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316 P&O Australia Cruise Reviews

Pacific Dawn 1/10-5/10/11, This is my 2nd P&O Australia cruise and the other being a short food & wine on The Pearl. And to be fair I would struggle to do anything longer. We had an outside Cabin which was great on deck 10, but ... Read More
Pacific Dawn 1/10-5/10/11, This is my 2nd P&O Australia cruise and the other being a short food & wine on The Pearl. And to be fair I would struggle to do anything longer. We had an outside Cabin which was great on deck 10, but being up the front you noticed the swell. We were a group of 8 so made it fun as we could make it that way. The staff who smile on P&O stand out as most have sour expressions on there faces. We did have a couple of lovely waiters 3 nights in a row who helped make it memorable. Even tho there were kids clubs, they ran riot on the ship. P&O are very expensive in regards to drinks and food outside the buffet and main restaurant. can only compare to Princess, but they are preferable to P&O. the evening entertainment was average, as were the comedians. No dancing was available until midnight and with nothing going on hard to keep interested to stay awake... the bars were lovely, but the singers were terrible. Circ pacific was good tho. As was the shows. Even tho anytime dining, the restaurant was 5.30pm & 8.15 Dining which made it hard to get to shows. It was my partners Birthday and As I said we made it fun. The adults only area on the back was a great place to sit in the sun, The food was Nice, if you are a man, better to order two mains tho as it would not be enough to feed you. For the price we paid was alright, Good for 1st time cruisers as only can go up! But will look at other options for longer cruises, not P&O Australia Read Less
Sail Date October 2011
My previous cruise was a transatlantic crossing on Queen Mary 2. Friends warned me that a P&O cruise would be different and so I booked and embarked on the cruise with that in mind. This was a last minute booking about 10 days prior ... Read More
My previous cruise was a transatlantic crossing on Queen Mary 2. Friends warned me that a P&O cruise would be different and so I booked and embarked on the cruise with that in mind. This was a last minute booking about 10 days prior to embarkation. There were great deals going that I couldn't pass up and I ended up getting a 14 day cruise to New Zealand for an excellent price (solo passenger). Pleasingly I was upgraded prior to embarkation day from category G to F (still a porthole cabin). The embarkation process at the Brisbane passenger terminal was relaxed and stress free; I didn't have to wait that long before I boarded the ship. My initial opinion was a positive one and I particularly like the three story atrium with 'grand' staircase. I found my cabin with ease and was quite pleased with the size of the room. It was clean with plenty of cupboard space (but strangely nowhere to put the suitcase - which I ended up keeping by the bed) and a relatively spacious bathroom and shower. Bear in mind that I formed this opinion as a solo traveller - I suspect that four people in the same room may not think it so roomy. The steward's name was Stackla and he did a good job throughout the cruise of keeping my room clean. A couple of days I didn't get towels for some strange reason, but overall I thought he did a good job. Stackla was friendly and polite and always made an effort to smile and say hello. I went up on deck for the sail-a-way party and was impressed with the fun atmosphere and the show that the entertainment staff were putting on; it was a fun and pleasant way to start the cruise. I went down to the 'Essentials' shop and purchased a lanyard on which to attach the P&0 swipe card that you use to get into your cabin and pay for things. For some reason P&O passengers wear their swipe cards on these lanyards - practically everyone wears them, even on formal nights. After purchasing my lanyard I went to the Palm Court dining room to book my table for the evening meal. P&O have 'anytime dining' but you must book a table for dinner as they will not guarantee a space unless you do. Breakfast and lunch is open seating and you turn up when you want. I'll now summarize my thoughts on various aspects of the cruise. Dining: The main dining room is called the Palm Court; it has open seating for breakfast and lunch and 'anytime dining' for dinner. You need to make a booking for dinner. The food in the Palm Court is not going to get any 'foodies' excited. It's very basic banquet food with an emphasis on very basic. Think RSL, and then take it down a notch or five. The buffet is called 'Cafe del Sol' and it's located up on deck 12. The food there is perfectly acceptable for a buffet and I had every breakfast and a couple of lunches here. There is outdoor seating on deck 12 looking over the stern and it's quite enjoyable having breakfast out there. For an excellent dining experience go to 'Salt Grill' which is located forward on deck 12. The food here is excellent and I ate all my evening meals here with the exception of the first night and about 3 nights in the middle of the cruise. The menu is extensive and everything I tried was cooked perfectly and was delicious. Service: The first thing I noticed about P&O was the difference between their staff and Cunard's staff when it came to customer service. On Queen Mary 2 every single staff member I passed would politely and professionally acknowledge me. On Pacific Dawn the staff would frequently walk past me without acknowledging me or I would get an unsmiling "hello". The staff in the shops were uniformly uninterested and their attitude didn't enhance the shopping experience. They gave off the impression that they didn't care whether you bought anything or not; perhaps I was inconveniencing them by being there - I don't know. Sadly the poor customer service extended into the Palm Court dining room. This isn't a happy restaurant and I found it unpleasant to eat there. On more than one occasion the waiter/waitress would have the mains sitting on the waiter's station ready to go whilst myself and the other diners at the table were still eating our starters. As soon as you finished your starter they would quickly remove it and place your main course down straightaway. I am not exaggerating about the timeframe. I really do mean STRAIGHT AWAY. There were a number of instances of poor customer service, including one where a waitress yelled at me because I continued to look for my missing sunglasses (I had left them at the lunch table) after she told me that they had not been found at the table. Other passengers I spoke with agreed that the service in the Palm Court was hit-and-miss. Now for the good experiences. The staff in the Salt Grill were exceptional; they made every meal an enjoyable experience. Amey (one of the waiters there) would have to be one of the most friendly and professional waiters I have ever come across. The difference between the Palm Court and the Salt Grill, in terms of the overall dining experience, is like night and day. Other places where the staff managed to crack a smile and exhibit the desire to help you include the Reception desk (thank you Sid for quickly, and with no fuss, fixing a mistake with my account). The lady who manned the Shore Tours desk was also friendly and professional. If you're taking a cruise in the near future then you will be fortunate to experience Rudi (Lady GaGa) and Agnes (Sexy) in the Promenade Bar. These two make the Promenade Bar (or Mix Bar as it's also known) one of the most enjoyable places to be onboard. They were amongst the friendliest and nicest staff onboard. The nicknames are ones they gave themselves and every night they went out of their way to make sure everyone in the Promenade Bar was looked after and was having a great time. Entertainment: The Promenade Bar is also home to Brian Blatz who sings and plays the piano at regular intervals in the evening. He's very friendly, open to requests and is very accomplished at what he does. Trivia is also held in the Promenade Bar and you can have a most enjoyable evening playing trivia, having a few drinks and listening to Brian. The Entertainment staff are very good and I enjoyed all activities I did which they hosted. The Pacific Dancers have regular shows in the International Show Lounge and they are a young, enthusiastic and energetic troupe. Whilst not as polished as the Cunard singers and dancers, they still put on a good show and I enjoyed all the ones I saw. For lectures, the only ones I went to were the Astrological workshops held by guest lecturer Odyle Knight. These were extremely popular, and considering they were held at the same time as Bingo, it was incredible that Odyle still managed to pack out the Promenade Bar. Odyle's lectures were informative, funny and interactive. During one lecture Odyle divided the attendees into their respective star signs and we work-shopped finding our soul-mates, amongst the other attendees; that lecture was hilarious and everyone had a great time. Fitness: The gym is located on deck 2, and although not a huge space, it has all the equipment you'd expect. It can get busy down here so try and avoid peak times or will probably not get a treadmill (only 4). I signed up for Boot Camp (every sea day at 9am) and was really impressed with Hannah the personal trainer who took most of the classes; she was motivating and had a great personality. Additionally, the exercise programs she came up with were diverse and covered both cardiovascular and strength training. Shore Tours: All the P&O shore tours were well organised and worth the money spent. Cruise Critic doesn't list the ports of Napier or Tauranga. At Napier I did the 'Hawkes Bay Wines and Cheeses' tour. This included three wineries and was an enjoyable tour; made more so by the lady bus driver from Napier who was very informative and had a great sense of humour. At Tauranga I did the 'Kiwifruit & Kaituna Jet Boat' tour. The Jet Boat ride is hugely exhilarating and everyone had a fantastic ride; happily it's quite a long jet-boat ride so you don't feel as though it's over before it's begun. The tour of the Kiwifruit farm is interesting, however the afternoon tea was pretty lame( a muffin and tea/coffee). Overall, I enjoyed this cruise and would travel on P&O again. I would, however, do as I did this time and book very late and take advantage of last minute deals. Using the money I saved I would then eat in the Salt Grill every night so as to avoid the Palm Court dining room. P&O isn't as good as Cunard, but that's to be expected as Cunard costs a lot more than P&O. Having said that, P&O staff could, in general, look and act a little more enthused. Regarding the ratings I allocated for service & dining; I have scored P&O low on these two categories as, despite the excellent food & service in the Salt Grill and the excellent service provided by various staff members I've mentioned, the disappointing and unnecessarily low standards in the Palm Court dining room really drag the whole experience down. The Palm Court doesn't need to be as bad as it is and P&O really should do something about it. Read Less
Sail Date November 2011
This was our 6th cruise - we've done four with Princess and this was our second with P&O. We went on the 'Week Fantastique' cruise with some family and friends to celebrate a 50th birthday. Our cabin was a mini-suite ... Read More
