My wife and I have thoroughly enjoyed 3 prior river cruises with Pandaw, Mekong, Irra waddy and Red river/Halong bay, plus optional Pandaw land tours.
On 12th October all that credibility crumbled to dust and blew away.
Whilst in transit from Delhi to Kolkata afternoon of the 11th we received an email from Brett Lemish, Indian area manager of Pandaw, advising due to flooding our 14 day river ...
We have travelled extensively on ocean and river over the last 20 years and have, with the exception of our October Pandaw India trip, always enjoyed our adventures. On two occasions plans went astray but we were adequately compensated. This is the first time I have voiced my dissatisfaction in a public forum and I have endeavoured to report the issues as accurately as possible.
We arrived in ...
This was a new cruise for this boat which was apparently brought from another country and it showed. The crew had little knowledge or interest in their jobs. Their command of English was little to poor. The decks were dirty yet never cleaned.
The bar and coffee area was always a shambles. The barman, when at the bar, could not understand the wine labels. Self-service was the often required ...
This cruise was chosen as way to see the more rural side of Vietnam and Cambodia and did not disappoint. In fact it went way beyond our expectations. The itinerary is new with many small villages visited, often being transported by local tuk tuk, ox cart or horse cart.The excursions are varied and well run, with a lot of local content , including making pots, basket weaving, cooking pancakes and ...
We travelled from Bangkok to Rangon (domestic air) and then longtail boat to Kawthaun, Myannmar. The transfer from Thailand to Myannmar was an adventure in itself! Our cruise director was waiting for us at the Kawthaun pier to helpus pass immigration and then took us, by tender to The Andaman Explorer. The ship was built, in approx 1960, as a Norwegian ice breaker ( but actually looks a little ...
Took the 7 night river cruise from Yangon to Bagon. I have taken many cruises on larger ships but this was our first river cruise and it was fantastic. The ship was very well done and the crew really tried and could not have been nicer or more helpful. The food was some of the best I've had. We almost cancelled because of the issues you read about in the paper and extremely glad we didn't. We ...
We traveled on a two night sailing from Mandalay to Bagan. We were warned that the evenings may be cool, but we did not expect to have to endure our meals in the freezing cold on an open air deck for both dinners and breakfasts. We asked if we could be given shelter from the cold wind, but nobody seemed to care. Food was cold before we got it back to our tables. The vegetarian choice was rice with ...
I was absolutely blown away with this company, I loved everything about them.
The best part for me was the attention and service I received. As a disabled traveler in Asia, I was worried about getting on and off the boat, and uneven surfaces during tours, but I almost always had an assistant to help me, I cannot believe it. My handholders, as I called them, were so gracious and kind, really ...
This is a wonderful ship with an excellent staff. Classic wooden boat. There were only 30 passengers on our cruise. Cabins were very large and comfortable, although the beds may be too firm for some. Large luxurious bathrooms. Common rooms were very comfortable. Lounging on the upper deck was wonderful. There are lots of steep stairs so you must not have mobility problems. There was a nice mix of ...
I have cruised many times and even worked on cruises as a performer, so I really know what I like and dislike. The ship was beautifully clean and really looked the part. Rooms were large with lovely decor and well designed. Bathroom was great and loved the design of the shower doors - so practical. Dining room was beautiful and we had reserved private dining which was a real treat for my wife ...