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335 P&O Australia Cruise Reviews

just had a little three day trip ex Brisbane and returning to Brisbane. Haven't been on a cruise since I was 19, now 54 so some years ago. My husband's first time. Room and facilities very good, especially considering the cheap ... Read More
just had a little three day trip ex Brisbane and returning to Brisbane. Haven't been on a cruise since I was 19, now 54 so some years ago. My husband's first time. Room and facilities very good, especially considering the cheap price. We had a double cabin plus balcony on 9th level. Very pleasant. Servicing of cabin very good. The meals ranged from average to good through to excellent (the Luke Mangan Salt restaurant). We didn't get into the Asian restaurant but people raved about it. We did a whiskey tasting for a fee and went to a few of the free activities. Overall very enjoyable. We also did one of the Edge's activities - these are the more action activities - we did the flying fox and it was fun. Others were clearly enjoying their climbing and rope activities. Where the place really let us all down was in their organisation. You had to line up to book the activities, and the booking was so rigid that each staff member was responsible for certain activities, be blowed that the line of people waiting to book in was very long and all waiting to book many of the same activities, so some of the staff members were doing nothing whilst others were busy - meanwhile some activities were booked out and they never bothered to announce this so people were remaining in line for over an hour only to be told eventually when they got to the top that their preferred activity booked out. Same with restaurant bookings - we were told you had to book the same day, from 8am, for the restaurants where you had to reserve, and that we had to turn up rather than phone. We turned up early at 7.40am expecting to be waiting til the bookings opened at 8, but planning to be in line early. We got there and found that there was a staff member already on the desk and had ben taking bookings for some time - and that we who were lining up were being usurped by people calling on the phone to make bookings! Certainly felt sorry for people turning up at 8 and expecting to be able to make a booking. We heard from a number of people that they waited in line for some time only to be told restaurant already booked out - why not announce this to the lineup? Overall, we certainly enjoyed the experience, will be significantly improved if they get their act together from an organisational perspective. We understand the boat is regarded as three star, we would say it is good value for that - the public areas are very nice and the room was lovely. Some of the food could be improved. Read Less
Sail Date January 2016
I was very impressed with the boarding at Hamilton harbour. I have been on 21 cruises since 2008 from 2 star to 6 star cruise ships all over the world, this was the fastest and easiest boarding i have ever done in 20 minutes from the ... Read More
I was very impressed with the boarding at Hamilton harbour. I have been on 21 cruises since 2008 from 2 star to 6 star cruise ships all over the world, this was the fastest and easiest boarding i have ever done in 20 minutes from the entrance to the terminal to my cabin. I was having lunch in 50 minutes. The ship, I found to be well presented and maintained since being refurbished. My outside cabin was clean and well presented. Very comfortable. A medium size ship with 1600 passengers was not crowded, well staffed with no cues and well serviced. The staff were friendly, helpful and gave excellent service. It was the most Ozzie cruise with a range of ages and not the foating nursing home that you usually get. Lots of families, kids and young people. Polite, friendly happy, no hassles or complainers that I came across. Food was hit and miss the Pantry was a served Bistro where the menu was much the same every day and ordinary but OK. The Waterfont Restarant was the main dining room, the service was ok and the menu was good and bad. You had to book for the speciality reataraunts such as Angleos( Italian) and Dragon Light ( Asian) I didn't try the although most people were happy with the meals. Entertainment was good with a good selection of bar entertainment and main shows. If you want a good value family cruise holiday then this was great value, I don't know what people are whinging about. I enjoyed this cruise and would recommend it. Read Less
Sail Date January 2016
Like others, read a lot of reviews of the Aria after booking and surprised at all the negative stuff. Well, you can ignore all of the whiners, the Aria is a fine ship. Boarding in Brisbane for an 11 day trip to the Islands was a breeze, ... Read More
Like others, read a lot of reviews of the Aria after booking and surprised at all the negative stuff. Well, you can ignore all of the whiners, the Aria is a fine ship. Boarding in Brisbane for an 11 day trip to the Islands was a breeze, all the staff I met on the first day are helpful and pleasant at the terminal. Some of the reviews whine about no one to show you to your cabin, well how old are you people? 6 perhaps ... take the lift. A couple of the lifts were not working but only rarely so. But ... nothing wrong with the stairs ... how lazy can one get with some people, get some exercise if the lifts are busy. Decor on board is wonderful, nothing to complain about there ... the reno of the ship isn't complete anyway. The art work on board is to be upgraded in the future. I rather liked the art on the Pacific Dawn, hopefully an art program is in the near future when I take another trip on the Aria next year. The whiners have complain about the food ... ridiculous. The food and service were all great. The Waterfront restaurant was superb. Just to try it, I went to the Salt Grill to compare. The waiters were excellent but why should they not? they were on the Waterfront service a few nights before. The food? excellent but it was no better or worse than the Waterfront and you had to pay - from that angle the Salt Grill was a waste of time an money. You get the same food and the same good service from the Waterfront, which is included in your journey's price. The whiners also complain about having to wait for entry into the Waterfront, not once did I have to wait more than 30 secs. The whiners also complained about the Pantry - all excellent food and service. All hot meals, the breakfast menu was fine so too lunch. Entertainment on board was superb .. the choices were varied to all tastes including the adult only variety - never went to the dirty jokes night, never have found that sort of thing even vaguely funny. Same on the Pacific Dawn .. don't like the genre of the humour, don't go. The bands were all good, loved the blue room, very good place to sit a while, same on the Dome when nothings on ... its the most peaceful part of the ship, but same too on the Dawn. The piano bar on board was great ... very good as was watching people at the casino losing all their loot. why? A friend who worked at a Casino in the 70's said that the tables and machines are all geared for house wins, never for the punter, just don't use them anywhere. The cabin stewards are excellent, made the holiday better by keeping the cabin spotless. Couldn't ask for better service and attitude from them at any time. Room service was excellent, the whiners said they had to wait too long, never waited more than 10 mins for room service but then, I asked for a Pizza to go with a rather good bottle of red. Big deal, it was a good night and slept out on the balcony under the stars. Possibly the only strange thing on board was the collection of the duty free at the end of the voyage, now that was a bit of a shambles, that was done a whole lot better and quieter on the Pacific Dawn and very efficient in comparison to the Aria, that needs to be looked at - perhaps use a much larger space for the collection than what was on offer. The other odd thing was the safety drill ... well its the same as an airline safety message, no one listens to that sort of thing either and in Brisbanes hot humid weather, perhaps indoors is a better place to have it, or half the passengers indoors and half on the deck. The safety message procedure doesn't work on the Aria, oddly enuf on the Dawn, far easier and far more pleasant to go thru and well ignore like everyone else does. Another thing the whiners were complaining about was the bathroom in the cabins. Why? nothing wrong with them. My 89 year old Mother also had no trouble with the bathroom layout or the height of the bath. Tho its not at first clear how to turn on the hot water or how to use the shower ... but that only took a minute ... a long hot shower every day tho, very nice. The shower gel, conditioner and hair shampoo was also pleasant stuff not as the whiners say but ... you lot didn't think to bring your own? Its a hotel people, on the water but a hotel with hotel amenities and prices. A good hotel but a pleasant enjoyable hotel to stay in for 11 days. The disembarkation in Brisbane was on time, easy and without fuss, don't know what the whiners were complaining about. Even the taxis were no trouble to get, the drivers service as good as the service we received on the Aria. Ignore the whiners about the Aria, its a good ship, good crew, good food and entertainment. One word tho, the steps leading to the tenders on a couple of rough sea days were a little dangerous, so all care an attention must be taken getting off the ship to the tenders and getting back on board. Again for limited mobility people, the Dawn is better that way as well. Looking forward to the trip next year on the Aria ... should be just as great and relaxing as this trip. Wonderful.. Read Less