This was our 6th cruise - we've done four with Princess and this was our second with P&O. We went on the 'Week Fantastique' cruise with some family and friends to celebrate a 50th birthday. Our cabin was a mini-suite on Aloha Deck (deck 11). Embarkation: We flew to Brisbane the day before the cruise and stayed overnight in the city. On the morning of the cruise we all woke up fit and well and then for some reason my husband was suddenly taken quite violently ill. Of course he had to tick the appropriate box on the health questionnaire, and after a long discussion with the P&O medical staff they decided he could board, but only if he agreed to be quarantined in our cabin until at least that evening when the doctor would come to see him. We agreed to this, and a staff member took us straight through security and customs making sure hubby came into contact with as few people as possible. Although we appreciated the way the P&O medical team dealt with the problem at embarkation, it was a little disconcerting that no-one actually visited that night as promised - we had to wait until I could visit the Medical Centre the next morning to get permission for him to be released from quarantine. This sort of 'not quite great' service was a bit of a hallmark of the whole cruise. Cabin: We stayed in a minisuite and it was really starting to show its age, particularly in the bathroom. On the second day the toilet malfunctioned and leaked - it appeared to be leaking out onto the tiles but it was actually leaking under them. Although people came to look at it immediately, and worked on it a few times during the cruise, the problem was never really fixed, only patched over. Noise - As has been mentioned many times in previous reviews of minisuites, this was a noisy room. At various times we had a herd of elephants stomp over our heads every few minutes for a while - presumably a running group - and during the day and into the evening there was almost always some level of scraping movements of deck chairs overhead. Our cabin was also across the hall from something which made a constant noise along the lines of a loud vacuum cleaner - I think it was the pumps for one of the pools. These noises were always noticeable and although overall it didn't really bother us that much, others who are more sensitive to noise could easily be driven nuts by it. One thing P&O doesn't really mention - since this is a minisuite, it has a bath which is lovely if you like a relaxing bath - and I do! But it could be a real problem if you have mobility issues since it means that to have a shower you need to be agile enough to climb into and out of the bath - quite tricky if the seas are rough. Overall, apart from the issued mentioned above, it was really nice to have the extra room and particularly desktop space that's available in a minisuite. Food: The Cafe del Sol - aka the buffet - can be really crowded, the quality of the cooking varies quite significantly - nothing really bad, just things like overdone or underdone vegetables. Breakfast is fine, good range of choices; lunch and dinner were generally ok. The layout of the buffet was annoying though - basically one single line where you couldn't really pass by the person in front without being rude and so it could take a long time to get through the line. Although this layout looks well organised, I much prefer the Princess idea of a number of separate areas for different sorts of food - it looks less organised but it works better because most people don't want to choose something from every station. The Palm Court restaurant food and choices were quite acceptable although not earth-shatteringly good, and the service is a bit unpredictable - the first night the waiters all seemed inexperienced and actually quite tired, the other few times we ate there, the service was quite good. The food was generally ok until the last night, when it all seemed a little greasy and overcooked. Salt Grill - I can't add any more than what has already been said on many different reviews - divine, worth every cent. Service and food are excellent. Drinks: As usual drinks were quite expensive. Given that it was the tropics in summertime, I was annoyed at how hard it was to get a drink of cold water outside of mealtimes. Because of our experiences with Princess the only coffee we drank was from La Patisserie, and it was fine although the service was patchy. It was almost impossible to get drinks service in the buffet. Entertainment: Shows aren't a big part of the reason that we cruise, but we did see the 'Transformation' show done by the Pacific Cirque and it was excellent! Activities Reasonable range of activities available on board, although personally I'd have preferred more of the 'enrichment' type Internet: My recommendation would be that you don't go on this ship unless you can do without internet access at all for the whole cruise. This is the 6th cruise I have been on, so I'm well aware of how slow ship's internet access can be, but this one takes it to a whole new level of unacceptable. In the internet cafe the PCs are extremely old and slow - in combination with the slow internet access, some websites were simply inaccessible. And, although in theory you can use a WiFi connection on deck 5, 6 or 7, we never managed to get a reliable connection with either of our laptops or with my Samsung Galaxy Tab. P&O seems to use the same 'passenger internet' software as Princess, so the logon pages and process were quite familiar to me, but every time I tried to connect, the logon page that came up was the crew's logon page, not the passenger's one. Unlike the other cruises I've been on, the Pacific Dawn doesn't have a specified staff member whose job it is to help with problems with internet access - you just have to go and talk to the people at the Purser's Desk. And when I did this, basically the person I spoke to treated me like an idiot - first she accused me of deliberately / maliciously trying to connect to the crew's internet instead of the passenger's, then she fiddled with my laptop for a few minutes and presented me with the screen showing the correct page. However, when I asked her what she had done to make it work, she again said it was my fault - this time I was being "impatient" and all I had to do was wait until it worked. This is just ridiculous - I was following the procedure they set out, and their software selects the appropriate connection and displays the logon page. I still have no idea what she thought I was doing wrong, or what she did to get it temporarily right. And in the end it was really only temporary since I lost the connection within minutes and - surprise, surprise - the page that automatically came up for me to logon was AGAIN the crew login page. In the overall scheme of things not a huge drama, but if you came on the cruise absolutely needing a few minutes of internet access every day, specially if you need to use your own laptop, you mightn't be able to get it. Shore Excursions: I only did two excursions - both your standard 'city highlights' tours. In both cases I'd certainly have been better off just taking up one of the private tours that's offered as you walk off the ship - for the time we spent we didn't see a lot in either place, and the level of explanation / commentary offered was okay but not great. Noumea was disappointing - the ship only arrives around 2pm and departs around 11pm, but it's on a day when most shops are shut, so there's no real options for shopping. Lifou was beautiful Port Vila - even just the short time we had to spend in Port Vila was enough to convince me that I'd love to holiday in Vanuatu someday. Disembarkation: Really well organised both onboard and as far as taxis and shuttles were concerned, no problems at all. Summary: If I hadn't cruised with Princess before, I'd have thought that this was a quite acceptable holiday, even with the annoyances mentioned above. However, the bottom line as far as I'm concerned is that P&O doesn't cruise to any destination that Princess or another line doesn't also do, often for a similar or better price and definitely with and overall better experience. Read Less
Sail Date December 2011
Will try and keep this succinct, to the point and as honest as possible. I hope this is appreciated. Embarkation: Was as smooth as always, on in no time. Cabin: Was comfortable and kept spotlessly clean by our fabulous cabin steward ... Read More
Will try and keep this succinct, to the point and as honest as possible. I hope this is appreciated. Embarkation: Was as smooth as always, on in no time. Cabin: Was comfortable and kept spotlessly clean by our fabulous cabin steward who was always smiling and nothing seemed like too much trouble for her. Towel animals every second night. Public areas: Were okay, I guess they were comfortable and clean but they certainly lacked that "wow" factor that I've experienced on every other cruise I've been on including other P&O ships. There did seem like a lack of entertainment spaces on board compared to other ships with the prime location for a great entertainment space wasted as a spa facility. The "Attic" or the nightclub was also very uninspired and boring. Waterfront Food: I used to rave about P&O food but this has definitely gone downhill considerably. The quality of meats and ingredients has clearly declined as a result of cost cutting. For example I had the same scotch fillet I had six months earlier on another P&O ship, yet on the Jewel the actual quality of the cut was so far inferior and not palatable to the original one I had, which I remember to this day because of how nice it was. Buffet food: Other then breakfast it looked unappealing and for the most part tasted the exact same way. Even breakfast was next to impossible to get bacon or toast that wasn't stone cold. La Luna: Definitely not worth the $20 cover charge, plenty of food but it just wasn't that nice. The dining room provided much better food then here. Maybe if you enjoyed Asian cuisine a lot you may enjoy this experience. To be fair the duck was delicious but that was about it. Entertainment: A highlight, once again P&O provided unbeatable entertainment, great shows both production and guest entertainers bar one piano according player who just wasn't my cup of tea. One of the entertainment staff "Basil" loved himself so much he chose to sing every second song of karaoke while passengers were missing out, when karaoke ended about 10 people who signed up missed out because this guy wouldn't stop singing and he was boring to watch, at least the passengers were entertaining! Only flaw in their entertainment. Broken ship!!: Technical problems meant the ship limped from port to port, we had to miss the fjords and Napier because the ships engines were broken and we wouldn't have made it around in time. This seems a rather common occurrence on board Pacific Jewel for technical issues to arise. Drinks: Cocktails have all been hiked by around $3 each drink which considering the dodgy house spirits they use in them now as well, they are heavily overpriced. It definitely reflected on the number of people drinking them in my opinion. What's missing: Afternoon tea axed, fruit or ornamental displays axed, no holding of wine overnight anymore. Overall: We had an enjoyable cruise (of course) it just lacked a lot of the "wow" and that great experience that I have come to expect from cruising. Lets hope this was a one off and P&O get their act together again. Read Less
Sail Date January 2012
This was my second cruise with P & O Australia and my first on the Pacific Dawn, having previously sailed on the Pacific Sun. This was a 3 night comedy cruise embarking from Brisbane. I was a little disappointed with one particular ... Read More
