We flew from Newcastle - Heath Row - Newark with BA. So far so good - flights were on time. Getting out of the Airport to the Hotel Transfer Coach with all our luggage was not too smooth - had quite a wait for the Transfer Coach. However, the check in at the Sheraton, Newark was fast & efficient & we were pleased with our room & refreshments were easy to obtain from the cheerful & friendly staff.

Next day RCI transfer coach arrived earlier than expected & transfer to the Terminal was speedy. Then the headache started - we sat on the coach for almost an hour - presumably to ease congestion but what was actually achieved is questionable. Being herded through security was not appreciated - this is our third trip on the Explorer and the security process has never improved in a number of years. Check-in was excellent - we are diamond plus so this made it super fast.

Once on board straight up to the Windjammer for lunch. Our JS was ready by 1.30 p.m. where we could relax. Our Stateroom Attendant Cera Alcimo was most conscientous - nothing was too much trouble for him. He kept our JS immaculate. RCI as always, held a drill & they ensured full attendance. Our luggage took quite a long time to appear & then we very quickly unpacked, took a bath & then out to the Concierge Lounge to meet Carlos (Concierge) and Tony. They took great care to ensure we and the other guests, were never short of a drink! Their service was exceptional. Read more