1. Home
  2. Cruise Lines
  3. Oceania Cruises
  4. Oceania Cruises Cruise Reviews
Sail Date: October 2018
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ... Read More
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ship the service wold be even one notch higher. Overall we enjoyed the cruise. However we were a little disappointed with our experience on the Nautica. We thought the service on our previous cruises on the Riviera was more personal and friendly, the staterooms were nicer, there was a better selection of facilities and entertainment and even the food was better. For this cruise on the Nautica there were a number of things we liked, however, as well as some things we didn't like. The main positives and negatives were.... Positives: - ports (overall) - being on a smaller ship generally gives you direct access to smaller ports without having to tender - travelling in low season, at the end of the Fall in Europe - often we were the only ship in port, which meant smaller crowds everywhere. The weather is obviously more of a risk, however..... - embarkation & disembarkation were wonderful - we were on & off the ship in under 15 minutes. - transfers from the airport to the ship & back from the ship to the airport, which we took with Oceania, were well organized & efficient - of the 3 excursions we took with Oceania, 2 were very good - our room stewards were excellent - the folks at Destination Services, who had to scramble because of missed and changed ports at the beginning of the cruise, were cheerful and helpful. - overall the ship was immaculately maintained even if the decor is dated & the ship is due for a major reno - the High Teas at 4 pm each day were very enjoyable & the string quartet was very good - we had excellent meals at Toscana, the Italian specialty restaurant - the presentation of dishes in general was excellent and the quality of the dinners in the Grand Dining Room was generally very good; we had a couple of exceptional/memorable dishes during the cruise but a few disappointments as well - eating al fresco on the terrace of the Terrace Café at lunch time on sunny days when we were in port was lovely - I can't think of a nicer setting - salads and hamburgers at Waves Grill were great - specialty coffees from Baristas Bar (in front of the Grand Dining Room) were excellent. - even though the Internet was slow & balky, at least it was free - on cruises we took on other cruise lines it was also slow & balky but you had to pay for it! Negatives: - port of Durrès - no idea why we stopped in Albania as there was very little of interest to see and do in this port and the surrounding area. - one of the 3 excursions we took with Oceania (Secret Corners of Venice) was a complete waste of time - entertainment choices are limited and geared to a much older crowd - we had a poor dining experience in the Polo Grill, the steakhouse specialty restaurant, which was very disappointing - servers in the Grand Dining Room (GDR) seemed under pressure at dinner time, were having difficulty dealing with the large number of guests at peak times - even though we were "concierge", our friends and us were given less-than-desirable tables at dinner in the GDR on a number of occasions (e.g. next to the noisy waiter sections) even when there were tables available nearer to the windows. In one instance our friends specifically asked for a table in a better location and we were assigned a table next to a waiter station, even though there were numerous better tables available. Grrrrrr..... - lack of variety of dishes at the Terrace Café for breakfast and particularly at lunch (as compared to the Terrace Café on the Riviera) - service in the Terrace Café was hit and miss; there were some nice servers but others seemed glum and disinterested in serving guests - Concierge Services - we asked the Concierge once for help making a change to dinner reservations at a specialty restaurant and were told to call Dining Services ourselves later - we found that "concierge" verandah on the Nautica was not good value for money - the things we appreciated the most as "concierge" guests on the Riviera, i.e. the concierge lounge, help from the concierge, access to a nice area at the front of the ship (with cold non-alcoholic drinks) were either unavailable or limited on the Nautica. - Oceania (the captain & crew) did nothing to acknowledge the rough start to the cruise - we missed the key port on the 1st day (Amalfi) and had to change the port on the 2nd day as we experienced very rough seas and bad weather during the 1st 2 days of the cruise. We had missed ports occasionally on other cruises but this was pretty exceptional. Nothing was said about this, nothing was offered to the guests - a small token/acknowledgement would have been appreciated. If this cruise on the Nautica had been our first Oceania cruise I am not sure we would sail with Oceania again. However, given our earlier morte positive experiences on the Riviera, we had already booked a cruise on the Marina next Fall and we are looking forward to that. Read Less
9 Helpful Votes
Sail Date: October 2018
We chose this cruise for the destinations along the Atlantic coast of the US and Canada and down the St Lawrence - New York to Montreal. We missed half of the scheduled ports of call: Bar Harbor, Halifax, Sidney and Sagueney. Other than ... Read More
