Carnival Valor Review

4.0 / 5.0
1,527 reviews

Last Carnival Cruise, what a disappointment!

Review for the Southern Caribbean Cruise on Carnival Valor
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janewdc
2-5 Cruises • Age 40s

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Sail Date: Feb 2012
Cabin: Interior

This was our second cruise on Carnival. The embarkation process was smooth until we got to our room and heard noises as if there was construction going on above us. We thought it would stop during the night but it didn't. Turns out we were directly under a galley and apparently a very noisy part of the galley and the banging noises made it impossible to sleep. We had a sleep machine at the highest volume and earplugs and still it was impossible to mitigate the noise. It sounded as if there was a basketball match going on above us but with bowling balls! Late, before trying to get some sleep we made a noise complaint with guest services and the volume was toned down just a bit. At 4:00 am I had to walk myself to guest services to complain again and was told they were trying to do something since they had received complaints from the room exactly in line with ours on the other side of the ship. It didn't make a difference. With sleepy heads we made another complaint in the morning and begged for a room change because our vacation had begun to turn into a nightmare. They said nothing was available and after much insistence luckily later in the day something apparently opened up and they changed us. I don't know how we would have survived 7 more nights like that, it was impossible, I don't know how Carnival dares to sell these rooms because the noise is really awful and very very loud.

As for the rest of the ship, the decor is very nice but that's about it. The food selection on the buffets was very limited. If you're only into hamburgers and steak you'll be fine but if you want more variety and tasty food you'll be disappointed. The food is very bland, even the desserts and I love desserts but several days I skipped them because they lacked taste, whatever the different name and form they had it seemed that they were all vanilla cake from a box. The food situation was worst at night, the selection even smaller with just salad and 4 or 5 dishes to choose from plus a sandwich bar. This was very disappointing because we were forced to eat every night at the buffet due to the terrible service on the dining room.

A large table close to us had a big wine order and our waiter was more concerned with getting them their wine than bringing food to the rest of the section. When I complained he told me I had to wait because he had a big wine order! For over 45 minutes we waited with just a small piece of bread and still our food didn't come. We decided to get up and leave and don't come back. I don't know how much longer we would have had to wait to get food.

Cabin Review

Interior

Cabin 4C

Cabin 2411. Awful noise. It seemed as though we were under a construction site or a basketball match with bowling balls all day and all night. Apparently we were under a particularly noisy area of the galley. Carnival shouldn't sell these cabins at all. It's impossible to get sleep even with music and earplugs. They have a lot of nerve selling these cabins to people who precisely book a cruise to try to have some relaxation and vacation time.

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