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Cruise Ratings
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1 Helpful Vote
Sail Date: February 2018
After our last cruise we decided that the older children (24 & 19) should experience cruising. We picked the 4 day Moreton Island cruise for them to try. It was our first time on the Pacific Explorer and we totally enjoyed it. We did ... Read More
After our last cruise we decided that the older children (24 & 19) should experience cruising. We picked the 4 day Moreton Island cruise for them to try. It was our first time on the Pacific Explorer and we totally enjoyed it. We did experience a blocked toilet on the first morning however one call and we had plumbers there within 5 mins to fix it and we didn't have any further trouble with it. The four of us shared a quad balcony. The room was reasonable but wouldn't want to be in it for a longer cruise. The bathroom was very small with only a tiny area to stand in. Not good when trying to get changed. The facilities on the ship are good and lots of entertainment to choose from. We dined at Angelo's one night and the meal was fantastic. Highly recommend it. The Pantry food was quite good considering it is made for as many people as it is. There are a lot of shore tours to choose from and you need to book them through P&O as there is nothing available to book directly on the island. We did the ATV quad bikes which everyone thoroughly enjoyed, and the sea scooter snorkeling the wrecks which the two children enjoyed but the older two not so much for fear of crashing into the wrecks and being hurt. We purchased tickets ($10 each) for the evening show called 'Love Riot' as I had read good and bad reviews of it. Okay definitely not my cup of tea in fact even the younger two thought it was bizarre. No story line to it, just acrobatics, nudity and dancing. Would not waste my money to see it again. All in all another great cruise with P&O. Everyone enjoyed it. Would i do this trip again YES Read Less
2 Helpful Votes
Sail Date: January 2018
Had a great time food was good in all the restaurant's room was clean and comfortable our cabin stewardess was very attentive all ways helpfull kept the room spotless loved the ship Very good service from the staff all in all a great ... Read More
Had a great time food was good in all the restaurant's room was clean and comfortable our cabin stewardess was very attentive all ways helpfull kept the room spotless loved the ship Very good service from the staff all in all a great cruise at a excellent price ports of call loved laPalma and Lisbon Lanzarote was warm just did a drop off excursion entertainment was ok in parts ventriloquist are not my cup of tea but dance troop were very good tend to do our Own thing in the day time ship was a bit rocky and did vibrate a bit not had that on other ships but got used to it she's a lovely ship would go on her again dinning was very good food was hot and tasty in both the main dinning room and self service glass house was a nice for a change of venue sizzling steak is all way good in there Read Less
2 Helpful Votes
Sail Date: January 2018
Recently cruised the Caribbean on board Britannia and thoroughly enjoyed it. We read many of the reviews prior to sailing and were very, very apprehensive as they were either bad or unpromising. Non of it! it turned out to be a great ... Read More
Recently cruised the Caribbean on board Britannia and thoroughly enjoyed it. We read many of the reviews prior to sailing and were very, very apprehensive as they were either bad or unpromising. Non of it! it turned out to be a great cruise with beautiful weather throughout which is unusual for the Caribbean at this time of the year. The ports of call vary considerably depending on the cruise, some you love and others less so but most become familiar over a number of years and worth seeing once again. Aruba and Bonaire are always good, as is Antigua. Although Britannia is a larger ship you very quickly get to grips with what's where and the walking from A-B keeps the weight down. The prior complaints about the decor, the problems with stairs (lack of) food, etc.were unfounded. The dining rooms were excellent and generally the service throughout the ship was excellent. The atmosphere on board was happy and friendly which can't be bad. Although, not all things were perfect. The well documented sun bed scrum is a problem. Yes, there is a rush to book early (try and stop it) and the beds on the upper decks are crammed together with no space between - but there are lots of them and there's never a problem getting one. In my opinion the entertainment is at best average. The theatre company are very good but decent guest artists are much more popular. Where have all the comedians gone? The on board future cruise booking facility is good although they need more staff to avoid the endless queues. P&O were a bit underhand this time by not informing us before booking ahead that the drinks policy was due to change days after we had booked for next year. The change may be crucial to many passengers so please make yourself aware of it before booking! Tipping will always be a very controversial issue and cruise companies should confront it. Passengers do not like having money taken from their account automatically (yes, it can be cancelled). This policy creates a lot of embarrassment towards the end of the cruise when many waiting staff are still expecting to be tipped directly and are openly disappointed when they are not. It has to be one or the other I'm afraid. There is a very good, well used gym but not enough ladies classes. "Flatter stomach" seminars etc. are fine but structured, group aerobic exercise would be welcomed. The wrap around walking area on deck 17 is excellent and well used. All in all a big well done to Britannia, P&O and its guests! Read Less