We chose this cruise for the destinations along the Atlantic coast of the US and Canada and down the St Lawrence - New York to Montreal. We missed half of the scheduled ports of call: Bar Harbor, Halifax, Sidney and Sagueney. Other than Bar Harbor (too rough for the tenders), we have had no proper explanation from Oceania or the onboard staff. The Captain refused to meet the passengers and effectively locked himself in his cabin or on the bridge. The general manager met with the passengers but was clearly in total awe of the Captain and merely said he is sorry. So instead of the scheduled one day at sea, we will have 4 and to compensate for missing Sagueney we will have 2 days in Quebec. Better than another day at sea I guess. However, a suggestion from many passengers, that we spend a day at Halifax and another at Sydney and only one day in Quebec was ignored despite it appearing quite feasible, This is a relatively small boat, so there is very little to do unless you fancy needlepoint, bracelet making, karaoke or bingo. Don’t get me wrong the ship is great, most of the staff are wonderful and the food top class. But I expected it to be somewhere to return to every day not to be on it full time. The library was chockablock! The passengers were going stir crazy. No wonder the Captain won’t show himself. In fact, we understand he didn't attend his own cocktail party. The only compensation the passengers got was 2 two-hour free drinks sessions over 2 days. Wow! Despite having emailed Oceania several times, I have had no explanation as to why we had to miss so many of the scheduled ports of call or nay apology. As for the title of the cruise Fall Splendors - we’ve seen precious little of those. As regards the ship itself. It was excellent. Despite an imminent and extensive refurb. it was in great shape and the public rooms and restaurants were a pleasure to be in. The staterooms are a little small but well appointed and comfortable. The bed was excellent. The bathrooms are tiny and, I suspect a challenge for anyone over 6'. The dining and standard of food were excellent. We generally ate in the Grand Dining Room but had 2 nights each in Polo and Toscana. All were superb. We also tried the Terrace and Waves which were both excellent and the afternoon tea in Horizons was also great. The Staff were excellent, attentive and helpful at all times. The only issue was that one of the Reception staff was quite rude when I tried to get an explanation for the missed ports. When I suggested that the Captian didn't really exist, she thought I was serious and gave me a long explanation as to what would happen if we didn't have a Captain. Obviously had a sense of humour bypass! We didn't think much of the entertainment choices, but that's not why we booked the cruise. Overall, what could have been a great cruise was spoiled by spending so many days at sea. This may have been for good operational reasons but these were never explained to us. Like a lot of fellow passengers, we felt the changes in the schedule were for Oceania's benefit rather than the paying customers. Given the time of year, I don't think this cruise should have sailed. A "cruise too far" perhaps from Oceania Read Less
Sail Date: October 2018
This is the first time we have used Oceania. We chose this cruise because it is about the only cruise line which circum navigates Cuba. This gave us the opportunity to visit 3 ports, Havana for 2 days, Cienfuegos and Santiago de Cuba. ... Read More
This is the first time we have used Oceania. We chose this cruise because it is about the only cruise line which circum navigates Cuba. This gave us the opportunity to visit 3 ports, Havana for 2 days, Cienfuegos and Santiago de Cuba. We also chose Oceania because we have friends who rave about Oceania service and the food. We boarded the ship with very high expectations. Firstly, let me say the staff on Oceania are second to none. They are friendly, helpful and hospitable. Our steward did a remarkable job keeping our cabin up to the mark. The food presentation is remarkable, all food including the buffet presented beautifully. However, the ship itself is old and tired. And it shows. We were told that 4 of Oceania ships are getting a $100 Million refurbish in the future, which will make a big difference. We bought the premium drinks package, and they do serve premium brands. At happy hour there was such a rush on drinks, we were able to wait until the bars had cleared and there was seating in the lounges because of the package. Otherwise there was always a queue of people waiting for drinks. The staff at these times are flat out, but other staff were not recruited to help out. The food itself was disappointing at times. Breakfast in the Terrace Cafe (buffet) was very good, and food was served by staff rather than helping ourselves (possibly because of contamination). Meals at Lunch also very good, both in the Terrace Cafe and the Main Dining Room. In the Terrace Cafe, at the salad bar, the same dressing was served every day when we ate there, no other choices offered. Service was always very good in these venues. Dinner at Red Ginger and the Steakhouse excellent. Dinner in the Main Dining Room in the evenings was a bit hit and miss. Two of my meals, the Osso Bucco and the Roast Lamb were practically inedible. The Osso Bucco was dry and stringy and the Roast Lamb, although rolled, was tough and dry. My husband also had Roast Lamb, his was much better, so we shared it. Mint sauce was not offered and when we requested it, never arrived. We liked the small ship concept of Oceania. However, the age of the ship did not appeal to us. Would we go on Oceania again? Possibly, if the itinerary was something that appealed. However, we went to the Future Cruises Talk and there is nothing new for us for the next couple of years. The one cruise we would have considered, from Santiago to Auckland NZ is available for 2019, but not 2020 when we would like to do it. Read Less
