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1 Helpful Vote
Sail Date: June 2018
We chose this cruise because of the itinerary and our previous experiences on the Regatta. The three star rating is an average between excellent food and dining experience, poor stateroom accommodations and very poor service with ... Read More
We chose this cruise because of the itinerary and our previous experiences on the Regatta. The three star rating is an average between excellent food and dining experience, poor stateroom accommodations and very poor service with luggage delivery upon embarkation. One of our suitcases was not delivered because the room tag had fallen off. When we inquired about it we got excuses and downright lies, but no apology. It was a challenge to get staff to bring out undelivered luggage so that we could identify ours and get unpacked prior to sailing. The destination staff were not well informed about the shore excursions and provided poor advice for our excursion in Juneau. In general, we think we could have done better arranging our own excursions. When we last sailed on the Regatta in 2006, our experience was completely positive. We have sailed on the Regatta since it was owned by Renaissance. The food and service in the dining venues was excellent. Read Less
2 Helpful Votes
Sail Date: June 2018
Oceania Regatta was our choice because of the size of the ship, the itinerary, the length of the cruise, and the reputation for excellent food. The cruise delivered on all fronts. The restaurants, particularly Toscana, were excellent. I ... Read More
Oceania Regatta was our choice because of the size of the ship, the itinerary, the length of the cruise, and the reputation for excellent food. The cruise delivered on all fronts. The restaurants, particularly Toscana, were excellent. I haven't had so much foie gras in years -- always in a different preparation each night. The entertainment was very good. As good or better than Vegas cabarets. The itinerary was goof and we very much enjoyed our helicopter excursion to the top of Herbert glacier. The Whale watch at Hoonah/Icy Straits was a winner -- saw both orcas and humpbacks. Glacier Bay was amazing. And Butchart Gardens in Victoria lived up to its reviews. The ship's decor is a bit tired but everything is clean and operational. The service crew was first-class. Maybe they could use one or two more people in the Main Dining Room. We did have a couple of slow meals. The only thing that was irritating was that the people who went to Martini's, the bar on the same deck as the Main Dining Room, congregated in two large groups watching sports on laptops and hooting and cheering for their teams. Maybe it was because of the World Cup, but it made things difficult for other guests. Read Less
Sail Date: June 2018
We chose this cruise for its itinerary, ship size, and culinary reputation. Unfortunately the weather was rough--cloudy, windy and cool, which meant we couldn't spend much time eating outside or lounging poolside. Because of the heavy ... Read More
We chose this cruise for its itinerary, ship size, and culinary reputation. Unfortunately the weather was rough--cloudy, windy and cool, which meant we couldn't spend much time eating outside or lounging poolside. Because of the heavy waves, we were unable to dock in Belfast, which, since we made the rookie mistake of not adding on additional travel time at the end of our tour, meant that we missed out entirely on Ireland. The service onboard was excellent; a very cheerful, friendly and attentive staff of waiters and cabin crew who made sure we were comfortable. We expected to enjoy dining in the specialty restaurants, which were very good, and at the coffee bar, which was also excellent. Because of the weather we only ordered from the poolside lunch counter twice, where we found excellent fish & burger choices, and a truly memorable chocolate malted milkshake. The Grand Dining Room was a disappointment, it took a long time to get the food, which was not hot, and more bland than we prefer. The Terrace Cafe had better food, more variety, and short waits. We appreciated the themed dinners, Pan-Asian, Italian, etc. Portions everywhere were on the smaller size, which meant we could try more things. Desserts were delicious, and we loved starting our mornings early at the Horizons lounge with a cappuccino and a chocolate croissant, with great views of coming into each port. Except for a few times, it never felt crowded on the ship. The library is a lovely spot to relax in. The entertainers were very young and energetic, seem to really enjoy being there. We saw just a few shows: an impressive ventriloquist, and a review later in the week. Not really our thing, so we appreciated