Sail Date February 2016
Seriously it was not that bad. It is a small ship like a boutique hotel only this hotel floats. The staff from the Stewards to the waiters and entertainers were so friendly and very accommodating. We had a few minor issues which were ... Read More
Seriously it was not that bad. It is a small ship like a boutique hotel only this hotel floats. The staff from the Stewards to the waiters and entertainers were so friendly and very accommodating. We had a few minor issues which were immediately resolved. Just some advice, BYO lanyards for your cruise cards. One card per person, these cards are keys to your cabin and all your expenditure. Using their money kiosk machines you can top up your balance and get your statement anytime of the day or night. The ship may give you some credit towards your card when you first a arrive so don't put all your money in. If you have food allergies please see the maitre de as soon as possible, the menu will be changed to suit your needs. We were not able to use our region 4 dvd but the ship has there own dvd library. There are no library books available so pack up your e-reader. BYO tennis balls, racquets are available just not top of the range. BYO basket ball too !!. Eden has a laundry, it will cost $3 for washing and $3 for the dryer. The iron is in the laundromat, no ironing in your cabin. Bathrobes cost so bring your own. The food in the Pantry and Waterfront was great, eat as little or as much as you want . We enjoyed the variety of foods and sweets and did not need to explore the other restaurants.(Yes were are foodies and are involved in food blogs). BYO snacks such as biscuits. There are no tea or coffee making facilities in your cabin , just head up to the pantry and bring down a cuppa to your room. You will receive a program of daily activities in the morning, take a photo of the program , it is one less thing to carry around on the ship. The only issue we had was communication. Tell us over the intercom if an activity is cancelled, have a seminar on how you run a ship, explain the different types of uniforms we see. For first time cruisers we received a lot of our information from other passengers. Overall we enjoyed our first cruise !!!! Read Less
Sail Date February 2016
We booked this cruise on the Eden sometime ago on the basis of wanting to try out the new and improved P&O ship. We had done a short cruise on the Jewel and thoroughly enjoyed it. We have also done several others cruises on a variety ... Read More
We booked this cruise on the Eden sometime ago on the basis of wanting to try out the new and improved P&O ship. We had done a short cruise on the Jewel and thoroughly enjoyed it. We have also done several others cruises on a variety of ships, including four on Holland America ships. I must add that, unlike many others we met on the ship, we knew that the Eden was a refurbed Holland America ship rather than a new ship and that the cabins were not going to have been upgraded. However, when the terrible reviews of the Eden began to appear we seriously thought about cancelling. I was particularly unnerved about the high incidence of the Novo virus! As we would not get any of our money back if we cancelled, we decided just to go. Thus, it was with some trepidation that we set off on the morning of the 1st. Within an hour of arriving at White Bay, we were processed and at our deck 9 balcony cabin. The cabin was the same as other Holland America cabins - spacious and well appointed. The bathroom was also typical Holland America. The whole area was clean and comfortable. The steward was welcoming and informative. We breathed our first sigh of relief. Nonetheless, I wiped down surfaces, furniture, bathroom, knobs and light switches with anti-bacterial wipes. I also carried wipes everywhere and used them liberally on tables, handrails and on anything I needed to touch. In the course of the trip, we discovered that many other people were following the same cleansing regime. We did note that there were a lot of sanitiser machines dotted around the ship, particularly at the doors of the eating places and bars but, unlike other ships, there was no-one ensuring that they were used prior to entering the eating places. As a result, there were many people who never used them. Next stop was the Pantry. Nothing to complain about there. The food was good, there was something for every taste, no long queue, and we liked this concept rather than the buffet. I would rather someone serve my food than have people putting grubby hands all over the food. Couldn't understand the complaints that had been made about the Pantry. Didn't get a chance to try the other eating places other then the Waterfront. After we got used to the buzzer system for seating, we were fine. The food was very good - we had something different and delicious every night, the service was excellent and the wine selection adequate and reasonably priced. Many people have said that the portions are small, but the Waterfront isn't a hamburger joint or fast food outlet - it is a restaurant! In relation to activities, my husband likes to do 10kms walks every day. The walking deck allowed him to continue his regime, barring bits of it being closed off occasionally for maintenance. The unusual thing about the walking deck is that there are designated smoking areas and so walkers or joggers conscious of their health must run the gauntlet through smoke hazes! Go figure. I went to the gym most days. I had initially thought that it was a small space but I never had any difficulty getting a treadmill. On reflection, I did think that the general demographic on this trip was not of the gym or health conscious variety. We also participated in Trivia and went to 3 shows, two of which were edgy, different, and great. Very different to the normal shipboard shows. We also went to the dance parties and had a great time. Overall, the cruise exceeded expectations and we will consider another P&O cruise in future. I think the key is to go with an open mind. Read Less
Sail Date February 2016
My wife and I have returned to cruising after many years and chose this cruise for a few reasons 1st because of it's destination mainly Kangaroo Island 2nd reasonably short but long enough to see if we still liked cruising,We do,now ... Read More
My wife and I have returned to cruising after many years and chose this cruise for a few reasons 1st because of it's destination mainly Kangaroo Island 2nd reasonably short but long enough to see if we still liked cruising,We do,now the ship we enjoyed the oceanview cabin but when I cruise again I will get a balcony cabin for fresh air as I have a breathing complaint only problem in cabin was deep bath difficult get in and out our cabin was close to lifts midship on level 4 good position as opened onto main restaurant and also Pantry area. FOOD was good while not being great only tried one speciality Angeloes italian and I enjoyed what I had but a restricted menue which does not change,waterfront room changes fare each day can have breakfast lunch and dinner there does not require booking and food was good THE Pantry good food plenty of it have as much as you want good variation only problem we found was at breakfast and was the bacon not cooked long enough and not hot also the coffee out of a machine and very weak could get good free coffee at waterfront with meals otherwise had to buy at a premium price for brewed cup which was annoying also had to purchase ice cream and burgers yes I know it was New Zealand ice cream but was pricey and could have had plain ice cream in pantry at meal times same with burgers one offering over a week not too much. SHOWS very good Pacific entertainers great comedy and magic good could have been more of them. Ship information and ship cards we had a problem with amount of money on cards because of prereserved shore trips these are charged to you once ship sails and you must make sure there is enough money on there to cover otherwise no credit.This wasn't explained to us and we suffered the embarrassment of this happening also it was because we did not use credit card because I refuse to pay the extra fee. SHORE TOURS be careful they are expensive and some are a long time on a bus but we found in Eden and Portland they meaning towns people were well organised with free shuttles to their towns with hop on off at various stops and were great we went on organised tour of Kangaroo Island was expensive as a monopoly is enjoyed by Sealink Tours Read Less