9 Helpful Votes
Sail Date: January 2018
Flight from Gatwick to Barbados was good, no delays and flight took approx 8 hours. I felt like every time I fell asleep I was woken up with food. Cannot complain about the flight or the stewards/stewardesses. The ship is another ... Read More
Flight from Gatwick to Barbados was good, no delays and flight took approx 8 hours. I felt like every time I fell asleep I was woken up with food. Cannot complain about the flight or the stewards/stewardesses. The ship is another matter, it lacked atmosphere throughout the ship but I suppose it all depends on what you are looking for. I personally have never been so bored before on a cruise before. The food was awful to say the least. Cold no matter what time of day you arrived. Steak was like boot leather and lacked taste. The Epicurian was an absolute waste of money and not the experience they claim that you will have.. totally disappointing. The buffet restaurant seemed to be Indian curry and or a roast dinner every day and night and lacked choice. The MDR food was rubbish, Luke warm and steak tough as anything.. little choice for desserts unless you like ice cream.... The main pool deck felt more like Butlins on steroids with childish party games, certainly not what one would expect after paying over £3000 for two people for one week. I am glad we only booked for one week or I think we would have had to seriously look at paying extra for an early flight home.. talking of entertainment, the Crystal lounge on deck 7 seemed to have ball room dancing all the time.. ok if you like that kind of thing, but not for us unfortunately. The only thing enjoyable was when we visited Aruba & Tobago. St Vincents was another story, getting off the ship was like running the gauntlet with men standing holding maps of the island trying to get you to take a taxi ride. In the space of a 2 minute walk I must have been stopped approximately 25 times. The walk in to the town directly from the ship was an awful experience.. with hundreds of make shift market stalls all selling vegetables and people staring at you became quite unnerving in the end. At one point I received a call on my mobile, a man saw me and made a bee line towards me whilst staring at me quite aggressively, my husband had to move and stand between me and him to stop him from stealing my phone as i’m Sure that’s what his intention was.. The walk back to the ship was just as bad, quite scary. The last thing I will say is, being on P & P Britannia has actually put both me and my husband off taking a cruise for quite some time.. which is a shame as we have cruised many times with Royal Caribbean and Princess before and enjoyed them. Save your money and go with another cruise line - P & O do not know how to keep their customers happy or entertained. Read Less
Sail Date: January 2018
Having cruised for the first time last year with P&O we decided to book a last minute cruise to the Caribbean. We booked an inside cabin and charter flights (Thomas Cook). The flight out was delayed by just over one hour and over two ... Read More
Having cruised for the first time last year with P&O we decided to book a last minute cruise to the Caribbean. We booked an inside cabin and charter flights (Thomas Cook). The flight out was delayed by just over one hour and over two on the way home. Thomas Cook staff seemed fairly disinterested and inconvenienced by the passengers. Embarkation was smooth and we were taken straight from the plane to the ship. Disembarkation was fine, but we did not leave until 14:30 when new passengers had already started to embark. I was ill with a bad cough from day four which spoiled my cruise. People were coughing and sneezing from day one (and on the plane to Barbados). The food was a disappointment as the menus have changed with cheaper ingredients and more limited choice being introduced (we were told by staff members that this was driven by head office to save money). Our inside cabin was fine and kept very clean. The entertainment was average with some good acts making a trip to the theatre worthwhile. Although you need to arrive early as the seating is limited (design issue for the size of ship). In general the staff were less aware of the passengers than on other cruises we have been on. The passenger is certainly not king. Trolleys with odd/plates/equipment were pushed through the ship without regard for the passengers. This compares with Celebrity where you feel the passenger is put first. That said Celebrity prices have been increased drastically in the UK. Passengers were almost exclusively British and some degree of the exotic was lost. An international crowd makes things more interesting. Excursions are badly described and staff not properly aware of the tours full itinerary Several people on the tours we were on could not complete the walks or enter into the activity. We chose kayaking, rain forest walks, snorkelling and wild life tours. Expensive but we knew what to expect from other cruises. Read Less
Sail Date: January 2018
Decided to give cruising another go after a disappointing experience a few years ago and were pleased we did. We have wanted to visit the Caribbean for some time and this seemed a great way to get a flavour of what is on offer. It is worth ... Read More