This was my second cruise with P & O Australia and my first on the Pacific Dawn, having previously sailed on the Pacific Sun. This was a 3 night comedy cruise embarking from Brisbane. I was a little disappointed with one particular aspect of this cruise and that was the service. In the three days onboard we never once met our room steward although in saying that, our room was cleaned daily and spotlessly. I can honestly say I didn't see too many smiles from the staff when being served or having our tables cleared. A friendly attitude and smiles were missing big time. I work in hospitality myself and a smile can go a long way. A couple of staff bordered on hostile. I know it was only a 3 night cruise but for my sister-in-law, this was her first cruise and I have told her that in the future if she decides to cruise again with her husband, to actually consider Princess or Royal Caribbean. We loved the Salt Grill and it was well worth the cover charge we paid. Outstanding!!! We ate in the Plantation Buffet and The Waterfront Restaurant. The buffet was your usual standard on cruise ships. The Waterfront was not too bad. Everything else was great from some of the shows we saw to bingo, trivia etc. Embarkation was excellent. Our cabin on Plaza deck was a little noisy but otherwise very good. Good sized shower in comparison to other bigger ships. I have always said and still do that P & O is a good starting out cruise-line. We loved the Pacific Sun and have great memories of our very first cruise on her. Would I sail with P & O again - probably not. Read Less
Sail Date July 2012
We did a 7 day cruise on the Pacific Jewel from Brisbane stopping at Noumea, Mare, and Port Villa. Firstly I will say that this is a relatively cheap cruise compared to other cruise lines and this should be remembered when reviewing. ... Read More
We did a 7 day cruise on the Pacific Jewel from Brisbane stopping at Noumea, Mare, and Port Villa. Firstly I will say that this is a relatively cheap cruise compared to other cruise lines and this should be remembered when reviewing. Embarkation was a bit chaotic with so many people crowded into a small area for processing but once on the ship this was soon forgotten. Disembarking was very well organised with smaller groups exiting in stages. The Pacific Jewel is an older ship and did feel old with not much glitter and shine to it. Most lounge areas were in the centre of the ship with minimal natural lighting so seemed dark. Cabins were a little dated but functional. I was in a wheelchair cabin which was very spacious and suitable for my needs. Dining options were good. At the Plantation buffet food was of a buffet quality. I would recommend booking daily at the Waterfront restaurant for evenings (where the food is of a good step up and of a good quality (again remembering this is not a 5 star cruise). Waterfront breakfast and lunch was excellent. Waiting staff in all restaurant areas throughout the ship were very good. More staff for taking drink orders on deck would have been better as sometimes it was hard to find them and even harder to get to the bar yourself. I thought the entertainment and activities were mediocre. Production shows weren't very good, acrobatics were ok but in the atrium which had limited access/space. I would rather see bigger production shows. I had previous done a cruise on the Pacific Sun 4 years ago and went to shows every night as were so good. This trip only sat though 10 minutes of 3 shows as were poor quality. The stop at Noumea was at 3pm which is a complete waste of time. By the time you disembark the town is only an hour from closing up, It's dark during half of the sightseeing tours. Over all it was a good cruise but not as good as last time and I won't rush back Read Less
Sail Date July 2012
This was our second cruise. It was a food and wine short break only 4 days. We thought it was a great opportunity to try out P&O and see if we like it. It was 16 of us family and friends. We had a fantastic time!!It is realy a party ... Read More
This was our second cruise. It was a food and wine short break only 4 days. We thought it was a great opportunity to try out P&O and see if we like it. It was 16 of us family and friends. We had a fantastic time!!It is realy a party boat! Embarkation was smooth and pleasant (Barangaroo) took around 20 minutes to get on-board. Our room was ready when we got there around 1.30 pm.Rooms are spacious with good size bathroom (but old style) plenty of room to hang n put things away. Clean but could use a little bit of TLC. Sail away party was the best.Bit crowded but was absolutely full of good viber. There are plenty of bars, and a good size theather.I have to say entertaiment was absoultly great! Fantastic! Music everywhere and good programs. The ship is smaller cruise ship therefore evrything is more smaller and not as spacious around the ship as it was on the other cruise ship. Hardly any windows!! The center is only 3 decks high and dark. The pool area n the upper deck walikg track are pretty good. Plenty of things are happening there. Main dinning was good but only because we were with friends. Food would have been just amezing if it was the right temperature. They served very nice food but they were just warmish. Service is very poor in the main restaurant. Waiters are not smilling or making any effort to make u feel special ......they just do their job put the plate infront of you. Personly I found that very hard to comprehend cos on our first cruise was just 4 weeks earlier with a different cruise line, where we were treated like Royalities !:) The buffet is small and crowded most of the times. Food was average there, And yet again the shaking from the ship's propeller. Cocktails were not as good n full of ice! Not as much option to dine around or have a snack after hours. On jewel there is charge for pizza (was very odd). I had a felling that U acctully end up spending more while cruising with this cruise line. Also the back of the ship n sometimes the AFT of tshe ship shakes like........a spring u just pressed down. Constantly shaking!From the ship's propeller . Imagen the vibration of an electric toothbrush.It was annoying very much so. The restaurants are there (back) and the oasis which is a bar with chairs u can just relax......but u can't cos of the shaking. The thing is we had a fantastic time with our friends n relatives. But the 3 nighter was just enough. With friends and family for a good party and a few days I would sail on her again anytime. I would not consider to sail on her again just the two of us or for a longer trip.(Although they have great itineraries.) But would go again with friends and family on a short break like this was anytime because somehow we did have a great time after all. We are cruising soon and I will keep you posted. Thank you for reading   Read Less
Sail Date March 2013
We've been on seven cruises with four different lines and this was disappointing in comparison. Pacific Dawn - 7 nights, Queensland tropical coast. WHAT WE LIKED Staff were obliging, had great English, and were diligent. From ... Read More
We've been on seven cruises with four different lines and this was disappointing in comparison. Pacific Dawn - 7 nights, Queensland tropical coast. WHAT WE LIKED Staff were obliging, had great English, and were diligent. From the cabin stewards through to the cleaning staff, all were thorough and provided great service. The Kid's club staff were lovely. The food in the restaurant was good and Luke Mangan's was great (worth $40 per head). If you want to pay an additional $95 per head, the Chef's Table is fabulous - best experience on the ship. The Cirque de Solei (please excuse spelling) shows were amazing. The Pacific Entertainers provided two excellent shows. Self service laundry is fantastic (particularly with a family of four.) Embarkation and disembarkation, effortless and efficient. The ports were fantastic - particularly Pontoon Reef tour with Quicksilver at Port Douglas. Book directly with tour guide as P&O double your costs for this tour. Same with Skyrail and Kuranda at Cairns. Prebook or hire a taxi and pay when you get there - a third of the price! WHAT WE DIDN'T LIKE About 95% of all on-board entertainment was geared towards selling P&O services and products. Pay, pay, pay. Am not sure what the Cruise Director does besides promote P&O Products. Most adult onboard entertainment which was 'free', was late at night, after 10.30pm. Understand the rationale. No food on offer, so pay, pay, pay, and it encourages drinking all day and night! Being kicked off the outer decks at 5.30pm (sun still shining and seas calm) to be herded into the interior of the ship. The Buffet - DO NOT GO THERE. Worst buffet we have EVER experienced and shuts at 9pm, so for hungry teenagers - who of course missed dinner because they had 'better things to do', by the time 10pm and onwards comes, they are hungry and only alternative is to flash the card and pay, pay, pay. PHOTOS - every nook and cranny was stuffed with photo studios, and every onboard activity was snapped, eating, drinking, walking, talking - you get the picture - ha ha. Photos were expensive - no packages offered, in comparison with other cruises who most certainly have this option. No dining packages, no drinks packages - so pay, pay, pay, for every single thing. Art auction - awful. Cabins, new carpet - good, rest of interior dated, but clean. Kids club. Both boys were at HQ 11-14. They enjoyed the other kids and the staff, but... one air hockey table - no puck by day three. Three only playstations for around 70 kids - easter time. Nothing else on offer in terms of facilities. One ping pong table on pool deck which was shared with every other kids club and adults. Not good - really not good in comparison with other lines. So... in summary. If P&O is your first cruise - I believe you will have a great time, but for those who have something to compare it with, Pacific Dawn will leave you wishing that you had sailed on one of those 'other' lines. We most certainly did! Read Less
Sail Date April 2013
Embarkation was quick & trouble free as we had the help of staff at the terminal for my 86 yr old mum with her wheelie walker. It was unfortunate that we (and others with disabilities) were expected to walk right around the building ... Read More
Embarkation was quick & trouble free as we had the help of staff at the terminal for my 86 yr old mum with her wheelie walker. It was unfortunate that we (and others with disabilities) were expected to walk right around the building past the buses to the mini bus at the back of the carpark for transport to Fisherman's island wharf. Our room was a disability room #8106 which was spacious, well fitted out & clean when we arrived. We were only a few doors from the casino but this was about the only noise we didn't hear. There must have been children in the corridor above as we had a " herd of elephants" coming through the ceiling every time they ran to their cabin. We didn't need to go to the bars on deck 7 as we could hear every word sung by their entertainers at night. There was plenty of food in the buffet & the staff were very quick to offer mum help with her tray. There were many times when most things (including roast potatoes when lamb roast was served) were covered in chilli or other spices. This made it hard for those who cant eat spicy food. It is so easy to provide a sauce to be added to food but impossible to remove it. Having cruised on Sun Princess 18months earlier I find it impossible not to compare the two experiences. The entertainment was a standout difference. The quality & number of choices of both daytime & nightime entertainment on Pacific Dawn were disappointing. The in room TV could have had a movie on it during the day for those who were feeling a bit too seedy to sit on top deck. The same episode of Packed with the Rafters was on every day & 2 years old. There was too much reliance on karaoke & talent quest to provide what the entertainment crew are being paid for. Unfortunately the weather was bad so we had rough seas & strong winds for the 7 days with only a few hours of calm seas. This could not be avoided but P & O could have done a lot more to entertain the passengers who were unable to do what they had paid their money for. We arrived in Noumea 3 hours late which made sightseeing tours a waste of money. There wasn't much provided for those who were unable to use the pools due to the rough seas. As I didn't have children on the cruise I cant comment on the kids clubs but there were a lot of kids with their parents during the day which we didn't see on Princess. Missing out on our days in port was disappointing but safety must come first. We did go to Champagne Bay which was lovely but I waited for over an hour in the queue to return to the ship. The tender boats were operating but not full on each trip. Fortunately all those waiting did so with good humour & we were able to stand in the shade of the huge trees. It would have been difficult on a hot day. Thanks to the help of the staff we had a super easy disembarkation when we arrived in Brisbane even if we were an hour later than our requested time & second last to leave the ship. Mum is pleased that she has faced her fears & survived the cruise ( she has had a fear of boats all her life)but we are both disappointed with the cruise itself. I will cruise again but probably not with P & O. Read Less