Sail Date February 2016
Mainly a return to cruising and didn't want a long cruise also was going to a place we always wanted to visit namely Kangaroo Island so achieved both requirements in one cruise and found cruise to be likeable and value for money also ... Read More
Mainly a return to cruising and didn't want a long cruise also was going to a place we always wanted to visit namely Kangaroo Island so achieved both requirements in one cruise and found cruise to be likeable and value for money also quite comfortable food was good, cabin was an oceanview class and was also good but next cruise will get a balcony to be able to get fresh air entertainment was also good embarkation and disembarkation was good overall a good experienceThe on shore trips offered were of a good cross section of available sites to see but I thought P&O's pricing a bit high and we only took a trip around Kangaroo Island with them the other ports just went ashore and found that there was shuttles provided either free or a modest fee by the towns so were able to see most of what was available anyway so don't assume you have to take the trips offered by the ship. Read Less
Sail Date February 2016
This is my second Cruise and the other one was on the Sea Princess. I thought I would compare both Cruise Lines in this review. Last week I went on the 7 day Island Hop with P&O and last year I did 14 nights around NZ on the Sea ... Read More
This is my second Cruise and the other one was on the Sea Princess. I thought I would compare both Cruise Lines in this review. Last week I went on the 7 day Island Hop with P&O and last year I did 14 nights around NZ on the Sea Princess Cabins - On both Cruises we had a balcony cabin. They were very much alike however I think the P&O cabin was slightly bigger but the deck was slightly smaller. The beds in both were fine and the showers were lovely and hot. Dining - Both formal dining rooms were similar, however the menu on the Sea Princess had far more variety than P&O. The first few nights on P&O the meals were not hot but that seemed to change after a few days and we had no issues after that. We opted to eat Breakfast at the Buffet as the Dining room breakfast was pretty boring on the P&O. We did eat at the Buffet a few times and it’s more like pub food than the dining room. I prefer the Sea Princess policy of allocating a table for dinner. I found having to book every night with P&O a pain. Drinks – The drinks waiters on the P&O were slack compared to the Princess, especially on the Dining Room. Several meals we gave up trying to get a drink as “the waiter is coming” (but he never did). On the Sea Princess the bar staff and waiters quickly knew what you wanted and had your drinks ready for you. We did opt to dine at the Chef’s table which included 8 courses, Champaign and 5 wines plus a tour of the galley and we met the chef and executive chef. That’s was great. Entertainment – straight up the Sea Princess was better for entertainment that the P&O. they did have a lot of similar things going on but I enjoyed the guest artists on Sea Princess e.g. Neil Diamond Show, Billy Joel show etc. There were a lot of good singers on P&O, as well. The Sea Princess held their trivia and bingo etc in the larger room. P&O squeezed trivia into smaller areas so people had to sit on the floor. Day Excursions were good with both companies. No complaints here. Boarding and disembarking with both were much the same and run pretty smoothly. P&O did give us an express boarding pass which was good. Read Less
Sail Date February 2016
Just arrived home after our 3 day Cruise and I was very relieved and happy with our experience. Room was nice and comfortable Experienced great service from staff - our favourite room to enjoy a coffee & cocktail was the Blue ... Read More
Just arrived home after our 3 day Cruise and I was very relieved and happy with our experience. Room was nice and comfortable Experienced great service from staff - our favourite room to enjoy a coffee & cocktail was the Blue Room. (lots of lovely bars & sitting areas) Food was nice - we dined in the waterfront on the first night & Pantry for breakfast, Lunch & dinner on others. The Pulled Pork Burger was AMAZING from the grill on the top deck. We enjoyed the entertainment - Especially the comedy, live cooking demonstration & The mentalist shows. The music was pleasurable to dance & listen too on the Pool deck during the night time & the oasis was a nice place to relax and enjoy a drink. We watched the sun set on our last night on very front of the ship (access from deck 6) which was really stunning. We paid for the spa access & a couples massage which we really enjoyed. The only thing we could complain about was the air con was a little inconsistent in areas Over all Our Whole time was enjoyable and relaxing which is exactly what we were hoping to experience. Read Less
Sail Date February 2016
We hadn't read any reviews of the Pacific Aria prior to booking this short cruise and when we did we thought ,Oh no! But as we'd paid for the trip we had no choice but to go ahead. Just as well we did because we experienced ... Read More
We hadn't read any reviews of the Pacific Aria prior to booking this short cruise and when we did we thought ,Oh no! But as we'd paid for the trip we had no choice but to go ahead. Just as well we did because we experienced none of issues that seemed to trouble other travellers. Quite the opposite, we had no complaints, embarkation and disembarkation was flawless, next our room ticked all our expectation boxes. Lina our cabin stewardess worked tirelessly to ensure our room was serviced promptly each day and even turned down our beds each night. Just on that our beds and pillows were the most comfortable I've ever slept in, at a motel or hotel. There was a great selection of restaurants. We experienced no waiting food was good and service was excellent. There was also plenty of lounges to sit and relax for a quiet drink. Once again service was prompt and friendly. Our only excursion was to Hamilton Island and transfers were swift and efficient. The day trip was well worth the effort. Our goal on this trip was just to relax and enjoy the comforts and to this end the journey was an outstanding success. Thanks P & O a job well done. Read Less
Sail Date February 2016
A total cost of $412 for 3 adults and unlimited food in Pantry and Waterfront for a 2-night cruise Sdy-Mel in a inside cabin. It is definitely value for money. We did not spend any other money during the cruise. We came back Mel-Syd via ... Read More
A total cost of $412 for 3 adults and unlimited food in Pantry and Waterfront for a 2-night cruise Sdy-Mel in a inside cabin. It is definitely value for money. We did not spend any other money during the cruise. We came back Mel-Syd via jetstar costing us $195 for 3 tickets at off-peak hour. Read a lot of negative comments before department and some of them were true but over exaggerated. It is true that food from Pantry and Waterfront sometime average sometime good! Try to avoid peak hour then you can enjoy more. I prefer Waterfront as we are being served 3 meal course but you can also order extra. WaterFront is more relax as only the waiters walking around to serve the customers. Pantry is a lot more crowded and a lot of customers walking around to get food from different counter and the cleaners keep clean up the tables so that the table always clean and ready for next customers... Ice water, tea and coffee is free whole day in the Pantry. Juice is free during breakfast. Breakfast is hot if you get the one they just cooked and transferred to the serving counter. Sometime I ask for freshly made toast when they are not busy. Pantry is a lot busier for Breakfast and Lunch and a lot quieter during dinner as some people willing to pay for extra to try out other restaurant. Tips - eat every meal in Waterfront; if not full or satisfied then head to pantry to top up. Waterfront has ice-cream for desert as well and they taste above average. Cabin is clean and spacious with 2 single beds and one softbed. No fridge - which is mentioned in the booking but not a lot of people aware of it. Except housekeeping was done in the evening for our room as the staff were overloaded! Other common area - it looks good and still feel very new. Pool is crowded on a hot day as the pool is a very small one - definitely not for lap swim! Just keep in mind : this is 3-star (particularly with the cost I paid) and do not overexpect too much.... Work out the food cost if you buy it separately in a normal food court or the RSL type restaurant - then you know you are being served fairly during the cruise! Remember to enjoy the break and do not compare too much! Read Less
