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Cruise Ratings
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Sail Date: May 2018
We chose this cruise so we could travel to Havana. The NCL Sky is one of their oldest ships, so to make up for that it is all-inclusive. Only the water had a charge, although some premium drinks had an up charge. We left from Miami after ... Read More
We chose this cruise so we could travel to Havana. The NCL Sky is one of their oldest ships, so to make up for that it is all-inclusive. Only the water had a charge, although some premium drinks had an up charge. We left from Miami after waiting only an hour or so from start to finish for Embarkation. We ate in the Dining Room as most Buffets are packed the first day. The cabins were available after 130 or so. We sailed at 4 after a muster drill. There was never a wait in either of the 2 Dinng Rooms, and breakfast was usually outside in the Terrace Cafe. Our first stop was Havana, where the ship was berthed at the central pier. NCL provides the Visas needed to enter Cuba and they were attached to our passports, making the process of going through Passport Control very easy. The money exchange area is at the pier, bring Euros to exchange for the best rate. We used Alain Baez as our guide. He was so informative and very friendly. His email address is Alain.baez@nauta.cu, get in touch with him for a terrific tour, which includes a ride in one of the old cars. Also, bring water! The next day was our day at sea which was spent under blue skies. We rented a clamshell at Great Stirrup Cay, which is a good idea as the sun is bright there and very little shade. The Sky had entertainment for all age groups, from guitar to Piano to Reggae to a singing group that could play great dance music. Everyone seemed to enjoy the entertainment, helped along by free drinks and terrific weather. Read Less
Sail Date: May 2018
Just 80 miles south of Key West is Havana. So why not take a short cruise out of Miami for a quick getaway to the famous island of Cuba. The price was right for 4 nights. Leave Monday afternoon, back Friday morning. And with NCL Free at ... Read More
Just 80 miles south of Key West is Havana. So why not take a short cruise out of Miami for a quick getaway to the famous island of Cuba. The price was right for 4 nights. Leave Monday afternoon, back Friday morning. And with NCL Free at Sea promotion and open bar on the NCL Sky, who could resist? Now, if you are a 'average means' cruiser who in 2018 is looking for the NCL Epic or the RCL Harmony of the Seas in every itinerary there is, you better make a change in direction and set the sails towards the sea of tranquility by shedding a couple more of Benji's and booking on a higher class cruise line. The newer ships for the average cruise line do not make it into every port. And because we love capitalism so much, demand wants more mega cruise ships, and that is what the cruise lines are supplying. They are not making new medium size ships to support all of their itineraries. A look at all the ships that sail to Cuba would unveil that only the NCL Sun (2001) and HAL Westerdam (2004) were built in this century! So, having accepted this, is half of the deal. Going to Havana provides a certain level of trepidation as to what are you going to find. Yes, this might be a trip back to 1955 sans the DeLorean. But, just like in Hill Valley, everyone is fine and you will be fine too! You need to exchange money?, the area at the terminal is the bigger exchange place I have seen. Want to tour around Havana in one of those old fifties' car, they are driving on the street right as you come out waiting for you to flag them down. And if you feel a little warmer by making plans ahead of time, there are plenty of places in the internet that you can search and contact. Many of the cruises offer less than two full days in Havana and you will wonder if that is enough. The NCL Sky arrives at port at 9am and leaves back twenty-one hours later at 6am. And that was plenty of time to explore the city of Havana, both during the day and at night. The cruise ship tours or the private tours might seem short 3 to 4 hours, but that is good enough, You can even combine tours if you want to see different things. But the classic cars tours cover everything in Havana in two or three hours. Leaving you plenty of time to go walk around by yourself, go back to the ship, nap and shower and go back out. The most amazing part I found about the trip was the people. They are the nicest, most humble and respectful I have found anywhere. Anywhere! Very few experiences with people asking for money. You might be somewhere where music is being played and they might try to sell you a home made CD with their music, or pass a hat. But heck, youre not paying anything extra to hear them play, and the CD is just a little more than what you would be likely to tip. The exchange is pretty much one to one, so unlike in Mexico, prices are pretty much what they are. Do your homework as to where you would like to buy your cigars though. Go and visit all the places you have heard about. Go and have a Mojito at La Bodeguita del Medio or your daiquiri at La Floridita. The colonial and neo classic buildings are as beautiful as they come. Havana is as pretty as they have told you it is. Even though you can still see the 50 years of neglect, it doesn't have a negative effect on the tourist. Maybe other than being at a restaurant with ceiling fans rather than an air conditioner. Pull out a map on Google, print it and plan your walk around the old city. Walking time to the ship? 3 mins? 4? 5? But this place where people have been forced to interact with each other rather than looking at their cell phones, is as beautiful as advertised, and very easy to deal with. Read Less