Sail Date: October 2018
We went with our Alumni association, which was great fun to have something in common with fellow travelers. We also chose this because of the itinerary "timeless Cuba" which gave us a chance to see three different cities in ... Read More
We went with our Alumni association, which was great fun to have something in common with fellow travelers. We also chose this because of the itinerary "timeless Cuba" which gave us a chance to see three different cities in Cuba. Embarkation and Disembarkation went very smoothly. The ship only has 690 passengers which make things so much easier. Dining, getting around the ship and even getting deck chairs was easy. the ship was beautiful and our cabin was a outside stateroom and very clean and roomy. Dining was freestyle and we also could eat at two different specialty restaurants at no additional charge. The first thing we noticed at boarding was no photographers! It was so nice not to be bugged all the time for photos. The passengers were an older group and we enjoyed having no loud music at the pool. In the evening the lounges has nice music and dancing upstairs in the lounge. The entertainment was low key but very good singers and dancers and a comedian. Ports were very interesting, Cuba itself was interesting and the excursions were very good. Moreover , the service and staff were outstanding! Read Less
1 Helpful Vote
Sail Date: October 2018
Oceania's detail to service was excellent - the staff were clearly all there to ensure all passengers were satisfied and happy (although some people are never happy). -Our Cabin was in the A1 Concierge level and was midship. Our cabin ... Read More
Oceania's detail to service was excellent - the staff were clearly all there to ensure all passengers were satisfied and happy (although some people are never happy). -Our Cabin was in the A1 Concierge level and was midship. Our cabin attendants were very attentive to our desires and need for service. -The Dining was the best I've had on any cruise ship (have sailed Cunard, Princess, Royal Caribbean, Carnival, Holland American and Norwegian). The specialty restaurants were very good and one must make reservations way in advance of the cruise sail date if you wish to get the preferred times such as 7:30 pm and to be dining alone (we were a party of 2). otherwise, you will have later times and shared tables which worked out for us regardless. We met very pleasant people at our shared dining tables which actually enhanced the cruise for us. The main dining room and buffet menus were excellent and no complaints in that regard. Would have liked some food available between the 4 pm to 6:30 pm which was typically the times we were returning from our long day shore excursions. Many ships we sailed on have 24 hr. restaurant availability. My feeling is that there should be food available (other than room service) at all hours on a cruise. -The entertainment was amateurish and did not compare to the larger productions offered on the larger ships/cruise lines. Our itinerary was very busy and we did not attend the entertainment for the most part and others advised us the shows improved as the cruise progressed. We used the fitness center and the Spa deck for an afternoon of rest and relaxation on our sea day - were very nice and clean. We did not participate in any "enrichment activities." -The ports were all places we wanted to see except Koper, Slovenia which was a quiet, sleepy port with little to do - not sure why this is part of the cruise and would have preferred an extra night in either Florence, Rome, Sorrento or Venice. -The shore excursions were good for the most part, but you need to make sure you book way in advance of the cruise sail date as they fill up fast (we missed out on booking a Capri tour which was disappointing. I would highly suggest booking some of your port excursion on your own (many people we spoke with on the cruise used this forum ahead of their cruise with others). We also spoke with a travel agent who was on the cruise with a group she was leading and advised us that the mark-up on the ship tours was about 40% which we did find to be true. Once you get off the ship, there were usually tour companies standing by to take you on tours at a cheaper price, but the caveat is to get off the ship as soon as open for debarkation as those tours filled up fast as well. -One HUGE issue we found was the internet access. It was minimal at best even with the upgraded version. And we both got international cell phone service (we