Sail Date February 2016
I have just returned after 13 nights on the pacific Aria traveling to PNG. Had an excellent time! From reading previous reviews I wasn't sure what to expect but as a first time cruiser my expectations were met. Don't let all the ... Read More
I have just returned after 13 nights on the pacific Aria traveling to PNG. Had an excellent time! From reading previous reviews I wasn't sure what to expect but as a first time cruiser my expectations were met. Don't let all the elderly whingers reviews get you down! A great time was had. Pros -Lots of friendly helpful crew on board! -Good facilities, thoroughly enjoyed the pools, casino, marquee, gym and multiple bars. -Food was great especially considering the volume of passengers. The pantry had a good variety of meals to suit all pallets! The restaurants were great for the most part, obviously some meals were better than others. -Oceanview room had more than enough room for a 2 week stay, nice hot showers too! Cons -Internet was average at best, connection was extremely poor in our room but okay at other parts of the ship, for $99 I expected better. -whilst the crew did their best, 100's of people were stuck for an hour or two directly in the hot sun in Wewak whilst waiting for a tender. P&O should certainly make plans for more shade in the future. Overall I'm very happy and would highly recommend the Pacific Aria, thanks for a great trip! Read Less
Sail Date February 2016
This was my 12th cruise, mostly from Australia on P&O, and I was horrified to read the reviews about Pacific Aria before leaving! Hopefully this review will put people's mind at ease a bit. We had an ocean view cabin on deck 5. ... Read More
This was my 12th cruise, mostly from Australia on P&O, and I was horrified to read the reviews about Pacific Aria before leaving! Hopefully this review will put people's mind at ease a bit. We had an ocean view cabin on deck 5. We found the ship was in as good as condition as any other P&O ships we had been on; not as flamboyant as some other cruise lines, but nothing like the bad reviews i had read. It rained very heavily only once but there didn't seem to be any problems. It is an old ship with some new interior fit-out. The food and the included restaurant choices were great, although as we were travelling in a group of 6, I wasn't a fan of not being able to book the Waterfront but all we had to do was turn up and get a buzzer and go for a drink in a bar while we waited, and you could still book the Dragon Lady and Angelo's (both included in cruise price). The pantry is a much better idea and a lot quicker than the old style of service; much like the system Carnival already had. The huge positive of the trip was the itinerary - the people and places we visited were lovely, with wonderful scenery, interesting history and culture still much in tack. HUGE negative was the entertainment; if you can call it that. I dont know if the Cruise Director didnt turn up for duty because it was the worse of any cruise we have been on. P&O used to have some of the best. Bingo at 8pm as the main show?? No sail-away parties at any of the 6 ports. No dancing or sing-along party bands, only folk singers, jazz band and one that seemed to just loudly jam to obscure songs they had written in their back shed. 13 night cruise and only 3 "special guests" (comedian, hypnotist, & comedian magician) who only performed once during the trip as the main act of the night. The "marriage match" that is run on most ships as a sea-day filler was instead the main show one night. The entertainment crew seemed to be the only ones enjoying themselves, as they just sat in groups with each other chatting and taking up the seating in the lounges, they didn't mingle or encourage any passengers to interact. For one of the very few basic interactive game shows held in the Dome, they used 6 of the crew and only 4 passengers even though they could have filled it with passengers craving something to do!! I made a formal complaint but it went no where. Other BIG problem was that I booked 2 P&O Shore tours online before leaving Australia as I could not find other private tours for those ports, and when I got onboard found that they did not register and booked out on first day of cruise, so missed out on once in a lifetime tours. We were not the only passengers this happened to; and nothing could be done as tours were filled before we found out when tour tickets failed to be delivered. Read Less
Sail Date February 2016
We enjoyed most aspects of this cruise. Embarkation was easy and for those Aussies who're wondering about the cruises that don't dock anywhere - no, you don't need to bring the kid's passports, your medicare card ... Read More
We enjoyed most aspects of this cruise. Embarkation was easy and for those Aussies who're wondering about the cruises that don't dock anywhere - no, you don't need to bring the kid's passports, your medicare card will do as ID for them just fine. The adults DO need photo ID though. Obviously if you're taking a cruise that's going overseas then everyone sailing needs a passport. This paragraph has nothing to do with the cruise itself but parking in the area of the melbourne cruise terminal... I googled parking nearby for rates and found two car parks within walking distance. I even called them to make sure of the parking prices and was told that we didn't need to book, we could just arrive on the day and park. We arrived fairly early and found that both paid parking places were very small and completely full! The good news is that if you're happy to park your car on the street then go looking in the back streets (or call the council and ask them where you can park) and you'll find some all day parking. I wouldn't leave my car there for weeks on end, but we were happy to do that for 3 days. I had heard that the 3 night cruises were mainly party and booze cruises so i was hesitant about going on one. I was pleasantly surprised. Maybe it does happen, but i didn't notice it on this voyage. The comedians were great (and ones that we've heard of!). The food was good. We ate at Angelo's and the Dragon Lady and both provided great service. We weren't so impressed with the lunch service at the Waterfront Restaurant - the menu didn't change and it wasn't very adaptable. We found the selection of kids meals to be rather small at all the sit down resaurants. The food at the pantry was good but like other reviewers before me, i didn't like the pantry's style of serving. Buffet and tray style works soooo much better. There also seemed to be a lack of seating available. i wasn't a fan of having to buy pizza, burgers and so forth on the pool deck, so i didn't. I also agree with other posters that using the public toilets were a hit and miss experience. There weren't enough toilets on the pool deck and this was a problem in all of the busy areas. The staff running the activites were really lovely. Alun's morning chat and trivia was a treat. Luckily i got there early on the first morning to do the daily puzzles and saved a table for our team, as it was standing room only by the time Trivia was due to start. We love trivia and we weren't dissapointed in the amount of opportunities to play. I only peeked at the Gatsby party but it looked like heaps of fun. There was also quite a talented duo performing songs at the sail away party. It would be nice if they offered a different soduko everyday in their puzzle sheets but a soduko puzzle was only offered on the first day. They did different types of puzzles on each day. This was great but i prefer sodukos. There was a cinema but we never got the opportunity to sit down and watch