1 Helpful Vote
Sail Date: May 2018
For the amount of money I paid to go on this cruise, I should have at least been able to sleep in a bed. I took my mom and sister on a cruise and I of course got stuck on a HARD pull out chair that blocked the bathroom and exit of cabin. ... Read More
For the amount of money I paid to go on this cruise, I should have at least been able to sleep in a bed. I took my mom and sister on a cruise and I of course got stuck on a HARD pull out chair that blocked the bathroom and exit of cabin. If your family are frequent users of the restroom this situation isn’t ideal. BUT don’t complain to customers service because they ARE SO RUDE ! I have never been on a cruise and heard so many people complaining about the ustomer service. Every time I walked by there were 3 to 4 ppl complaining about, leaky showers, wet carpet, dirty showers, dark ash in toilets everytime you flush, lost baggage .. I mean how in the heck do you loose baggage on a cruise and send noticed to the other cabins the night before we dock ??? Really ! You should have been in every cabin the 1st night of sailing! By far the worse cruise I have ever been on and I cruise once or twice a year ! Terrible, the only thing this cruise had going for them are the waiters in the bar and sit down dining. Dinner is the restaurant were my only hilights other than that don’t go with a high expectation, this boat is also for seniors. Not for anyone under 40 Read Less
1 Helpful Vote
Sail Date: May 2018
Let me start with the pros: 1. Small ship so it was very easy to get around and didn’t feel overwhelming. 2. Clean ship. 3. All inclusive booze. Managed very well as it didn’t require a swipe of your card. You can ... Read More
Let me start with the pros: 1. Small ship so it was very easy to get around and didn’t feel overwhelming. 2. Clean ship. 3. All inclusive booze. Managed very well as it didn’t require a swipe of your card. You can order 2 per person. 4. Nice sized pool considering the size the of the ship. And the cons... 1. Lines, lines and more lines. 2 hours to embark. I’ve been on 20+ cruises and never waited such a long time to get on a ship. Then for Key West, they required that you stand in line to get a ticket to get off... we got there and the line wrapped around the pool deck, up the stairs and around the next deck...it was hot and sunny so we just sat at the bar and waited for the line to get shorter. Then when it was time to get off, they didn’t even check the ticket numbers and the time difference for getting off the ship between tickets 1 and 14 was like 5 minutes... same system in getting off in Cuba... 2. Can’t check folio on in room television. How can you see your bill? You need to stand on line... 3. They collect the booze that you buy on shore which is typical. What’s not typical is that unlike every other cruise I’ve been on, they did not deliver it to the stateroom the night before. No, on the morning of disembarkation, guess what, you had to go stand on line to retrieve the booze... Food was OK. Had dinner at Los Lobos Cantina. Definitely a place for drinks and appetizers. The entrees were underwhelming. Also ate at Cagney's, underwhelming as well. Ultimately we picked this cruise due to the stop in Havana, so we were happy with it for it was. Read Less
Sail Date: May 2018
Havana cruise. NCL management must be stuck in the 80’s. They love lines. Lines when you don’t need lines, lines to get on the ship, lines to get off the ship and after waiting in a line for over an hour to walk off in Key ... Read More
Havana cruise. NCL management must be stuck in the 80’s. They love lines. Lines when you don’t need lines, lines to get on the ship, lines to get off the ship and after waiting in a line for over an hour to walk off in Key West- they never collected the tickets and left everyone go at one time. Today in Havana they are back to lines once again. Lines to getting on the ship?.. The shame is the crew are friendly and trained. The management is stuck on lines- muster drill- line up in rows and stay in line for over 30 minutes. Lines for check-in then their computer was down for 30 minutes. The Sun itself is an older ship that had new make-up applied. Public rest rooms are few and inadequate. The ship is chopped up and diffficult to navigate. We’ve been on over 50 cruises. We sailed on 5 NCL cruises in the 70’s and 80’s We’ve moved on- they are still stuck in the 80’s. Read Less
Sail Date: May 2018
Being a Florida resident - Port Canaveral is close. Always wanted to see Cuba. Free drink package had me choose NCL. I believe this ship was recently refurbished, thus, the ship was clean and in very good shape. Cabins were clean and did ... Read More