Sail Date May 2013
Background Information - We picked this cruise as we were travelling with friends that enjoy a good meal and a glass (or two) of wine. We have cruised before and wanted our friends to catch the bug. Sadly, the fittings and fixtures of this ... Read More
Background Information - We picked this cruise as we were travelling with friends that enjoy a good meal and a glass (or two) of wine. We have cruised before and wanted our friends to catch the bug. Sadly, the fittings and fixtures of this vessel are not in the luxury standard and they were a little disappointed. Ship Information - the ship is not in the luxury class and is showing signs of wear. The staff are friendly and make you cruise as hassle free as possible. Activities - as this was billed as a Food and Wine cruise you had to book early or rush to get good seats for the free activities. The 4 Ingredient ladies were the highlight of the trip. The wine was a sad runner up. With the amount of great Australian wineries and or wine regions this was disappointing. Cabin - the usual - our room steward decorated or door for our anniversary -- nice touch. Dining - the food was O.K not great, but I did not have to cook or wash up, so it was time to relax and chat with friends. Entertainment - the movie under the stars was an experience. A big screen with the stars above - magic.   Read Less
Sail Date June 2013
This was our first cruise. We took our two adult daughters to visit Port Vila, Lifou and the Isle of Pines and were expecting lots of interesting activities, lovely cabins, good food and great service. The good points were the Waterfront ... Read More
This was our first cruise. We took our two adult daughters to visit Port Vila, Lifou and the Isle of Pines and were expecting lots of interesting activities, lovely cabins, good food and great service. The good points were the Waterfront Restaurant with 5 star food and service and attentive, friendly waitstaff. Our waitress remembered our names from the very beginning, no matter where she was working, and was an absolute delight. When one of us was sick, she put together a plate of cheese and biscuits to take back to the cabin. At the end of the cruise, she hugged us all as we said goodbye. She was an absolute asset to P & O, as was the cabin steward and other waiters. The food in the buffet was a bit hit and miss - lovely breakfasts but pretty ordinary food the rest of the day. My rating of 3 for dining is really an average between the Buffet and the Waterfront Restaurant. The evening productions (musical theatre and circus performances) were outstanding and we enjoyed the trivia quizzes, however unfortunately there was very little else of interest and we struggled to 'fill in' the day. There is only so much reading you want to do for 6 sea days! There were very few movies for adults and unless you got there 30 minutes before they started, you couldn't get a seat. Many of the activities cost extra or were talks designed to sell the ship's products or services, such as the spa. How often do you want to listen to what to do about your wrinkles and puffy eyes? This talk seemed to be on every day. If you like gambling at the casino and playing Bingo, that could have occupied a lot of your time but if that's not your thing, then there wasn't much else. Bridge was on at 8am each day and unhosted - so if you turned up and three other people did at that crazy hour, you might have a foursome for bridge. Dancing classes didn't happen for the first few days and then started on the days people were on shore. There were no interesting talks as on other cruises we've heard about, e.g. on the history and culture of the places we were visiting. There seemed to be a big emphasis on making money from the expensive alcohol (apart from the cocktails which were cheaper than bars at home). We spoke to quite a few people who had cruised on that very ship or with other P & O ships and all of them said that the standard of this one was disappointing compared to other cruises. They all said that the number of activities had really reduced, there wasn't enough to do and things that were previously free now cost extra. Some also said the emphasis seemed to be more on drinking alcohol "because that's where they make all their money". The ship was in need of refurbishment in many areas where it looked 'tired' and 'old'. Our cabin, 11150, was a mini-suite with balcony on Deck 11, the highest level of cabin on the highest deck, so the most expensive. Our daughters were in a cabin with window down the passage from us. Although our cabin was a good size with a very comfy bed and good quality linen, the carpets were stained and the tiles in the bathroom were badly cracked. However the greatest problem we had was the noise of the cabin. I can't believe that I just read a review of a cabin on the same deck written in April 2011 complaining of the same noise for the same reason! I wish I'd read it before leaving. Obviously this hasn't been addressed in the last two years. 11150 was under the open deck with pools. Every day and night we heard deck chairs being moved for long periods of time while staff stacked them and put them out, or people dragged tables and chairs around. We mentioned this to Reception but they were completely disinterested. On top of this, we heard all the music from the bands playing on deck which wasn't too bad until one night when the noise was reverberating off our walls and ceiling. Fortunately it stopped at 11.30 pm but not too good with sick members of the family. It appears that the ceiling wasn't insulated at all. We also had an excessive, odd noise in the air conditioning for about 2 days and one night: the incessant 'beeping' overnight prevented sleep altogether. Fortunately it righted itself and the maintenance staff did investigate. The cabin also creaked and groaned all night with the swell! Our daughters' cabin further up the passage (11196) had no noise from the deck above (they were under the restaurants) but the air conditioning fan appeared to be on 'high' for the entire cruise. They were told that all the cabins had air conditioning like that, which obviously wasn't true. We spoke to several other passengers who had lovely quiet cabins and normal air conditioning in lower decks and those who were experienced cruisers told us never to stay on the top deck. What a shame, considering it was also the most expensive. We also found it difficult to get a refund for a shore tour when one of our daughters was too sick with a virus to get out of bed for an entire day. We were told we couldn't get it without taking her to the doctor on board and that person agreeing that she was sick enough not to go. She didn't need a costly medical consultation, but just needed to sleep. We had given 3 hours' notice that she would not be going but the inflexibility and lack of concern of the Reception staff was unbelievable! It was such a shame to have these negative experiences and we would never sail on the Pacific Jewel again or even with P & O. Fortunately the good points I mentioned above are things we will always remember happily but the negatives will stick with us too.   Read Less
Sail Date July 2013
30 years ago, I went on my first cruise with P&O. Was fantastic. There was not very many extras. You could get pizza up till 1 or 2 in the morning for free.Booze was cheap($1.30 for mixed spirit) you didn't need a passport to go ... Read More
30 years ago, I went on my first cruise with P&O. Was fantastic. There was not very many extras. You could get pizza up till 1 or 2 in the morning for free.Booze was cheap($1.30 for mixed spirit) you didn't need a passport to go to the Islands and you could bring your duty free drinks into your cabin.How things have changed... Now its all about how much money can they(P&O) get you to spend. There is a price on everything, food that is not served during meal times and during meal times if you want something special. You pay. It's hot and you want an ice-cream, you pay. Drinks are expensive(300ml bottle of Smirnoff Ice $8.50) , makes it hard to relax with a few when all the time you are wondering how much have I spent?? There is an Art auction...Why??? So that you spend more money with them, never been on holidays and thought, I must buy a piece of art??? Photos taken by the staff are expensive(about $30). The tours are ridiculously expensive. We did our own thing in Vila and got a great deal from the locals and saw things that not many people saw( a place called the Blue Lagoon). Then there is the Beauty Spa... Wow!! There you definitely pay. The worst thing was the promo stuff they put in your door every day. Come and see us and we will get rid of those puffy eyes(for a price). Come and visit this specialist and he will make you look younger, get your teeth whitened as a couple(for a BIG price).I'm on holidays I don't really want anyone telling me how old I look or how yellow my teeth are. Ahhh!!! Enough!!! You get the picture... it just keeps going on and on. One more catch... The ship is totally cashless... you get a card that you swipe for all your purchases, so lookout!!! Its very easy(the total you spend) to let it get away from you. The Islands were beautiful, the people were friendly and the scenery is memorable. And the water and beaches fantastic. For those about to go, do yourself a favor and buy some snorkelling gear before you go. We bought some for $25, on the boat you hire it for $50 and the stuff is of poor quality. Our $25 spend was ten times better than the stuff on board,and we get to keep it. Bottom line... We enjoyed our holiday... would we go on a cruise again?? Yes!! Would we go with P&O again??? Probably not. Read Less
Sail Date November 2013
The P&O Pacific Jewel was our first cruise and we chose this ship as we really didn't know any better at the time and this South Pacific cruise was cheaper than most. There were no issues with embarkation, the room was ready when ... Read More