had Verizon and AT&T) and that was spotty, especially when during sail times, but, better in the ports). -As for getting the beverage package - we, unfortunately pre purchased the upgraded Prestige Select for $59.95/day ($1200 for cruise). We are not big drinkers, but experience has proven that the cost on the cruise ships of alcohol can be quite high - a beer at the bar on this cruise was $8 which included gratuity). On this particular cruise and being in port every day, but one, and the tour itinerary being very busy and we did time to really spend on the ship and the amenities. We also did back to back 10 hour tours which left little time to actually enjoy time after dinner. Therefore, would have maybe gotten the House Select beer and wine with dinner package at lower price of $39.95 ($800 for cruise), but after the cruise, we figured out our alcohol bill would have been under $500 for the entire cruise given the busy itinerary and human fatigue. We did overhead a few people try to get out of the drink packages they purchased for the very same reason and we unable to do so. SO, the point is, if you are doing tours on the cruise every day, would not get the Prestige package, but if you are spending more time on the ship than doing tours, it may be worth it. Also, something new to us - there were no photography services on the ship Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise because we were looking for: 1. small to mid size ship 2. older adults, no kids 3. low key ambiance 4. itinerary We normally like to plan our own trips, travel just as a couple, pick one or two ... Read More
We chose this cruise because we were looking for: 1. small to mid size ship 2. older adults, no kids 3. low key ambiance 4. itinerary We normally like to plan our own trips, travel just as a couple, pick one or two locations to immerse ourselves into a neighborhood/area and do side trips if the spirit moves us! Decided to try a cruise again (sailed Holland America to Alaska in 2007) after taking two long road trips in 2017...the cruise sounded relaxing and we had not been to Italy in any of our travels. So glad we chose Oceania! The ship was lovely and the the service outstanding...we were very happy with our penthouse suite and our butler, Saji, and room attendant, Jayzyl, were the best! Our room was very clean every day, did not show much sign of wear (carpet slightly older looking but not bad). The bathroom was lovely, the bed very comfortable. Loved the walk-in closet. We did have problems with the TV (had a maintenance man there in minutes)...wireless internet very spotty throughout the trip, but (fortunately!) this was not a major issue for us. We use the executive lounge (a modest sized room with newspaper, snacks and drinks) because it was a nice spot for our daily papers and coffee! The lounge did have a concierge, but I'm not sure how helpful he was, based on observation (and the fact that you couldn't help but overhear everything being discussed). All of the specialty restaurants were 5 star...food and service were excellent! Jaques (try the pork!) and Polo Grill (wonderful steak, cooked perfectly) were favorites. Main dining room was fine but we thought there could have been more options and some of the offerings were "ok". Service was excellent in that dining room, as well. We enjoyed Waves for breakfast and lunch, did not use the buffet for any meals. Room service was prompt and food was fine. We thought the individual prices for alcoholic beverages were fair. Ports: Dubrovnik is beautiful...did a private tour through the old town and then out to a working farm and flour mill. Koper was very "un-touristy"...we really enjoyed walking through the town. The main church is worth seeing, some small shops authentic...warm, friendly people. Florence...the only ship excursion we took (Florence On Your Own). Would not do it again. Florence was jammed with tour groups...very difficult getting through the crowds! It took quite a while to get on the bus, get organized once we reached the city (a bit of a walk to the meeting site), etc. All in all, not a good experience and expensive. Vienna was a treat...we skipped St Mark's Square (packed with people), took a vaporetto ride up and down the canal the first day and after disembarkation on the 26th, went to a B&B on the Grand Canal for a few days. We were located in a non-touristy area and loved it...wandered the alleys, got lost, met mostly Italians and enjoyed every day we were there! Capri/Sorrento looked just like the postcards! Wandered the streets on Capri and had lunch before taking the ferry back and walking around Sorrento for a few hours. It was busy but not uncomfortably so! Embarkation and disembarkation went smoothly and quickly...everyone was polite and very helpful. Read Less
2 Helpful Votes
Sail Date: October 2018
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area was ... Read More