a movie. They were either on when we wanted to do something else, or movies that we had no interest in seeing. Unfortunately we sailed during the coldest and windiest days of February so we wern't able to make use of the pool (which was only open on 1 of the days of the trip). The kids loved the kids club (mostly due to the fact that they were able to play on the Nintendo Wii) and we all so had a great time doing the scavanger hunt with them. I would have tried the bingo but I wasn't preparred to pay the prices that they wanted for a game sheet. One thing i always take notice of is the quality of the photographs taken by the ships photographers.... We always try to take a family portrait on formal nights as it's a cheap way to get the job done. We were very happy to purchase our photographs. I should also note that we purchased the endless soft drinks package before boarding. When we got on board we asked where we needed to get our sticker and were sent to the pool deck. We told the person behind the counter that we had pre purchased the package and they just nodded and put our card through the machine and put the appropriate sticker on it. Of course, when we got our bill at the end of the cruise we found that we had been charged twice for it. We got the bill late on the last evening so we had to go to the reception super early on the morning of disembarkation to sort the problem out. We were told that we should have gotten a room card when we embarked with the soft drink symbol already printed on it. I remember asking the person processing our embarkation about the soft drink package and they said that we had to sort that out on board. We're weren't angry about the inconvienience, but we could have done without it. Even though we had a great time, i don't think i would have enjoyed a longer trip on this boat as there weren't that many more options for our entertainment. They might offer more things to do on longer cruises but we managed to do everything that we wanted to do on this voyage. 3 nights seemed to be the perfect amount of time on this ship for us. What i like most about cruises is that you can do them with few out of pocket expenses, but there seemed to be more out of pocket expenses on this one than on others (not counting MSC and Costa cruises, they've turned out of pocket expenses into an art form!) Read Less
Sail Date February 2016
This was my third cruise, and my first on the Pacific Eden. Also my first cruise with my 11 year old, low verbal autistic child with me. First, the ship, it was beautiful. Plenty of seating areas, beautiful decor, and a lovely ... Read More
This was my third cruise, and my first on the Pacific Eden. Also my first cruise with my 11 year old, low verbal autistic child with me. First, the ship, it was beautiful. Plenty of seating areas, beautiful decor, and a lovely atmosphere. I watched 2 movies in the cinema, not bad, but i do prefer the outdoor screen on the other ships more. Also getting to the dining rooms was a little confusing till you worked out best ways to get there. Our room was clean, fairly spacious and our attendants did a great job tidying up after us, and looking after us in general. Our TV didn't work, I rang reception, explained it will be an important feature to our room considering in the evenings ill be keeping an autistic kid occupied with it, and it was replaced within 20 minutes of the call. Brilliant. I didn't get to check out Oasis for kid free time, but I will make a point of it next time. The pool was not filled for the first day due to tiles having been replaced, but once it was open, it was great to swim in. We made use of the spas till then. Food was abit below the standard i have had previously with P&O, portion sizes were smaller, less sides were available, but there was always something tasty available to eat. I generally prefer to eat in the dining room for dinner, but ended up preffering The Pantry on this cruise. The grill closed slightly earlier one night, so we ordered room service (burgers and chips). It came fast, was hot and tasted great. My guilty pleasure of the cruise though were the little fruit flans they have at the sugar bar. Service was abit different to previous cruises too, there were less waiters wandering around the pool deck, but there was still plenty of access to get a drink, i just had to wander to the bar slightly more than i was used to. The staff were all lovely, and went out of there way to accomadate any possible request we had. Entertainment was the usual, Karaoke, Live music, Trivia, Scavenger hunts. The kiddo went to kids club for about half of the cruise, and he loved it. The staff were fantastic, had no worries about his autism, and when he disrupted the movie, they didn't page me and stop his fun, they let him play star wars (one of his favorite things), and kept him happy till I arrived to get him. I was worried that I would be paged with every issue and have to collect him, this did not happen. The kids staff are wonderful, and happy to deal with disabilities. I also loved seeing the bar staff dressed for gatsby night, so did my son, he was happy, cos they were dressed exactly like him, he felt even more special. Overall, a little different from my past P&O cruises, but still every bit as enjoyable, and I am happily booking us both in for the New Years cruise now that i know that even though my child has a disability, we will both get to have a great holiday. Read Less
Sail Date February 2016
We choose this cruise because it was leaving from melbourne, no flying to sydney..hate airports..Embarking process was well organised..Rooms were great, although disappointed we had no fridge in our oceanview room... Food was great in the ... Read More
We choose this cruise because it was leaving from melbourne, no flying to sydney..hate airports..Embarking process was well organised..Rooms were great, although disappointed we had no fridge in our oceanview room... Food was great in the main buffet area..waterfront was up and down and so was the service..angelos was awful..dragon lady excellent service and food.. And went to salt for the high tea, was excellent value.. There`s a little food /cafe (can`t think of the name) Had wedges, fries, pies, pizza and buckets of prawns..all was delish!! And the coffee/icecream cafe was excellent too..We did the cocktail courses and they were excellent value..Must say I wasn`t too impressed with the staff in the shops, especially that girl in the lolly/clothing area, real attitude and unhelpful .(will get her name next time)LOL...The entertainment was great!! Cabin stewards were excellent..If you`re a smoker there`s only 2 smoking areas, which is a pain, and here`s no bar area for smokers....overall a good experience.. And yes we are going again mar 2017!! Hopefully the staff have a bit more experience under their belts and have a bit more rapore with the passengers..And their disembarking process has improved.. Read Less
Sail Date February 2016
Initial reactions... Wow, the main pool area is very reminiscent of old Miami. Beautifully styled lounge alcoves all down each side of the ship, stylish high backed chairs, a bandstand, beautiful padded sun lounges .... Gorgeous! Deck 8 ... Read More
Initial reactions... Wow, the main pool area is very reminiscent of old Miami. Beautifully styled lounge alcoves all down each side of the ship, stylish high backed chairs, a bandstand, beautiful padded sun lounges .... Gorgeous! Deck 8 .... All the bars, lounges, Dragon Lady Restaurant (I enjoyed the best meal on the ship), Angelos the Italian, extremely disappointing)! Anthony Quimby ... Multi talented Pianist and singer entertained us night in the Mix Bar was a favourite. Only went to the last show .. Off the Charts. Loved it! Spent time in the Dome playing trivia with Kristiaan, Christian and Tony .... Heaps of fun, the guys were very entertaining. The Waterfront Restaurant, also very smart and elegant .... Insufficient staff to provide the standard of service we've come to expect on unfortunately! A couple of meals were adequate but not anything memorable or recommendable. We usually had breakfast in the Pantry ... Although I understand the need for increased hygiene protocols I found the service slow due to inadequate staffing at most food stations and the tables slow to be cleared of dirty dishes. We chose the cruise based on price ... Good value for an oceanview cabin. I usually cruise with Celebrity, and more recently Royal Carobbean ... Also just a fun "getaway" from Brisbane ... No flights required! Although I enjoyed the ship and entertainment staff .... The food and service weren't great and probably not what I'd enjoy on a longer cruise. Confess to being surprised at the number of bogan/feral type of passengers who disregarded any attempt at neat, tidy and appropriate dress code standard. Especially in the main dining room when it was apparent the stated dress code requirement was not enforced. Read Less