The P&O Pacific Jewel was our first cruise and we chose this ship as we really didn't know any better at the time and this South Pacific cruise was cheaper than most. There were no issues with embarkation, the room was ready when we boarded and we had a lovely guest services attendant. The ship and cabin was in good shape and the mini suite we booked was roomy enough to accommodate 3 adults comfortably. My only gripe with the cabin was the noise from the deck chairs just above us. The buffet dining did have a good variety and I think they tried to mix it up but there was always a massive line to get some food and we often felt like we were in line in a cafeteria. The quality of the food at the buffet and a la carte was pretty average and at least a few mains on the a la carte menu was the same as the buffet but plated which wasn't exciting. The weather started turning as soon as we left Sydney so we experienced some rough seas and you could definitely feel it. Nonetheless, I think we all got used to it and it bothered us less as the days went on. We visited Isle of Pines, Lifou and Vanuatu and the best was definitely Isle of Pines. We booked a shore excursion but in hindsight, just spending a day at the beautiful beach would have been plenty. I would probably never go on the P&O again purely because there are so many other wonderful ships and destinations to experience. The next cruise we did was on the Celebrity Solstice and it was truly a world of difference. Read Less
Sail Date December 2013
Firstly, I'd like to say that myself and my partner (both 26) were travelling on this 14-day tour of the south pacific islands for our honeymoon. As a bit of background we both enjoy music (playing and listening), theatre shows, ... Read More
Firstly, I'd like to say that myself and my partner (both 26) were travelling on this 14-day tour of the south pacific islands for our honeymoon. As a bit of background we both enjoy music (playing and listening), theatre shows, dancing, and partying as well as relaxing with a good book. So we thought this cruise would provide the perfect honeymoon as a mixture of relaxation, beach fun, musical and theatre entertainment and some partying too. Ship: Pacific Jewel Cabin No: 11212 Cruise: 14-days around pacific islands - Fiji, Vanuatu, New Caledonia Well it provided the beach fun and relaxation.... but thats about it. I'll elaborate more on the reasons why and what we did and didn't like about it later on. The main reason for writing this review is to inform others on what you will actually get on this cruise as we were very disappointed with the on-board entertainment and would, as a result, never cruise with P&O again and would NOT recommend it to honeymooners, 20-30 year olds, or anyone wanting to be entertained on board. Sea days (6 in total) were boring... which is a lot of time to be bored on what isn't a cheap holiday. Definitely a cruise for the lazy or those who literally want to do nothing when on ship... this may be suitable for some but was unacceptable to us. As I said we were on honeymoon. I booked it myself through the P&O website and was vigilant for anywhere I could use to let them know that it was our honeymoon, I had heard that on other cruises they would make you feel special, which I wanted for my new wife as she deserves it, and had also heard they would have a 'honeymooners club' with get-togethers on ship for all those on honeymoon - sounds good, right?. Finished booking... nowhere did it ask for additional information or special circumstances. Ok maybe I'd have an opportunity later. Forgot about it until less than a week before the wedding and my mother-in-law asked if I had let them know that it was our honeymoon. I had not... dammit! So she called and emailed P&O about it - they said "unfortunately we need to be informed at least 8 days prior to departure". We asked if there was anything that could be done - P&Os response "no"..... Right, well a little effort would have been appreciated but ok. So I decided to just let our room steward know on arrival to our room after embarkation. We let him know that we were on honeymoon, he congratulated us with smiles and enthusiasm (which was nice) and put some balloons and a sign up on our door to show it was our honeymoon..... that was the extent of 'special attention' given to us by P&O. Now I never expect special attention for anything but this was our honeymoon! Pretty disappointing - they didn't even organise a catch-up for other honeymooners despite seeing at least 5 other 'honeymoon' signs on other doors during walks around the ship. Moving on - we were originally booked in for an outside cabin located midship on level 9 (we picked it specifically) and asked NOT to be upgraded. Somehow about a week before the cruise we were informed of an 'upgrade' to deck 11, one cabin from the back of the ship.... definitely NOT an upgrade. but the midship cabins are easier to sell so they 'upgrade passengers from those to accommodate last minute sales. Not happy but didn't complain as it was 1 week away and we didn't have time to think about it with our wedding coming up. We were in room 11212 and ended up wit 'restricted view' out the window. Luckily for us we didn't have the 'chair scraping' issue that other cabins on deck 11 seem to have as we did not have any area of useable deck above us so for that reason it was quite good. It was also very close to the plantation restaurant (deck 12 directly above) and the oasis bar (below on deck 10). Cabin was clean and the cabin steward was very nice. On three occasions (over 14 days) we received towels in the shape of different animals. After only being on the ship a few hours it was clear that the average age of passengers on this cruise would be around 60! Also, putting it as delicately as possible and really trying not to offend anyone... a very large percentage of the passengers would be classed as obese! Whilst this is fine and has nothing to do with us it did, without exaggeration make navigating hallways and elevators very difficult. This is not a reflection on P&O as its not something anyone can help but it is something to consider! It could be very uncomfortable at times as we were the ones expected to get out of their way. Now you may think I have been quite negative so far but as reviews are generally viewed to get a sense of the negatives associated with the topic I will mainly focus on those and mostly summarise the positives at the end. The embarkation process was fast and easy, welcoming onto the ship was good, all the stewards, waiters, bartenders etc were very friendly and always helpful. The layout of the ship wasn't bad. The decor was simple, nothing opulent, and the common areas seemed a little cramped. The top deck consisted of a single common area with 2x small pools, 2x 6 person spas (for 1500+ passengers), a bar and 100+ lounge chairs with a balcony on the deck above overlooking this area. Food on board was either at the main buffet (Plantation restaurant), Waterfront restaurant (no charge), Salt Grill ($50pp) or La Luna ($40pp) as well as a cafe and a grill place for pizza, chips or anything deep fried. Buffet was reasonable. Food was very similar each day with small changes in variety of food supplied. Pre-made salads and baguettes/sandwiches weren't very nice at all. Had heard they do seafood buffets during the cruise - not once was this provided, which was disappointing. Some of the hot food was ok and was happy to try most things for lunch. Breakfast food was better than what was supplied for lunch or dinner. After 2 days of buffet food we ate at the Waterfront every day for lunch and dinner. Service at the waterfront restaurant was very good but was highly dependant on the waiter that you were allocated - we were very lucky. Ours were very friendly and between dinner courses would do magic tricks, tell us riddles or jokes, or made us intricate objects/animals out of napkins! The food was quite good considering there was no charge and we always got 3 courses, and sometimes extras if we were particularly hungry and asked them. We didn't eat in Salt Grill or La Luna so I can't comment on their service or quality. Food in the cafe or pizza place cost extra and were reasonable. Cocktails were very well priced at $9.50! We liked going out to the oasis bar on deck 10 and relaxing on the lounges with a pina colada! :) Considering the next topic this was about all there was to do during sea days. Entertainment - now this is a very important aspect of a cruise considering we spent 6 full days at sea, not to mention being at sea every night. So as far as we were concerned there needed to be enough entertainment to keep us interested and of good quality. We were extremely disappointed with most aspects of entertainment. When looking at the 'Pacific Daily', which is the daily schedule of activities, it would seem that there is a lot to do... but on closer inspection we found it hard to find 2 things per day to go to. We were MOST DISAPPOINTED with the quality of the musical theatre productions on board. The pacific entertainers (the dancers and singers on board) were absolutely terrible, we get better entertainment from our local scout groups annual performance - which is really saying something. The singing was average at best and the acting and dancing was uninspiring. We usually enjoy all forms of musical and theatre entertainment, so it might sound like we're being picky, but these performances were terrible and each night less and less passengers came to them. We only continued to go out of sheer boredom - it was either go to that or go to bed (at 9:30). The on-deck parties (I think there were 3) were an absolute joke. The pacific entertainers were unenthusiastic and failed to really interact with the crowd, seeming bored with being there at all. Rather than trying to improve the feel of the party they seemed resigned to the fact it was losing momentum (at 10pm). Bands on board were talented but failed to judge the crowd well and played the wrong songs at the wrong times - for party music they failed to get the crowd going. Now in all honesty this could have been due to the fact that 80% of the cruise passengers seemed to be over 60 years of age. Having said that P&O still should have made an effort for those who did want to say up until past 10 and enjoy some night time activities. Sigh... very lame. Dance classes - 2x salsa and 1x jive. Hardly extensive. Lots of bingo, at least once per day. Karaoke heats every day. Casino open most of the time. These seemed like the extent of regular activities- none of which i was interested in... sigh. During Sea days I did enjoy some of the on board 'adventure' activities (extra costs) including rock climbing up the rear funnel. These activities cost between $20 and $60 per turn but can be purchased as a package if you think you will use it often. To cut this review short and summarise: - Entertainment => Poor - Food => Reasonable - Service => Excellent - Ports => Great Not recommended for anyone under 30 or maybe even 40. Even young families may find the on-board activities lacking. Most activities have additional charges and they are NOT cheap. Even the pensioners we talked to on the ship were disappointed and the entertainment seemed to be directed towards them.   Read Less
Sail Date February 2014
My husband and I booked this cruise as a last minute trip as it was the only one that fit our time frame. We have previously cruised with Princess and had a little bit of trepidation about going P&O. Embarkment - Getting to White Bay ... Read More
