Ok- I love Norwegian but this just isn’t their best. So far, we’ve made it to Maui. Which is a whole other post.
First, COVID understaffing. I get it. NCL sent an email that they were understaffed and two restaurants were not going to be open. Fine. But NCL should have said that many of the bars would not be open and the pool restaurant as well. NCL should have at least offered a discount ...
We chose to cruise out of Boston because we live in Maine saving us on airfare. We were so excited and the boarding process was flawless. We literally walked right on at 1:30pm. We started our time at the Garden Cafe and there appeared to be a lot of selections for my three teens and my parents. Salads, soups, sandwiches, grilled items, and plenty of desserts. By the end of the cruise the ...
Check-in process was easy my balcony room is updated and very clean. The buffet was absolutely disgusting. The burger rolls were hard and moldy. I let the cook know the rolls were moldy and I saw him take the entire basket out. My son went to make a burger and I checked his bread and full of mold. The rolls were put back after I left. That’s absolutely disgusting. We had plumbing issues Tuesday. I ...
Embarkation was confusing due to discrepancies with Bermuda rules for testing. It it 4 days in advance. NCL - 3 days. On NCL webpage you can find statement - county rules supersedes NCL. Not so. You have to be careful there. Food was ok but very little selection. For breakfast- the same thing every day - eggs mostly . Entertainment- so so. One level above Caribbean resorts, especially on deck and ...
We arrived home from our June 13-20 Cruise to Alaska on NCL Jewel yesterday. It's hot in Texas, so I thought it might cool me off to remember our cruise. Embarkation went pretty smoothly. Our time was 10:30, and after showing our NEG results, we were in line to get checked in. I will say, I did all of the Online Checking, but they did it all over again at check-in. Working harder, not smarter! We ...
We choose this cruise because of the location that it cruised.
The ship was okay. the shore excursions were really good. The problem was with the booking. We were a group of 15. It was a nightmare trying to get NCL to correct errors on birth dates and names. They also did not live up to their contract to pay for transfers from the ships docking port to the airport except for a few of us. There ...
We organised this cruise as a relaxing week in the sun for me and my wife, visiting a couple of new ports (for us) and a few old favourites. The pre-planning by Scotland's Cruise Centre was top notch. We flew from Edinburgh to Barcelona and jumped in a taxi to the port (39 Euros) without a hitch. The process of welcoming us on board was flawless and our luggage arrived at our stateroom within half ...
Please see my overall viewpoints regarding this cruise...
Great:
1) Customer Service. Crew was very helpful and sweet. Our cabin was always clean. Easy embarkation and disembarkation. Seemed organized and we enjoyed being 'pampered.'
2) Loved the games! Trivia and organized 'game shows.' The nightly entertainment wasn't too bad-for a mid-sized ship I felt it was good.
3) Excellent ...
We were booked on one of the first cruise from NYC that was canceled when th Pandemic started in March 2019. After 3 other canceled cruises, this is our first cruise in a long time. We have Sapphire status on NCL but have seen a decline in the perks. Over all a very enjoyable cruise as it was only 65% full resulting in lots of open space and virtually no line up for dining. The best surprise was ...
Chose this cruise purely because we wanted to go to Bermuda and it leaves out of Boston. First of all the food was terrible, very bland mostly tasteless. Also everyone in my party had stomach issues due to the food for the entire trip. They also had a lack of bartenders resulting in one bartender tending to his own bar as well as the drinks for two restaurants, way too much work for one person. ...