the choice of DVDs which we could watch in our room. We also had fun with the daily trivia contests that they ran. Our package came with three excursions, the first, to Hadrian's Wall, was the best, very informative, beautiful scenery, learned leader. The next two were not as good, more pointing out the window at things whizzing past with guides who talked incessantly, saying things like, "and here is the second largest mortgage bank in Scotland." We will pick more carefully next time, or go off on our own, which worked out fine for us. And there will be a next time. We liked the comfort of the ship, the tasting menu of visiting many different ports for a day trip, seeing where we'll want to come back to and stay longer. The Isle of Man, Liverpool, Edinburgh all made that list for us. Read Less
Sail Date: June 2018
We chose this cruise because of the itinerary (Panama Canal). We’ve heard great things about the R ships because of the size and we thought we’d do a comparison with the O ships as we have sailed with the Riviera last year. ... Read More
We chose this cruise because of the itinerary (Panama Canal). We’ve heard great things about the R ships because of the size and we thought we’d do a comparison with the O ships as we have sailed with the Riviera last year. Insignia is too tired and could use a lot of makeover. Paint peeling, rusting, carpets buckling, smelly, you get the picture... We chose a penthouse suite because we needed a little bit more room. The bed is very comfortable and very nice. The bathroom could use some work too. We had a bathtub/shower combo and I don’t know how a person taller than me could comfortably take a shower. I’m 5’3 and barely had the shower above my head. Bulgari amenities were nice which is the standard for the suite. Dining is of course excellent in which Oceania prides themselves. There were only two specialty restaurants (Toscana and Polo) on Insignia compared to Riviera which has four. But to be fair, the grand dining room features specialties from the Red Ginger and Jacques often enough that we didn’t miss those. Afternoon tea is always divine but watch that you don’t spoil your appetite for dinner. It’s so easy to do with those scrumptious treats! Entertainment is sorely lacking on this cruise. The guest singers were okay. The guest comedian, Fred Klett was good. The Insignia production show artists/singers were awful! One couple got up in the middle of the show and muttered “their singing is dreadful!” which I agreed. They’ve been better off having karaoke singers as they could have been better. In fairness, the Smile String Quartet and the Insignia Band were excellent. Except when they accompany the Insignia singers who drown out their music with the singers’ caterwauling. There is enough activities on board like bridge lessons and lectures which my husband enjoyed. There was a lame line dancing lesson. Trivia and bingo also. And of course, there’s a beautiful library on board that has beautiful and comfortable sofas and lounges to read and snooze and relax. Spa on board has various services offered at a very expensive premium price. It’s no wonder, they were never busy. There’s a separate steam room, showers and locker rooms for ladies and gents. It would have been nice to have a sauna. There’s also a nice fitness room with various machines and weights and have some free group exercise classes in the morning. And of course, there’s the usual up sell on personal training, coaching and nutrition training. The service on board is excellent which is expected for an upscale cruise line. Although we sometimes felt like those who were not part of the Around The World cruisers were the after thought. There were about 195 ATW cruisers on board and this ship fully catered to them. I guess, you have to follow where the $ is. We didn’t do shire excursions through Oceania as they were overpriced. My husband and I hired a van with another couple to take us around in Acapulco, Cartagena and grand Cayman and did our own thing. We spent a total of $150 for all tours which is the equivalent of one shore tour per person if we did it through Oceania. Disembarkation was a little messy for my liking compared to embarkation which was a breeze. But then again, a lot of people (ATW cruisers) were already on board and everyone had to disembark in Miami which was the end of the tour. Would I go on Insignia again? Probably not. I like the Riviera ship better because it has more to offer. Bigger staterooms, bigger hallway, bigger elevator, ones that can fit more than 4 people. But if Oceania continues to improve or maintain their cuisine and service level, we will continue to sail with them. Read Less
2 Helpful Votes
Sail Date: June 2018