My husband and I booked this cruise as a last minute trip as it was the only one that fit our time frame. We have previously cruised with Princess and had a little bit of trepidation about going P&O. Embarkment - Getting to White Bay was easy, we were met at the airport by the P&O shuttle staff. We arrived at White Bay at about 11.30am and were on board by noon which was fantastic. First impressions of the ship were okay, it's much smaller than the Sea Princess and not as visually attractive on first entering the atrium. Cabin - We had cabin 10244 and decided to go and check out our room straight away. It was better than we were expecting and found it more spacious than the Sea Princess and with a better layout. I was disappointed with the balcony - it was a whole cut into the ship so if you were sitting out there was not a chance of seeing any water. Bed was reasonably comfortable, found the pillows much to soft for our liking. The bathroom was fine also, shower was spacious and good water pressure. Ship - As mentioned we found it smaller than we were expecting and a bit of a poor layout. One of the biggest annoyances I had was the top deck and the lack of seating. There was an over proportinate amount of chairs allocated to smokers which was frustrating. There was also a lack of pools and spas. The pools were absolutely freezing, and one of the spas was cold as well. The ship felt a little tired and outdated, particularly the Marquee - I found the layout ridiculous in this venue, and the seats hugely uncomfortable. We did enjoy the dome area and found it quite a comfortable spot to relax in with the a drink. Food - Overall, I was disappointed with the food. The Plantation (buffet) was awful, it was all cold and stodgy and not at all appealing. The Grill was another disappointment, and paying for pizza an odd notion. We had lunch at the Salt Grill and was thrilled with our meals - well worth the money. The Waterfront was hit and miss, I had two meals I couldn't eat, and the rest was average (but far better alternative than the buffet). Loved the New Zealand ice cream, just a shame it was $5 a scoop. Entertainment - The shows and performances was something that I thought P&O really excelled at over Princess. I loved the acrobatic shows, we also had a few guest comedians which were quite funny. Enjoyed Bingo, sadly I didn't win, but I can't hold that against them. There wasn't much to do during the day unless you enjoyed drinking games. Another thing I missed on the Jewel was MUTS - on the Jewel it felt like the top deck was allocated for the parties etc etc. Moreton Island - Long tender ride, which was rough. I would hate to do it during winter. Overall the island was nice, but nothing we haven't seen before. It was good to have a port though so it wasn't just a cruise to nowhere. I went on the eco marine tour, which was okay and we saw a few sea creatures and the price was reasonable. Hubby did the ATV tour and said it was very basic and he was rather bored. Overall impressions - we enjoyed our cruise and made the most of what was on offer. Don't go on expecting the world and just enjoy yourself. We probably won't cruise P&O again as it wasn't really what we were after. Read Less
Sail Date March 2014
I had never cruised before so was unsure of how I would like it but after hearing from friends who have cruised and hours of YouTube/google etc. etc. I was expecting quite the holiday Travelling with my partner – this is us Me late ... Read More
I had never cruised before so was unsure of how I would like it but after hearing from friends who have cruised and hours of YouTube/google etc. etc. I was expecting quite the holiday Travelling with my partner – this is us Me late 40’s – partner 70 - we have been in a relationship for 21yrs Middle class, we work hard to get and do nice things This is our once a year big holiday My before cruising expectation was of an endless orgy of food, fun and visiting idyllic paradises. Not all of the following can be contributed to the company/ship but are just part of the overall experience. Firstly before even leaving we experienced an issue with our account being paid by another person/s in Nov 2013 which you think ok surely P and O can just remove the payment to let us get on with what we needed to do, nope. I was told they can only leave it on there til the actual payer was found. I after several phone calls insisted on them taking off the payment, I was assured this would happen 2 days later (New Year’s Eve 2013) we received a cheque for the excess amount (our cruise was nearly paid off when this happened) We banked the cheque (won’t go into detail on the phone calls, promises promises etc. etc.) and then only by me calling them found out they removed the full amount (Jan 2014) that was incorrectly credited to our account and we had 7 days to pay our balance or our cruise could be cancelled due to non-payment, nice work “customer service” – imagine me rolling my eyes sarcastically. Ok so payment made – ready for cruise We arrive and the line is huge but being priority check in (booked a min suite ) made it easier although having outgoing cards to fill in with the other forms would have made things a bit smoother. So on we go Suite was nice, large and well set out, plenty of hanging and drawers. Balcony was smaller and scrappier than I imagined ( paint on paint , plastic flooring was dirty and had corners sticking up, two basic chairs and table ) but was one of the best parts of the cruise due to being able to just sit outside quietly looking at the ocean or watching us enter or leave the islands. The only real issue with the room was the bathroom, the shower head is set so it goes across the bath now down the length of it so between the wall the head is mounted and the wall that divides the basins is only the width of the bath which was ok but not really enough room to wash in/under, if it was facing down the length of the bath is would have made so much difference. Being on the 11th deck the above 12th and open deck allowed for some noise but not enough to worry us too much. A little exploring and we found the ship to look quite old and not as “flashy” as one may think a cruise ship would be but it had some nice features. As we hadn’t eaten we decided to go to the buffet for a quick bite before the sail away party. Here’s where one of my expectations gets a reality slap in the face, the food was atrocious, harsh but fair I believe. The lunch offer was less than expected and the quality to match. If I was to say it was worse than the worst buffet/RSL I have ever eaten at it would be too complimentary. This is an overall of the lunches and dinners we experienced at the “buffet” Breakfast –bacon , eggs, sausages and toast ( there were cereals / fruit and Danishes ) so all pretty standard and ok – but for god sakes P and O get some juice glasses instead of expecting a shot glass of oj or apply juice to be enough -Biggest complaint – crap coffee, Nescafé machine that I tried once and it was like drinking warm brown water. -breakfast also allowed you to get food from the grill, bacon/egg rolls etc. so again breakfast was pretty standard but acceptable. Lunch – Lunch also allowed you to access the grill for burgers/chips/sausages -Both breakfast and lunch at the grill section were at no cost- The lunch buffet offered 2 types of rolls I tried a few and ended up removing the ingredients and filling it with hot chips -other offerings were basically the same as I am about to describe in the dinner buffet section, aargh the anticipation must be killing you ; ) Dinner (or tea as we say in S.A) Given a tray its then an offering potato of some description, the next meat ( stewed mostly ), some over sauced (mostly cold ) fish, the obligatory offering of veg and some meat carved, rice, glass noodly chow mein number. There was a cold option, 2 meats and 2 salads with bowls of chopped food ready to be made into a salad with an over mayoed potato or pasta salad just for a laugh. The bread rolls were great and the little desserts nice but no ice cream in sight -the grill also suddenly became fine dining and cost extra at night as well??????? Same stuff but now cost????? -Unimpressed with the buffet offerings we did go to the restaurant ( the included one ) and it was a reasonable 3 course meal but again nothing that I thought “ hey I must rave about that when I get home “ Service in both areas was great and tables cleared quickly We did try out the pay for restaurants Salt Grill – lovely meal, my partner’s steak was not quite to his liking and there was no hesitation from the staff to replace it without question, all my food was fantastic, great food and staff La Luna – we went when the menu was Chinese (didn’t end up trying the Thai the following week) and the food was also lovely with service to match. -Lol, sorry just remembered, we thought we may get room service one evening (at full price of course) Pizza, can of solo and some wedges please – here you are some sloppy limp watery round piece of dough with a hint of toppings and to match some cold un crisp wedges – wedges were replaced but pizza was rolled up like wraps and consumed – at least the can of solo was cold -one day we ordered a bucket of prawns on the open deck (for a price of course) and I must say they were very tasty prawns -you know you hear about how fantastic the food is, how fat you will be when you come home, there’s always something to eat, free this, free that Well I am here to say if you travel on the Pacific Jewel you won’t find that, you won’t starve but don’t expect a culinary experience of any description. Ok that’s the food out of the way, thank god, my first meal when I got home was a pizza from Saints Pizza Henley Beach (08) 8235 1099 Love these guys Entertainment – The puppet comedian was a riot and I only caught a couple of other shows which were good. The seating was horrid, if you didn’t get a seat closer to the front you had to sit on some cloth covered bench which was the worst, except for maybe the casino pokies machine stools. Also the tables or chairs were bolted down so moved around on the wooden floor to easily. We did go to bingo a couple of times and the bingo caller was funny. We did go to most of the bars and all were comfy but the overall feel of the ship is old and no matter how much new lighting they put in it was still old. The first time I ordered a pint of my favourite beer ( after a hot sweaty walk around Port Vila markets ) the keg ran out , I was told it may take up to 20 minutes to change which I found strange. I never found out if they changed it or not The Mix cocktail bar, slightly more expensive but worth it, made great cocktails but was really just a bar in the middle of the deck with a few seats, not really a bar as such?? The staff were very friendly, as expected as that’s what their job is, twice staff went over and above what they should do and it was nice as I kinda believed they actually did want to help and not just do what they were told to. The islands we visited were nice and the tour I did was fun but I cant say I would want to visit them again soon as it would be much of the same (for what we wanted to do on each one). The amount of money we paid for this trip I really expected more. I would cruise again but not on P and O. Sad as the pre cruise set up is better than others I have investigated, can pre pay $ and spa treatments, flights and transfers, will allow you to change the cruise if one comes up cheaper or they decrease the price of the one you chose but sadly the cruising bit fell short. I did enjoy the cruise and there were some really good points, sadly it’s only the negative ones that seem to linger after it’s all over. I am sure there would be plenty of people who will think differently and that’s ok we all have an opinion, this is mine.   Read Less
Sail Date March 2014
This was my first "real" Cruise. My only other experience of onboard life was a rhine river cruise with Avalon Cruises in Germany . My Partner is a previous "Fairstar" Cruiser ... and so our review begins... Occupying ... Read More
