This was my 4th cruise, on 4 different cruise lines, so I feel qualified to make a review. I travelled with a friend; we are both active seniors who just wanted a week of relaxation before Christmas. We chose this cruise because it sailed out of Melbourne. We were not particular about the ports, which was just as well, as we didn't get to Kangaroo Island or Burnie due to rough weather. The ...
I wanted to visit Kangaroo Island and just wanted to do another cruise.Embarkation was a disaster as they had a computer glitch and all our photo ids had to be redone prior to boarding.The food was satisfactory overall but some of the complimentary restaurants like Dragon Lady and Angelo’s was very disappointing.Some of the fellow passengers cancelled their 2nd booking at these 2 places. The ...
We chose this cruise for the convenience of accompanying friends who had never done a cruise before. The shows were top-notch, though it was strange to have to pay to see two of the specialty shows. It was nice to have three different themed dining rooms on the ship, but the food was mediocre, with upcharges on half of the menus for each restaurant. The ship needs major maintenance, with broken ...
We chose this cruise as it was just a short 5 day crossing from Auckland to Melbourne and after reading previous reviews we thought well just how bad can it be …….
Unfortunately it was very bad, the ship on the outside is a rust bucket, our balcony was tiny and filthy, the chairs were so dirty you couldn’t sit on them without putting a pool towel on them. Inside areas are better, bright, clean ...
This is an honest review, I went on this cruise for my 18th birthday and it was nothing but heartbreaking and devastating. I could not even stay in the ship I ended up catching a flight home from cairns on the 4th day in because of how disgusting this cruise is. They did not inform their paying customers that disliking was going to occur on the boat throughout our experience, all pools were closed ...
I recently went on a P and O cruise and I must say, it was a complete disappointment. From start to finish, the experience was nothing short of terrible.
Firstly, the customer service was abysmal. The staff seemed completely disinterested in helping guests and were often rude and dismissive. It felt like they were doing us a favor by being there, rather than providing the service we paid for. ...
We decided to take this cruise, not only to go to the Melbourne cup but to see if cruises were to our taste. Big mistake
We should have picked a cruise line where we could stomach the food and learn infinite patience in the art of queuing. The restaurants that are available and included in the fare are subpar to say the least. We ate at one of the restaurants that you pay for and found it ...
We choose the cruise because it was affordable , looked good, and going to part of the pacific I had heard of as being great to visit.
Wife and I found the cabins just as we imagined. Small but had all we needed. Our door opened out onto a small balcony which gave lots of fresh air and a great view at sea.
The food is really good. The pantry has plenty of variety. They change every day. You ...
Booked a 7 night cruise to the Pacific Islands from Brisbane early in the year and were looking forward to returning to the Pacific Islands in October 2023 but found out on the day of departure that we were going to Cairns due to Cyclone Nola, Bit of disappointment but can't help the weather,
First time on Pacific Encounter and must say the ship was great, staff were excellent and very ...
Firstly the bad. This was our 10th cruise and our first with P & O since 2013
Poor embarkation. We are in our 70's and were made to stand in queue for more than 90 minutes. We think P & O would have had enough practice to get it right by now. Our cabin toilet failed on four occasions. Thankfully it was fixed immediately. The hand wash soap in the rest rooms appears very watery. Watered down ...