Decided to give cruising another go after a disappointing experience a few years ago and were pleased we did. We have wanted to visit the Caribbean for some time and this seemed a great way to get a flavour of what is on offer. It is worth mentioning that we were advised that P&O was very much British with understated decor and a traditional feel to the cruise. This is what we got. At time of booking (which was at short notice) advised that flights to/return from our local airport not available so booked further afield. However with help of travel agent managed to secure flights out and via flight coordinator on board ship secured flights back. Since seats were available P&O need to look at this - hassle unnecessary. However saying goodbye to our luggage at the airport and it arriving at our cabin (and in reverse going home) as well as how well customs checks etc organised was brilliant. Our biggest bugbear with the ship was the lack of stairs at midships especially as our cabin was mid-ships! Otherwise found layout fine, part of the fun getting confused and discovering another way round! Also think the charge for WIFI which was slow was a bit rich taking into account cost of cruise. Had a balcony cabin (B415) which was well laid out and Estelvino our cabin steward was amazing looking after us and our cabin really well throughout the trip. Robes and slippers were provided for that touch of luxury. Balconies are small but fine for sitting and having a drink whilst taking in the view. We opted for freedom dining and never had to wait for a table, we met some lovely dining companions and would encourage others to go for sharing a table. We did notice that at times people who wanted to dine as a 2 did have to wait. The majority of the staff were very good and attentive. Though some mornings I was kept waiting a very long time for skimmed milk. Horizon - self service restaurant - ate here a few times for breakfast and lunch and was of a similar standard to the main restaurants. Epicurian - is a dining experience and we did enjoy, food was good, service was lovely and 'theatre' was entertaining. Worth going to but only once in our opinion. Sindu - was by far our favorite, amazing food and service was exemplary. Beach House was very disappointing, it turned out to be part of the self service restaurant sectioned off and food was okay. Not worth the service charge. Limelight Club - the biggest disappointment and really not worth the service charge.. The menu was a couple of choices from the normal menu, hot starter served icy cold, main course luke warm and meat overcooked, no choice of dessert (and a lacklustre apology with no offer to remedy). We would rather have paid an entrance fee to see the show 'Eric and Ernie' who were great and ate in the normal dining room. Headliner theatre - we enjoyed the shows and Maxine who did 2 great nights as Dusty Springfield and Adele. Very British seaside, however we met many people who said the shows were the same as last cruise so come on P&O up your game. For first timers good fun. Bars and service were good. Entertainment team were great, the 'sailaways' were good fun and the staff worked hard. Groups were good we especially enjoyed Vibz and Adam on the piano. We mixed up doing P&O shore excursions with doing our own thing and found each island enjoyable (though felt a bit intimidated on St Vincent - however we do not live their lives and I am not judging the people, maybe more work needed to help us understand and also no how to deal. Would have been nice to have longer at some islands so could do a sunset or two on a beach and maybe experienced more of island life. Excursions were well organised and the local providers were fab making sure we had a good time. The Caribbean is a beautiful part of the world, full of lovely people and everyone should go at least once. We will go back and would go with P&O again. Read Less
1 Helpful Vote
Sail Date: January 2018
Flew from Gatwick on the Dreamliner to Barbados, we were under the impression that long haul on the Dreamliner was all inclusive!!!!!! Well I asked and was told if we were on a Tui holiday then it would of been, but P & O rented the ... Read More
Flew from Gatwick on the Dreamliner to Barbados, we were under the impression that long haul on the Dreamliner was all inclusive!!!!!! Well I asked and was told if we were on a Tui holiday then it would of been, but P & O rented the plane so it was up to them, so all you got was a meal. Arrived in Barbados and takes straight to Britannia, I was amazed to say the least, Britannia is huge. Food in The Horizon is nice and if you can't find something to eat, then your one fussy person. Meridian was ok nothing to write home about, Peninsular was rubbish, I've never had a three course meal in 45 mins in my life, so only went once. Would of liked to eat in The Limelight but not at a cover charge of £25, The Beach House had a little cover charge and we went once, best place on the ship, Sindhu was nice but again a big cover charge, I think when your paying £4000 for a holiday, there should be no cover charge, drinks were abit expensive, high street prices, well that depends on which high street you live on. Our cabin was ok A128, Jonah our cleaner was lovely and kept it lovely, our air con was abit noisy though. Islands were lovely apart from Martinique abit of a let down. As for p & os dress code, well seriously there isn't one, and if there is they need to make it clear, because nobody seemed to pick anybody up on it at all, very lapse. The staff were pretty miserable I think they think well we have your tips so we don't need to try. Would I go on another p & o, unfortunately not. Read Less
Sail Date: January 2018
By way of thanking Joyce for putting up with me these last 40 years the pair of us decided on a winter cruise with P&O on the Britannia in the Caribbean . Iglu came out with the best package when we booked a year ago. Having ... Read More