Sail Date February 2016
I've just returned from a 4 day cruise on the Pacific Aria. I must say I was totally mortified after reading all the really bad reviews after booking and paying for this cruise. It was to be a taster for my boyfriend who had never ... Read More
I've just returned from a 4 day cruise on the Pacific Aria. I must say I was totally mortified after reading all the really bad reviews after booking and paying for this cruise. It was to be a taster for my boyfriend who had never cruised before. I know lots of people only ever post negative reviews and because I had previously cruised before and found some really negative reviews of the cruise I had absolutely enjoyed, I was willing to make up my own mind and not let any negativity get me down before I had even set foot on board. I was so glad I did because we had a fantastic time. 99% of the staff were very helpful, restaurants were good. We had meals at all the food places - The Pantry was great as opposed to the previous buffet process where you could see other passengers handling food and then putting it back for someone else to eat -YUK! So much more hygienic this way. Waterfront Restaurant was good, no dramas and the food that came out was hot and tasty. Angelo's was ok but not as nice as Dragon Lady. Salt Grill was so worth the surcharge - food was beautiful. Only comment I have to make was you had to book into the specialty restaurants on the morning you wanted to dine but when we went to book at the time we were told that bookings were open we found there wasn't any good times left only very early or quite late. So I have no idea where and how all those other bookings were made?? There needs to be a proper system of booking put into place and then all staff and passengers having to stick to that process. It's unfair to say one thing and then find that others have somehow circumvented that process. That said, we still enjoyed our dining at the times we booked. Our cabin on deck 4 was actually a lot better than we expected. Minimal noise from the engines or other passengers. We had no issues with the shower or toilet. If you've traveled before you will know what's expected - there's no engineering degree needed to work the shower controls like someone else posted on this site. All the public areas have been refurbished beautifully. I think P and O have made efforts to redress a lot of the previous complaints re having to wait a long time for drinks etc because we had no issues whatsoever. In fact there were lots of times when we had "too much" attention with drink waiters hovering near us to get our next drink order before we'd even finished our drinks. All in all I'm so glad I didn't let any of the previous very negative reviews colour my experience on board. It's a lovely ship and I would certainly travel on it again. Read Less
Sail Date February 2016
We have just got back from a three night comedy cruise and had a fantastic time on the Pacific Eden with our 6 year old daughter. We can't work out what the negative reviews have been about. Yes it's an older ship but the ... Read More
We have just got back from a three night comedy cruise and had a fantastic time on the Pacific Eden with our 6 year old daughter. We can't work out what the negative reviews have been about. Yes it's an older ship but the main areas have been revamped and our room was very clean and still in good condition. We had a balcony room and our room attendants Dave and Mel where excellent. The staff overall were very attentive and friendly unlike the staff we experienced on Royal Carribean's Explorer of the Seas at Christmas time. This is only our second cruise and were very surprised that in reading past reviews P&O has been referred to as a budget cruise line, yet provided better service and equal if not better food than the RCL cruise. This P &O cruise worked out at half of the cost pp per night compared to the Royal cruise. The food in Angelo's and the Dragon Lady was really nice. The Pantry was good as well despite it being buffet style only with servers so keep your expectations realistic, and there never seemed to be any problems with huge cues, we could always find somewhere to sit. Sorry, at the water front there were cues and we chose not to stand in those cue's at peak times and just went to an alternative place to eat. Once we did cue for a few minutes at the Water front and were given a pager and asked to wait in one of the bars. How, bad can it be, have a drink in a lovely bar why you wait twenty minutes. We went to the Blueroom which we loved and frequented regularly. Some folk may complain some serves of food are a bit small but if we were still hungry we would ask for another main and that was no trouble for the staff. You could also just go to the pantry and have another entire meal. The live shows were fantastic, both comedy and musical. The live music in the bars and at the pool was also great. The bar areas on the Eden were very comfortable and made you feel relaxed. The bar staff were great as well. A huge contrast to the surly bar staff we experienced on RCL, in case we haven't already provided that comparative. Our daughter had a ball in the kids club and at the pool and the staff were lovely to her. She did not need rock climbing walls and ice skating. This cruise was at capacity but never showed as we always found a table and could easily get a drink. It was a great little ship which we found we liked after the cruise on a huge ship such as Explorer of the Seas ( so size dose not always matter) and the staff seemed much more happy on the Eden. Our only negative and why it does not get 5 out of 5 is that the ship had some strange smells in some areas, which may be due to its age and plumbing issues, but saying that there were plumbing issues on Explorer as well. Bits of Eden are showing there age like the balconies and seals and finishings around Windows being very weathered. Overall we had a great time and we will definately sail P&O again even though there ships are smaller and a bit older. No point paying the extra money for big flash ships like Royal offer when the staff are unhappy and overall vibe is not there. That is our experience based on only two cruises and I'm sure others experiences on both ships may differ to ours, but for us P&O comes out in front. We will be doing a Princess Cruise New Years so we will see how they fair. In saying all that I think any cruise is a good cruise, beats being at work and at the end of the day it's how you ride the bumps and make the most of what you have paid for. The options are there, you just need to grab them when things aren't what you expected. We are hooked. Great cruise. Read Less
Sail Date March 2016
We went on the pacific eden to kangaroo island this year. Embarking in Melbourne was fantastic. The ships crew were absolutely wonderful. My son is 12, he said kids club was absolutley fantastic We had a great time. The food was ... Read More
We went on the pacific eden to kangaroo island this year. Embarking in Melbourne was fantastic. The ships crew were absolutely wonderful. My son is 12, he said kids club was absolutley fantastic We had a great time. The food was very ordinary, the pantry food was usually cold I felt the ship itself was very tired. I have traveled with p and o before and will travel with them again. Unfortunetly, there were no fridges in our cabins. We traveled with two children, and three adults. We had interconnecting rooms. We had asked for decorations for our cabin as it had just been my sons 12th birthday, I ordered them 2 -3 months before we travelled, but was told one week before, that we would not get them, as we ordered to late. We were told that a cake would be waiting in our cabin on the day we embarked, but this did not happen, any time I used to get lost trying to find my cabin, the cabin steward always knew where I needed to go. The Shore excursion was a bit expensive, but we enjoyed it. We were not sure if we would get to do our excursion, due to weather, many people missed out that day, but I believe their money was refunded. We saw several comedy acts at night, and these were very amusing. We did not think much of the song and dance shows, they like the singers were miming most of the time., Overall, We had a good time. Disembarking was not quite as smooth, once we got off the ship, we had to wait quite a long time for a maxi taxi. Read Less