This was my first "real" Cruise. My only other experience of onboard life was a rhine river cruise with Avalon Cruises in Germany . My Partner is a previous "Fairstar" Cruiser ... and so our review begins... Occupying a Mini-Suite on deck 11, gave us priority boarding which commenced at 10am.We found our cabin reasonably sized with a good bed, small fridge and adequate bathroom, though small. On first attempt the toilet failed to function but a quick call to our Steward ,Peter, soon had it sucking its little heart out. From the outset you notice that P&O Australia, has an Italian captain ( As an Italian build boat, maybe the drivers manual is in Italian?)and a mix of Italian/Brit officers. Stewards , waiters and deck staff are of various darker persuasions and a good command of English is often not present. Not a good start for an Australian ported flagship line. I had previously commented to my partner that PD appears more like a floating Butlin's holiday camp ( seems another critic has formed the same opinion also) Meals taken in the Plantation saw long queues, not so overly hot "hot food" but a good selection overall. It was most interesting to see how many ways the cook could recycle pork over a number of meals.. No icecream with your desert, but you can buy one... Often there was insufficient seating available which was also caused by the herd occupying tables and "saving" seats when they had not yet obtained their meal.... Think chowing down in Cole's Cafeteria, no classy buffet here folks !. The evening meal was available in the Waterfront restaurant in two sittings, the second, at 8pm did not always gel with the entertainment program. The shows in the Marquee were well produced, presented and entertaining as was the Bingo ( and good luck to the lady walking of with the $7,100 jackpot) If you have read the blurb, you will know the PD is 23 years old, and looks it. While the crew maintain passenger facing areas in a clean presentable manner it is not hard to see the boats fittings are tired. Some salt stained glass uncleaned to the point of being opaque, not that much attention to the maintenance of rust. On Day 2, we noted that our balcony had a small length of plastic "Caution " tape tied on.. Day 3 or so , saw a "manager" contact us to arrange access for the ships welder to repair one of our rails that was completely rusted through. Another area on the promenade deck had a smaller broken capstan, with the metal conduit rusted away fully in a number of places leaving the electrical? cable exposed to the elements fixed with an extra layer of paint. ( I have photos) Now if you think that your fare is good value, that's room and board only . These people have the marketing machine down to a fine art. Bottle of water in your cabin?- Pay, No icecream fro your desert - you can buy one- Pay, want to go on a tour of the kitchen and engine controls? -Pay. Now I'm not a fan of Nescafe coffee, but the coffee machine makes it taste disgusting - but you can buy a nice coffee from a Barista-Pay. Yes its relaxing, yes there is a good selection of shore tours at varying prices.... But PD is a tired old tub.. The Dep. Cruise director mentioned new ships coming to P&O, maybe the PD can find a new role as an artificial reef. Cruise again?... have to think twice. Better still, go to Germany and cruise the Rhine   Read Less
Sail Date May 2014
We arrived at the port to find what must have been every one of the 2000 passengers waiting to board the ship so embarkation was the longest we have ever waited considering we have done 8 cruises previously. Many aspects of the cruise did ... Read More
We arrived at the port to find what must have been every one of the 2000 passengers waiting to board the ship so embarkation was the longest we have ever waited considering we have done 8 cruises previously. Many aspects of the cruise did not live up to our expectations. We used the Plantation buffet rarely as it was always so crowded it could be hard to find a seat once you had your tray of food. Waterfront was the a la carte restaurant where you could choose starter, entree, main and sweet. At dinner There was a menu that remained the same throughout the cruise and one that changed daily. As the standard was a bit hit and miss maybe they should concentrate on quality rather than quantity. Some items we received were just Luke warm, some were rather bland while others were very good. Ther was a distinct lack of any good seafood. We usually used the Plantation for breakfast and lunch. The eggs benedict at breakfast were delicious. We have always previously had afternoon tea and late night buffets included in the cruise cost. On Pacific Dawn if you wanted food outside the breakfast lunch and dinner times it was extra. If you found a beer or drink you liked they were not always available in all the bars. Prices for the beers varied considerably as there was canned, bottled and draught. Cocktails started at $9.90. A gin and tonic was $6.90 The New Zealand ice cream was delicious and you got a massive scoop for $5 or a sundae for $9.90. I loved the hokey pokey. The entertainment team tried their best but it wasn't that good. However we have to realise this cruise has many youngsters on so we did find the shows a bit basic and the pirate show was especially childish. If you go to Anthony's cruise long trivia it is mainly music and film gathered from the music and films he likes so bear in mind that he is 25. And if you endure each night do not expect the amazing prize he promises to be much. He is however a charming young man with a wonderful giggle. We had an inside cabin on deck 9 which was perfectly adequate with lots of wardrobe space and a big shower with lashings of hot water - do take your own shampoo as that which is provided is rather harsh. Our cabin steward Lorence was a delight and often left us a towel animal. The destinations were Port Vila, Pentecost, Luganville, Wala, Mystery Island and Isle of Pines. The ones we got to were great apart from the downpours in Port Vila but we begged a bin liner off Lorence and poked our heads through the top as raincoats. Unfortunately we were unable to get to Pentecost and Mystery Island due to high winds and rough seas and the dive on SS President Coolidge was cancelled for the same reason. Overall I think P&O are cutting down on quality. They have increased passenger numbers by 500 and reduced crew by 200 so standards are bound to fall.   Read Less
Sail Date May 2014
Firstly- we don't expect more than 3 star from P&O, you get what you pay for and we love our fun cruises on them. This was a short break weekend away cheaper than going to the city and a show for 2 nights for us so we loved the ... Read More
Firstly- we don't expect more than 3 star from P&O, you get what you pay for and we love our fun cruises on them. This was a short break weekend away cheaper than going to the city and a show for 2 nights for us so we loved the pricing. Good- 1. Andrew with our pick up shuttle at airport, despite major airport disruptions due to a power out affecting a whole terminal in Sydney, he got us together, arranged a special bus, entertained us on the way to the dock and got us through the priority line due to delays, 12 minutes from unloading to on the ship, a record. He needs to be snapped up for customer relations on board guys, really. Was upgraded 5 decks from 5 to 10- very nice we thought, the Ocean View cabins on deck 10 are set up with the bed under the window so you cannot go up and look out from close, view on water below therefore non-existant, cabins are otherwise identical. Jewel- since we have previously only been on the Pacific Dawn (3 times), we did notice improvements in Jewel even though she is virtually identical, these include increased width on upper deck ' track' so much less crowded on the sailaway. More reliance on live music and entertainment on top deck not just the 'big screen' which was really nice. In fact the live music through the ship was good and not ear chrashingly loud so good one there P&O. Liked the guest performer, Excellent room steward who literally 'hunted up' new pillows for us after the first night. Loved Connections, removing the outside walls and having a bigger area well set up, it was the place to be and had good wait service as well. Not Good I can see what they are trying to do with the buffet set up, problem is that all lines 'meet' in the middle with nowhere to go so causes a congestion. Also people at the bar hold up people trying to move around food, bar needs to move away. And talking bar- service was next to non-existant. Everywhere except Connections we had to go to the bar to get a drink or even a coffee, and when you did, had to wait on inter-crew conversations to finish before they would notice you standing there. Pillows- we both had almost no sleep and headaches first night from pillows, just terrible flat hard things all the same. Reception were not interested in arranging new ones, our room steward had to go looking, took him hours but he managed to get us 2 from somewhere- one shaped memory foam and 1 higher padded. Art- poor poor poor, variety, quality, pricing all well below par and the staff were abysmal. Dawn eats Jewel in this respect. Turn down service had gone since last Voyage (Oct 13), only 1 room tidy a day. Sorry but the lights turned down low, bed turned down etc when we come back at night may be small but it is a highlight of cruising for us, we hated not having it. All in all we had a good time, but could well be our last P&O unless the new ships are an upgrade since our next trip is on Cerlebrity and may be hard to go back afterwards, especially with P&O seeming to be 'slipping' still? Read Less
Sail Date June 2014
This will be our 4 cruise (3 with P&O Australia) in 4 years.  We embarked in Brisbane for a 4 day cruise to Airlie Beach and back. Embarkation was slick, but a little late starting at 13:00. We had a deck 11 balcony room that was will ... Read More
This will be our 4 cruise (3 with P&O Australia) in 4 years.  We embarked in Brisbane for a 4 day cruise to Airlie Beach and back. Embarkation was slick, but a little late starting at 13:00. We had a deck 11 balcony room that was will presented. Our cabin attendant was very nice and very efficient, with the room service finished while we were at breakfast each day. Entertainment was OK but not great. The nightly shows were pretty wooden in presentation with the exception of Peter Burn (Neil Diamond tribute act) who was very professional. Staff were great and could not do enough for you. Airlie Beach is a nice little port. Tender trip takes about 15 mins. These is a $5 return bus that takes you on a 5 min trip to some typical tourist-trap markets just past the main street. It is actually a nice 10 min walk around a shore-front board walk between the port main street. We were lucky because we had a large comfortable and air conditioned motor catamaran to tender us back to ship. While the buffet food was not bad, it was not good either. Over the past 4 years, there has been a gradual falling off of quality of the food on P&O Australia. A few years ago, soft-drink was complementary, now its charged. (Water, Tea and hideous coffee is free). There was no seafood (prawns) served on the buffet, whic used to be the case. The "carve to order" roast used to be beef, turkey or baked ham. Now they are serving meatloaf . . . really meatloaf. All of the proteins (meats) were dry and cooked to death. I understand that food safety has to be considered, but everything was served overcooked. Just to prove it can be done, there was some beer battered bassa (fish) that was served absolutely perfectly cooked, light and flaking. Standards have fall off. Food served in the dining room was OK. Service is very good . . . everywhere. Disembarkation was programmed about a hour earlier than our previous cruises which necessitated an uncomfortably early start to the day. They wanted all passengers our of their room by 07:00 and off the boat by 09:00. We were scheduled to disembark at 06:30 and we were not the earliest. As it turned out the boat was a hour late docking, so the lounges were packed with people standing around waiting to disembark. Not a cheery end to the cruise. Overall, it was a pleasant 4 days, but I think I think I will need some convincing that the quality and standard of the food has improved before I return to P&O Australia. Read Less