By way of thanking Joyce for putting up with me these last 40 years the pair of us decided on a winter cruise with P&O on the Britannia in the Caribbean . Iglu came out with the best package when we booked a year ago. Having previously cruised on Ruby Princess in the Caribbean and with Royal Caribbean and MSC in the Gulf , P&O did really well . Our cabin just under the Crows Nest was superbly spacious and with great views and Jonah our Cabin Steward was excellent with all aspects of service. We went for early dining in the Oriental dining room right at the stern of the ship so plenty of stairs so plenty of exercise to get an appetite ... we don't do lifts !! The food was unbelievably good , the waiters were fantastic and the bonus for me was on a table of eight there were seven ladies and me ! An unusual combination but it seemed to work !! The islands visited all had beaches that you could walk to although we did share taxis on St Vincent and Antigua. On St Vincent our driver , Ossie , was a Minister and JP who gave us an excellent tour with incredible enthusiasm and knowledge of his island .He took us to the film set of Pirates of the Caribbean where we enjoyed the best Rum Punch of the cruise! We did not use any P&O excursions as previous reviews suggested they were expensive & unnecessary . The bus at Barbados airpot would not start and needed a tow start which kept us all waiting for an hour before embarkation but otherwise there were no hitches on the cruise. The islanders are very friendly and dependant on tourism which was evident as we walked off the ship wherever went . Plenty of churches and botanical gardens to walk to off ship. The entertainment on ship was excellent and the technology on stage unbelievable. We met a Canadian couple at one of the shows escaping the Yanks who found it unbelievably difficult to book on P&O from Canada which is a pity because there are plenty more who would like to taste a Brit ship . Overall a wonderful cruise and yes we would go with P&O again they were first rate. Read Less
5 Helpful Votes
Sail Date: January 2018
Sixtieth birthday cruise to the Caribbean with friends. This was our 10th cruise but our first with P&O. Based on previous cruise experiences I would not sail with P&O again. While the stateroom was fine it was on the ... Read More
Sixtieth birthday cruise to the Caribbean with friends. This was our 10th cruise but our first with P&O. Based on previous cruise experiences I would not sail with P&O again. While the stateroom was fine it was on the small side. However, it was the towels and flannel's that really shocked me. They were thin, old and fifty shades of grey. Bear in mind this ship is only two years old. I never been on a cruise where bath robes are not supplied as standard. On P&O you have to buy them. Paying for things seems to be the default setting on this cruise. Just about everything required a cover charge. Usually £25 to £30 per person for alternative dining or some types of entertainment. I know that many cruise lines do this but I have been on some that don't. It seemed to me that five star dining was only for those prepared to pay extra. The Peninsula restaurant (any time dining) featured lacklustre menus, no wow factor, very boring. Other passengers said similar for the other 'standard' restaurant's. There were also long waiting times on some nights. The lido restaurant is reminiscent of a school canteen but there was more choice to eat in the evening. At breakfast the fruit selection was excellent but food such as pancakes were often left to go cold. The bread roll selection was cheap and nasty. Fruit juice could be obtained only at breakfast. The machine was then switched to water for lunch and dinner. I am not a dessert person but my friends commented on the lack of choice and the liberal use of false cream. Bottled water had to be paid for as did ice cream, soft drinks and speciality coffee. There is a Costa franchise on board. Again these come as standard on some cruise ships. The main sun decks were perhaps the most disappointing aspect of this trip. While passenger's are warned about the reservation of Sun beds this was constantly flouted with multiple reserved beds being left for well over an hour. Apparently items are removed after 30 minutes but this did not happen. We queried this and were told that when the deck staff do this they are verbally abused and physically threatened by passengers. This is obviously unacceptable but the ship needs to sort this out. Abuse of staff should not be tolerated. The Sun beds are packed as close as possible with no space to move between. Some passengers deliberately used three Sun lounges leaving the one in the middle just to get some space. I don't condone this but understand why. I am sorry but I do not think this ship represented value for money. This cruise was not cheap and with all the extras the final bill can soon add up. We have paid less on got far more. It is not the life as described by Would I lie to You's Rob Brydon who walks around in a bath robe on an uncluttered Sun deck! Read Less
4 Helpful Votes
Sail Date: January 2018
Lovely cruise, did our own tours with the locals, P&O tours far too expensive in my opinion. Lovely food, good entertainment in headliners. Couple of acts not so good, but we all like different things. Piped music far to loud on deck ... Read More
Lovely cruise, did our own tours with the locals, P&O tours far too expensive in my opinion. Lovely food, good entertainment in headliners. Couple of acts not so good, but we all like different things. Piped music far to loud on deck and in live lounge, no chance of having a conversation with fellow guests. I think a charge of £25 to watch Gareth Gates and Madeliene Bell in the Limelight Club ridiculous, when they could have had them in the Headliners theatre for all to see. I don't think you should have to pay to go to a venue onboard when you have payed a lot of money for your cruise. Lovely cabin and cabin boy so kind and helpful.all the ships staff were polite kind and go out of there way to help you. It was first time on Britannia but would do it again. First class service. Read Less
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