This was our fourth cruise on Oceania, and second on the Insignia. Check-in in Los Angeles was a breeze, and I had no trouble bringing on board 6 bottles of good quality wine, for which I payed the high corkage fee of $25 per bottle; yet ... Read More
This was our fourth cruise on Oceania, and second on the Insignia. Check-in in Los Angeles was a breeze, and I had no trouble bringing on board 6 bottles of good quality wine, for which I payed the high corkage fee of $25 per bottle; yet I would do this again considering the very high prices they charge for wine. Food in all the restaurants and buffet was outstanding, and service was excellent, except for my cabin attendant who had to be reminded to do things. I really like the size of the old 'R ships', but the cabins, although in good repair, are way too small. While the ship had no dance or zumba lessons, the five piece band was outstanding, and there were usually five or six couples dancing each evening. Another high point was the wonderful bridge lessons taught by Harold; a very gifted teacher, and there was almost bridge play at several levels each afternoon. The internet was far-faster than any other ship we were on. There were never any lines for the restaurants or the tendering. There were some negatives besides the tiny concierge cabin. This was the last stage of the around the world cruise; avoid booking any segment of an around-the world- cruise; you'll be a second class citizen. Some of the staff seemed 'burned out' and exhausted. While the Panama Canal is excellent, the other ports are quite bad. Read Less
3 Helpful Votes
Sail Date: June 2018
Decided to take a cruise on Oceania Sirena due to the itinerary to Cuba. It was suppose to make three stops but due to water conditions one stop was removed. We were celebrating our 30th wedding anniversary and wanted to have a nice room ... Read More
Decided to take a cruise on Oceania Sirena due to the itinerary to Cuba. It was suppose to make three stops but due to water conditions one stop was removed. We were celebrating our 30th wedding anniversary and wanted to have a nice room - rented Owners suite #7114 and #7117 for my daughter. Our room was a great size, but on most nights we could not sleep in the room. When the captain had the boat at full throttle our room vibrated so badly that the bed shook excessively, lamps shook even though glued down, glassware in cabin rattled, closet doors rattled, etc. The noise was overwhelming day and night. The vibration in the bed was awful. It caused one to feel sick and overwhelmed. My husband had to leave the room and he slept on a chair on pool deck. Then after stating the issue, our butler was given permission for us to sleep in a standard cabin that was available. The other room was #7030. There was no vibration in that room. So we used our OWNERS SUITE for storing our luggage and showering and slept in a tiny space just to get some rest. This was ridiculous. I am pointing this out to those thinking of renting this suite - don't waste your money. Oceania should make it clear to those looking to rent the Owners Suite that it will have excessive vibration when at full throttle and cruising at night. FYI: we met another guest on the floor below us and he had the same issue. We have cruised on may types of ships - private and larger. We have never experienced this issue. Also, the destination dept. needs to spend some time investigating the excursions they promote. We went on a seven hour trip - The Vinales Valley. Oh my, the Guayabita del Pinar rum Factory (part of trip) was about the size of a store front and wasn't opened when we arrived. Not sure it was a factory - just a place to bottle and sell rum.Then we continued on to learn about the production of cigars. That took place in a cigar drying hut. The owners son rolled some cigars, gave them to a few guys to smoke then did a sales pitch. We stopped at two other sites for 15 minutes and had lunch at one. The trip was not well organized and we really did not see much - just sat on the bus for way to many hours. We then took excursion in Santiago Cuba. Colonial Santiago - well another bus ride to no where. The tour director dropped us off in a square. The church to visit was closed, the hotel there would not let you in unless you paid for drinks (and we did not have time). Tour guide then proceeded to have us walk up a hill to a bar. There was some music and a chance to have a beer. The beer was to be included, but the waitress harassed everyone to pay. The whole thing was a mess. Lastly, I tried to get my nails done at the Canyon Ranch Spa on board. Well they over booked me! What else could have gone wrong. Mainly - I just wanted to alert passengers to the room situation. Spending the money wasn't the issue - it was about getting what you paid for. Read Less