Sail Date March 2016
I cruised with P&O about 8 years ago, I really didn't enjoy the experience but maybe it was more the company and the weather, horrible sea sickness that ruined it, don't get me wrong it was still enjoyable but I prefer to ... Read More
I cruised with P&O about 8 years ago, I really didn't enjoy the experience but maybe it was more the company and the weather, horrible sea sickness that ruined it, don't get me wrong it was still enjoyable but I prefer to visit a country than be herded through like cattle. Did a celebrity cruise in Europe last year, still herded like cattle, so just did our own thing on port days, but the ship was Amazing. Smooth sailing helped too. The whole family had a blast. My husband has loved both trips so for his bday this year got him a 3 day cruise. Was so hesitant to go, I knew it wouldn't be up to the standard of Celebrity in Europe but also read all the bad reviews. It really was such a blast, the pool area is fantastic, beautiful lounges, while the pool is not huge it was never chaotic. The lounge areas are really beautiful and plenty of them to find. Pool bar occasionally busy but not too bad. Now I have travelled a lot and stayed in budget to luxurious accommodation, I think this ship is what you pay for. I heard people whinging about everything, the food, the staff, the service etc. Really its not a 5 star ship, its a P&O why do people expect it to be the equivalent of a $10000 holiday not a $500 mini break. Get over yourself. Sure the flooding would have sucked and I'm sure there were teething problems and still there is room to grow but it is beautifully well presented, its old, its been renovated but there are still areas of wear and tear. We had one rusty tap in our bathroom, did it ruin my holiday no, only noticed it on the last night, and went on with my life having fun. Encountered one hideously rude staff member that visibly rolled his eyes when I asked for sauce on my sons fajita, than poured hot chillis on for a kids fajita. I was a little taken back as I was very polite but he was like this every day and I just figured he needed to have a break. Most of the staff were wonderful, its the quality of guest that gets them down I think. Some very rude obnoxious guests that treat staff like their personal slaves then whinge. I did think they could have some more staff in some areas, drinks sometimes came with meals at dinner, they would take multiple tables orders before filling orders. There was a damp musky smell in some halls, and a gasoline smell in some outdoor areas, again did this ruin my holiday? NO!! Spa treatment was superb, but didn't appreciate the hard sell at the end. Gym was very nice and modern. The walking track was also the smoking area so this was a little gross. Did a lot of activites, and shows and they were all a heap of fun. From sports activites, crafts and wine tasting all well done. The entertainment was very enjoyable each night also. One child loved kids club, but they had 11-17 together which I did thing was a little bit of a age difference. But there weren't the numbers to open both. Other child just hung with us by the pool playing table tennis. Overall I was so surprised I loved it so much, want to book another one soon, the girl that hated cruising has been converted. Just go with the intention of it being 3 star and you will be surprised, its not perfect but its pretty good. Chill, relax, enjoy the food (which I thought was all pretty ok, edible and hit the spot, but again I didn't expect gourment, I wasn't paying for that). Cabin great, large comfy beds (2 singles made into king) and separate bunks for kids. Very spacious but rarely used for anything other than sleep. Read Less
Sail Date March 2016
First time cruisers, mid twenties. Slightly apprehensive after reading the reviews but we thought - we will make our own fun if all else fails. Essentially we wanted some drinks and sun - all in all we weren't disappointed. After ... Read More
First time cruisers, mid twenties. Slightly apprehensive after reading the reviews but we thought - we will make our own fun if all else fails. Essentially we wanted some drinks and sun - all in all we weren't disappointed. After seeing some of the deplorable behaviour from fellow passengers, I can see how some of these reviews came to be. If you're expecting a 5 star cruise, book a 5 star cruise. If you act like an entitled jerk, the staff won't be all too receptive to that. I saw a grown couple throw a tantrum and sit down in the middle of a corridor because they had arrived at the wrong time for their tender and an older woman argue with bar staff over the strength of her cocktail. We encountered nothing but helpful, friendly staff, our room attendant was exceptionally lovely and worked around our comings and goings. Say hello and thank you, your experience will be all the better for it. We were a little sea sick the first two days but grabbed a couple of DVDs from our attendant and some snacks from the Pantry, which is your standard food court fare - never had to wait more than a couple seconds to be served - and headed back to our room. A rocky ship can't really be helped! Days on the islands were amazing, everything went smoothly - we did our own thing and had a blast. Angelos and Dragon Lady were great for what they were, a cruise ship restaurant masquerading as some form of fine dining, however the service was lovely in both and food was above average - the Wasabi Creme Brulee was exceptional. Enjoyed them. Went to Waterfront for breakfast most mornings, never had to wait for a table, here the waiters appeared to be a little flustered for a simple breakfast service but it honestly didn't bother us, the food was nice and the coffee was hot. Being in the 20 - 30 yr old age range there really wasn't anything on the activity front that attracted us, however we were planning on not doing much more than relaxing with a drink in the Oasis which was amazing when the weather permitted. The Main Pool was always loud and slightly feral (like an indoor aquatic centre) however all children seemed to be having a blast. At night we spent most of our time in the Blue Room, thoroughly enjoyed the bands and table service. Bar staff here were lovely and remembered how we liked our drinks made! Rooms were in the standard of a 3 star hotel room - loved our balcony. No issues with the bathroom or toilet, the room itself was very loud and creaky, probably the biggest issue we had with the cruise. Embarking/Disembarking were smooth and fast. Keep your attitude and expectations in check and you will have a great time! Read Less
Sail Date March 2016
Like many others have mentioned I was worried leading up to our cruise after reading the negative reviews. We are loyal Princess cruises and this was our first P&O Australia cruise. I decided to go with a positive, go with the flow ... Read More
Like many others have mentioned I was worried leading up to our cruise after reading the negative reviews. We are loyal Princess cruises and this was our first P&O Australia cruise. I decided to go with a positive, go with the flow attitude ... after all a day on a cruise ship has to better than a day in the office. I loved every minute of our cruise and want to thank P&O for allowing Adelaide passengers to embark and disembark in our home port! Checkin was painless and fast. Loads of volunteers to point you in the right direction and then plenty of P&O staff to check you in fast. We dropped our bags at the cabin, met our cabin steward (both were excellent and friendly) and then headed straight down to book the speciality restaurants. This was a full sailing. On the walk to the monkey bar, I keep taking photos and commenting on how beautiful the ship was. There were loads of different bars each with its own theme and all newly renovated. Loads of comfy chairs in all the bars to suit any size group. Lots of natural light with large windows. We managed to get a table for 4 at Angelos & Salt but couldn't get into Dragon Lady. There were lots of people lining up to register for the various food and wine events and am sure most would have been a sell out. From here we headed up to the pool to grab some lunch. We walked through the pantry and I am a fan! We found a spot by the pool, again beautiful decor and did a bit of people watching, everyone seemed happy, as we waited for our hamburgers to be made at The Grill. Burgers were great ($3 each) and I was happy to see Carona beer available. Muster was painless and out on the open deck. Then it was off to Oasis Pool (adults only area) for sail away. Loved this area and spent a lot of time here. Beautiful thick padded lounges, large