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1,383 P&O Australia Cruise Reviews

Chose this cruise as Fiji, Mystery Island & Mare were destinations not previously been to. Whilst the weather cant be controlled by P&O the destinations & experiences are controllable. Upon arrival in Suva on a Sunday the ... Read More
Chose this cruise as Fiji, Mystery Island & Mare were destinations not previously been to. Whilst the weather cant be controlled by P&O the destinations & experiences are controllable. Upon arrival in Suva on a Sunday the tour guide on the bus informed us that on Sundays most attractions are closed but at the end of the tour would take us to the only establishment open on a Sunday being the local souvenir establishment. It doesn't make sense that P&O would schedule a cruise to arrive at a major destination in Fiji on a Sunday when venues are closed. Would have thought adjusting the sailing schedule by 1 day to arrive on a Monday is a simple solution to this disappointment. All other aspects of the cruise were amazing, cabin staff were outstanding as was the entertainment with special mention to Joanna & Rory from the entertainment team & food on offer was excellent. Read Less
Sail Date June 2019
Having been on an earlier cruise on the Pacific Jewel we decided to do a longer cruise on the Pacific Aria. The ship was smaller and more intimate than the Jewel but parts were quite dated and we noticed an almost musty smell in our cabin. ... Read More
Having been on an earlier cruise on the Pacific Jewel we decided to do a longer cruise on the Pacific Aria. The ship was smaller and more intimate than the Jewel but parts were quite dated and we noticed an almost musty smell in our cabin. The service could not be faulted from the housekeeping staff, the entertainment, the restaurants and we felt the food was superior in the Waterfront to previous although not so keen on the pantry food. We were fortunate enough to be gifted a lunch at Luke Mangins Salt Grill and the steaks were absolutely the best we have ever had and would give them a 10+ We felt this ship being smaller was more rockier than previous but it may have been due to the weather. Special thanks to our Room Stewards Viddy and Elmer for helping us and making our stay just that ore special with their service. Read Less
Sail Date June 2019
I have been on many cruises with various cruise line. This has been my 5th P & O and I must say after this trip I will never sail with P & O again. The cabins are so small that you don't even have room for your luggage ... Read More
I have been on many cruises with various cruise line. This has been my 5th P & O and I must say after this trip I will never sail with P & O again. The cabins are so small that you don't even have room for your luggage when you empty it. Not even under the bed which is where you normally would store it. The entertainment was very average. The food was below standard except for the in 400 Gradi, which was excellent. The cruise director and her crew were excellent. As were the cabin staff. But the biggest problem a of all was a stench that was evident throughout the whole ship for 5 of the 6 days. People could smell it in their rooms, the dining areas and the bars. There was just no escaping it. The reception staff kept making excuses, but at no time were we ever given the truth about the smell or was any sort of apology given. At one stage the even tried to say that it was a passengers deodorant. We spoke to other passengers who said that they had had the same problem previously on the Explorer. Read Less
Sail Date June 2019
It was a Dark Mofo 6 night mid-winter escape to Hobart that caught my eye. To Tasmania in the middle of winter ? Yeah why not. I have fond memories of the Dawn Princess but not very good memories of some of P&O Australia's ... Read More
It was a Dark Mofo 6 night mid-winter escape to Hobart that caught my eye. To Tasmania in the middle of winter ? Yeah why not. I have fond memories of the Dawn Princess but not very good memories of some of P&O Australia's "new" (old) ships. I thought my experience on the Pacific Eden' inaugural trip from Fremantle to Sydney a couple of years ago would have cured me from every going near P&O Australia again but....I must have had a lapse of concentration. Pacific Explorer seems to have a terrible problem with what I suspect is their sewer system. For two days the stench in the Atrium on Deck 4 level was eye watering and then one morning I woke to find the stink had found its way to my cabin on that same level. It leaves a metallic taste in your mouth. You need to escape to the open decks. But stench aside and in most other places I enjoyed myself very nicely. FOOD The Pantry is not much better than a shopping centre food hall. Its seems the food is all put out on display at the beginning of service (and replenished obviously) I mostly found things to be lukewarm or cold. Breakfast eggs were like golf balls. Toast was cold and chewy and they have the worst coffee I have every had on a cruise ship...thank you Nescafe. I restricted my visits there in the end to just lunch for a sandwich and a salad and some fresh fruit which were all very good. The dessert displays at night were sometimes a bit dramatic (one night it was pink on pink on pink) but EVERYTHING comes out of the same packet and tastes the same, no matter what colour the cake is. The Waterfront Was very nicely laid out in smaller sections and the menu was interesting despite lots of pay for extra's items and the service was pretty good by friendly staff. A glass of wine order at dinner seems to throw everyone into a spin however and one night I waited 30 minutes for the wine to arrive. Other nights I was well in to my meal before the wine finally arrived. Breakfasts in the Waterfront are very nice, very sane and civilised and the eggs, toast, and coffee are quite okay. Avoid the Pantry buffet bun fight. Alfredo's was very good (1st night) but after that I just dined in the Waterfront in the same area and mostly the same table where the staff and service was very good and the food quite surprisingly good. There were a couple of misses on the menu but after the Pacific Eden where everything on the menu that trip was a HUGE miss, I managed okay this time. Pizza For lunch one day was very nice. Not very warm but quite tasty. The Public Rooms have been very nicely decorated and service is very good. I left most of the entertainment on board to the night owls. The Dark Mofo inclusions for on land at Hobart were generous. Will I go P&O Australia again, ahhm, not sure. They need to fix that stink on the Pacific Explorer though. Everyone was talking about it. Read Less
Sail Date June 2019
I booked this as a quick cheap getaway for a few days and it was pretty inexpensive. Embarkation and disembarkation were super easy, probably because customs wasn't involved. The condition of the ship was better than expected as ... Read More
I booked this as a quick cheap getaway for a few days and it was pretty inexpensive. Embarkation and disembarkation were super easy, probably because customs wasn't involved. The condition of the ship was better than expected as I had read reviews that it had seen better days but it was very nice and no obvious signs of wear and tear and certainly better than some ships we have been on. Lots of areas to lounge around including window seats but these were popular with the teens and 20 somethings, plenty of other sitting areas including lots of sun lounges on decks. I booked an interior cabin which is something I haven't done previously but as it was quite cheap and only for 3 nights I thought why not. The cabin was 10214 and located aft and at the end of the corridor, this I booked deliberately so no passing traffic and away from lifts and family rooms etc. The room was as expected small but clean and tidy and in good condition, just dark I wouldn't book an interior again because of the size and darkness and for the sake of a little more in price, I need light and fresh air. Overall the cabin was certainly acceptable. The shower was compact as they mostly are and we managed to squeeze in although if you were on the larger size it would be a tight squeeze. The water temp was lukewarm at best after about 3pm, so if you wanted a shower before dinner then it was a cold one. The bed was difficult to get in and out of due to the lack of room on either side and the mattress springs gave us some free acupuncture until I requested and received a mattress topper, which alleviated the issue somewhat. A clock of some sort would have been good as to tell the time in the morning as it was so dark it could have been 3 am or 11 am- this I didn't like and we missed breakfast in the restaurant because we overslept. We had cabin 10214 which is the last cabin , so no passing traffic which is perfect. I chose this cabin due to its location and not the deck above (11) as that was directly under the gym, then again maybe noise from the gym goers might have woken me earlier. No choccies at night and I had to remind the steward to bring us our pre-ordered water but all in all, pretty good. Food- well this was a downer for a range of reasons. We prefer to eat all our meals in the restaurants BUT they were all booked out. We attempted to eat in the Asian and Italian (included in fare) restaurants but were told by staff that they were booked out for the whole cruise. When we pointed out that they were actually empty, we were told that they have been prebooked and passengers hadn't shown up yet but they couldn't give the tables away incase they did. We found out from other staff that this is an ongoing issue, especially with short cruises. We ate in the main restaurant one night and the food looked good but was cold and this was an ongoing issue with all food on this ship, whether it was in a restaurant or the buffet, it was always cold. Restaurant staff seem uninterested and confused and the whole dining experience is unorganized and understaffed. Maybe trying to cut costs with less staff?? The main restaurant the "Waterfront" is disappointing serving cold food that should be hot and getting a drink proved to be a challenge. Some of the meals on the menu are included in your fare but the "better" ones are at a cost. This goes for Breakfast Lunch and Dinner menus, which was a bit of a surprise. Dining in the Specialty restaurants (if you can get in) is at the marked price on the menus, not a "cover charge" as they do on other cruise lines, so this can add up to be quiet a bill if you're not careful. Buffet food was served by staff at stations which is a good idea to prevent the spread of germs (BTW no one washed their hands entering the area, nor were they directed to, as on Princess). Food in the buffet was of a good variety and impressive but COLD. The design of the buffet doesn't really work as the flow of diners is impeded by queues of diners at each station, so doesn't work very well. There is also a coffee station for barista coffee which also formed a long queue which snaked its way across the path of those trying to get to a food station. Staff in the "Pantry" seemed uninterested and slow to pick up plates and don't offer to get you a coffee, juice etc at your table as they do on other cruise lines. Getting something to eat is the downfall of this ship, its disorganized, cold and mostly at extra cost. Iceream, burgers pizza etc is all extra which was a surprise as it has always been included on other cruises we have done. Entertainment- This was a Comedy Cruise which wasn't the reason we booked but an added bonus. Shows were excellent but as the venues are small it was hard to get a seat with a lot of passengers sitting on the floor. Shows were 18+ but kids were still "allowed" in with some being young children under 10etc which I don't think is acceptable and seemed to throw a few of the comedians off as they "censored" their jokes as to not offend. Staff do not police the 18+ rule. Pools- pools are clean and well maintained as are the hot tubs, not too crowded but it was June and a little cool outside. It was impossible to find deck staff for a towel or blanket and there are no towel/blanket stations to help yourself. Bars- all very good, some staff better than others. Love the Oasis Bar at the rear of ship. Very crowded on sailing out of the harbour but that's to be expected but hardly anyone there at other times. Shhhh don't tell anyone. Their programme of events isn't very informative or inclusive of all events and nor does their on-board app work. They have information screens but these either don't work or aren't up to date, so finding out what's on or where is difficult, even for a seasoned cruiser. first timers would struggle. Would I sail on Pacific Explorer again?- Maybe but would book a balcony especially on a longer cruise. Lessons learnt from this cruise- 1. P&O fares are cheaper but with all the extras you have to pay for it works out the same if not dearer than other cruise lines 2. Demographic is made up of families and middle-aged couples with a few older passengers and groups of "cellabrators"- 30th/40th/50ths, bucks/hens groups etc 3. Don't book inside cabins- not worth the saving of a few dollars 4. Pre-book restaurants otherwise, you can't get in. Maybe P&O need to look at how they manage this better. 5. Book aft staterooms - less traffic and away from family rooms with easy access to lifts and outside. 6. No kettle/ Tea/coffee facility in cabin 7. Not included in fare eateries such as burgers,pizza, icecream on pool deck or anywhere. 8. Some entertainment shows are an extra fee 9. Be prepared for a bigger stateroom account due to extras having to be paid for such as shows and food. 10. Theme nights are only just a small event and hardly mentioned or attended. Read Less
Sail Date June 2019
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have ... Read More
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have dropped with much cheaper food lines. You can definitely see where cut backs have been made to the food which is presented. This was very dissapointing and would possibly prevent us from sailing with P&O in the future. Even in the sit down dining restaurants it was difficult to find something descent to eat. We also thought the ship could do with a good scrub down. The main viewing windows on the ship in the dining areas & restaurants were green from algie and looked disgusting. Surely there must be a way these can be cleaned as they bought the whole ship standard down. The staff were all pretty good though. Read Less
Sail Date June 2019
This is now our third cruise, our second (and last) with P&O. Our first cruise was with P&O on our own and we weren’t impressed, but it was our first and a few years ago now so we thought we would give them another try. The money ... Read More
This is now our third cruise, our second (and last) with P&O. Our first cruise was with P&O on our own and we weren’t impressed, but it was our first and a few years ago now so we thought we would give them another try. The money grab of the century is probably the easiest way to explain it, no happy hours for drinks, no coffee card and the cocktails were so watered down that having 2 of them back to back had no effect at all, just lolly water. The ship is tired with outdated decor. The food was just ok, the Pantry (or pigs trough as we called it) was ordinary, little variety and didn’t change. The Waterfront was ok, but always rushed with a small menu which also didn’t change much. The language barrier was an issue at times also and when asking for certain items to be added or subtracted from a meal it was a bit of a lucky dip. The ship was so crammed with people it was very difficult most times to get a seat to watch any of the entertainment. We decided to try out the Salt grill, which was about $100 extra per couple, the food was very good, but the service was poor, getting the cooking of our steaks wrong and reaching across us often during service. (The Luke Mangan blurb in the menu also had spelling and grammatical errors, he would not be happy) We were unable to stop at 2 out of the 5 islands, I know this is out of their control, but at Conflict Islands the ship left immediately once the decision was quickly made at 9am, then sailing back slowly because of the extra time which made for a very bumpy ride. Many seasick for that next day. I had to go back twice where extra drinks were put against my cruise card, when challenged about it they said they yelled out to me but I walked away, mind you I then sat in the lounge where the bar was for the next hour or so, but nobody came over to me even though the same person was floating around taking drink orders, I had to sort it out, dishonest is a word which comes to mind. Ok, ok, ok, it can’t be all bad I hear you thinking! Well the production shows were very good, but because the Marquee theatre is so dated, their electronic screen, which is a big part of their show is stepped back behind the curtains and unless you sit in the front area, you can’t see it. This was often an issue because of the amount of people crammed onto this boat. Overall a terrible experience, my son and daughter in law came with us and have now asked us not to invite them on another cruise because of how bad this one was. Avoid at all costs, go for another cruise line if you can. Read Less
Sail Date May 2019
We had previously cruised with Explorer several times and hoped it would still be good. Unfortunately due to the high decibel noise of the (background) music at the venues daytime and evenings while waiting for a game show or trivia to ... Read More
We had previously cruised with Explorer several times and hoped it would still be good. Unfortunately due to the high decibel noise of the (background) music at the venues daytime and evenings while waiting for a game show or trivia to commence the sound was painful. This also continued at the same level for the singers and dancers shows Several people were unhappy and I spoke to the Cruise Director about it but was ignored. I also asked the sound engineer to turn it down a little and he said his instructions were to be loud as it encouraged people to join in. Unfortunately it just meant that after 10 minutes with my fingers in my ears I could not take any more and had to leave One Theatre show was actually offensive and I do not know how anyone can think that the background of a dirty padded cell with a bed and a woman tied to it being interfered with by several 'doctors' is at all funny Avoid the slumber show it stinks Other shows I had seen previously which was lucky as I could not take the much higher decibel level this cruise The cabin staff were great even when one was off ill the other did an excellent job. Tendering was hit and miss calling us down to join the queue when there was no tender there or in site meant we were an hour standing on the stairs instead of waiting in the lounges Dining was 'different' We always use the dining rooms but twice had to leave as there was nothing on the menu which we could eat and had a good meal in the pantry. The menu shows strange mixes of ingredients so instead of a fish or meat dish you would find evidence of the other item mixed in Unfortunately the one evening we both had the roast lamb it was awful, strings of grissle and fat and no meat whatsoever. Sadly after 8 or 9 cruises with P&O Australia I do not think I can risk my hearing again and will continue with the other companies instead Read Less
Sail Date April 2019
Having been very spoilt on our first cruise with the Regal Princess, I guess I should have expected the standards to be heaps lower. The ship is old and rusty and having had a refurbishment 2 years ago I can't see where the money has ... Read More
Having been very spoilt on our first cruise with the Regal Princess, I guess I should have expected the standards to be heaps lower. The ship is old and rusty and having had a refurbishment 2 years ago I can't see where the money has gone. Our shower had 2 temperatures... hot as the sun and cold as ice. The toilet flushed occasionally and a few times my husband and I had to resort to using water from the tap in a glass to try and flush away anything that went in there. The balcony was tiny and you couldn't leave the door open to listen to the waves. Good luck getting out there to sit on the chairs anyway. On the plus side our room attendants were great and our room was always neat and tidy every day. The food was average. Being a sweet tooth I didn't even eat the dessert. The food was basically the same everyday and felt more like RSL food than a buffet. The staff were hit and miss. Some amazing and some completely uninterested. The mocktail package we bought was fine as long as you didn't mind getting in line for 15 minutes everytime you wanted a drink. The coffee on the other hand was great. Nice flavour and consistent. Bingo was fun... the staff for this were good and Tony was hilarious. The entertainment dancers on the last night of the cruise looked bored and you can tell they don't want to be there. Protege were great, some of the other bands were a bit karaoke style. James in Charlie's bar was amazing and always friendly and happy. He is an asset and if all the staff were like him the ship would be great. Information on shore excursions was pretty limited. The big screen tv has pixelated pieces and you can't see the whole thing. Every restroom I went to had at least one toilet out of order. Sorry P&O but I won't cruise with you again unless you up the level on your ships. We heard a lot of the same from other people who we just overheard. It's a shame because it could be great. Read Less
Sail Date April 2019
The balcony room was quite spacious and in a great location. The evening shows were outstanding, the group put lots of energy in their show and costumes, the variety was great too. This cruise could have been very nice experience, however, ... Read More
The balcony room was quite spacious and in a great location. The evening shows were outstanding, the group put lots of energy in their show and costumes, the variety was great too. This cruise could have been very nice experience, however, the way information sessions were organised, it was very clear that fitness and spa team are trying to sell you anything and everything. The sessions were not quite informative and sometimes had very conflicting information. I'm not sure why you need to sell shoe inserts and detox pills on the cruises, it is just disgusting. most fitness classes were offered at the additional cost. I think spa should be relaxation space and not pushy sales space. The reception service was rude and not helpful, all 3 attempts to get any information about tours, shuttles, etc. was a waste of time, the staff has to be trained well to communicate to guests, this ruins the experience overall. Read Less
Sail Date April 2019
Absolutely loved our time on board!! No, it is not a 5 star ship, but I didn't go on expecting that. We had beds to sleep in, a bathroom and a fridge and tv. Everything else you need is found on the ship. The guys who serviced our ... Read More
Absolutely loved our time on board!! No, it is not a 5 star ship, but I didn't go on expecting that. We had beds to sleep in, a bathroom and a fridge and tv. Everything else you need is found on the ship. The guys who serviced our room every day were friendly and very good at what they do. We ate mostly at the restaurant and loved our wait staff!! They had us in tears of laughter every night. If you go on this ship, ask to have Melvin's station!! Entertainment was great. Trivia shows were so much fun with Jim - he is hilarious! Katie, not so much, but Jim and Ashley are fantastic. They really know how to work the room. The production shows in the Marquee were very well done. Tip- when playing bingo, don't prematurely call "Bingo" or you will need to do the Chicken Dance in front of everyone Read Less
Sail Date April 2019
This was a last minute booking as it fitted with time off work and was inexpensive. We are Elite on Princess but have cruised with P&O several years ago and were not expecting it to be of the same standard, however we were ... Read More
This was a last minute booking as it fitted with time off work and was inexpensive. We are Elite on Princess but have cruised with P&O several years ago and were not expecting it to be of the same standard, however we were pleasantly surprised. The ship is small so easy to find your way around and very nice inside, quite different to other ships we have been on, more like a modern Hotel. Our room was a ocean view on deck 4, all we could get at that late stage, but it was quite large compared to some of the rooms we have been in on other ships. The only issue was machinery noises from below at night and the air conditioning that had a mind of its own and no matter where the controls were set varied between freezing cold and hot. We normally take the traditional dining option on Princess but did enjoy the options of the different dining rooms - Angelo's, Dragon Lady and the Waterfront. The food was what you can expect on a cruise ship and remember it is not expensive. Some meals were very good and some not so good. It was necessary to book well in advance if you wanted a specific time, in order to see the shows and while this was ok on a short cruise we would still prefer the Traditional dining option - same time, same table, same people, same waiters on a longer cruise. There was no shortage of variety as although the menus were quite small they changed every 4 days. We only ate in the Pantry at lunchtime and breakfast on shore days when we had early starts. There was a huge variety to choose from and generally the food was good. It was a little disjointed though having to go to different stations to put a meal together. Best to find a table then check out what you want, and then get to the stations with the longest queues first otherwise the hot food will be cold. The entertainment was excellent, the production shows, guest artists and live music was as good as any we have seen on a cruise ship. Sideshow alley, the magician/singer duo, and the Hawaiian Comedian were stand outs. Embarkation and disembarkation was very well organised, as good as we have come across. The Tendering process was poor, we gave up in Lifou after waiting over 1 1/2 hrs in the morning. And when I finally went ashore in the afternoon it took over 2 hrs from the time I joined the queue for the return journey, all the time standing in pouring rain - not pleasant. It is a small ship and therefore there are not the facilities we are used to. There is no hot tub in the adults area and as the main pools were freezing cold the two hot tubs in the main pool area were always full of children. It was the school holidays and we understood that the capacity of children allowed on board was maxed out. There are no wine lists in the bars - only in the restaurants and although there was a good range of wine in the restaurants it was very limited in the bars and there was different availability in the different bars. Bottled wine was in the $30 to $60 range with reds in Angelo's generally more reasonable than a good Chardonnay anywhere on the ship. It was good to see the ships security policing the R18 shows and adults only areas and crew removing towels from loungers that had been left by lazy and thoughtless passengers. The Unesco Heritage site snorkelling trip in Noumea was a highlight despite poor weather conditions. Expensive but well worth it, one of the best snorkelling sites we have been to in many years. Sharks, turtles, lots of tropical fish both small and large, moray eels and great coral. Having a guide with us made it feel much safer and they knew the best spots to go to. On a sunny day this would be stunning!! The shore excursion to Mare was also good, nice beach with easy swim to some coral reefs with some brightly coloured tropical fish. Due to poor weather we did not get to visit Mystery Island. Overall a good cruise and certainly value for money. Read Less
Sail Date April 2019
Before traveling we read many negative reviews about this ship so our expectations were quite realistic. It was a taster cruise to see if I could handle the seasickness and being on board for days in a row. We had an amazing time and ... Read More
Before traveling we read many negative reviews about this ship so our expectations were quite realistic. It was a taster cruise to see if I could handle the seasickness and being on board for days in a row. We had an amazing time and could find little fault. For the price we paid, we didn't expect the highest quality food or the most luxurious accommodation but our meals in the specialty restaurants were fine. Yes the serves were small, but extra dishes could be ordered. I loved the smaller serves, compared to the huge meals served in most restaurants everywhere these days. The staff were amazing. Nothing is too much trouble. We found the entertainment to be excellent with something for everyone. I am sure there are more glamorous ships on offer but we went with an open mind and a positive attitude and enjoyed the whole experience. On this comedy cruise we laughed our way across the Tasman. Read Less
Sail Date April 2019
Have cruised before on Pacific Dawn and Pacific Aria and wasn’t disappointed So disappointed this time around Meals average No dress code in Restaurants and children in adults only area Great Gatsby party was such a let ... Read More
Have cruised before on Pacific Dawn and Pacific Aria and wasn’t disappointed So disappointed this time around Meals average No dress code in Restaurants and children in adults only area Great Gatsby party was such a let down people dressed up waiting for the party to start just hanging around stairs etc The band played wrong era music rock and Beatles Then when they did the Charleston it was by record Back to school was fun Shows were hit and miss Cabins are ok plenty of space balcony was big enough for two but needs the refurbishment Two many costly extras that are free on other cruise line Edge a waste of money and Soda drinks packages use cans to fill the glass which was often warm or flat Our cruise was a great price so I wasn’t expecting too much but unfortunately I was disappointed with the food choices in the restaurants and didn’t match was on the menu to on the plate Read Less
Sail Date April 2019
Exceeded expections: The choice of restaurants, quality of food and service was outstanding. The entertainment, shows and bands were exceptional - thoroughly enjoyable. The staff were wonderful, particularly our cabin stewards. ... Read More
Exceeded expections: The choice of restaurants, quality of food and service was outstanding. The entertainment, shows and bands were exceptional - thoroughly enjoyable. The staff were wonderful, particularly our cabin stewards. The ship has been updated and decor is very tasteful. The fitness centre was well equipped with a great outlook The spa was excellent The shore excursions were extremely well organised with very little waiting time for the tenders One third of our time was absolutely terrible - sleeping! The Queen/Double bed, unlike the fabulous Princess Cruise Line mattresses, were two ancient, rock hard, collapsed 'canoes' shoved together with a ridge down the middle. By day 3 I had severe pain down my leg and spent the rest of the cruise sleeping across the bottom of the two beds as it as the only part that had any support at all. Absolutely disgusted with the bed and will never ever travel on P&O again. Read Less
Sail Date April 2019
We picked this for a cheapie weekend away, and to check out Pacific Explorer having traveled on Carnival Spirit twice for a total of 17 nights and RCI Voyager OTS for 9 nights. We have always had balconies and will continue to book them ... Read More
We picked this for a cheapie weekend away, and to check out Pacific Explorer having traveled on Carnival Spirit twice for a total of 17 nights and RCI Voyager OTS for 9 nights. We have always had balconies and will continue to book them for longer cruises but as this was a shortie we decided to check out an ocean view stateroom instead. Lots of groups on board celebrating milestone birthdays, bucks, hens etc. Not many children evident, possibly due to being a 3 nighter. This was a Comedy Cruise, however we found most of the comedy to be pretty disappointing. Just the luck fo the draw on this I would say. Embarkation took about 25 minutes, no complaints. However, White Bay v.s Circular Quay is really a pain, particularly on the return as we were heading straight to work. Sailing away under the Harbour Bridge however is fantastic. Muster held indoors and seemed pretty well done. Indoors means you are more comfortable, can hear and so are more likely to pay attention. Our room # 8234 had a lovely big picture window but was certainly smaller than any we have previously been in and the bathroom is tiny. Both my husband and I commented that we would struggle with this on a longer cruise. We may have felt a little less confined if we had a balcony. It was adequate for a short cruise, and our attendants were lovely and did a great job of waving their magic wand over the room twice a day. Wish I could bring them home with me. The internal areas on this ship are lovely, certainly nicer than Spirit and perhaps even nicer than Voyager. I love how the evening party events are in the atrium and seem to draw you in from anywhere. Entertainment vibe was very good all over the ship. I feel P&O do this very well and seem to "get" Australians. Lots of lovely bay window nooks around the ship to curl up in for a chat or a read or just to people watch. These were a lovely find. External: pool deck fine, love the artificial grass on a lot of the outdoor areas, seems to make it less slippery. The adults' area at the back did not really appeal to us, it does not help that a smoking section is on the port side of The Oasis at the rear. We just could not really warm to it, but perhaps are biased after loving Serenity on the Spirit. The front adult area is lovely, with pretty lounges, but no permanent bar there and mostly unusable for the short time we were on due to the fact that it was usually too windy. (expected on moving ships at the front). Food: Pantry was OK, and I do like the fact that most of the food is served to you and not handled and coughed all over by everyone. I would rate it as 2.5 stars overall. I love the idea of three different styles of venue so that you feel that you are dining in a different restaurant each evening. I also liked the smaller more intimate feeling of them. Husband, however, felt that he prefers the larger MDRs on other ships. The fact that you have to line up and book on the first day however in order to get a table is a pain in the butt and for the life of me, I cannot work out how they cannot have a better system like other lines seem to manage. Big downside. Food was generally OK - good in the restaurants, in fact overall I thought the MDR was more consistently OK than the last time we were on the Spirit. Over the 3 days we had all dinners in one of them, 2 breakfasts and one lunch. All quite enjoyable. Drinks: Corona $AU8, cocktails about $AU12. Gym: very small. Lots of opportunities to pay extra for the usual things, including food, however we did not feel the need to spend extra on a 3 night cruise. Staff all very friendly and Explorer is a nice pick for a short trip getting away from it all. Would consider again. Read Less
Sail Date March 2019
We chose this cruise to PNG as we wanted to experience something different. I don't understand why some cruisers give such bad reviews. I did my research I knew what to expect and the Aria is a nice ship and much better than I ... Read More
We chose this cruise to PNG as we wanted to experience something different. I don't understand why some cruisers give such bad reviews. I did my research I knew what to expect and the Aria is a nice ship and much better than I anticipated . I have no complaints re the food ,I enjoyed most of the meals and we tried all of the restaurants We were on deck 10 room 10070 . I had read some complaints about this room because the cabin staff had their work station opposite us but we were not bothered by any noise and the work trolleys were not in our way. If we walked out of our room and the staff was there my Husband told them we could be bribed with chocolate! It was a great location just a short walk to the adults only area and bar . Yes this area needed more shade. We have cruised with 3 cruise lines and the shows on this cruise were the best we have seen. The was plenty of activities ,trivia on the sea days was a lot of fun just for the laughs. Staff were always smiling and happy and I have no complaints re the service in the bars and Restaurants. If you are expecting 5 Star food and service you will be disappointed go with an open mind and don't fret it something isn't perfect and you will enjoy yourself. The Tendering could be improved but we got to all of the destinations as we were lucky enough to have calm seas. It was a bit rough on the way home the captain kept us up to date and he advised us about the seas, he was quite funny when he told us in his Italian accent he would give us a nice ride home. Embarking and disembarking was the most efficient I have experienced an any cruise line Read Less
Sail Date March 2019
P&O Australia have really dropped the ball on their service standards. We have recently returned from a cruise to Papua New Guinea, from Brisbane, return to Brisbane. Then stayed on the for the 4 night crossing to Auckland where she ... Read More
P&O Australia have really dropped the ball on their service standards. We have recently returned from a cruise to Papua New Guinea, from Brisbane, return to Brisbane. Then stayed on the for the 4 night crossing to Auckland where she will be based until August, This was marketed as a Comedy Cruise. Whilst the ship was very good and appeared in good condition we did have a plumbing issues in our cabin, outside on deck 4. The cabin was very nice and well planned with a 3 seat settee, plus a chair, but no fridge or kettle were provided. The shower is over a tub with very high sides. Could be an issue for those with mobility problems. It is too short for an adult to sit in, you'd have your knees up under you chin. There was very good storage and hanging areas. The former library in HAL days has been converted to the Blue Room bar. It is very nice indeed, but personally I miss the library. The library now consists of a small bookshelf on wheels, wheeled out each day in the Atrium. Given that the target market spend most of their time on cellphones this is probably understandable. The main area of disappointment is in the food and service areas, particularly in what is now known as the pantry, previously the buffet. Firstly the staff has been considerably reduced and the very competent Filipinos have been replaced by others, mostly Indian and Sri Lankan. .They are no where near as enthusiastic and helpful, and often they are quite surly. I must stress, the Vanuatuan staff are great, as usual. Tables take forever to be cleared, and then usually they are not even wiped clean, just a brush with a napkin to flick the crumbs on to the floor. This did improve near the end of the cruise, but was still not good. On the morning we arrived back in Brisbane my wife and I were in the pantry area before it was opened and you could clearly sea dirty tables, and goodness know when the carpet was last vacuumed. Given this was before most people has risen and after what I would have thought was nightime cleaning, I was very surprised indeed at the situation. There is also no one ensuring hands are sanitised prior to eating, first time I have never seen this on a cruise. As for the food, well cost cutting is very evident here. The pantry is no longer self service, the reason given was health related due to people coughing and touching food etc, and this I can understand. But I am sure the saving in food wastage must be huge also. It was noted how skimpy servings were. And if more was requested, the feeling was it was resented. Fish and chip section was great, except the fish I am sure, was the very cheap and nasty Bassa, and in very small portions. The roast section was great, and was my favourite. Why though, and this was something we heard a lot of people complain about, was why, on a ship marketed to Aussies and Kiwis, was there a Mexican and Indian section available every day, and yet our favourites of meat pies, burgers and pizzas were only available on a counter on the pool deck and had to paid extra for. And no sausage rolls or cornish pasties at all. This makes no sense whatsoever considering the market.. At breakfast there was no cold fish, salmon, kippers, herring etc, no porridge, and worst of all, and a major irritant for me, no freshly made omelets, only some revolting ones cooked on a large tray, not flipped, and cut into squares that tasted nothing like an omelet. On the sandwich bar, they were all ready made, you could not make up your own choice. There was only one type of cold meat available. And the rolls, sandwiches were full of mayo...yuk. There was no afternoon tea provided and If you returned late from ashore there was nothing at all to eat. In the main Waterfront dining room, any steaks were extra cost!!!. Beef Wellington $31, Eye filet, $36. Never ever seen this before. Lobster as an extra I can understand, but steak !!. A flank steak was offered, 3 very thin slices. In the two other free restaurants, Angelos, and the Asian, they were great, and we rotated our dining areas each night. Sometimes though, again, portions could be very small. But lovely ambiance. Servings generally, were very small everywhere, and for the first time on a cruise, I went up to the pantry for extra's on two occasions, as I was still hungry !. All in all there was very strong smell of cost cutting in all areas. Given we have not cruised with P&O Aust since 2014, this was our 6th cruise with them, the changes were very noticeable, No meetings for singles, LGBT etc, no meetings with Dr. Bill (The AA's), In fact not even a Sunday service, (I would stress none of these are my cup of tea !), But surprising never the less.. Thankfully, no art auctions either. That was a bonus !. But everywhere was the hard sell for Elemis beauty deals, it drove me mad. And why cannot a decent coffee, which is extra cost, be served in a decent cup and not a paper cup. (P&O claim they are Eco friendly) There is now loud music everywhere, the worst being around the pool deck in the afternoons. I don't mind music at all, but all does it all have to be so loud. I much prefer the softer music in her previous HAL days. I appreciate that P&O are aiming for a younger market, but the lowering of the dress standards in the evening dining areas was a bit much. Since when did thongs, singlet, stubbies, or thongs, beach shorts, t-shirt and beanie constitute "smart casual". Or thongs, sox, dirty tracky daks, t-shirt and beanie. The most outrageaus being a female in her 20's, wearing jeans with a bib, and being naked from the waist up, except for the bib !!. None of these were questioned or turned away in the dining room. That is just low life and not what we come to expect on a cruise. Sorry P&O Aust, you have lost us, the ship is lovely, the ship size is spot on, entertainment good, ports were great, cabin service superb, tenders crews, as usual top class, but as for the rest, ....NAH....I think it is Princess, HAL or CMV for us from now on. Read Less
Sail Date March 2019
Hi just got back from a p&o cruise on the dawn I think it’s time the ship had a up grade the floor in my cabin felt not to stable and there was a real bad smell around the ship Food was always the same entertainment was average.id ... Read More
Hi just got back from a p&o cruise on the dawn I think it’s time the ship had a up grade the floor in my cabin felt not to stable and there was a real bad smell around the ship Food was always the same entertainment was average.id write this on there Facebook page but it looks like they only pick the good comments. I think it’s time they up graded the ship and the entertainment and more things to do iv been on 4 cruises on this ship and found this one to be boring sorry p&o hopefully this review helps to make an improvement not so much bring it down after all people sacrifice for for mouth s years to go on a cruise of a life time . But I’m finding p&o it’s all about the turn around not what the people want hopefully this review improves things on the ship thanks ange Read Less
Sail Date March 2019
Wouldn't have liked more than 4 days on this ship 4 nights was just enough The kids water area was extremely busy Pool area very busy and noisy The Pantry was overcrowded we couldn't find a table Luckily we ... Read More
Wouldn't have liked more than 4 days on this ship 4 nights was just enough The kids water area was extremely busy Pool area very busy and noisy The Pantry was overcrowded we couldn't find a table Luckily we booked our table in the waterfront restaurant and ate there every night the trick is to book your table immediately on boarding The adult area at the back of the ship was very quiet nice place to relax but a long walk to the pool The weather was very hot and unfortunately the pool area was extremely busy so cooling off in the pool was not enjoyable I Started to feel slightly unwell on the last day, I've now been bed bound for the last few days with sever flu symptoms, my husband also very ill Anyone going on a cruise please get a flu vaccination a few weeks before departure Read Less
Sail Date March 2019
Aria looked, sounded, should have been great. P&O have have always been our go to cruise line. Alas, no more, Pantry food was simply disgusting, almost inedible in general and whoever heard of turnips for every meal as veges! I hit the ... Read More
Aria looked, sounded, should have been great. P&O have have always been our go to cruise line. Alas, no more, Pantry food was simply disgusting, almost inedible in general and whoever heard of turnips for every meal as veges! I hit the wall 4 nights in where my body said no more. I simply couldn't eat any more bad food. The other restaurants were ok but helpings were small unless I paid for more! The cabin was good as was all the bars and public areas, though dated and tired. She is an older ship now.Staff were terrific too but entertainment staff targeted priorities at under 25's at the expense of the rest of us, who were the spenders. Watered down orange juice and watery cocktails and spirits also were a real low! This was the first cruise we were pleased to see end. Sad. I wonder why this great Cruise Line has dropped its quality so much. Money and savings I suspect. Still, we love cruising and will have to leave our dear friend behind and move up a level or two to get back the quality P&O always served in the past. Sad for Carnival, sad for us. Read Less
Sail Date March 2019
First cruise for us. It was my husband's surprise 50th gift. We never made it to any of the shows, or any of the parties, nor did we partake in any activities. Instead, we spent our three days wandering aimlessly throughout the ... Read More
First cruise for us. It was my husband's surprise 50th gift. We never made it to any of the shows, or any of the parties, nor did we partake in any activities. Instead, we spent our three days wandering aimlessly throughout the boat, stopping regularly to eat, drink, watch wave patterns, and shop duty-free. It was exactly the break we needed forcing us to smell the roses. We travelled nowhere in particular and did the lazy-circle more than once without even knowing it. The staff were amazing. So polite and so friendly but clearly scarred by previous experiences with unkind passengers. There was no rest for the staff but not once did they complain. Food was incredible actually with lots of variety and a daily menu change. Our last lunch included prawns and mussels. It was so easy to eat healthy on this sea-break. But it was also a carb-lovers delight so we were never left feeling hungry. Service at The Waterfront was high class with speed and professionalism at every meal. Entrees are small but there is nothing to stop you from then going to The Pantry for a top up. Yes, there were lots of bogans and loud mouth swearing teenagers but we managed to find peace and quiet every time we sought it out. And yes, we too found an item from a previous traveller, however, having stayed in many hotels over the years we were not surprised at all. Room attendants do not have the luxury of time in these scenarios, in fact, they have approx. eight minutes to clean each room before the next lot of passengers embark. Again, I want to celebrate the staff. My hat goes off to anyone who can put up with daily abuse from drunk and/or entitled passengers and still come back on shift with a smile. Thank you to our stewards Mel and Mai. You made us feel very special. We will remember our maiden voyage fondly, because of you. Read Less
Sail Date March 2019
Firstly I have to say that this is not our first cruise with P&O[ the others both 10 day cruises] So I do know that P&O can show their guests a great time on a great ship....unfortunately this was not the case with the Dawn. ... Read More
Firstly I have to say that this is not our first cruise with P&O[ the others both 10 day cruises] So I do know that P&O can show their guests a great time on a great ship....unfortunately this was not the case with the Dawn. Embarkation was fairly quick and easy, then the smell hit us. Our cabin [a balcony...that's a laugh] was 10123 and the corridor leading down to it smelt disgusting [heard the same complaint from other floors] . This smell was there for the whole cruise...so glad it was only 4 nights. When we stepped into our cabin was a little disappointed as it was very dated. I had read that the ship had been refurbished 2 years ago so was expecting at least some new carpets and prints on the walls[apparently the only cabins refurbished were the suites!] Prints were so old & dated the only colours left in them were blue and the carpet[as much as it looked clean] also had an odour. Not sure what era the lamps were from , but it is time they saw the bin.Their were some good points to the cabin, PLENTY of storage[even the heaviest pcker would have room for all their gear] The bathroom was spotless & well laid out and the pillows on the bed were the best I have ever had. Pity the same couldn't be said about the mattress, which was like sleeping on a brick. Also the sheets on the bed were clean but very greyed.The fancy bit of cloth on the bed needed a good wash! The safe to the room took us 20 mins[with the assistance of cabin steward] to lock and when we tried to unlock to get wallets out we couldn't, so had to call front desk for assistance[3/4 hr later] someone turned up and said it needed a new battery and fixed in a couple of minutes. I feel this is something the cabin steward should have been onto when we had trouble locking it. Also felt as much as rooms were left tidy when they were cleaned.....we are not messy people. Things were definitely lacking in this department. Beds were not made until well after lunch one day[even though sign was out from 7.30] only got 2 turndowns & 1 lot of chocs on pillow. Their is also no number to contact your cabin steward. So you just have to look out for them[in some cases try & find them] Not really sure what their shifts actually were . Also I asked if a bucket of ice could be left each day[common sense would have been that it was left in the fridge] But no twice it was left on the table next to the tv [half melted by the time we got to it] Probably the worst aspect of our room was the balcony. Each time we have travelled with P&O we have gone up a level with our room [1st inside...no window, 2nd cruise outside window & this time a balcony] What a mistake that was!!! Should have saved our money! We rarely used the balcony because it was such a hard place to get onto. Let me explain. For Us both to be able to sit outside ! of us had to open the door. Then step outside & close it. Go & sit on the chair which was behind the door when it was opened. The second person would then come out and have to move the table[much to big for the balcony...think they may have come from the suite remodels] to be able to sit and their chair. Putting the table in front of the door making it impossible for the door to be opened again without all the bother we had just gone through. Also the balcony looked like monkeys had been let loose with a paint can. Paint over the furniture, floors and even the windows. This was not the inviting place that is shown in the brochures. We had gotten a balcony cabin on another cruise that we took[Princess] and it was wonderful. We loved to be able to have the door open to let some sea breeze in and we had breakfast & drinks out their many times. We barely used the balcony on this cruise, it was such a mess. May I add that we took this short break cruise to celebrate my birthday & if I had known the balcony would have been so bad we would have gotten a window room! Also hubby [a work health & safety officer] showed concern that there were no fire rated safety bulbs in the sprinkler heads on the balconies. After unpacking we decided to visit the Pantry for some lunch. We had both been looking forward to this as I thought the concept was great Boy was I mistaken. Not sure if the Pantry is laid out the same way on all P&O ships , but on Dawn it just doesn't work. People are going in all directions to have a look at all the little store windows[where as in a buffet you are all in a line going in 1 direction] It is very cramped in some areas . Finding a table can be a nightmare and for the evening meal they even block off part of the eating area to turn into a restaurant[that you have to pay for] So it is even harder to find a seat . Our first meal[lunch] was ok. Desserts were below average and lacked variety. We went to the pantry the following morning for breakfast [think it was about 7-7.30]and it was probably the worst breakfast I have ever had ,ever! As much as their were all the little shop windows open the variety was very limited[was told by other cruisers it was the same breakfast every morning] Decided on french toast and bacon & juice. Both the french toast was barely warm[even though their were a mountain of it in the window] and the juice was barely cold. So just left it promising to never go back their for breakfast again. We did call into the pantry a couple of times [mainly coffee and snacks] at best the food is basic and at times just plain terrible[ rock hard burgers , chips dry & salad limp ] Though I did have some very nice fish & chips one day. Coffee machines are frequently under maintenance for a long time. The waterfront restaurant on the other hand is wonderful. Was always able to get a seat[only 2 of us] and always enjoyed the food [all 3 courses of it] The only negative I have about this restaurant was that I arrived at 9.15 for breakfast[suppose to stop serving at 9.30] after running late from the spa and was told by front staff that they were closing early , so I couldn't have breakfast. Not good service guys! But in general the staff & food was above average in this restaurant We didn't try room service at all on P&O as you have to pay for it [free on Princess cruises] Where P&O did excel was its inside common area bars[obviously where most of the refurbishment had been done.] The Orient , Dome and Promenade bar, were absolutely stunning. Also the bar staff DEFINITELY gave Princess cruises bar staff a run for their money. They actually make their cocktails from scratch[not using premade mixes like on Princess] And they were delicious! A definite to do is the mix academy class run in the promenade bar. You get to make 4 cocktails for $25. !!. Hubby also loved that he was able to get a XXXX gold for $5.95 a can in these bars[they call it banana juice] Way cheaper that beers on other ships. Also another fun thing on P&O was its elevators[again done in refurb] lots of interesting scenes inside rather than plain boring walls. We also weren't constantly harassed to have our photos taken [which to us was great] and attend art auctions which are big on Princess. Probably one of the biggest disappointments on this ship was the pool[If you can call it that] deck. What a disaster!!! 1 VERY small pool [have seen backyard pools bigger] that for anyone with disabilities would have been a nightmare to get in & out of. Looks like there were suppose to be fountain going in it , but they weren't working. There was a kids water park which looked great , if you were a young child. But kids over a certain age did not seem to want to have anything to do with it making the swimming pool absolute bedlam. The couple of spa's on the deck were again only tiny spa's like you have at home. So what is usually a nice relaxing day at the pool definitely wasn't happening aboard the Dawn. Another thing I found absolutely ludicrous was the fact that the pools & spas get netted off at 8.00 in the evening. Seems crazy to me considering we live in the tropics. On other ships they at least leave them open until after the outdoor movies have finished. As people seem to like lying in the pool or spa to watch the movie. Not sure what time they were open in the morning , but did hear some people complaining[so many complaints from people] they had gone for an early morning swim and it was still netted off. The pool deck in general was a disaster area . Furniture generally looked like it had been picked up from the side of the road, Hazard tape was everywhere & where was the staff? It was only on the day before we were due to get off, that were actually saw staff going around asking if you wanted them to get you a drink[ I was thinking that this was not a service offered by P&O. I know the ship had been through a cyclone previously, but I do think that cruisers should have been notified about the damage done, then they could decide if they wanted to continue on a substandard cruise, or rebook later. Feel this was definitely money grabbing on your part. The main bar on the pool deck was not open until in the evening [as the cover had been damaged in the cyclone[ So a small pop up bar had been made. Don't know how many times we had warm drinks from there [actually soft drink came straight out of a warm can over ice] Not good enough P&O[ you guys are suppose to be leaders in the cruise field] . Staff were VERY low on pool decks . Chairs had towels over them for hours with people wandering round looking for seats , but not knowing if they could sit their. Actually stall seemed to be light on everywhere As I was on this cruise for my birthday decided to treat myself to the spa [a facial massage package] What a lovely looking area that was . Staff was wonderful. Chang[mu therapist ] couldn't have been better. Pity my peaceful massage was constantly disturbed by BEEP BEEP BEEP, BANG BANG BANG. Chang informed me that they were fixing something in the engine room. Definitely not the relaxing experience I was craving[But again thank you Chang for trying] Think that's about it apart from letting you know you will have to pay for shuttle buses to town[free on other cruise] and that public toilets constantly seemed to be under maintenance. Heard so many complaints aboard this ship[actually the only positive thing I heard was" well I suppose you get what you paid for'" ] When I got home I compared the per night rate for this cruise aboard P&O and the per night rate we paid on Princess at the end of last year and the difference was less than $50 a night per cabin [and that was sailing at Christmas time] So I really don't feel that " this was a cheap cruise" statement is warranted. To All the staff on the Dawn, I feel sorry that you have to work on such a substandard ship .but you do the best you can with what you have[heard 1 passenger refer top it as a ferry] Would I ever travel with P&O again, yes would give them another try. Would I travel on the Dawn again NEVER!!! Read Less
Sail Date March 2019
I have done 53 cruises and this would be in the top 5. Every thing was great,. The staff was fantastic. They soon learned your name. The Pantry food was great. Especially the asian soups which was special. The Waterfront restaurant was ... Read More
I have done 53 cruises and this would be in the top 5. Every thing was great,. The staff was fantastic. They soon learned your name. The Pantry food was great. Especially the asian soups which was special. The Waterfront restaurant was so-so.and the speciality dinning was ordinary but cheap at $30 Lots of kids on this cruise 470. Lots of young couples. A old and dated ship but lots of character. The smallest balcony I have ever had, about a meter wide. Then cabin was good, clean and well maintained. Entertainment was fantastic, great broadway shows. Comedian was great. When you consider the cost which was cheap as a sole passenger. It was value for money and I would do it a again and again. The staff made the cruise they were exceptional I loved them. The Orient bar had the cheapest beer on tap I'm have ever had $6 a schooner. I would recommend this ship. Read Less
Sail Date March 2019
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