3 Helpful Votes
Sail Date: June 2018
Don't listen to any hype on this line. Food is horrible, way too salty. Boat is falling apart, broken drawers, no remote control worked, pool rusty and tiles falling out. NOTHING to do...all guest under the age of 80 hated it and couldn't ... Read More
Don't listen to any hype on this line. Food is horrible, way too salty. Boat is falling apart, broken drawers, no remote control worked, pool rusty and tiles falling out. NOTHING to do...all guest under the age of 80 hated it and couldn't wait to get off. Sub par shows where entertainers went through the motions. Most staff were good...2 stated to us the were board. No music, no life, no fun...they actually advertised being cheaper than a convalescent home....seriously. it was a convalescent home, who are they kidding. Cooking demonstration was a comedic act of buffoonery and a total insult. Wine tasting is 100.00, manicure is 100.00 get over yourself Oceania. Noon on sea day and the casino was closed because no one was playing. Snore fest on a dilapidated ghost ship with gross food. Excursions not at all what was advertised and many closed venues. They tried to have us snorkel in contaminated brackish water where dead fish floated on top and it smelled so bad it made me sick. Those who went in were surely ill. Read Less
Sail Date: June 2018
We have cruised with other lines, Cunard, Celebrity, Azamara and wanted to try Oceania as we had heard the food was so good.....they did not disappoint, but more of that later. Also we have been to Alaska before but not Sitka or Prince ... Read More
We have cruised with other lines, Cunard, Celebrity, Azamara and wanted to try Oceania as we had heard the food was so good.....they did not disappoint, but more of that later. Also we have been to Alaska before but not Sitka or Prince Rupert. We made our own arrangements for hotels and stayed near English bay, got a taxi to the port which was $11. Embarkation was the easiest we have ever had, filled out one form and we were on, it is all very low key, two people directing people to the buffet as our cabins were not ready. Had a wonderful lunch, they announced at 2pm all cabins were ready, our cases were inside when we got there. Plenty of room for two ladies sharing to hang and put away all the clothes, our cases fitted under the beds, but the steward can take them if yours is too big. We all know the showers are tiny and so is the toilet, I am tall and could not fit on the seat!!!! From the very first meal, to the last the food was wonderful better than most Michillen Star Restaurants we have been too! I am vegetarian but also have a food allergy, they could not have been kinder asking me to choose and offering to cook something different if nothing on the menu was suitable, I did have to do this the night before but did change my mind on arrival at dining room which was never a problem. Our waiter Jeffrey was the best. The food in the waves grill and the buffett were all good and the milkshakes are out of this world! Everything was served hot, the two meat eaters and 1 person who ate fish all had excellent meals, we could not fault it. The shows are low key, but all of the entertainers had good voices and could dance. Dottie the cruise director was brilliant. We really enjoyed the ensemble playing classical music they were excellent.The quizzes were good fun and I liked the little gesture of O points to win prizes.you could always get a chair on deck in the sun it was never crowded and the weather was very hot all the time. The service from every member of staff was the best we have ever had, everyone said hello, smiled and asked if we were having a nice time. The shore excursions were a mix, some I thought were a little overpriced and I wish we had done a bit more research and done our own thing, the trip to the valley to see the bears was the best day out, worth every penny. We were lucky to have a lovely mix of ages on this trip, as I understand it is often older people who go, we were aged 59-65, it made for a fun trip, one of the best we have ever had, I would book again and recommend it especially if you like good fun & nice service. Read Less
Sail Date: June 2018
This is my second cruise on Oceania and true to form all of the amenities they mention and all of the service they brag about is truly only available on their concierge suites or higher. If you are in a regular room you will not get the ... Read More