Sail Date August 2014
This was our first cruise with PO Australia and more than likely the last. The cruise was to a newer destination being PNG, with stops at Alotou, Kitava, Rabaul, Doini and Kativa. Plus some scenic cruising. This ship is old and shows the ... Read More
This was our first cruise with PO Australia and more than likely the last. The cruise was to a newer destination being PNG, with stops at Alotou, Kitava, Rabaul, Doini and Kativa. Plus some scenic cruising. This ship is old and shows the signs of it age. The Positives, 1. The Cabin was larger than other cabins we have stay in. 2. The Staff were very hard working especially the Captain S. Avera 3. There were a multiple of actives to do both day and night (but most of these cost extra) 4. The destinations were outstanding a mixture of towns and Islands for snorkelling. 5. The Tenders worked well 6. The care of all passengers was taken into consideration The Let-Downs 1. Carpets in many areas was old, coming up and needed updating 2. There were lifts on board that were broken and moving in-between floors was long, hence going down floors was done by the stairs. 3. There were many meals not served up hot 4. There was a cost for so many of the extra activates and a constant push to up sell. A lot of services are part of the cruise with other lines, but it was always hand in pocket on board. 5. The non existence of fixed dining times cause many problems and queues 6. The Buffet (Plantation) was appalling set out. Like the old school canteen wait in line and slide your board around the circuit. No Island service areas. The Pacific Dawn has served her time and cruising has come along way since she was built.   Read Less
Sail Date November 2014
Pacific dawn. The first ship i have ever sailed on so in all fairness can not say how it compares with other ships. However if you are prone to seasickness do not travel in december to the pacific...very rough seas on departure out of ... Read More
Pacific dawn. The first ship i have ever sailed on so in all fairness can not say how it compares with other ships. However if you are prone to seasickness do not travel in december to the pacific...very rough seas on departure out of brisbane and return into brisbane. I spent 2 days out of 7 ill along with many other passengers... As i am a smoker do not chose this ship as the ship is not smoker friendly.. there are only 2 areas to smoke and very difficult to access especially in bad weather. regardless of hoW much money you spend with p and o you will still be treated the same as every other smoker. not like every other passenger. The housekeeping staff and wait staff are very good work very hard and deserve every tip you give them as their wages are pitiful. i expect this would extend to other staff who are from poor countries working in other areas. The cruise itself with accomodation and all meals is very cheap however best you have A LOT OF MONEY to spend as you are on the ship most of the time and nearly everything has a price. the shore tours are very expensive in my opinion. charged more than back home to do equivalent things..best to select tours that are unique to the island/s and locals.. If you dont like the bistro food you can always book in to have silver service or pay for the seafood restaurant or pay for burgers or pizzas , the free coffee and tea is barely drinkable so if you are a coffee lover you will be paying for good coffee on board. There is WAY TOO MUCH lean on passengers to spend on the ship..on overpriced goods and services...all you have to say is no thankyou..simple.for those who are perhaps in the lower income brackets The goods and services however are quality products more catered for middle to upper class earners.There are a lot of different shows and entertainmnet on board and always at least one thing you will like..Great for 18 to 25 year olds who like to party pools spas sun alcohol casino and theme nights...these are a lot of fun...dress up or hardly at all...very skimpy bikinis on some of the young girls with hawaain night...im more of a spectator than a participator and enjoyed watching people and kids having fun...Heaps of places on the boat to have a sleep read a book or hide..up to you. some of the downer points: I did not like being woken before 6am by loud inroom speakers to inform passengers of small fires on the ship that had been dealt with..very stressful and alarming. I found this to be a contradiction ..the reason being that this cruise 6th to 13th dec 2014 was meant to leave brisbane at 2pm but did not sail until approx 7.30 pm that night ...the passengers were not imformed by the captain the reason why the boat did not sail at 2pm..as a result we missed our first port at noumea... This is my first and last cruise and was a gift to accompany my brother for his 50th birthday present..so this was a great disappointment...we were not offered a refund for the one day of sailing but TOLD we were being given a future cruise credit..to be spent with p and o. So be aware Aussies...if p and o stuff up your cruise or tours in any way they will not refund you...they do not abide by australian consumer laws... Also be aware as it is an older ship there are problems with the lifts...if you have bad backs hips or legs do not sail on this ship...chose a newer better maintained one...you will be forced to use the stairs many times. There are from time to time in bad weather leaks from deck 12( pool deck ) into ceilings in deck 11 so dont chose deck 11 rooms.when your agent is selecting you a room...try and chose midship where possible. Occasionally water does come up and overflow out of toilets..only some...just request another cabin if this happens to you. Make sure you take a jacket to wear with you on the ship at all times as the temperature varies from every part of the ship with aircon.. Hot water does run out on this ship so before you strip for a shower test the water in the shower first.. I feel this ship is best suited to young families young couple and young people generally.. .   Read Less
Sail Date December 2014
We are a very well travelled cruising couple and have been on many a different cruise lines including P&O. We arrived home today after a 9 night Pacific Christmas Cruise and we will never travel with them again.We travelled on the ... Read More
We are a very well travelled cruising couple and have been on many a different cruise lines including P&O. We arrived home today after a 9 night Pacific Christmas Cruise and we will never travel with them again.We travelled on the Pacific Dawn and all I can say it has gone downhill. We travelled on her last year and we had no complaints but this time around the service was appalling. I think P&O have cut back a lot on staff and crew since we last sailed with her. The food in the restaurants have also declined to near Rock bottom, we never had a hot meal except for the second last day when we ordered a soup. The quality of the meals were very poor to say the least. Salt Resturant was an exception fabulous food as always.P&O really need to pick up their game as there is now a lot of new competitors here in Australia. Read Less
Sail Date December 2014
I'm not going to go into too much detail here as I don't want to sound too negative. Basically we didn't get the cabin we (carefully) selected, we didn't receive our OBC (refunded by the travel agent - don't know ... Read More
I'm not going to go into too much detail here as I don't want to sound too negative. Basically we didn't get the cabin we (carefully) selected, we didn't receive our OBC (refunded by the travel agent - don't know what went on there!), our one excursion was cancelled and we had several hours wait to board in Melbourne. The itinerary was great, Port Lincoln, Adelaide, Kangaroo Island, Portland, Melbourne, Burnie Port Arthur, Hobart and back to Melbourne. All ports were really good, apart from Kangaroo Island which didn't seem to want the ship and couldn't cope with the influx of people at all. Port Lincoln, Portland, Burnie and Port Arthur were terrific with very welcoming locals, shuttle buses where needed and ambassadors to guide you. Burnie was a bit quiet as it was a public holiday. The itinerary alone makes this trip worthwhile. The ship. Pacific Jewel is in pretty good order for her age. It is being refurbished later this year which will freshen it up a bit. Plantations (the buffet) was only open at meal times, which made snacking somewhat difficult. It was usually busy and packed. Waterfront restaurant was good with good quality food (mostly) but it is a pain with having to book every night for dinner. My tip, if you like your waiters rebook the table and time as you leave the restaurant each night. We found the waiters dining tips to be pretty reliable. Waterfront is not open for lunch on Port days, but we used it for breakfast, lunch at sea and dinner and enjoyed our meals. The music venues we sampled all had loud music, but quiet areas could be found away from the noise. The Theatre was not particularly comfortable to sit in but the shows were good, especially the guest entertainers (love James BuStar). Oasis on decks 10 & 11 was very pleasant with a bar on deck ten and no loud music! Our cabin was 10300, the last port side oceanview cabin on deck ten. A quite spacious layout with a fore-aft bed which allowed up close access to the window. Very pleasant with very quick access to Oasis which was really handy for checking the outside weather, or grabbing a coffee on sea days. Basically very quiet but beware, it is not for late risers or light sleepers. Somewhere around 6 or 7 am the deck lounges are unpacked every morning which is as good as an alarm as the lounges on deck 11 are stored directly over the bed! We found getting on and off the ship took quite a while whether it was docked or by tender. Don't know what the issue was but it was very slow.   Read Less
Sail Date March 2015
Have Been on several cruises including P & O - this cruise was boring during day on sea days - Trivia quiz at 9.30 then family shuffleboard or table tennis anything else on is something they are trying to sell to you diamond seminar ... Read More
Have Been on several cruises including P & O - this cruise was boring during day on sea days - Trivia quiz at 9.30 then family shuffleboard or table tennis anything else on is something they are trying to sell to you diamond seminar or costs to do eg bingo. Afternoon no better maybe a dance class that lasts all of 20 minutes or an art auction probably another session of bingo gets expensive when 6 books cost $30 so both sessions costs you $60 for the day. P & O on previous cruises I been on used to have loads of things to do during sea days - used to be hard to decide what to do not hard to find anything to do. Was no themed nights on this cruise apart from a formal night. Evening entertainment & bands excellent. Food average again no themed nights food wise eg Italian food night or Mexican food. Staff excellent service. Disappointed no library lucky took a few books spoke to several people that hadn't who were not aware no library apart from few books at reception they were quite annoyed as had nothing to do till got to 1st stop so could buy books. Cabin was okay no turn down service no chocs left on pillow. Am doing another cruise on same ship in May will be 3 sea days in a row twice on this cruise if there is still very few activities during day probablywill not sail with P & O again. Read Less
Sail Date March 2015
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