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area was seriously understaffed. We were ignored at tea one day and then insulted by the maitre d when we asked (very politely and quietly) to be served. But the consistent problem was that bad weather meant no one could use any outdoor spaces and caused us to miss two ports. That mattered only because Oceania made NO provision for all the resulting crowding in all indoor areas and provided almost NOTHING extra for the two unexpected sea days (except for showing a movie that was already showing in the cabins and repetition of two craft activities). The food was good but not great. Two chefs did the best cooking demo I've seen on a cruise. We ate one nIght in the Italian specialty restaurant. It was excellent. We didn't try the other specialty restaurant. I've never before missed the evening show, but we skipped all the evening entertainment because it was only offered at 9:30 p.m. There was nothing we were interested in to do between dinner and then. Our cabin steward Min was the best I've had, but I suggest that you seriously reconsider sailing on the Insignia. Read Less
5 Helpful Votes
Sail Date: October 2018
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had ... Read More
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had pasta which was tasteless we waited a good ½ hour between courses. In the Polo restaurant they had on the menu Kobe steak, when I ordered it I was informed that it was a Burger which means it could be any type of meat. I chose the Rack of lamb which i could not chew it was so tough. In the main restaurant i had a stir fry which consisted of a watery curry base with slices of carrot and cabbage which i did not eat.This was the first cruise where my wife and I came home the same weight as we left. The entertainment consisted of singers and dancers and a singing ventriloquist who performed twice he was very average . There were two stops which were cancelled due to sea as it was too rough for the tenders to take us in. We were told that we would have to see the US customs on board at 8am before we got off the ship so everyone was up early when the Captain announced at 8am that we would not be stopping. This wasn't a cheap cruise so we expected a lot more for the amount we paid. Never again will we cruise with this company. Read Less
2 Helpful Votes
Sail Date: October 2018
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been ... Read More
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been closed by the police as 650 people tried to get off the ship . Veranda cabin deck 6 adequate but dated . shower very small ,no bath and intermittent hot water . Italian speciality restaurant overseen by rude arrogant maitre 'd and indifferent waiting staff . Grill restaurant was excellent by comparison. Terrace Cafe overcrowded and chaotic serving area for mediocre repetitive menus. Waiting staff pushing alcohol sales at every opportunity . Afternoon tea a disorganised melee. Entertainment very poor . Nightly shows amateurish at best . Had two extra days at sea due to "weather conditions" . Sydney I can accept but Bar Habor seemed to be aborted to make up lost time as this is a sheltered port.There was no attempt to add or compensate for the loss of these two ports in either entertainment terms or money . The shore excursions were the most expensive I have come across when paid for on board .It was possible to use local guides at half the cost . The cabin stewardess was the only positive . The ship was going for a refurbishment after this cruise ,and it needed it . The overall impression was of complete disdain for passengers comfort by a Captain clearly wanting to get to refitting dock as soon as possible . I would not travel with Oceanic again . Cunard are far superior and professional . Read Less
5 Helpful Votes
Sail Date: October 2018
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable enough but too ... Read More
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable enough but too small compared to equivalent luxury small ships. It was also dated, main problem was the old, small plastic shower room, and the storage was about enough for 2 weeks, any longer and there's not enough storage. Other reviews say the same thing. We are in cabin 7088 which suffers a lot from engine noise, again a sign of poor design and age. The noise was very disappointing so keep away from 7088 if you can. Because the weather wasn't great and fairly cold the outside spaces and dining was not being used. This made the ship seem absolutely packed. I think this is because the cabins are small so there are too many passengers for the ship facilities if the outside spaces can't be used. Getting a seat for afternoon tea is impossible if you're late. We had a problem on the first night where we had to wait for 50 minutes for a table for the grand dining room, we were eventually the last in. We found that when we got in there were plenty of empty tables which hadn't been reset. We were told it was because people weren't using the other facilities. We did get a good outcome as we got extra bookings in the speciality restaurants as a result and everyone was apologetic. I just think there are not enough indoor facilities if people can't go outside. This is possibly caused by the small cabins allowing more passengers than the facilities can really support on a small ship. Having said all that we are enjoying ourselves, the food is generally very good and the staff and friendly and helpful. If you drink I would strongly suggest you get the drinks package.as drinks are expensive on board. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise