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2,481 Oceania Cruise Reviews

Told this USED TO BE a great cruise line. Times have changed tremendously!! Definitely a 3rd rate ship in need of professional leadership at the corporate level. The ship is run as though they going broke!! You pay for two ... Read More
Told this USED TO BE a great cruise line. Times have changed tremendously!! Definitely a 3rd rate ship in need of professional leadership at the corporate level. The ship is run as though they going broke!! You pay for two fares for you and your partner, then are told the so called free internet can only be used by one of you at a time??? Or you can pay an additional $270 for the other person. They allow one bar of shower soap for two people to last 2 weeks. The same with the small bottles of lotion and shampoo ! Of course, you can purchase more.... Food quality has definitely declined significantly!!!! And the portions are meager as you almost beg for more. Waiters have been ordered not to ask would you like another drink, unless it is one you are buying. We would never cruise with Oceania again. Caveat emptor.. Read Less
Sail Date September 2019
I chose this cruise because of the ports and food but I was very disappointed in the addition of an additional tender at Sydney and Sydney in general! It is a port that should be taken out! Instead add a day to Quebec City as the time ... Read More
I chose this cruise because of the ports and food but I was very disappointed in the addition of an additional tender at Sydney and Sydney in general! It is a port that should be taken out! Instead add a day to Quebec City as the time spent there was way too short. It was also hard since the time spent there was cut short. I also think the beverage package is over priced. You should be able to get wine at the bars too especially since most days, we are not there for lunch! The spa is nice but you need more than one bathroom in the changing room. We did have wonderful staff that cleaned our room(Leadie). The food was very good especially in the specialty restaurants. The excursions were very expensive and the ones that I would have been interested in were moderate and were filled. Thank you Read Less
Sail Date September 2019
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and ... Read More
We chose this cruise for ports, suppose to be beautiful coming out of dry dock,service and dining great but not a five star cruise as usual..many problems, constantly construction..pounding, drilling closure of the decks, pool and balconies ,paint and varnish smell everywhere-on Regatta, room seventh floor..you pay for five star and get a 2-3 star, not fair and so far they just say sorry..unacceptable ... We have sailed on Oceania 21 times, so extremely disappointing.. The staff are trying hard to please everyone but hard with all the noise and bad smell going on... The excursions have been great, as usual. And the guides have been very good as well, speaking good English.. We would hope that they compensate us at some point..hoping for return travelers.. They still start their entertainment to late 9:30..with not much to do after dinner..between 7:30 and 9 p.m.the cabin is beautiful but the balconies were absolutely not ready.. Read Less
Sail Date September 2019
We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so ... Read More
We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so that was of interest to us too. This was our fourth cruise with Oceania and our second in Europe with them. We have also done a number of cruises on other cruise lines, including principally HAL. This was one of the best cruises we have taken. The ports we visited on this port intensive cruise, i.e.12 different ports in 12 days, were all great with two exceptions, Brest and Ferrol - not sure why these are included in the itinerary but they allowed us some downtime. The service on the was excellent throughout. The ship is in great shape and is extremely well maintained. Everything is immaculate. We really liked our stateroom. Our cabin steward was wonderful and when we had requests she followed up on them right away. We only took in two of the evening shows but they were both very good. We didn’t go to a couple of shows because they were for an older demographic (and we are 64 and 63 years old!). We felt we were about average age for the general population on board. There were minimal activities on board during the day. Since this was a port intensive trip and during the day virtually everyone leaves the ship to visit the port or go on excursions, this wasn’t a problem for us. On the Marina the 4 o’clock high tea tradition continues and we very much enjoyed that. We made it back in time to the ship for high tea at least 3-4 times. The high tea in the Horizons lounge with beautiful views in every direction, the classical music quartet and delightful snacks - little sandwiches, pastries and scones with jam and clotted cream – is a real pleasure. Based on previous cruises with Oceania we had high expectations for the food. Overall I felt the quality of the food was very good. However, even though this was a special culinary cruise with Jacques Pépin there were very few cases where we "blown away" by dishes we tried in the MDR nor were there any special dinners in the MDR. There was a French menu night held at the Terrace Café but for some reason they did not do that in the MDR - strange. The specialty restaurants were all excellent, as usual. Breakfasts and lunches at the Terrace Café and Waves were fine. On the downside we tried the Terrace Café for dinner one night to eat outside and I had one of the worst steaks of my life there. So we didn't return to the Terrace Café for dinner after that. Also, Oceania advertised its new plant-based choices extensively so we were looking forward to trying that out. We were a little disappointed - we didn't see much difference in the number of plant based dishes on the menu as compared to previous cruises and some of these dishes we tried were not chef quality - we do better at home. We took a mixture of Oceania excursions (4) and excursions we organized on our own or with others (2). In other cases we explored on our own. Ports like Bordeaux are great for that. Also in several ports (La Rochelle, Bilbao, Ferrol) we took advantage of the free shuttle buses that Oceania provided, which took us into the heart of the city and from there we set out to explore. We found the Oceania excursions we selected were generally well organized and interesting but they are pricey - we used our O-Life option to cover the cost of 3 of the excursions. Standard complaints about the internet being very slow and spotty still apply. Hopefully they will be able to improve that next time the ship goes into dry dock for renovation. Overall our experience on this cruise was very positive and we hope to do another Oceania cruise sometime soon. Read Less
Sail Date September 2019
My wife and I have just returned from our first, week-long Mediterranean cruise with Oceania on board the Sirena. We are quite experienced cruisers and wanted to try Oceania as an alternative to our usual shipping line and because the ... Read More
My wife and I have just returned from our first, week-long Mediterranean cruise with Oceania on board the Sirena. We are quite experienced cruisers and wanted to try Oceania as an alternative to our usual shipping line and because the particular itinerary was interesting. The ship is very smart and comfortable but we found ourselves most confused by the system for charging drinks etc., which we felt was far too complicated and contradictory. At the time of booking, we purchased the House Select beverage package for US $39.95 each per day which gave us free wine, champagne or beer by the glass during lunch and dinner. According to the footnote in the brochure, this also included gratuities, which I assumed were to be distributed amongst the whole crew. Elsewhere in the brochure, it was stated that optional gratuities in the sum of US $16 per guest per day would be added to our shipboard account and that an additional 18% gratuity would be added to all beverage purchases, which are quite high in the first place with two vodka and tonics costing US $20, plus a $3.60 surcharge. I firmly expected that, having purchased the beverage package, these additional charges would not be levied. Although the daily charge was not applied, the 18% surcharge was applied to all drinks consumed outside of mealtimes. We were also very confused by the charging during Happy Hours, when I would have expected drinks to be half price, but it was a two drinks for the price of one arrangement and if we didn't want a large measure or second drink, then we were charged for two anyway. We really didn't want to have to make such complicated calculations whilst on holiday and, after discussing the issue with the Reception staff, made a written complaint. I was then invited to meet with the Food and Beverage Manager who explained that the gratuities with the beverage package went mainly to the sommeliers and that the 18% surcharge on drinks went only to the bar staff themselves as they did not receive a salary. I must say that I am quite disgusted with this practice in this day and age and it certainly explained why some of the bar staff were rather pushy in wanting to serve the more expensive drinks in double measures so as to increase their income. It also explained why, as soon as the sommeliers realised that we were on the package, their level of service deteriorated drastically and it was often difficult to get a second glass of wine, particularly at dinner even when they were not particularly busy. The bar service was also quite slow most of the time. When I pointed out that gratuities were supposedly at the discretion of the guest and not a mandatory payment, the Manager offered to remove the surcharges from our account When we got home. our travel agent explained that Oceania is American owned and that gratuities are one of the problems with American owned cruise lines from a European perspective. The culture in America is one of tipping led by low base salary or even no salary at all. Given that most of the crew, including the senior officers, were either from Eastern Europe, Asia or Central America, one does start thinking about exploitation. I must say that on our previous cruises in American owned ships, we have never had any problems or queries regarding crew gratuities. Generally, the food was of good quality and Oceania pride themselves on offering high quality cuisine but we both felt that there was insufficient variety. Typically, lobster bisque was on the dinner menu in the main restaurant every evening and other items were often repeated. The two speciality restaurants, Tuscan and Red Ginger were excellent and extremely popular to the extent that it was not possible to get a second reservation in either during the course of the week. Getting ashore, particularly in tender ports was handled well and there were never any delays. The personalised World Card had a bar code which the gangway staff scanned when leaving and returning to the ship, which was most efficient. It was unfortunate that this automatic process did not extend to paying for drinks and the card had to be handed over to be manually swiped by the bar staff on every occasion. Although we enjoyed the cruise and ports of call, in the light of these experiences it is unlikely that we will cruise again with Oceania. Read Less
Sail Date September 2019
We chose the cruise for the itinerary .....and also for St. Petersburg. This is our first cruise with Oceania and we have already booked another cruise for next year! So with that being said we can only say good things about Oceania ... Read More
We chose the cruise for the itinerary .....and also for St. Petersburg. This is our first cruise with Oceania and we have already booked another cruise for next year! So with that being said we can only say good things about Oceania Nautica. There is nothing negative to say....albeit the ship is being refurbished in a few months but the ship was still beautiful. Our stateroom was roomy, the bed very comfortable, the concierge level is fabulous. The crew is amazing and goes beyond to be of service to you. The food in the Grand Dining Room as well as Polo and Toscana was incredible. We did not really partake in Entertainment, Enrichment Activities or Fitness as we were busy doing other things. We did have some rough weather on this trip and were not able to dock in Riga or Visby but our Shore Excursions in Copenhagen and Bruges were great. We chose a personal tour in St. Petersburg for the two days we were there and it was beyond our expectations! We are looking forward to our cruise next year in Greece on a newly refurbished Nautica! Read Less
Sail Date September 2019
The price was good and the date fit our schedule. The cabins are in need of an update, but they are due for one shortly. The tv needs to be across from the bed, instead of at a weird angle. Our room attendant was very good, and we could ... Read More
The price was good and the date fit our schedule. The cabins are in need of an update, but they are due for one shortly. The tv needs to be across from the bed, instead of at a weird angle. Our room attendant was very good, and we could count on him to get it right. The restaurant servers were hit and miss. Some were excellent, and some clearly did not enjoy their jobs. The shows were pretty good. Not as good as our previous cruises, but smaller cast. The afternoon tea was great, but again scones were super dry and some of our waiters made sarcastic remarks about us eating too much, which was not professional. And this was asking for two items! The excursions were hit and miss. Partly, the rainy weather put a damper on our enjoyment of certain locations. I really liked Helsinki City Highlights and Bruges: A Medieval Gem. We missed out on going to RIga and Visby, because the ports were too rough to disembark. That meant an extra day in Tailynn, which wasn't that great of a location for two days. Wish we could've had 2 days in Copenhagen instead. Liked being able to do our laundry on the ship. The meals were overrated. I had to be sure to ask for the salmon to be cooked rare, or they would overcook it to the point of ruining it. I disliked all the buffet lunches, and ended up getting a salmon burger most every time. I wanted to get a massage, but I heard they charged $200, which is just excessive. And unfortunately, I got tonsilitus and had to see the ship doctor. Just to be seen, get a strep test and some antibiotics, they charged me $365! Way to take advantage of sick people. I don't know if this is the case on all cruises, but my mom had a fall on her ship and they charged her nothing. In summary, I don't think I will do Oceania again. Crystal was so much better in every way. Even Celebrity Cruises, which is comparable in price, had better service, food, and entertainment. Read Less
Sail Date September 2019
I've never been on such a disappointing cruise. And the shame is that since I was in a concierge floor veranda stateroom and didn't want to share a room, I paid almost $20,000 for two weeks of over-the-top mediocrity. The best ... Read More
I've never been on such a disappointing cruise. And the shame is that since I was in a concierge floor veranda stateroom and didn't want to share a room, I paid almost $20,000 for two weeks of over-the-top mediocrity. The best things were the steward on my floor, the mostly prompt room service and the organization at meals which is a good thing because on Riviera you eat from the buffet for all meals unless you make a reservation at one of the restaurants or go to the Grand Dining Room which isn't anything to write home about. After a week the buffet food was very boring although I have to say that I don't have a very sophisticated palate and I don't like a lot of different foods so other people might have felt differently. However, I did eat an awful lot of beef on this trip. I recommend the hamburgers. Otherwise, three times a day you have to serve yourself. And on sea days if you're a little bit late to meals you might not find any place to sit. The tours were also rather disappointing. For one thing they were very crowded - usually a full busload of people. And in general there was quite a bit of disorganization. There was so much waiting around. Disembarking was sometimes a problem. One day the platform had to be transferred to the other side of the boat. On another day a few of the tenders weren't working and had to be repaired. On another day there was ice on the platform. We spent considerable amounts of time waiting in the lounge to disembark while these problems were resolved. And on top of all that I lost an expensive sweater which was not turned in to Reception. The reason I mention this is that in my opinion it reflects on the the caliber of the other passengers or on the character of the crew. Read Less
Sail Date September 2019
Just returned from three week cruise on Riviera. Have cruised with them before but I think they have gone downhill. Many small problems. Late for several excursion because of management issues. Three tours was cut short because of ... Read More
Just returned from three week cruise on Riviera. Have cruised with them before but I think they have gone downhill. Many small problems. Late for several excursion because of management issues. Three tours was cut short because of problems but we were offered no compensation. Twice we had serious tender issues and once had to be towed back to ship. Crew was good but I think there are management issues. Most disappointing was the excursions.Descriptions did not match reality. They over-hype the excursions. leading to a disappointing experience. Management unresponsive to our issues.Disembarkation was an issue. We were told breakfast a 5:30 but when we got there they said it was a mistake and had to wait until 6:30, another in a series of management miscommunications. Leave the ship was 30 min.later than we were told. Special restaurants were all excellent. The manager of Red Ginger was very impressive and ran a top notch operation. Read Less
Sail Date September 2019
We loved Oceania so we booked a trip from Iceland, through Greenland, Canada, and the coast, to New York. Plenty of headaches leaving and returning to the ship because of the tenders. Lots of ineptness by the staff. Plenty of "hurry ... Read More
We loved Oceania so we booked a trip from Iceland, through Greenland, Canada, and the coast, to New York. Plenty of headaches leaving and returning to the ship because of the tenders. Lots of ineptness by the staff. Plenty of "hurry up and wait." We arrived in Reykjavik at 6:30 a.m. and were taken to a hotel but first, we waited for an hour at the airport as the staff tried to find our names and cross them off separate lists. Sounds simple but each staff person (3) had to cross our name off of their own lists and thus caused a delay. Then, instead of waiting in the warmth of the airport, they sent us outside, temps in 40's, and made us wait for busses that arrived 30 minutes later. Next, we went to a hotel and waited in a conference room for four hours until they brought us to the ship. It would have been nice to drop us off in a shopping district but we all sat around waiting. When we got to the ship, we all waited outside in the rain in one long line. No cover. Poor start. We signed up for six excursions. They have you arrive in the Riviera lounge 15 minutes before the star of your tour. Twice we waited because of tender trouble. All four tenders were not operating. We sat in our seats for two hours. Those with private tours were screwed. When you stay in a port for 7-8 hours, such delays are inexcusable. In St. John, we arrived for our tour 90 minutes late. The highlight was returning to the ship in a heavy downpour. Lightning, hail, an inch of rainfall. The bus stopped and our tour guide said, "Please stay on the bus, the weather is bad but it will usually clear up in ten minutes." OK. I'll sit. An Oceania representative showed up and said we had to leave immediately because the tenders are waiting for us. All 40 of us, some with walkers and canes, made their way to the dock some 75 yards away, sloshing in an inch of water as lightning flashed above us. When we got to the dock, there were no tenders. NO TENDERS! She lied to us to get us off the bus so we could hurry up and wait. We all waited outside, under a roof, cold, wet and pissed, for a half hour until the tender arrived. It stopped raining in ten minutes. Thank god no one was struck by lightning. This was inexcusable and showed that Oceania had no concern for people's safety. The other thing we noticed is that, unlike other cruises, the wait staff didn't return and ask if you wanted refills of your beverages if you didn't have the alcoholic beverage package. I'm a water and iced tea drinker. The experience with the tenders has soured our view of returning to an Oceania cruise. It is one of the most expensive cruise lines and you shouldn't have mistakes like this. Read Less
Sail Date September 2019
There were three stops on this cruise that were not worth one hour much less a day!Trois Rivieres,Quebec, Corner Brook,Newfoundland to name two. The food in the main dining room was mediocre at best and the service there was poor. I ... Read More
There were three stops on this cruise that were not worth one hour much less a day!Trois Rivieres,Quebec, Corner Brook,Newfoundland to name two. The food in the main dining room was mediocre at best and the service there was poor. I have cruised Oceania many times and felt this is no longer a first class experience. On sail aways, like from New York, all they had was a band and no wine or champagne like they used to. The food in the two special restaurants was excellent...Toscana and Polo. The service in these was excellent but you are limited to two nights at each on a 17 day cruise! The Concierge "Suites" in this ship, Insignia, are very small..especially for a 17 day or linger cruise. Note that if you take the 8 "free" excursions and you are a couple that means on four excursions each! Any additional and you pay extra. Read Less
Sail Date September 2019
I chose this cruise because of the ports it included specifically Quebec City, Charlottetown, New York, and Bermuda. The rest I didn’t really care one way or another. Both Charlottetown and Bermuda were cancelled - not Oceania’s fault ... Read More
I chose this cruise because of the ports it included specifically Quebec City, Charlottetown, New York, and Bermuda. The rest I didn’t really care one way or another. Both Charlottetown and Bermuda were cancelled - not Oceania’s fault for Bermuda - weather was bad. Substituted Corner Brook,Nfld for Charlottetown- not impressed - never heard a reason. 2 other Canadian ports were cancelled due to high winds and they were tender ports. I am travelling solo and this is not the ship to do that on. Entertainment is boring - music is boring. Most passengers are very “old.” I am a senior too but most of the passengers were “old” even for me and everyone was in pairs. Some people were friendly others were not. They had a meet and greet for solo travellers - 2 of the men that showed up were cousins travelling together - both were married - so not solo. One man and one woman were travelling together - so not solo. Just because they weren’t married doesn’t mean they were alone. 3 that showed up were part of the entertainment group - and knew each other well - so not solo. I don’t mind being alone but the staff made you feel awkward sometimes because you took up a table. I guess some people don’t understand those of us that like to be alone. The problem was because the weather was cold no one was using the outside tables. Everyone seems to like Oceania’s food but I wasn’t overly impressed. One chef they had working the grill was not very pleasant - and lucky me - he was the one I always got to take my order. They had too many waiters sometimes - clearing plates before you were finished with them. The hours their restaurants serve is too restricted. Breakfast ends too early - if you don’t eat by 10 am you have to eat at lunch. And, if you are late for lunch because you went ashore your only option was the outside grill if it was before 4 pm. They had 2 nights with a red ginger theme - and I ate in my room the second night because I didn’t like anything on the menu. Never used my reservations for the specialty restaurants- couldn’t imagine sitting there by myself. They often had snacks in other areas but they were all carbs - pastries, cakes. I have read other reviews about the passengers on the world cruise being cliquey- and I agree. They have games they play just for them. Cabin bed and linens are great. The steward looking after my room was great - very efficient. But after a few days I started to smell a “sewer like” smell on my floor. ?? Not sure what that was all about. Very limited shopping available. Sell on-board cruises like crazy. Most other people seemed to like Oceania- so maybe I am the odd one. Read Less
Sail Date September 2019
To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, ... Read More
To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, the maintenance of the rooms and, last but not least, the great choice of excellent food, cannot be toppled. The major experience, nevertheless, is the disponibility and the kindness of the crew, from 41 different nations! All men and women, from the Captain to the single sailor, are kind, very attentive, helpful and friendly. The standard of the rooms is superior and the available space generous. The crew shows and lives an "esprit de corps" and a "unité de service". One point has to be improved by the management: it is not acceptable, nowadays, that a couple can only dispose of one free WLAN account and has to pay (a lot of) money for further accounts. A couple, today, has two cell phones and to tablets/computers. At least three accounts have therefore to be included in the basic offer! Please adapt this NOW. Read Less
Sail Date September 2019
Cruise and excursion GOT-004 12:30pm – 4:30pm in Gothenburg, Sweden, cost $179.00 per person was terrible. It was a total waste of our day which we cannot get back. We departed around 12:45 pm and arrived at our first stop Skarhamn at ... Read More
Cruise and excursion GOT-004 12:30pm – 4:30pm in Gothenburg, Sweden, cost $179.00 per person was terrible. It was a total waste of our day which we cannot get back. We departed around 12:45 pm and arrived at our first stop Skarhamn at 2:00 pm. We were allotted 20 minutes at this stop and used the time to wait in line for a restroom. Nothing open at this stop except the one restaurant we used for the restroom. Next stop was Kladesholmen. This is a residential resort area with nothing to see except a sea view. We walked to a church (which was not open) for a photo op. Back to the bus for the ride back to the ship. The tour guide (who made sure we all knew she hated the Norwegians) didn't even have anything of interest to point out along the highway except for 4 smoke stacks that were no longer in use and a Volvo factory. I can't believe Oceania would even have such an extremely poor excursion. The four hour excursion had approximately 45 minutes off the bus the rest of time it was mostly highway driving. Back on the ship my wife and I encountered a large group (about 20 other people) who were waiting for the Destination desk to open to complain about this terrible excursion and request a refund. We filled out a Shore Excursion Guest Tour Report. Two days later (last night of cruise) we finally heard back from the main office in Florida and were denied a refund. Other issues were staff shortages in all eating establishments. They are running around trying to keep up with everyone regardless of the venue. The food was always warm and rarely hot except for the soup which was always hot. The one person that was of great help to us was the Concierge on Marina Ray Kucharski. We can't say enough good things about him. This was our third and will be our final cruise on Oceania. We spoke to others who feel the same as it appears Oceania has gone downhill since bring purchased by Norwegian. Won't be cruising or recommending Oceania again. It is sad as it used to be exceptionally great in all areas. Read Less
Sail Date September 2019
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The ... Read More
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The Bouillabaisse in Jacques was not good at all.. No mussels, no clams, no fennel (I don’t think) and no broth. It was pasty, more like a sauce that I would expect in a cioppino. They later brought a sole that was very good, and my wife ate some as well as she didn’t care much for her Lobster (sort of an au gratin in the tail shell) definitely prepared, frozen and reheated. Also the “steamed“ lobster in one of the other restaurants was poor. Also appeared reheated. I should have thought (they don’t have fresh lobster on board) so don’t order. However, I should not have to think though how they provision food. I am kind of a do it right or don't do it type guy. Caesar salad at Jacques – Really very disappointing. They should skip the table side preparation and have someone in kitchen that knows how to make Caesar. What a waste of arm waving. The oil and vinegar cart is a wasted effort as well. Why go through all the trouble of selecting oils and vinegars only to use it on a poor excuse for bread. I couldn’t find decent bread so basically didn’t use it. We were spoiled by three days in Copenhagen before the cruise where breads were unbelievable. Why can’t Oceania provide one or two good breads. Oh and skip the logo on the bun. Sole in Pollo grill was very good as it was in Jacques – that is as good as the Sea Bass in Red Ginger in my opinion. If you like fish get the Sole. Second time I had mine whole (not deboned) which was even better. The buffet is almost always great. The prime rib I had there one night was the best in my memory. Thought the German dinner fell short as did others. Sauerkraut tasted like warmed up canned sauerkraut (why bother) and the German potato salad was very weak. The sausages were OK and the pork hock was dry (best to cook with the kraut). Many of the pork dishes were dry and I couldn’t eat them. I cook a lot of pork and it need not be dry. The should skip the German dinner or improve it. Coffee in buffet was not good. Very disappointing. We drink a lot of coffee and appreciate good coffee. This was not good. Weak but bitter. Don’t recall having problem with the coffee in the past. Did they go to lower cost bean? I thought the evening selections in buffet were better on our past two trips and we ate there every night except for our specialty nights which is typical. The main dining room is nothing special unless you simply want someone to bring food to you. Housekeeping – housekeeping was hit and miss. The veranda door was unlocked a couple times after they organized the deck furniture. One time they left no floor mat in bathroom. Only one bar of soap to be used for sink, shower and tub (really?). I had to keep asking for coke which is very unlike all other cruise experiences. Normally they figure it out. There were dirty coffee cups and half full dirty glasses (like maybe we wanted to drink something from yesterday?) Music – We like to dance and there were a number of other couples who also like ballroom dancing. The music of the showband was too long for dancing (maybe 6 to 8 minutes) and much of their music was not danceable (very slow or very fast tempo). Although we were there every night for 2 hours or more, we danced much less than past Oceania cruises. The other band didn’t even seem to know what ballroom was but at least their pieces were a little shorter and if you asked them to play something, they would but not always in appropriate tempo. Past cruises the bands seem to catch on to what we like within a couple days and played great music the rest of the cruise. This time it was challenging. Waite Staff – It seemed there was a different staff in the lounge every night and we were there from 5:00 to 7:30 pretty much every night. In the past within days staff knew us and knew what we wanted and took care of us. Cunard cruise a couple months ago they also knew who we were and the same servers were there and came to our table as we walked in. Very noticeable difference. On Marina this time it seemed very disorganized. There was also a lot of pitching of special wine and vodka and caviar sessions from the servers. Don’t recall that in the past. Felt we were being pressured to “sign up” for this or that. Lectures by Phil Smart – The ones we were able to attend were fantastic. So informative about things that are not in the main-stream news. Good job. We would book almost any cruise just to listen to him. Summary – The itinerary was great and fellow passengers were great but the ship experience has us thinking of giving other lines a try which we weren’t sure we would do. We really do like the size of the Marina and Riviera but right now we feel as though we are not getting what we are paying for. Read Less