cushions, private cabanas, relaxing/chill out music, no problems getting towels, a bar and also walk around bar tenders. From here you can watch the ships wake and also kids on "the edge" . I'd like to thank the captain also for giving us such a smooth and scenic sailing. At night were were close to the Adelaide coast line so you could see lights the whole time and then during the days we were up and down the Yorke Peninsular with great views of land on either side of the ship all day and always changing. It was really nice to track backwards and forward along Kangaroo Island coast line. Bring banoculars! There were loads of activities on all day and night and the ship never felt crowded. We attended one cooking demo which was very good, walked past trivia which was packed, played a bit of tennis (the court is now a volleyball court, but we could still hit over the net) this was a bunus for cruising from homeport we could bring our racquets. Attended one show, went to bianco party which was well attended, walked the open decks and spent loads of time at The Oasis Pool. No complaints at all about our cabin, outside deck 5. Large, loads of hangers and draw space, big picture window and normal bathroom (shower over bath). No fridge but no big deal for a 3 night cruise. Dining - we ate at Angelos the first night. Georgous looking restaurant, beautifully renovated. Food was all good, no problems with service. (No cover charge) Salt was an absolute highlight for our entire party of four. Great service, nice restaurant, never felt rushed, waitress happy to chat and seem proud to be working there. She was very helpful with suggestions on food and explaining the menu. Large wine list and Salt felt private and quiet with a door at the enterance to stop outside noise. Would highly recommend. Waterfront restaurant was dinner on our last night. We went down at 7pm to get a buzzer for 8pm and it worked perfect. Not sure on why people complain about getting a buzzer. Went to a pre dinner show and then chilled at a bar listening to a guitar player. We were buzzed at 8.01pm and when we arrived we were shown straight to a table of four. Not made to share with strangers which was nice. Food was all good and hot, plenty of options including steak, another newly renovated restaurant with modern decor and various size tables and plenty of tables by the windows. Pantry - ate here twice. No complaints from me. Maximum I ever saw in a line was 5-6 people and always moved fast. Loved the concept of staff serving you. I didn't find serving sizes small, loved the idea of sandwhich and salad bars. I've read complaints about lack of seating at the pantry. I never saw this and we would take out meals out the back and sit in Oasis Pool area. All in all I had a great time and I would cruise on Pacific Eden again. I'm looking forward to welcoming her back to Adelaide in 2017. Read Less
Sail Date March 2016
My wife and me (late 40's early 50's) just returned from our first cruise just a 4 night cruise from Sydney to Tangalooma island and return,we had our 2 adult children and their partner's for a total of 6 of us in 3 sea view ... Read More
My wife and me (late 40's early 50's) just returned from our first cruise just a 4 night cruise from Sydney to Tangalooma island and return,we had our 2 adult children and their partner's for a total of 6 of us in 3 sea view rooms on P and O's pacific Jewell which i believe was partially refurbished in early 2015. After paying our deposit i started to do a bit of research and found a lot of negative reviews especially regarding the food so i was not expecting to much but i was pleasantly surprised. Boarding the Pacific jewell was a breeze because it was not leaving Australia their was no customs hassles,they still x-rayed our carry on and put us thru the metal detectors but from the time of arrival at the White Bay cruise terminal ($ 75.00 for a maxi taxi from central train station for 6 of us) to the time we were in our rooms would have been 30 minutes max,15 minutes later we were having lunch in the Pantry with a selection of Australian food roast beef and vegies today,Fish and chips,Chinese,Indian curries,fruit,and of course dessert. their were 6 different counters arranged in a semi circle and you joined the que at whichever counter you wanted, picked out what you wanted and they dished it up on a plate for you, you could go to as many different serverys as you wanted even eat dessert first.Their was also a pizza bar $9.00 and a burger bar not sure of the Price.. The quality of the food ranged from so-so to quite good, if you got something that you did not like you just left in on the table for the friendly staff to pick up and went and tried something else,because the pantry is open from 0630 to about 9.30am for breakfast and 11.30 to 2.30 for lunch and 5.30 to 8.30 the ques are not to long maybe 4 or 5 mins. Breakfast was really good,coffee,tea,fruit juice, scrambled eggs.omlette,poached eggs,fried eggs bacon pancakes,pastries,fruit etc etc. After lunch we went for a wander (it takes a few days to work out where everything is) and had a few drinks before we gathered for our safety briefing.The alcohol prices were not to high $6.00 for a stubby of midstrength,Carlton Dry $6.95, Caronas about $7.50 i think,their were a variety of other beers spirits about $10.00 a shot and lots of cocktails ranging from about $12 to $16 ther was one bar we found the Orient which had a few craft beers and ciders on tap but unfortunately they were served in plastic schooner "glasses". when we booked our cruise we recieved a bonus of free soft drinks so not sure of the price of soft drink..their was also the Waterfront restaurant which was free as was the pantry we tried that one night while the food was good it took a long time to be served so we did not go their again,the other 2 options were the Lunar Asian Restaurant $29.00 0r the Saltwater grill $59.00 we did not try either of these.if you went on a 7 night or longer the pantry might get a little repetetive. The cabins were roomy enough with a king sized comfy bed a TV plenty of cupboard and hanging space,a desk, while you could only fit one person at a time in the bathroom it was not to small the shower was also a good size. The day at Tangalooma resort was the highlight of the trip for us a beautifull sunny day we hired a few kyaks for $25 for 90 mins swam at the beautifull beach ate prawns had a few beers before us boys went on our Quad bike tour which was a bit slow for us but still ok,the girls went and fed the Dolphins which they said was unorganized and not as good as they had expected. We only went to one show which was a magic show and was ok.Visited the Casino a few times Roulette, poker,Black Jack,and pokies. Chilled on the back deck read a book.Ate to much.. The disembarkation was quick and hassle free as well. Summary;; we all had a great time you can do as much as you want theirs lots of organised activities or just chill around the pool or one of the deck bars, we found 4 nights good 6 or 7 would be great any longer i think i would get a bit board, we had great weather sunny and calm seas which also helped..I would go again and probably will.. Read Less
Sail Date March 2016
Took an overseas guest on this four day cruise to Moreton Island Qld. She was apprehensive after a bad experience with a Regal cruise to Caribbean, so hoped it would be enjoyable and certainly was. So much entertainment, the crew worked ... Read More
Took an overseas guest on this four day cruise to Moreton Island Qld. She was apprehensive after a bad experience with a Regal cruise to Caribbean, so hoped it would be enjoyable and certainly was. So much entertainment, the crew worked hard to make sure we had fun. Only downside for me was the new Pantry which replaced the buffet, idea good but execution needs tweaking. Loved that all food was served to you and so no unclean hands in the food! One thing which I was surprised with was the size of the shower in our stateroom, far bigger than any of the Princess cruise ships we had been on, wonder why that ship could do a bigger shower but Princess ships (and we have been on a few) seem to have the pokey showers in all staterooms. Our friend loved the cruise, changed her idea of cruising, she couldnt get over how friendly and helpful all the crew were, she even scored a bottle of champagne for her positive comments to the crew!! Had a lovely day at Tangaluma Resorton on Moreton Island, warm sea, soft sand and lots of birds to see including pelicans, cruisers could sign up to feed the dolphins too. all in all a great time. Read Less
Sail Date March 2016
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