This is my second cruise on Oceania and true to form all of the amenities they mention and all of the service they brag about is truly only available on their concierge suites or higher. If you are in a regular room you will not get the best service or opportunities on the boat. A couple of examples. They rave about their great "specialty" restaurants. Priority is given to the upper suite classes and by the time you get on the ship or can book a reservation on line for the most part all of the reservations are taken and the best you can get is an 8:30 PM reservation just before they close. Another example you are warned repeatedly that if you are off the boat on a private tour not booked by the boat and you return to the ship late the ship will leave you. Except if you are in a penthouse suite. Our boat left late after they announced one of the penthouse guests to please contact them if they were on the boat and then an hour later a limo showed up with a family that ran and got on the ship. So if you are in the Penthouse even the rules don't apply to you. I just feel that Oceania has an attitude that they only care if you book the higher suites and spend more money. We tried to book excursions only to be told they were sold out and they put us on a waiting list but they would not tell you how the waiting list worked so how would you know if you even had a chance for an excursion. They say they have the best food of all cruises but I did not find this the case. The food is OK but unless you again are willing to spend a fortune on their "gourmet" dinners I have had similar and at times better food on other cruises. I just feel they over charge you for basic service with no real advantage to enhanced services and they don't mind letting you know because you didn't book the penthouse. Read Less
4 Helpful Votes
Sail Date: June 2018
We chose Oceania because of its reputation, and the smaller size of ship which allowed a more port-intensive cruise (No "at-sea" days in the Baltic). We spent more money than we normally would and booked Oceania Suite 11080 - ... Read More
We chose Oceania because of its reputation, and the smaller size of ship which allowed a more port-intensive cruise (No "at-sea" days in the Baltic). We spent more money than we normally would and booked Oceania Suite 11080 - about 1,000 square feet at the back of the ship, with a wraparound balcony. It was our first Oceania cruise after 3 Celebrity cruises + 3 river cruises (2 with Viking and 1 with Scenic). The first thing that struck us was the different approaches to handling your choices for alcohol programs, specialty dining, etc. There are pros & cons to all, and maybe they equalize in that way, although I got the sense that drinks on Oceania were more expensive than other cruise companies we have experienced. Having 4 specialty restaurants to choose from at no extra cost, each either once or twice depending on your length of cruise and cabin class, was nice due to the variety. However, it does prevent the type of relationship building we experienced at Luminae on the 2 Celebrity cruises where we booked a suite. The service in all restaurants was very good, and the food was very good (except for the first night in Polo where both my wife and I had our steaks over-cooked. That did not happen again) The butler and room service was excellent!! Ports of call were good, and excursion offerings were varied and plentiful. One of the great bonuses was the ease of disembarking and embarking with this 1200-passenger ship compared to the larger Celebrity ships we have sailed on (about 2200 and 3000 passengers) LOWS: 3 free bags of laundry for suite guests was great, but the quality of how they returned the clean laundry was awful - shirts and pants folded, and folded improperly, so that some "new seams" were created!). Sadly, the other low was the extremely limited comfortable usefulness of the massive wraparound balcony: Because the railing slants inwards, it removes over 1/3 of the depth of the balcony as useful space! (I measured from the balcony door: 70 inches deep for the wooden balcony, 78 inches if you include the metal water trough, but only 45 inches from the door to the edge of the railing! There was no place where we could have our lounge chairs side-by-side). In fairness, the balcony is 8-10 inches deeper away from the door, but the furniture arrangement was still greatly constrained. Being at the back of the ship, and on deck 11, had two other disadvantages: The noise from the engines (located at the back) and the noise from table chairs scraping across the floor at the Terrace Cafe on deck 12 (This was particularly bad on the night before the end of the cruise -- the staff must have been cleaning the Terrace Cafe floor at 4:30 AM, with LOTS of chair scraping!!) We will travel with Oceania again, but will stay away from the stern cabins, especially on Deck 11. Read Less
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