities were also poorer and unlike other cruise lines, there is a lot less to do for older children during the day, although the kids club for 9 years olds was excellent and could not be bettered. We have been on most P and O ships and Britannia is the worst, is far too big to be so disorganised and whilst P and O are still pushing for bigger and bigger ships, they need to get their organisation Read Less
Sail Date May 2019
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non ... Read More
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non existent, buffet food appalling, dining room just satisfactory, poor service and no interaction, served as if we were in a fast food establishment. We had an issue with over charging so went to Customer relations to sort out, assistant started to deal with our problem then just answered the telephone whilst we were in the middle of a conversation when I pointed out that this was rude he replied that it was a medical emergency, but surely these calls should be taken in private, I don’t think it’s very professional as I heard all the details of the illness and their room number. Guest were cross between benefit street and Butlins, unfortunately P & O have lowered their prices so this has resulted in dropped standards in all areas. If you like Benidorm then this is for you, but personally I will rather spend more and go on Celebrity or Azamara. We found it quite amusing that our room steward hardly spoke to us at all for the entire cruise, but on disembarkation he was hovering around no doubt expecting a tip, which we would have gladly given if we had any form of service from him. Disembarkation an actual farce, we chose to take off our own luggage but they couldn’t even get the right deck number to exit some we’re saying deck 6 whilst our paperwork said deck 5! Wouldn’t rush to book another P & O cruise unless I was desperate for a cheap no frills get away. Read Less
Sail Date May 2019
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, ... Read More
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, the cabin was also clean, tidy and presentable. the Shamrock Tenors Irish group were a 1000* stars vote from me, they delivered an utterly INCREDIBLE and I mean INCREDIBLE set both in the Manhatten Bar {this is where I saw them perform} but I was also told they delivered the most amazing off the charts insane performance in the Playhouse Theatre {I was told by Passengers} Eric Landlard Afternoon Tea is a MUST DO in the Epicuran Restaurant trust me its incredible. the ONLY entertaintment worth seeing was .. 1: the Headliners Theatre Company & Stephen Mulhern with their magic show ''Astronishing'' and the Irish Group ''The Shamrock Tenors} {this is why I would only give these two entertainment acts 5* stars} NOW FOR MY BAD MOANING DO NOT and I repeat DO NOT order Room Service for lunch as its only Included in you're cruise packages for Breakfast and Evening Dinner IF you have 3 adults in a cabin and 1 of them doesn't drink alcohol don't worry as you people who drink alcohol can still have their alcohol drinks package and the person who doesn't drink can have an NONE alcoholic drinks package for the same cabin {despite P&O Cruises drinks package wording saying different - we were told that by a P&O rep who called today about feedback for our cruise} the hot food in the Freedom Dining Restaurants were NEVER EVER hot like they should be when cooked at temperature {it was either luke warm hot food or cold hot food} the Country Line Dancing / Salsa Dancing should NOT have been organised on the stairs of the Altrium Shopping Centre as it is a way too SMALL area and not everyone can take part as its way too tiny area the Rotterdam, Netherlands Excursion Tour was YAWN / DULL / BORING although I couldn't attend this tour due to suffering with an extreme bad headache which was making me ill, apparently I was told this again was just a normal high street chocolate shop / cafe tour with NO demostration as promised in the excursion summary The Ice Cream Parlour on board was difficult to find, once found it said on our Cabin Leaflet that The Ice Cream Parlour closes at 7pm I arrived there at 6:25pm to find it CLOSED but the rest of the Entertainment was Rubbish and not worth seeing the P&O Company seriously needs to take the ship Azura off its cruise list and OVER HAUL IT / modenise it as it needs a Cinema, it needs a Cookery School{like the Brittania}, it needs a LIVE LOUNGE etc they did more on board activities for SOLO travellers than families or adults travelling together and finally the WIFI is way over priced, you can't get WIFI in you're cabins and they need the CLOUD WIFI installed on all levels within their Azura ship rather than their own P&O Wifi which is utterly crap all over the ship Read Less
Sail Date April 2019
we chose this cruise as it was the only one going where we wanted to go, this said we should have heeded as our first trip on this ship was bad enough but, it has had a 'refit' boar ding was slow, on arriving in cabin the ... Read More
we chose this cruise as it was the only one going where we wanted to go, this said we should have heeded as our first trip on this ship was bad enough but, it has had a 'refit' boar ding was slow, on arriving in cabin the curtains, bed runner and cushions looked dirty , the bathroom had black gunk in areas around the bath, storage average. So off we go sail away party consisted of about 6 dancers around the pool singing and dancing to YMCA whoopie, going around the ship discovered the retractable roof has been out of action since December, maintainace being done was like having a lounger by a steel works. tried freedom dining such a shambles on the first night, went straight to fixed dining where service was very good, friendly after 2 days husband was ill not sure if food poisoning or the bug ended confinement for 8 days, only supposed to order from recommended recovery menu, ordered omelette which arrived with a cooked salad, complained appoligies given but no feed back hit bad weather force 8 as a consequence the bathroom was covered in black stuff which had come up through the drainage hole, where the retractable roof was open that end of the ship was a wind tunnel, freezing cold, food on the floor near pool were 2 stewards right by it chatting officer walks by says nothing, bars average, but slow entertainment rubbish my local has better, guest speakers one Sue Halderness (only fools and horses) brilliant other a criminoligst couldn't string two words together. no hot water for a day, toilet not working had to hand pump it for over a week, had coffee poured over my breakfast faulty pot, went to make appointment to get nails done had to wake up the receptionist from her sleep propped up on the computer screen, I now give up with this there is plenty more, so please if you are considering this cruise line avoid at all costs, in our case £6000 + Read Less
Sail Date April 2019
We have taken over 35 cruises and this was the worst ever. We ate in the main dining room on a table of 8 at the 8.30 sitting. Waiters were friendly but rushed off their feet. Food was ok but lacked any sparkle. Gone are the days ... Read More
We have taken over 35 cruises and this was the worst ever. We ate in the main dining room on a table of 8 at the 8.30 sitting. Waiters were friendly but rushed off their feet. Food was ok but lacked any sparkle. Gone are the days when you would have lobster or a nice steak on the black tie nights- pretty standard fare. The evening shows were generally good with the runaround kids and the magic show being by far the best. Watched a few films during sea days- good choice. Waited over an hour to park the car at portside and a further one hour 20 mins to board ( we later found out that there were delays in disembarkation causing delays in boarding) no communication- it was a shambles Once on board we settled into our cabin - a superior delux balcony with a bath- which combined with our cabin stewardess was excellent. Visited the buffet once - pretty standard food with no imagination. We had coffee and some lovely cakes ( at a cost of £2.50 a cup) at the Costa bar. Service there was always polite although my wife was told that she couldn't have a cake or sandwich if she didn't buy a coffee , despite no signs advising us of this fact being present. Not handled by well by waitress - Very rude. First port was Vigo - took a Santiago de Castella on your own tour ie coach picked you up at port dropped you off and collected you £40 per person - what a rip off. 50 passengers at £40 gave P&O £2000 to hire a coach for 5 hours Next port was Lisbon. P&O provided a shuttle bus at £4 each way. We walked into the center square - took us around 20 minutes in a leasurely stroll and had a coffee / custard tart - lovely. Our call at Porto was cancelled due to "high swell" so we stayed in Lisbon for a further half day. Leaving for our next port at Guernsey early afternoon. Woken early on the Thursday morning by the noisy motors lowering the tender boats to go into St Peter Port. P&O kindly provided us with a detailed sheet on the tendering process and pointed out that there was an early morning rush to get off ( what a surprise) and if guests waited until 11.30 any wait would be small. We duly arrived at 11.30 to catch the tender to be met with chaos. Very upset Passengers who had been waiting, staff who didn't have a clue what was going on and no communication / apology from the bridge. Only 3 tender boats running although someone said they were trying to increase the number. We waited for 3 hours to get to the tender (2.30) and in the end didn't go as the last tender back was 5pm. Spoke to several passengers who said they had waited hours to return to the ship. Next problem was due to the late return of the tenders we left Guernsey late and hence returned to Southampton late. We always walk off early with our own cases. But instead of 7.15 ( when everything is quiet ) it was past 8 when all the lifts were full. Gangway was on same deck as breakfast que it was chaos , again angry passengers fed up of being pushed around by staff, and staff who just had no idea of how to communicate or organise - it was shameful. Finally got off the ship and picked up the car with no problem. P&O need to do a lot better - it's a very competitive cruise market with lots of choice. Read Less
Sail Date April 2019
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the ... Read More
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the plug in the basin was closed,and I wondered why. It didn't take me long to find the answer. I was on deck fourteen, but when I went to decks six and seven, THE SMELL OF RAW SEWAGE WAS OVERPOWERING !!!. Lots of people were complaining throughout the whole cruise. I spoke to reception desk about this,only to be told that they were aware of this problem, and they were working on it. Previous reviews that I have read have indicated that the problem has been on board the ship for some time. The Captain was never to be seen around the ship,except for photo shoots, nor was the chief Engineer,as I would have approached one of them to ask about the problem, which continued for the entire duration of the cruise.( I later found that the basin was kept plugged to prevent the smell entering my cabin). I dined in the restaurant on only three occasions,as the food was only lukewarm, and on one dinner the ribeye steak was so tough that three members at my table had to send it back. After that I dined at the buffet,where the food was Lukewarm too. The entertainment was mediocre,same old gags from old comedians. On one occasion the show was cancelled because of rough seas. To conclude, six sea days are too much,when the entertainment is poor. However if you like dancing,or quizzes,or overpriced bingo,or old movies then this ones for you. I won't be back on Azura! I have a Cruise booked on Brittania for next year,but I won't be going,unless P&o redress me for the disappointment that I endured on this cruise. Read Less
Sail Date March 2019
Friend checked for reviews of cabin f334 and it stated do not expect a good night's sleep. Absolutely correct as cabin creaked from set sail and reported many times, promised would be transfered to next available cabin. NOTHING ... Read More
Friend checked for reviews of cabin f334 and it stated do not expect a good night's sleep. Absolutely correct as cabin creaked from set sail and reported many times, promised would be transfered to next available cabin. NOTHING HAPPENED! Could not get cabin cool enough.Reported many times, kept getting cards left stating ventilation engineer had called but no change. Eventually met with engineer and was told that was impossible to reduce temperature as not individually cabin controlled. Why not told in first place? Food of poor standard, especially in Waterside where food frequently not hot. Staff tried their best in restaurant but not good. Lunchtime menu very poor. Duty free shop very expensive for cigarettes price up almost 50% since December on Oriana. Staff responded well to my special requirements and a big thank you to them. Cabin steward was excellent. Overall got impression staff were not well motivated which must reflect on ship's management. Disembarkation was a complete fiasco and whoever was responsible should be called to account. After over 20 years sailing with P & O this experience has confirmed my decision taken following a bad event on previous cruise that they do not not value their clients and they will get no more business from me. Read Less
Sail Date February 2019
My family chose this Cruise specifically because P&O advised it was going to Antigua my mothers original birth place and to see the rest of my family, and celebrate my Sisters Wedding Anniversary as she got married on the Azura and hen ... Read More
My family chose this Cruise specifically because P&O advised it was going to Antigua my mothers original birth place and to see the rest of my family, and celebrate my Sisters Wedding Anniversary as she got married on the Azura and hen night on Jolly Beach Antigua. So a special and important Trip as it was also my Anniversay and my Brother in laws Birthday. My Sister has also been diagnosed with a serious illness so a reaaly important cruise for her and the family and close friends, so the party of nine booked this cruise paid alot of money and counted down the days to the cruise The cruise started off well the ship looked impressive on first glance, but on closer inspection for a so called new ship it needed a make over and good tidy. Balcony suite we had was small and pokey, bits of rust in the bathroom and a strange smell of cats wee. Lido deck entrance was damp and had blowers on trying to dry it out for most of the trip. So 3 days before the end of the cruise and the lovely island Antigua we should have docked in, we were told due to a technical issue we could not dock we were 4 miles away so we were going back out to sea and arrive in a day at Martinique instead. Imagine the outrage by not only my family but most of the people on board, we were fobbed off, told it was too chopey to tender us out when it was not. Then told we were the only ones who had complained. They wish P&O Managerial staff were all contradicting them selves with different reason for not docking in Antigua when customers challanged them, the queue to the customer service desk was unreal, all we know was it was a technical issue. When we met with the P&O Customer Service Manager to explain the importance of us going to Antigua, and my sisters diagnosis, we were told to look at the terms and conditions my sister left the room crying, the rest of the party were offered a drinks voucher for a house red or white wine to use in 2 days,we gave them back told P&O they need it more than us. He also said there will be no chance of any financial recompense what so ever, very good customer service P&O! Allegedly this is not the first time that they have missed out Antigua, according to people on the ship who sailed in January the same thing happened. Why you have the same technical issue twice in two months, and how strange at exactly the same island each time. While on the cruise P&O did a sponsored walk for teenage Cancer it was £10 to enter and £10 for a T shirt, I donated £20 did the walk with my sisters and brother in law and we all got the Tshirt. They raised over £1200 in total no mention of P&O topping it up, just thought it was pretty ironic that they were raising money for teenage cancer, but a real life Cancer Patient in front of them with a genuine reason to see family in Antigua they could not care less about. shame on you P&O Shame on you. P&O have made it quite clear that the customer does not matter, they are quite arrogant about it, they are a big company and what we complain about or do is of no concern to them. The cabin staff and servers and bar staff do an excellent job, and work so hard to ensure your stay is a good one, without them P&O would be no where. The Entertainment and Resturants were good along with the servic, our cabin steward was lovely and looked after us well The Ports we went to were great apart from not going to Antigua and ending up ing Martinique which was not so good. we went on one ship excursion only because you could only book it through the ship, otherwise we would not pay their riduculous prices. We had beenon the Rhum Runner excursion before and it was great a fantastic day and beautiful beach in Grenada. Would i use P&O No Would i recommend P&O No Is P&O value for money No The Britannia in my opinion was over sold and under delivered for a so called new ship to the fleet. So if you are thinking of a Cruise be very careful who you use. Read Less
Sail Date February 2019
For warm Caribbean weather. Great staff on board, lovely passengers. Mediocre food. Dreadful cabin on deck 14 immediately under pool deck where noisy activities, night and day. No respite from silly sail away parties to late night revels. ... Read More
For warm Caribbean weather. Great staff on board, lovely passengers. Mediocre food. Dreadful cabin on deck 14 immediately under pool deck where noisy activities, night and day. No respite from silly sail away parties to late night revels. Crew banging heavy items around late night and very early morning. Very poor entertainment. All the music was geared up to a younger generation than the mainly retired or elderly cruisers.The Headliners group were enthusiastic and quite talented but the material was wrong, again, geared for a younger audience. The drinks are overpriced, as are the shore tours. Although the food was mainly acceptable it was only of moderate quality. The beef was always tough, as were the pork chops. The only decent meat was the ever popular lamb shank. The parts of call were not at very salubrious places. In the towns immediately in the docking area, it felt a bit unsafe to walk around. In summary, apart from the excellent crew and passengers, the cruise was a bit dreadful. Read Less
Sail Date January 2019
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