Being a Florida resident - Port Canaveral is close. Always wanted to see Cuba. Free drink package had me choose NCL. I believe this ship was recently refurbished, thus, the ship was clean and in very good shape. Cabins were clean and did have a couch. The food was very good, but, nothing very extravagant was ever on the menus in the main dining rooms. The buffet food was very good. We did open seating in the dining rooms, and always got seated promptly for both lunch and dinners. All ship personnel were very friendly, helpful, and very polite. Bartenders were hard working, dealt with the crowds very well (this was an open bar for all customers), and served good drinks promptly and pleasantly. Entertainment was pretty good. Only complaints were the long lines and an hour and a half embarkation process. Also a half hour wait line to pick up a pass to get off the ship in Key West (why we needed a pass was beyond me). Disembarkation went much smoother. This ship could use a few more public restrooms throughout the ship (there were too many single person restrooms and you would have to wait.) Overall all, a very nice and enjoyable cruise. Read Less
3 Helpful Votes
Sail Date: May 2018
My first time cruise with Norwegian is jade for 21 nights. The first booking is call to their office,but after booking they don't want to execute what they promised. Second time with epic booking on their website, there are special ... Read More
My first time cruise with Norwegian is jade for 21 nights. The first booking is call to their office,but after booking they don't want to execute what they promised. Second time with epic booking on their website, there are special offers with balcony, but after booking,their confirmation didn't show. And I email them to ask,their reply mail is no-reply.After checking on epic, still got no offer,I went to guest service, they said they don't have right to do,I should mail to the NCL. Right now,I am cruising with Spirit,the same thing happened,got nothing offer. And my steward is bad services. There are no bath robe,lotion,soap,trash bin,phone Line unplugged and only 2 towels. He promised to change the queen bed to twin beds at night,but when I got back after karaoke blast 11:30pm, nothing change. Norwegian rises their gratitude to 13.99 per day,higher than other cruise line,but worse services they offer. Fitness center is too small to have a stretch lesson. I think I have to deny this cruise line anymore. Read Less
4 Helpful Votes
Sail Date: May 2018
Their was no worry about coming back with a weigh gain. The food was just adequate, you would never go hungry but to say you were overwhelmingly impressed just did not happen. Even the specialty restaurants - especially the French was ... Read More
Their was no worry about coming back with a weigh gain. The food was just adequate, you would never go hungry but to say you were overwhelmingly impressed just did not happen. Even the specialty restaurants - especially the French was terrible. The last night we ate in The Manhattan my steak was so bad I did not eat it. She brought is out bananas foster that was soup and explained to me it’s hot and melts. No you bring very hard ice cream to the table and pour the bananas on top. The room was very cramped to say the least and the configuration of the shower on one side the toilet on the other and the sink outside was awful. I will never go on the crowded horribly dressed Epic or NCL again. NCL crammed 4000 people and 2000 staff on the ship packed in and the wait for elevators was impossible. Read Less
Sail Date: May 2018
The reason we choose this cruise was it incorporated the Barcelona Grand Prix and other places to visit. The food is very good but at some restaurants the portions could be bigger and also served on plates not in wire baskets as where ... Read More
The reason we choose this cruise was it incorporated the Barcelona Grand Prix and other places to visit. The food is very good but at some restaurants the portions could be bigger and also served on plates not in wire baskets as where difficult to cut food up in them . The entertainment was very good. The whole of the ship was very clean and tidy, and plenty of helpful staff to help you out. The spa treatments were overly priced in my estimation and you were pushed to buy the products after your session . But all in all a most enjoyable cruise and will be looking to book again for a further cruise. We were fist time cruisers and we both thoroughly enjoyed it. Only think we did find that wasn't 2 good was when you could leave the ship for an excursion the signs of were to disembark were put up in a poorly lighted lift area so hard to see. Read Less
Sail Date: May 2018
The old adage “you get what you pay for” has never rang more true... Norwegian dangles free drinks and specialty dining, but the ship was SO POORLY staffed that getting drinks took forever, and specialty dining venues CLOSED ... Read More
The old adage “you get what you pay for” has never rang more true... Norwegian dangles free drinks and specialty dining, but the ship was SO POORLY staffed that getting drinks took forever, and specialty dining venues CLOSED at 9 or 10 pm??? WTH? And the food at the “specialty” level??—really only OK at best. Not worth the trouble of trying to get a table. Ridiculous. Cagney was good, but the Italian restaurant was beyond BAD, and the sushi was a joke. The poor staff was so overwhelmed; they were surly due to the demands of the customers, and the customers were surly due to the inadequate staff!! And to get any plain water was like pulling teeth—ask for a glass and get it if you ask 3 more times, but they highly encourage the $14 6-pack of water... I cruised on the Escape 2 years ago and loved it—I recommended this cruise to 3 friends—sadly. Entertainment—only Burn the floor was worth the wait- Public restrooms were a disgrace. Sad.9796 Disembarkation was a COMPLETE cluster—so insanely disorganized that I thought there would be a riot— Bottom line?? GO ROYAL. You won’t regret it Read Less
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