Sail Date September 2019
We have been on Oceania twice prior and because 3 nights in St Petersburg, 14 days and the Baltic was on our bucket list. Every place we had not been to and that was really appealing. We had travelled with Oceania twice prior and ... Read More
We have been on Oceania twice prior and because 3 nights in St Petersburg, 14 days and the Baltic was on our bucket list. Every place we had not been to and that was really appealing. We had travelled with Oceania twice prior and relatively positive experiences. The staff, whether, food, drinks, entertainment or cabin staff are excellent and very accommodating. The negatives, - Showers are far too small for normal people like us. - the internet, complimentary on level 9 was pathetic. We took this cruise so we could keep in contact with Australia. Sadly to log on to pay wages, took 8- 10 times and 2 hours. if not for Concierge on 9, this critic would be very poor. he should be commended, NOTHING was too much trouble. - We didn't participate in cruise tours as we found them ridiculously over priced. we took private tours, more personal 6 people for St Petersburg, more informative and 1/3 of the price. - finally concierge level, is it value for $$, sorry we don't think so. Read Less
Sail Date September 2019
Loved the ports of call. Love the size of the ship. We wanted to sail up the eastern seaboard. You feel like you belong to a family when coming on board an Oceania cruise ship. The crew are very helpful and can’t do enough ... Read More
Loved the ports of call. Love the size of the ship. We wanted to sail up the eastern seaboard. You feel like you belong to a family when coming on board an Oceania cruise ship. The crew are very helpful and can’t do enough for you. Embarkation was very easy and the ground staff were very friendly and helpful. One criticism is that the cost of the shore excursions are disproportionately expensive. The cabins are fairly well appointed but the balcony on this particular cabin was very exposed and it was extremely noisy and disturbing when the anchor was activated especially first thing in the morning.. At breakfast there was only an option of vegetarian sausage once in the ten day voyage. Generally the food was excellent. We love cruising with Oceania and will always look to cruise with them as our first option. Your cruise director was very entertaining and kept you well informed of what was happening on and off the ship. Read Less
Sail Date September 2019
First off, I want to congratulate Oceania on the updated interior of the Insignia, The interior decorators did a fabulous job making the ship brighter and warmer. We had a Concierge verandah and the cabin, though on the small side, was ... Read More
First off, I want to congratulate Oceania on the updated interior of the Insignia, The interior decorators did a fabulous job making the ship brighter and warmer. We had a Concierge verandah and the cabin, though on the small side, was extremely comfortable with a great bed, linens and towels. With the addition of shower doors, the small shower was a non-issue for us. This was our 3rd Oceania cruise(Nautica and Riviera previously) and we thought the food was the best of all 3! We ate 4 times in the speciality restaurants and for the 1st time I finally had a delicious steak in Polo(other several times on previous cruises the steaks in Polo were almost unedible). We ate the rest off our dinners in the GDR and thought the food and service was excellent. Yes,the waiters seemed somewhat overworked, but overall we enjoyed the GDR over The Terrace because it was less hectic. The menu is smaller, but if it didn’t appeal to us, we ordered the Jacques Pepiin salmon or chicken.(The chicken was perfect). The ship was incredibly clean and housekeeping did a great job keeping our cabin(7041) spotless. The cruise itself hit a lot of ports(Boston, Bar Harbor and Quebec were are favorites) It would be fantastic if the ship overnighted in Boston and Quebec City and missed some of the minor ports(we didn’t go to Sydney to outrun Dorian). The only entertainment we went to was the comedian who was very funny. Out of our approximately 35 cruises(about 20 on Celebrity) we thought this was one the very best! Again, Bravo Oceania! Read Less
Sail Date September 2019
This was our second cruise on the Riviera. The food quality and service quality have fallen significantly over the past year. We went on our first Oceania cruise in 2014 on the sister ship, Marina, for a Baltic cruise. We could not ... Read More
This was our second cruise on the Riviera. The food quality and service quality have fallen significantly over the past year. We went on our first Oceania cruise in 2014 on the sister ship, Marina, for a Baltic cruise. We could not believe how wonderful and attentive the staff was. The shore excursions were great and fairly priced. The food and drink service was outstanding. Last year we took Riviera for the Greek Island cruise. The food quality in the main dining room had dropped. The service had lessened. The shore excursions were much more crowded and over priced. The entertainment offerings were poor at best. This year we decided to try the ship again with some friends we met on the last cruise. Had it not been for the passengers we engaged with and a few outstanding staff members, the cruise would have been a disaster. This was the Northern Allure cruise from Southampton to Reykjavik. The first night we found shards of a broken glass on the bathroom floor. We brought this to the attention of the staff and insisted they re clean the bathroom floor. After that the cabin attendants never acknowledged us. Never greeted us and made an effort to turn away as we passed by. Our bathrobes were taken, but not replaced. Our bath mat was taken, but not replaced. These incidents required us the call the supervisor. The cabin had dust on the glass shelves - never cleaned in 2 weeks. The bathroom vanity handles were loose. The in room safe had a taped on piece of paper for a door handle, the plastic on the buttons was worn off and several numbers would not work, and the inside battery cover was held in place with a band aide. One evening in Toscana, the Italian specialty restaurant, my desert glass was cracked through 2 sides. I spoke with the restaurant manager. I never received a formal apology, and offer to return to try them again - you could only book the 4 specialty restaurants once each on a 14 day cruise, or a free bottle of wine as an apology. In another specialty restaurant, the Polo Grill - the cocktail I ordered was not good. Instead of offering me another or something else, I was still charged for this. At the Waves outdoor grill, I asked for a simple smoothie of yogurt with milk and fruit. The staff informed me that they could only make the 3 combinations that were posted on the board. None of these were to my liking. One evening my wife requested pasta with only olive oil and cheese. She was told she could only have pasta with the sauces listed. How easy is this to make, especially since the pasta was in front of her and did not have sauce on it yet. The evening entertainment was hit or miss. Other less expensive cruise had far better shows, such as the Greek Crystal cruise from Montego Bay around Cuba. This time we booked our own shore excursions, except for the free included ones. They were less than half price and much less frenetic. Since NCL has taken over there appears to have been a precipitous decline in the care and attention to details. For over $7500.00/person for the cruise portion only, this is not inexpensive. At this price there are numerous other cruise lines. All of the above was written on the on line end of cruise review. We were informed that every review was to be read and considered for future enhancements?????? I seriously doubt we will every cruise with Oceania again. I would advise those reading this review to carefully consider other options before booking. Read Less
Sail Date August 2019
Worse cruise I have ever been on. Choose Insignia for the 8 day trip to Bermuda to celebrate my husband's retirement, During embarkation the ship does not except *Credit Debit*cards as form of payment for any on board charges. So ... Read More
Worse cruise I have ever been on. Choose Insignia for the 8 day trip to Bermuda to celebrate my husband's retirement, During embarkation the ship does not except *Credit Debit*cards as form of payment for any on board charges. So we had to cancel most of our shore excursions to have credit applied to our room to pay for crew tips. The casino was very small and never had enough staff to operate the roulette table. I was expecting amazing food because they promoted it so strongly. Most food was average, but a lot was so terrible and uneatable, I sent it back and went up to the buffet. The food was the worse part of the trip, but a very close second was activities on the boat. Worse cruise director that I have and anytime. Never saw him at all. No activities at all. Such an incredible boring time!! No ice carving, no fruit carving, nothing to do at all. All shows were scheduled very late, mostly 10 or 11 pm?? Can't really think of anything good about the trip. Don't waste your money for the promise of luxury and best food on the sea--because it is all a disappointment!! Read Less
Sail Date August 2019
We booked this cruise as a less expensive alternative to flying down and staying a few nights in a $1200 a night room in one of the resorts down in Bermuda. The itinerary was perfect-- 2.5 days in St George and a day and a half in Hamilton ... Read More
We booked this cruise as a less expensive alternative to flying down and staying a few nights in a $1200 a night room in one of the resorts down in Bermuda. The itinerary was perfect-- 2.5 days in St George and a day and a half in Hamilton and well away from the large ships in the Dockyard. A well positioning floating hotel near all the things we like to go and do on the island. It was our first time on Oceania-- we have cruise a bunch and have run the gamut but our more recent experiences have mostly been on Seabourn. Impression: The ship was coming off a refurbishment and the overall impression was that it was tastefully done-- keeping the clubby atmosphere from before but updating it a bit to be a little more modern. It was on par decor wise with a newer Ritz Carlton. Everything seemed quite new and the ship itself appeared to be a very good condition-- literally the only maintenance fault I could find was the little muster station frame on the back of our cabin door was slightly damaged. Cabin: We opted not to get a verandah on this drip due to the large amount of time we planned to spend ashore. As many have mentioned, the bathrooms on this class of ship are notoriously small. The shower doors are quite clever in that they open in or out to give you more working space in the bathroom but the bottom line is that you are showering in what amounts to a small telephone booth. Refurbishment of the rest of the cabin was top notch-- tons of storage space for its size. The bed was also one of the most comfortable we've had on a ship. The cabin was quite small though and I think in hindsight I would have booked a larger one had I known (even though the verandah wasn't a big selling point). Ours was also forward on the ship and the first night out we had rough seas-- it was the first time I've ever gotten seasick. I would have picked one much more amidships looking back. Dining: Oceania gets very high marks for dining and they aren't totally undeserved, but there are nuances. Overall the food is very good. The complimentary alternative dining rooms Toscana and Polo Grill are the best venues aboard for overall quality. - Grand Dining Room: Overall was very hit or miss. We had one good dinner there, one mediocre. The food is not cooked to order so it does have that banquet hall quality to it-- frankly I was expecting a bit more from them here. - Polo Grill: I went in thinking this would be my favorite with the clubby wood paneling and dark leather chairs-- it looks like a steakhouse in Manhattan from central casting. We had dinner there one night and it was very good. My New York Strip was well prepared but cut thinner than you get in a shoreside establishment. The others in our group were indifferent to their filets but enjoyed the appetizers and sides. Its a very filling meal so best to skip lunch the day of. - Toscana: This ended up being our favorite and we were able to score a second reservation the last night (you are guaranteed only one at Polo and Toscana each cruise). The food was uniformly good and it was fun getting to order around the menu and put pastas in as mid courses. A lot of sharing. - The Terrace: The buffet overall was of a high quality but was lacking in options. What looks like a large buffet (at least as large as it could get on a ship this size) is actually a mirror image of itself on the other side. This is most apparent at lunch where the options are limited. It would be fun if they added more. Breakfast was quite good here with a made to order omelet station. - Waves Grill: We ended up eating lunch here quite a bit as it was open on embarkation day as well as being next to the pool (where we spent most sea days). The burger is quite good as is the reuben sandwich. The Cuban sandwich left a little to be desired. Ice cream, milkshakes, and a smaller buffet of cold items are also available here and very tasty. - Room Service: Overall your standard shipboard room service. The only downside to our cabin was that we were not entitled to hot breakfast which was a bit of a disappointment. The two times we ordered continental breakfast it was delivered on time. Their baked goods, particularly croissants, are far and away the best at sea and beat out some much more expensive lines like Seabourn and Regent. We ordered hot items when we got back to the ship late one night-- the club sandwich and pizza were perfectly adequate. - Baristas: The coffee shop off the Grand Dining Room was a popular spot and overall was very good. They have miniature baked items like croissants etc off to the side during breakfast hours. The only head scratcher was the lack of quality of the to go cups which were generic (no branding?), small and would quickly fall apart-- time to get some proper paper cups in their Oceania! Entertainment and Activities: We made good use of the bars on board-- mostly the Waves Bar by the pool but also Martinis which is on Deck 5 near the Casino. Everyone was super friendly. A note on the beverage package-- if you drink more than 3 drinks a day just get it. The drinks listed in the menus are single pours which are much smaller than standard in the US. If you want a drink that looks like you would get back at home you have to order a double which can get the drink price to $18-22 a pop. The beverage package saved us a lot of money. Entertainment overall was good but not spectacular. Highlights were the cruise director Carson, the dancers, and the band was really quite good and would play by the pool in the afternoon. Low point was the comedian they brought on who had two shows. To be fair to her it felt like she had to cut out or tone down a lot of her material to not offend people. There was a broadway revue that was good but could have skipped it. The casino was not well utilized and overall the ship went to bed quite early. Horizons up on Deck 10 was the late night venue although it wasn't heavily used. Service: Generally it was very good, well intentioned, and unobtrusive. Our cabin staff were very good and everything was spotless when we got back to the cabin every time. Service in the Grand Dining room was a bit mechanical. Dining service was much better in Polo and Toscana and on par with what you would expect in a land based fine dining restaurant. Everyone made a good effort to make you happy. Spa: Canyon Ranch runs this and it was impressive given its small size. The changing area has two showers, a disproportionally enormous steam room, and bottled water and gatorade are provided in small coolers. The changing room opens onto a nice private deck with a large hot tub overlooking the bow. The spa service I got (50 min deep tissue massage) was very relaxing but it was more like a very enthusiastic Swedish massage rather than true deep tissue. Overall the spa is overpriced for what you get but hey, its vacation! Ports: Bermuda was the main attraction for this cruise and candidly we would have booked whatever was the smallest ship going from the Northeast that was docking at St George and Hamilton rather than the Dockyard-- it just happened to be this one. We spent the vast majority of our time off the ship at beaches and in town and actually didn't return to the ship for dinners, rather eating them ashore as well. The Insignia as a floating hotel was perfect and it was nice moving over to Hamilton the last day to make shopping a little easier and bring you more central to things on the island. Overall we were very impressed with Oceania. Small bonus for this trip was there were absolutely no kids aboard (I'm thinking owing to it butting up against Labor Day weekend). I would sail them again for the right itinerary. Read Less
Sail Date August 2019
We're in our 60's and have cruised on many lines over the last 40 years. Favorite cruise ship right now would be Celebrity Equinox. We booked Oceania Insignia for its smaller intimate ship size, highly recommended cuisine, and ... Read More
We're in our 60's and have cruised on many lines over the last 40 years. Favorite cruise ship right now would be Celebrity Equinox. We booked Oceania Insignia for its smaller intimate ship size, highly recommended cuisine, and itinerary to Hamilton and St. George Bermuda. We truly miss the ability of the newer mega ships to dock there. They are too large to fit in Hamilton, and much too large to enter St. George through "the cut" - a very small entryway into the harbor and one of the best views you will see. Docking in Hamilton is perfect because you walk off the ship onto Front Street - where upscale shops and restaurants are plentiful. We choose an outside cabin on deck 3 with only a porthole - like the ocean liners of yesteryear. We had looked at other cabins, but the price increase for a picture window or a veranda cabin was not worth it to us. Cabin sizes were no larger and you were at most only a few floors higher. Cabin was nice enough, but the porthole was recessed into the hull, so the views and daylight were impacted. Beds were very comfortable, but the bathroom and shower were the smallest I can recall on any cruiseship. The toilet was angled towards the door because it wouldn't fit any other way. The shower was glass enclosed by 2 swinging doors, but you could not turn around in it. We loved the small size of the ship - 30,000 tons or so. Our fellow cruisers were mostly seniors and very well behaved compared to many other lines we've been on. The highlight of the ship experience for us was the ambiance of the dining room. Tables were spaced out enough to give you privacy - you know how other cruise lines put tables so close to you that you can't have a private conversation! Not so here. And tables for 2 were plentiful and placed around the perimeter of the dining room, affording beautiful ocean views. Did I mention Versace china and stemware (for both red and white wine) were always waiting for you? Service again was excellent. The atmosphere was beautiful. Not so the food. And this was the biggest disappointment of the experience. It was certainly edible for the most part, but no WOW factor. The lobster tail was soft and mushy with little taste. Texture is important and I like my tails crunchy and juicy. Steaks had no wow factor as well - certainly not up to what you'd get in any upscale steakhouse. Even their Polo grill NY strip was sent back. It was served medium rare as requested, but lacked any taste and strangely lacked any juice oozing out of it just a little. It was also only about 1/2 an inch high, and steaks need to be a bit thicker to properly sear and retain juiceiness. The Queens Cut prime rib that replaced it also appeared to be medium rare, but again had no moisture in it and was quite chewy. I'm guessing grass fed which is a cheaper option. The lemon chicken for lunch on the last sea day was inedible - tough. The pieces had the look of meat that had been reheated too many times. Again they were quick to bring a second plate, but the result was the same. Those were my 2 sendbacks. On the other hand, there was a leg of lamb entree that was delicious and full of flavor, but those entrees were few on this voyage. I was truly astounded that the food quality was subpar because this was, after all, Oceania! I wonder if this sailing was just one of those off weeks? We may try Oceania again to see if that's the case, because the atmosphere and table spacing in the dining room are huge plusses. Toscana served a very good veal osso bucco. Overall, I'd give the Dining 5 stars for how it's setup and 2 stars for food quality, so a generous 4 star combined. Read Less
Sail Date August 2019
REVIEW. Eleven day Baltic Cruise. Aug 24 - Sept 4 We have just returned from a Baltic cruise on Nautica. I was beginning to wonder if Oceania was the company for us as there were a few naysayers on this Forum. No smoke without ... Read More
REVIEW. Eleven day Baltic Cruise. Aug 24 - Sept 4 We have just returned from a Baltic cruise on Nautica. I was beginning to wonder if Oceania was the company for us as there were a few naysayers on this Forum. No smoke without fire I thought. Nautica does need a refit. She is a bit tired and old fashioned. However everything worked except the fridge which was replaced within hours of reporting it. GENERAL We live only two hours from Southampton. At 2.10pm we checked in at the terminal and were in our PH Stateroom 8049 by 2.45pm The bags were waiting outside the door. No complaints there. The Stewardess introduced herself soon after we arrived and I requested a foam pillow instead of a feather one. (This was on the bed when we returned from dinner) Mani, the Butler, was soon at the door and we were able to ask him to bring morning tea each day. He was charming and professional. Tea came as requested each day. Boat drill was at 4.15 . This took a slightly different form from what we remembered, as we were taken out on deck to our lifeboat. Previously we were only instructed in the muster station. It seems a good idea to show the guests exactly how the safety drill works. You are not required to take your life jacket. On returning to our stateroom, we phoned Mani and requested tea and cookies. Ten minutes later he was there with the order. Perfect. He also got us a table in the speciality restaurant when we asked him. Oh and replaced the ailing fridge within hours. and brought lunch one day. And breakfast a couple of days too. DRESS. ( I hesitate to mention this contentious issue!) My husband wore a linen jacket every night for dinner because he likes to and I wore a nice dress or smart trousers and a pretty top. Gentlemen frequently wore a jacket in the speciality restaurants and the ladies always looked good to me. We did see guests going to the Terrace who were not quite so formally attired but we did not eat there in the evening so don’t know what the general look was. FOOD AND DINING SERVICE. Waiters were attentive and the sommelier was prompt, the wine poured before any food was served and glasses topped up frequently. We had an included wine package. I am at a loss to understand the comments about slow and lax service in the GDR that some recent reviewers mentioned. We were always greeted by name and when we asked for a table for two that’s what we got. Sometimes we shared. We do feel, however, that the menu is not as extensive as on previous cruises and did not change as often. (our last cruise was two years ago on the same ship) Only one meal did not meet expectations. It was duck a l’orange. I mentioned it to the restaurant manager. He wrote it down but I did not hear any more about it. All the desserts were delicious. SPECIALITY RESTAURANTS. Three meals in Polo and two in Toscana. Some on our own and some shared. I had shrimps and lamb in Polo and Dover sole in Toscana. We always enjoyed the company of our companions in fact we sat with the same people on two different occasions quite by accident! In Toscana we requested a special dessert a couple of days before we went. It was Zabaglione. This has to be made and served immediately. That is why it has to be requested. The chef came to see us at our very special forward table to make sure we enjoyed his dessert. We did. TOURS For the first time we took Oceania tours as they were included in our fare. The guides were charming and spoke good English. The tours were well organised and did what we expected. The guests were “well behaved” and always returned to the bus on time. Except once, but that was a genuine mistake by the guest and she was mortified so we forgave her!!!!!!! ENTERTAINMENT… What we went to see we enjoyed. True there are no big presentation shows. The singers were good and they also did duty as Entertainment Officers. I am really not sure what is expected from these shows that guests say they are disappointed with. Last but not least I must mention the CD. Shawn Carter. Excellent. Enthusiastic. Friendly. Kept us informed. Just right. Read Less
Sail Date August 2019
: enjoyed this cruise, However, there is room for improvement; (1) Most of the excursions were low quality. Except the tour guides in St. Petersburg and in the Hermitage, modst of the other tour guides were below standard. The tourduide ... Read More
: enjoyed this cruise, However, there is room for improvement; (1) Most of the excursions were low quality. Except the tour guides in St. Petersburg and in the Hermitage, modst of the other tour guides were below standard. The tourduide in Bruge was too old and could hardly talk. It seems that physically this was too much for him. The tour guide in Stockholm was a catastrophy. He just walked us through the royal palace and had very poor knowledge of the subject. Terrible waste of time. The guide tour in Helsinki was superficial and just wanted to have it over with. There was no air condition in the bus and when the bus driver was confronted by one of the group members, she answered that this how the bus was constructed by Volvo, and did nothing to improve the situation. We were reimbursed 20% of the excursion fee, but this did not make up for the damage. When I returned from this excursion, the third one in a row, I considered to cancel all the remaining excursions. Fortunately, the tour guises in St. Petersburg and in the Hermitage were good. This was just a temporary relief, as the tour guides in Estonia and in Lithuania were bad again. The one in Lithuania was really really bad. The tour guide we had today in Gdansk was above average but stretched the time and gave a lot of free time which lowered the quality of the excursions. I complained several time to various people in the cruise about these excursions, and suggested that at the end of each excursion the members of the group will complete a questionnaire. This will help to eliminate the bad tour guides, once repeated bad reviews will prompt the cruise line to request the agency to not hire these tour guides in the future. I was always told that I will be asked to complete a review but nobody bothered to talk to me and listen to my suggestions. In the university where I taught, the students completed a questionnaire after each lecture and each clinical rotation, and if they were not happy, the teacher was removed from teaching. (2) the level of entertainment was not satisfactory. The highlight was every evening at 9:30 pm fpr 45 minutes. This is too short. Also, except Michelle and the Ukrainian dancers, the group of the young 6 permanent singers/dancers were at the amateur level only, and not good enough to be the center of the entertainment most of the evenings. The cruise ship should have more guest entertainers and for longer time, since this is the highlight of the evening. Also, variety can help: for example in another cruise I participated there were stand-up comedians and laughter always help. I suggest to add stand-up comedians and generally speaking to extend the evening entertainment to 3 hrs every evening. Read Less
Sail Date August 2019
My wife and I are cruise-a-holics. we have been on some 20 or more cruises and taken a variety of cruise ships. Now, we choose cruises based on the itinerary because we love to visit places we have never seen before. This cruise, however, ... Read More
My wife and I are cruise-a-holics. we have been on some 20 or more cruises and taken a variety of cruise ships. Now, we choose cruises based on the itinerary because we love to visit places we have never seen before. This cruise, however, my wife booked and informed that it will be unlike the others in that it is considered a foodie cruise and is more upscale than all the others cruises. So, I was looking forward to this like a hungry hippo. :) What I LOVED about the cruise? Being served- more hygienic; The ports of call-Germany where I had 2 AMAZING donors at the kebab shop in the middle of the town..YUM; The room, very nice with a tub and a shower; Our steward was a nice, Jamaican man, Edwin. Very nice man. Tea time (pretentious snacks, but I was hungry..I would not buy..yucky..nice environment and I enjoyed the teas); Specialty restaurants (though I had better steaks on a Carnival with a specialty restaurant, yes, a Carnival cruise! we took it many moons ago. It is the standard by which I measure all other specialty restaurant meals..but the meals were okay..nothing blew me away or came close to doing that); The weight room and exercise classes with Carlos ROCKED; The food was warm..unlike on a Norwegian cruise we took sometime ago; Easy to find a table; Not crowded; Wait staff in the dinning cafe really attentive. What I HATED about the cruise? The internet..TERRIBLE, it does not work properly. Slow as molasses, if not slower. You wont be able to keep in touch with your office via that medium. So, forget it! The band. Oh, my goodness! It was awful. I thought I was in an episode of Ground Hog Day. They played the same old, tired songs every night! I wish they had a d.j. Once, the crew in the dance club turned out the lights and stopped the music while my wife and I were in the middle of a dance on the dance floor! Very rude. It was 10:30 p.m.! Rudest and most disrespectful thing I have ever encountered on a cruise ship by Staff members in my 20 or more cruises! I guess they wanted to go party in their cabin. There were other guests present too! They never approached us or the others and apologize. I guess, they figured old folks ought to retire to bed at 10:30 pm. We are in our early 50s! After I complained the following morning, the Bar supervisor was very apologetic and said it should not have happened as the Staff were night-shifters who should have known better. he was very nice. I liked the guy. The ship goes dead as soon as the band quits. So, don't expect a nightlife on this cruise or late night snacks. Fuhgettabouit! :) I detested the fact that the folks on this cruise, the old men, kept peeing on the floor. Disgusting. They literally peed on the floor and it had to have been intentional. Never experienced that on any other cruise, though i would have expected that sort of behavior on some of the others I cruised on. When you get back tired and hungry after your tour, do NOT expect there to be food ANYWHERE, unless it is tea time and you can get some pretentious, finger snacks. Seriously, I HOARDED food in our room drawer! Yes, HOARDED food so we would have something to eat upon our return from our tours. Ugh...Made me crazy because this was supposed to be a "foodie" cruise. This cruise was not a "foodie" cruise at all. NO WAY. The shows? LAUGHABLE. They were SOOOOO BAAAAADDDDD. Honestly, the WORSE I have EVER seen on any cruise. My wife and I would go in there for a few mins to laugh as the acts were so TERRIBLE! The stores only had t-shirts for $77 or more. Yes, I understand that this cruise caters to a pretentious set (practically everything about this cruise screamed pretentious), but come on now. Ree dicku lous! This cruise was NOT worth the price. If you are young at heart with a few dollars in your pocket, this ship is not for you. If you are an old, fuddy-duddy,pretentious, ascot wearing sort with a penchant to buy overpriced goods, then this ship will be right up your alley. It sure wasn't up mine. :) Read Less
Sail Date August 2019
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